New Delta Shuttle SFO LAX + Aer Lingus returns + Problems in China + Expensive cities

A Delta Embraer 175. Photo: Christopher Ebdon

A Delta Embraer 175. Photo: Christopher Ebdon

DELTA’S NEW SFO-LAX SHUTTLE. Today Delta announced  that it will begin hourly, nonstop Delta Shuttle service between Los Angeles International and San Francisco International airports on Sept. 3, 2013. The Delta Shuttle operation will include 14 daily flights in each direction and a product tailored to business travelers operating similarly to its New York Shuttle. Flights will depart at the top of the hour beginning at 7 a.m. Monday through Friday and will be operated by Delta Connection partner, Compass Airlines using 76-passenger  E-175 aircraft with 12 First Class, 12 Economy Comfort and 52 Economy seats. A Delta spokesman told TravelSkills that unlike the carrier’s NY Shuttle, the California operation will not have aircraft on standby, nor can passengers walk up and purchase tickets from a kiosk at the airport. The California corridor is getting HOT and super competitive. Delta’s product, using a two-class Embraer (with Wifi) is a comfy ride compared to some other airlines in this market. Delta’s boarding area at Terminal 1 now has PreCheck, too, which helps ease the journey. Hmm. Would you give up on your currentl mileage program and switch over to Delta to use this new shuttle product? Please leave your comments below. 

An Aer Lingus A330 at Washington Dulles (Photo:  Stephen White)

An Aer Lingus A330 at Washington Dulles (Photo: Stephen White)

BIG GREEN PLANE BACK AT SFO. Aer Lingus announced that it will bring back its nonstop between Dublin and San Francisco starting April 2, 2014. The Irish carrier will use an Airbus A330 on the route, which will run 5x per week. Air Lingus business class seats are of the less desirable “angled lie-flat” variety which are not as easy to sleep in as United’s true lie flat product. MileagePlus members should be happy to know that Aer Lingus and United have a code sharing alliance. Air Lingus nixed the SFO-DUB route in 2009 as the global economy sputtered.

(This is part two of a big “Catching up on Bay Area Travel News” post I’ve been working on this week. Here’s Part 1 of that roundup! 

A United 737-900 in Orlando (DolceLuxury)

A United 737-900 in Orlando (DolceLuxury)

UNITED RETIRING 757’s. United is taking an aggressive approach to retiring its fleet of aging 757-200s according to a post this week on United currently has 129 757-200s in its fleet and has plans to retire 73 of them over the next two years, replacing them with new, more efficient Boeing 737-900’s. However, United spokesperson Karen May told TravelSkills  that it intends to continue using its p.s. configured 757’s on the SFO-JFK run for the time being. Which aircraft do you prefer, the B757 or the B737? For me, the 757 is a torture chamber if stuck in standard coach. It’s a bit better in Economy Plus. First is okay, but still pretty tight for first class. On the other hand, on a recent short flight to Denver, I was lucky enough to ride on a brand new United B737-900 with 20 first class seats… and it was nice! What about you? 

ROCKETMILES OVERSEAS. Remember when we wrote about Rocketmiles, the new site that offers mega-mileage bonuses for upscale hotel bookings in major cities in the US? This month, it expanded to 100 cities overseas such as London, Paris and Tokyo. Good news for SF-based flyers, Rocketmiles offers miles in United’s MileagePlus program and points in Virgin’s Elevate (and seven other airline programs). Customers earn an average of 7,000 miles per booking while paying roughly the same rates those found on other hotel booking sites. Have you checked it out yet? (Note: Join the 214 TravelSkills reader who have signed up for Rocketmiles via TravelSkills—we earn bonus miles when you book for the first time.)

RIDE/CAR SHARING BREAKTHROUGH? Just in time for another BART strike, the California Public Utilities Commission has proposed a way to calm the waters in the crazy ride/car sharing market that is disrupting public transport in the Bay Area and across the country. The commission has created a new category called “Transportation Network Company” (TNC) for companies like Lyft, SideCar, InstantCab, and UberX that connect passengers with drivers using their personal vehicles via smartphone applications. This new type of transport company must apply for permits from the state, obtain insurance, provide driver training, and impose strict no drug or alcohol requirements on drivers. SFO authorities, who have been arresting drivers issued a press release stating: “Such companies are currently prohibited from operating at SFO, but the CPUC’s proposed decision is a necessary first step in paving the way for safe, legal operations at the Airport. This proposal will ensure that ride-sharing is safe for the public, by requiring companies to screen drivers, inspect vehicles, and carry adequate insurance.” The CPUC issued the proposed decision on July 30, 2013. It’s not yet clear how the new rules might affects new companies at SFO such as RelayRides or FlightCar that are disrupting the airport rental car business. Stay tuned

FREE WIFI SAN JOSE-LAX. Virgin America is offering a free 30-minute snippet of Gogo wi-fi on its flights on the hypercompetitive SJC-LAX market. Details here.  Southwest, the only other carrier with wifi in that market, charges $8 for access.

Big, beautiful Beijing Capital Airport is getting hammered by delays. (Tomasz Wagner Mananetwork)

Big, beautiful Beijing Capital Airport is getting hammered by delays. (Tomasz Wagner Mananetwork)

TORTUOUS DELAYS IN CHINA. And we thought delays at SFO were a headache…consider what it’s like to travel frequently from Beijing or Shanghai, where delays are so bad that riots are taking place at airports. In June only 18% of flights at Beijing Capital Airport departed on time, making it the worst airport in the world for punctuality according to Shanghai was only slightly better at 24% on time. The problem has become so bad that the Chinese have coined a new phrase for the angry mobs that form at airport gates: “kong nu zu”, or “air rage tribe.” (You MUST see this video of gate area anger antics. Wow!) The most significant delays seem to hit mostly domestic flights, so it’s probably smart to avoid using these airports as connecting hubs until the issues are straightened out. Instead, consider Seoul, Tokyo or Hong Kong.

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PRECHECK FOR EVERYONE. Starting this fall the TSA will open up PreCheck to anyone willing to pay the $85 fee (good for five years) and submit to a background check, which includes an onsite interview and fingerprinting. Previously, you had to be nominated by an airline, or participate in the Global Entry program to use PreCheck lanes, which do not require travelers to take off shoes or coats, remove laptops from carry on bags, or submit to full body scanners. Currently, more than 12 million travelers are part of PreCheck, which is available at 40 airports nationwide. The TSA expects the expanded access to add another 383,000 travelers to the PreCheck rolls within a year. We are big fans of PreCheck… what about you? Do you use it? What’s been your experience? Have you ever been declined use of PreCheck lanes? Please leave your comments below.

Emirates Team New Zealand Waka lounge at Pier 32 in San Francisco (Photo: Chris McGinnis)

Emirates Team New Zealand Waka lounge at Pier 32 in San Francisco (Photo: Chris McGinnis)

EMIRATES’ AMERICAS CUP LOUNGE. Have you been by Pier 32 on the San Francisco Embarcadero and seen that large boat-like structure out on the docks? That’s the hospitality lounge that Emirates Airline has set up for Team New Zealand. Last week Emirates invited TravelSkills to the lounge and out on the water to catch some Louis Vuitton Cup action. But I knew some TravelSkills reader would love to see what’s inside that big boat, known as a “Waka” in Maori. Check out my Google+ slideshow and let us know what you think!

MOST EXPENSIVE CITIES. What’s the most expensive city in the world for business travel? I would have thought it would be one of the perennial picks, such as London or Moscow…but Australia has taken over! Brisbane is now the most expensive city in the world for business travelers followed by Tokyo, then Sydney and Perth. Melbourne comes in at #7. In the US, only New York City ranks in the top 10. Here’s the list.  What’s them most expensive city you’ve ever traveled to? 

GOTTA SEE THIS. Take a Google Maps Tour INSIDE an Emirates Airbus A380 parked at Dubai International airport… and let us know what you think!

United's new Scimitar split winglet (United)

United’s new Scimitar split winglet (United)

UNITED SCIMITARS. Look out your window next time you are flying United to see if the plane wing sports the sleek new “split scimitar” winglet, which is designed to help to reduce drag and improve the planes fuel efficiency. United says the new winglet will cut energy use by 2%, saving to $200 million per year. Currently only one United 737-800 has the new winglet, but starting next year, it will go on its fleet of Boeing 737, 757 and 767 aircraft.

PREMIUM ECONOMY PERK ON CATHAY. If you are flying in Premium Economy on Cathay Pacific to Hong Kong this fall, be sure to snag a certificate good for $100 off in-flight duty-free shopping here. Flights must be booked by August 22 for flights Sept 1- Oct 31.


Chris McGinnis


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  • John R. Grout

    They’ll be the highest priority to cancel on days where 28L/28R or 8L/8R cannot run simultaneous operation.

  • John R. Grout

    Since the 757 is out of production, very few people will be putting new interiors into them… probably just United. People associated the cattle class layouts airlines chose for 757s… turning them into giant (for the time) 737s… with the aircraft, which was never fair: airlines can turn any plane into a cattle pen!

  • TK

    New York is actually ranked #9 most expensive city.
    The hourly flights.. would be a disaster when there are SFO delays.. it makes no sense to fly a tiny plane on the most popular route

  • Jim

    Rats, I wonder what United would use for its SFO-LIH run if they retire the 757s. We love the 24 F seats availability on the 757 vs. How many planned for the 737-900? (Anyone, anyone?)

    And yes, LOVE Pre-Check; started to qualify once I got myself a GlobalEntry card; it reminds me of flying in the good old days. Although I wonder if the 380,000+ people they plan to qualify this year would clog up the Pre-Check lines. I sound so selfish I know. :)

  • Brad

    Glad to hear about the return of Aer Lingus!

  • Tim_Dick

    Great posting on Delta, Ride-sharing (thank goodness the state is imposing safety requirements), the Waka & Aer Lingus. As for the 757 vs. 737, there is no difference in the cross-section of the cabin or windows. So any difference is entirely in the (refittable) seats, overhead bins and layout. i.e. a new P.S. interior on a B757 will be far nicer than an old B737 interior or vice-versa. Cheers!

  • JK

    I flew one of Delta’s E-175 from LAX to SFO a few weeks ago, sitting in Economy Comfort. I kept thinking to myself, this small plane is actually a heck of a lot more comfortable than Delta’s 757s & 767s that I often fly b/w SFO & ATL.

  • Scott Howlett

    thanks for the great cathay tip! i might be flying them to HK in oct/nov and that is a great incentive!

  • Ted

    Love Delta!! Would definitely use the new SFO-LAX shuttle. I’ve use it previously when flight were more limited, so glad to see them ramping up to compete in the market.