Southwest pads schedules + New airline for SFO + Chris at GBTA + Salt Lake makeover +

Turkish Airlines's exotic business class lounge at IST (Photo: Turkish Airlines)

Turkish Airlines’s exotic business class lounge at IST– soon to connect nonstop to SFO (Photo: Turkish Airlines)


Southwest’s on-time strategy. Southwest Airlines has seen its on-time performance suffer in recent months, dropping from 83 percent to 70. So it will turn to a favorite airline strategy for dealing with the problem: Starting next month, it will revise its schedules to allow for longer travel times—i.e. it will “pad its schedule.”

Turkish comes to SFO. Rapidly expanding Turkish Airlines will start San Francisco-Istanbul non-stops on April 13, 2015. Introductory fares for the 16-hour flight are already on sale for $699 in economy. Business class is running $4,000-$6,000. Turkish Flight 80 will depart SFO at  6:10PM and arrive in Istanbul at 5:05PM the next day. Flight 79 departs IST at 1:15 PM and arrives SFO at 4:25 PM on the same day. Turkish will use a Boeing 777-300ER on the 13-hour flight with business class in a 2-3-2 configuration and coach in a 3-3-3 configuration and no first class. Turkish Airlines is a member of the Star Alliance. Do you think of Turkish Airlines as “exotic?” I do and that’s how I described it on SFgate last week– but many readers felt that description was wrong. What do you think? Leave your comments below! 

JetBlue weighs a bag fee. JetBlue and Southwest are the only two major airlines that don’t charge a fee for a passenger’s first checked bag (Southwest allows two checked bags free).  But JetBlue officials, concerned about all that lost revenue,  are hinting that they might reconsider their policy and start charging for that first bag. If they do, can Southwest holdout on its own?

US Airways shuffles partnerships. US Airways has started code-sharing with Finnair, a member of sister company American Airlines’ transatlantic joint venture. US Airways’ code goes onto Finnair flights to Helsinki and beyond, from JFK and Toronto, and members of the two carriers’ frequent flyer programs now have mutual benefits. Meanwhile, Dividend Miles will end its partnerships with Singapore Airlines and Turkish Airlines effective August 1. They were holdovers from US Airways’ former Star Alliance membership.

Briefs: Like British Airways, Swiss has started charging fees for advance seat reservations; on long-haul flights, fees are $32 for a “standard seat,” $54 for a “preferred-zone” seat, and $109 for an extra-legroom seat. Unreserved seats can be selected for free within 23 hours of departure … Virgin Australia will end its Los Angeles-Melbourne service in late October, but will boost LAX-Brisbane from four flights a week to daily (and in SF we still waiting for Virgin Australia to link with Virgin America and bring some much need competition on SFO-Australia routes)… Qantas will replace the 747 on its Dallas/Ft. Worth-Sydney route with an A380 in September.


TravelSkills editor Chris McGinnis is attending the big Global Business Travel Association (GBTA) convention in Los Angeles this week. The giant expo attracts about 7,000 travel industry professionals for educational sessions, speeches and panels with the likes of United’s Jeff Smisek or Delta’s Richard Anderson. It also offers an outstanding exposition where travel suppliers display and boast their latest, greatest products and services for business travelers– to me, the coolest part is the ability to check out about 20 business and first class seats in one place! Stay tuned to my Twitter feed to see what I’m seeing and hearing. Find me say HEY if you are there, too!


A mock up of the new terminal at Salt Lake City International

A mock up of SLC’s brand new terminal provided by Salt Lake City International

Salt Lake City starts massive reconstruction. Work started last week on a $1.8 billion, years-long overhaul of Salt Lake City International Airport that will replace its existing three terminals with a single extra-large one. One level of the three-story facility will be reserved for international travel and Customs. The existing airport opened 50 years ago — well before Delta started using it as a hub. The first half of the new SLC airport is due to open in 2019 and the second in 2022. Delta announced this week that it will add SLC-Amsterdam nonstops using a B767 starting next May.

CBP boosts staffing at five airports. U.S. Customs and Border Protection said it has forged partnerships with five major airports that will mean increased CBP staffing for processing international arrivals, leading to reduced waiting time. The new pacts are with SFO, LAX, MCO, LAS and DEN. The agency said similar arrangements that it has in place with DFW, IAH and MIA — combined with the new Automated Passport Control kiosks — have reduced line time at those airports by 30 percent. Have you noticed?

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Atlanta Airport gets another PreCheck center. The TSA has opened a second PreCheck application center at Atlanta Hartsfield-Jackson, located pre-security in the main terminal so the general public can access it without having a boarding pass. The new TSA facility is in Terminal South near Delta’s ticket counters. (The earlier facility is at Gate A19.)

Possible LAX mess. This item appeared on TravelSkills two weeks ago, but it bears repeating: This weekend, July 25-28 in Los Angeles, is being dubbed the “Century Crunch”, when Century Blvd. — a main road into LAX, used by one-third of all passengers — will close for demolition of an old railroad bridge. Officials advise everyone to avoid the area. 

sfo cab

(photo: Alfonso Jimenez)

Taxi app starts airport bookings. An app called Flywheel — which lets users hail a cab electronically, track its position, and pay with a smartphone — has started taking advance bookings for taxi rides to San Francisco-area airports, including SFO, OAK and SJC. By the end of this month, the company said, the app will provide the same service in Seattle and Los Angeles, with more locations to be added “in the coming weeks.” Interesting to watch cab companies add technology to help them compete with the likes of Uber and Lyft (which by the way are two ride-sharing companies we’ve heard are feeling the urge to merge. Stay tuned to TravelSkills for more on that as we investigate!) Don’t forget that you get $30 off your first ride if you sign up for Uber via TravelSkills links. Just do it! 

TSA seeks queue tips. The TSA is shifting so many passengers to PreCheck lanes that it is getting concerned about how fast the lines move. So the agency has turned to, a “global innovation marketplace,” to offer $15,000 in prizes to persons who can come up with the best ways to overhaul TSA’s airport lines. “The concept will be used to develop a model to be applied in decision analysis and to take in considerations of site specific requirements, peak and non-peak hours, flight schedules and TSA staffing schedules,” TSA said.

In Case You Missed It…

>Delta is building a new Sky Club at San Francisco International.

>New studies determine the best and worst airports and hotels for Wi-Fi.

>”I cringe when I hear people talk about the so-called golden age of travel.” Check this InsideFlyer Q&A with Chris about his career and the travel biz. A good read!

>A leading business hotel in London will join the Hilton family in September

>New report shows where business travelers spend money. Would you believe Chick-fil-a? (Check out the controversy this post elicited in the comments!)

–Jim Glab & Chris McGinnis

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