5 ways Boeing’s 787 Dreamliner still wows

The crew on my 787 Dreamliner flight from San Francisco to Chengdu (and back!). (Photo: Nancy Branka

The crew on my 787 Dreamliner flight from San Francisco to Chengdu–and back (Photo: Nancy Branka)

The shine has not come off Boeing’s 787 Dreamliner.

It’s been almost four years since ANA, the inaugural customer for the 787-8, took possession of the first aircraft and flew its first commercial flight from Tokyo to Hong Kong. Yet, while 150 or so Dreamliners are currently in service, the plane is used primarily on international routes. And United Airlines is the only U.S. carrier to own the aircraft, with just 10 in the fleet right now. That means the number of North American passengers who have experienced the 787 remains small. I had flown on the 787 twice, three years before, but when I boarded the Dreamliner for United’s inaugural 14-hour flight from San Francisco to Chengdu, China (CTU), it thrilled me.

Over time, as more and more 787s go into service, it will be just another aircraft. But in the meantime, here are five things still worth getting excited about on this pretty plane:

Humidity – One of the big benefits for passengers of the 787’s 50-percent-composite-material construction is that the cabin can be pressurized to allow higher humidity. That lovely humidity is what I heard most about from passengers and crew on my SFO-CTU-SFO 787 flights. In the moister air, nasal passages do not get that burning, dried-out feeling. Eyes feel less irritated. Another benefit of higher humidity: It may lessen your chances of getting sick because germs “stick” more in dry nasal areas. Some say the lower pressure and higher humidity may reduce jet lag, but that’s a hard one to measure and I didn’t speak with anyone who experienced a noticeable difference.


The 787’s birdlike wings that bow up during flight capture the imagination. (Photo: United Airlines)

Wings – There’s absolutely no passenger comfort benefit to the wing design, but it’s what I love most about the aircraft. For aviation aficionados, it’s breathtaking to see the shape of the 787’s wings change as the plane takes off. Positively birdlike! In fact, during our return flight, two experienced aviation journalists and I took turns gaping at the window when the angle of lift was particularly striking. If you can, take a look out the window during turbulence and see how the wings respond. A search on YouTube yields lots of passenger videos, too, of the wing flex during turbulence and takeoff.

Related: TravelSkills editor Chris McGinnis recounts his unusual experience in Tokyo during the grounding of the Dreamliner in early 2013

Spaciousness – The 787’s overhead bins sport a groundbreaking design. Strangely, overhead bins have become the battleground of the passenger experience. But these bins are exceptionally roomy, easily able to accommodate standard rollaboards. Even better is the fact that their deep curve and the way they fold into the ceiling create unusually spacious headroom in the aisle seat. Even if you’re not sitting in the aisle, the sense of roominess makes you feel like you have more headroom and even more legroom (that one’s an illusion). The fellow next to me, who was 6’3”, could easily stand in the aisle seat area. I have noticed similar design on other aircraft models as their cabins are refreshed.

Quiet – The Dreamliner is substantially quieter than its aircraft relatives, and it’s a noticeable difference. My seatmate, who was a frequent international flier, had never flown a 787 before and commented on that. Reduction in noise, besides all the environmental benefits, is a stress-reducer for passengers.

The size and lighting of the Dreamliner's windows add to the visual comfort of the flight. (Photo: Flickr/ChicagoKoz)

The size and lighting of the Dreamliner’s windows add to the visual comfort of the flight. (Photo: Flickr/ChicagoKoz)

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Mood – What a view! The windows on a 787 are the largest in civil aviation, bringing in more natural light and providing an unparalleled look at the heavens. During the flight, the color and tint of the windows changes, creating a soothing visual effect. Also unusual, Boeing has eschewed the window shade. Instead, a large button controls the light. However, when my seatmate wanted to nap and attempted to go “lights out,” we found it impossible to completely black out the window. Frustrating. I guess that’s what eye shades are for.

Bonus: Hands-free – I can’t resist mentioning this, because it does wow: In the lav, the toilet seat automatically closes and flushes, hands-free. Enough said.

Some say the 787 provides one of the best passenger experiences of any aircraft. What do you love about the Dreamliner? What not-so-much? Share your comments!

-Nancy Branka 

Disclosure: Nancy was a guest of United Airlines on the SFO-Chengdu inaugural trip. 


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  • mark

    You have got to be kidding. The seats in economy are painful, the rest I don’t care about

  • Antin

    You say: “There’s absolutely no passenger comfort benefit to the wing design…” but the very flexing of the wings that you mention during turbulance helps reduce cabin motion as the wings bend and straighten in response to the uplift and downdrafts experienced by the wings.

  • JonBerkeley

    It means higher pressure. As you go higher there is less air above you pressing down which then makes less pressure as you go higher. Gasses under less pressure can hold less water vapor, so a cabin pressurized to 6,000 feet is higher pressure and moister than being pressurized to 8,000 feet.

  • RandomGuy189155

    The pressure is now simulated to feel like at 6000 ft rather than 8000 ft , does that mean higher or lower pressure ? I thought lowering the pressure would make thighs comfortable for humans ??

  • EDub

    I’ve been on one 787 flight on ANA, it was amazing. The tops for me was definitely the big windows, with the different levels of shade. I am glad to hear the toilet on the United 787 also has the automatic seat opener/closer, just because that was neat. I sort of assumed it was a Japanese thing. Did the lavatories on this flight also include a window? That was another surprise, how much roomier and brighter it made the lavatory feel to have a window.

    Oh, one nitpick, you say “Some say the lower pressure and higher humidity may reduce jet lag,” I think you mean higher pressure not lower pressure (lower equivalent altitude).

  • Jude

    I flew the 787 Dreamliner with Norwegian Air from Oakland to Berlin a month ago, and I can’t stop raving about the plane. I was very aware of all of the above-mentioned advantages, and I can say that I experienced no jetlag on either end. It was astounding. I’m accustomed to coming back from Europe and sleeping up to 12 hours, but this time I woke up at my normal time and only needed to go to bed that night an hour early.