Best & worst hotels, airports for Wi-Fi

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Free wi-fi is great, but you usually end up getting what you pay for, right? Well, maybe not, according to an interesting study by a Wefi, a mobile network management company.

According to the study, the hotel chains that offer the fastest wi-fi are in the budget and mid-priced category, with brands like Red Roof, Holiday Inn and Best Western leading the pack. These are also the brands that usually offer free wi-fi.

Those that offer the slowest wifi are primarily upscale or luxury brands. Hyatt, Marriott, Westin and Four Seasons rank near the bottom. Many of these upscale brands charge for wi-fi. Hilton appears to be the upscale chain with the fastest wifi.

I should point out that this is not an exhaustive study– several major brands do not appear at all. A Wefi spokesperson told TravelSkills that they studied wi-fi speeds at a minimum of 10 hotel locations per chain to determine the overall score– not a huge sample by any means. The following metrics are based on a 45-day average of Wi-Fi speeds for each location starting from April 1 to June 15, 2014.

Hotels Avg Bandwidth
Red Roof Inns  4.34
Sleep Inn  4.14
Ramada  3.69
Holiday Inn  3.68
Best Western  3.66
Aloft Hotels  3.42
Studio 6  3.22
Hilton  3.17
Quality Inns  3.15
4 Points by Sheraton  3.04
Comfort Inn  2.99
Candlewood Suites  2.69
Radisson  2.43
Clarion  2.42
Doubletree  2.32
Intercontinental  2.31
Wyndham hotels  2.05
Crowne plaza  1.92
Global hyatt  1.90
Marriott  1.70
Westin Hotels  1.65
Four Seasons  1.34
Motel 6  1.26
Airports avg bandwidth (mbps)
Detroit Metropolitan Airport, MI  4.63
Denver International Airport, CO  4.33
Ft. Lauderdale-Hollywood International FL  3.74
Los Angeles International Airport, CA  3.29
Washington Dulles International Airport, VA  3.09
Dallas-Ft. Worth International Airport, TX  2.88
Seattle-Tacoma International Airport, WA  2.84
Houston George Bush Intercontinental TX  2.71
Phoenix Sky Harbor International Airport, AZ  2.68
LaGuardia Airport, NY  2.67
Hartsfield-Jackson Atlanta International GA  2.66
Boston Logan International Airport, MA  2.51
Minneapolis-Saint Paul International Airport  2.45
Las Vegas McCarran International Airport  2.41
San Francisco International Airport, CA  2.29
Nashville International Airport, TN  2.14
Baltimore-Washington International Airport  2.01
Chicago O’Hare International Airport, IL  1.88
John F. Kennedy International Airport, NY  1.79
Raleigh-Durham International Airport, NC  1.69
Orlando International Airport, FL  1.54
Miami International Airport, FL  1.37
Philadelphia International Airport, PA  1.18
Sacramento International Airport, CA  0.82

These results are interesting to me because, while I’m always grateful for the free wi-fi at less expensive hotel chains, I do usually feel like I’m getting what I pay for with slow (and sometimes no) speeds and balky connections. When faced with a free, but slow hotel room connection, I frequently think, “Jeez, I’d gladly pay for a better or faster connection.”

Airports are a mixed bag. Over the last year or so, I’ve been very impressed with the speed of the wi-fi at my home base airport at SFO, but it only ranks middle of the pack here. I’m glad to see Detroit at the top of the list– despite the city’s woes, its airport is awesome– one of the best hubs in the US as far as I’m concerned. As we reported here, Atlanta recently rolled out a brand new, reportedly very fast and free wi-fi network.

What about you? Do these findings mirror what you’ve found on the road? Please leave your comments below.

–Chris McGinnis

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