Better Sky Club snacks + New LaGuardia lounge + Marriott MegaBonus back + Nifty new ATL arrivals app

Entering the brand new American Express Centurion Lounge at New York LaGuardia (Photo: American Express)

Entering the brand new American Express Centurion Lounge at New York LaGuardia (Photo: American Express)

Summer’s not even over yet, but business travel news is coming at us from all directions, so we’re offering a double dose of news this week…

AIRLINES

Soup ‘n salad at Sky Clubs. Delta has updated and enhanced the menu offerings at its Sky Clubs, bringing aboard some healthier options like salads and soups that it has been experimenting with over the last year. You can see what’s new at this web page, and check out nutritional information for some selections. Meanwhile, in-flight duty-free shopping is no longer an option for travelers on Delta. The airline has terminated its relationship with the vendor it was using for the program, and reportedly has no plans to find a new one. So from now on, it’s the airport duty-free shop or nothing for Delta flyers. (Did you ever buy anything from inflight duty-free anyway– or see many others doing so?)

Airline cancellation rates vary greatly. According to the latest monthly government numbers, some airlines are much better than others at keeping their flights operating. Delta canceled just 19 departures in June, out of almost 70,000 flights operated. Other carriers with cancellation rates close to zero were Hawaiian, Frontier and Virgin America. By contrast, American’s regional subsidiary Envoy had a 6.5 percent cancellation rate.

Sunny skies for Virgin America. SF-based Virgin America posted a $37 million second quarter profit this week, up significantly compared to the same time last year when it lost $8.8 million. AP pegs the good results on increasing airfares, which are up 5% over the same time last year. We of course peg the results on Virgin’s recent sponsorship of the TravelSkills blog! :)

An 8-passenger SurfAir Pilatus. Have you or would subscribe?  (Photo: Chasen Richardson)

An 12-passenger SurfAir Pilatus. Have you or would subscribe? (Photo: Chasen Richardson)

All-you-can-fly airline expands. California-based Surf Air, a small new venture that lets customers fly as much as they want on its intrastate network for a membership fee starting at $1,599 a month, said it has seen “incredible demand from consumers” — so much that it plans a big expansion. The company has placed an order for up to 65 new Pilatus PC-12 eight-passenger turboprop aircraft, has raised another $73 million in capital, and plans to expand to more destinations. Surf Air claims 900 members already, with 350 more on hold awaiting more planes and routes. (Have you tried Surf Air or do you know anyone who has flown it? Please leave comments below.)

Frontier revamps elite levels. Frontier Airlines plans to replace its EarlyReturns Ascend and Summit elite levels effective February 15, 2015, with a single level called simply Frontier Elite. It’s open to members who accumulate 20,000 miles or 25 segments between January 1-December 31, 2014. Benefits include a free carry-on bag (the airline now charges a fee for them), but no more free checked bags. On October 31, 2014, the airline also plans to start imposing a fee (elites are exempted) for EarlyReturns redemptions booked less than 180 days in advance.

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AIRPORTS

ATL tests international arrivals app. Those self-service Automated Passport Control kiosks — which speed up processing of international arrivals who are not part of the Global Entry program — are popping up everywhere this year, but now Customs and Border Protection is going a step further. CBP just started pilot-testing a free app at Atlanta Hartsfield-Jackson that lets arriving travelers input their passport data and Customs declaration on their mobile device, then gives them a scannable QR code to present to the CBP officer. Have you tried it yet?

Nice views from the new American Express Centurion Lounge at LGA (Photo: AMEX)

Nice views from the new American Express Centurion Lounge at LGA (Photo: AMEX)

AmEx adds an LGA lounge. American Express cut the ribbon on a 5,000-square-foot Centurion Lounge in New York LaGuardia’s Terminal B (third level, pre-security), offering work spaces with high-speed Wi-Fi and electrical outlets; cuisine from Cedric Vongerichten, executive chef at New York’s Perry St restaurant; and specialty cocktails and wine selections. Entry is free for AmEx Platinum Card and Centurion members; a one-day pass costs $50 for other AmEx cardholders. Other Centurion lounges are in Las Vegas McCarran and Dallas-Ft Worth with additional locations coming to SFO (construction now visible from inside Terminal 3 near the United Premier check in area) and MIA.

HOTELS

Marriott expands app check-in. Marriott unveiled a huge expansion of its new mobile check-in and check-out capability for Marriott Rewards members. Previously available at 500 properties in its Marriott Hotels brand, it’s being expanded to 11 more Marriott brands, from Ritz-Carlton to Marriott Executive Apartments. “With these latest additions, these services are immediately available at 1,200 properties worldwide, and will be live at more than 4,000 hotels worldwide by year-end,” the company said. The app is available for iOS and Android devices.  In other news, Marriott Rewards members can earn up to 25,000 bonus points for stays from September 15-January 15 with the group’s new Fall Megabonus promotion.

CARS

New planning app links with Hertz GPS. Hertz’ NeverLost GPS in-car navigation system has a new companion — a free trip planning app from Navigation Solutions for iOS and Android devices that serves up scads of information about local places and events. The app works in tandem with NeverLost via the cloud, and includes city guides for 40 U.S. cities, with additional data on many more. “The interactive app goes far beyond navigation, including events, local weather, Augmented Reality, social media sharing and much more,” Hertz said. Now that we all have Google maps and apps like Waze, does anyone still use NeverLost? Leave your comments below!)

In Case You Missed It…

>Here’s a progress report on the new TravelSkills after its first three months.

>Are Airbnb properties right for a business trip?

>A new Hilton promotion lets HHonors members earn triple points through October.

– Jim Glab & Chris McGinnis

 Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

Big bonus. Little time….What’s the best card for United flyers who don’t spend or fly enough to have Premier status? For a limited time, the United MileagePlus Explorer Card is offering an excellent 50,000 mile bonus for signing up and spending  just $2,000 in the first three months. The Explorer card also offers Premier perks like waived checked bag fees and lounge passes for those who don’t fly or spend enough to get status. Also, it offers double miles for United purchases. Act fast on this one because that 50K bonus is only good through September 2. Details here

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Check out these popular recent TravelSkills posts:

Month #3: A TravelSkills update from Chris

Airbnb for a business trip? Mixed results

SFO runways reopen + Fewer amateurs in PreCheck + Delta cocktails now $8 + United’s cool passport scan app

Mergers that make sense

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

Free inflight entertainment + Delta dumping 747s + United hub reshuffle + 50K United bonus + Uber for business

The 50,000 mile bonus is back

How to get on earlier flight without paying fee

Trip Report: ANA’s 787 Dreamliner to Tokyo

20 different biz class seats in 1 room- PHOTOS

Southwest pads schedules + 70K Marriott points + New airline for SFO + Chris at GBTA + Salt Lake makeover 

Frequent travelers love Chick-fil-a

Kicked off flight for a tweet? Southwest responds

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

 

SFO runways reopen + Fewer amateurs in PreCheck + Coach cocktails now $8 + United’s cool passport scan app

SFO's new EMAS runaway plane lane is finished! All 4 runways now open (Photo: SFO)

SFO’s new, federally mandated, EMAS crushable concrete “runaway plane lane” is finished! All 4 runways now open (Photo: SFO)

SFO runways reopen early. Good news for Bay Area travelers: San Francisco International goes from two operational runways to four effective today (August 10) as a major construction project wrapped up a month ahead of schedule. The two runways had been closed since May 17 to install federally-mandated Runway Safety Areas (designed to catch and slow down runaway planes), requiring airlines to adjust their summer flight schedules. (More photos here) Luckily, the project had minimal impact on SFO flight operations.

Fewer amateurs in TSA PreCheck lanes? Now this sounds hopeful: “We’ll start pulling back on the number of people who we include on a random, managed-inclusion basis, because we want to, frankly, cater to those who have actually signed up, and who we have the highest confidence in because we know the most about them,” John Pistole, TSA Administrator told the New York Times when asked about overcrowding in TSA PreCheck lanes. This is music to the ears of the 440,000 people who have actually paid for the service, and who have been complaining loudly about the increasing number of “random” travelers chosen to pass through the speedy lanes. Have you noticed any improvements?

More kiosks speed re-entry. The latest expansion of Customs and Border Protection’s Global Entry kiosks is at Mineta San Jose International Airport, where two of the self-service devices are now in place for program members. Meanwhile, Detroit Metro Airport has installed 30 Automated Passport Control self-service kiosks for inbound international passengers who aren’t part of Global Entry, and Minneapolis-St. Paul now has 10 of the kiosks in its Lindbergh Terminal. (Have you noticed any change in immigrations and customs processing in the US lately? Are the kiosks helping? Please leave your comments below.)

Are you going to try flying into Dallas Love Field starting in Oct? Let us know! (Photo: Justin Terveen)

Are you going to try flying into Dallas Love Field starting in Oct? Let us know! (Photo: Justin Terveen)

No surprise: Southwest adds DAL-SFO/OAK. Southwest’s big expansion of service at Dallas’ close-in Love Field later this year is adding two more business destinations: San Francisco and Oakland. Starting January 6, the carrier will initially operate only one daily roundtrip in each market, but that’s still enough to give some competition to Virgin America Airlines, which plans to launch its own DAL-SFO service on October 13 with three flights a day — and three classes of service, something Southwest lacks. Will you start to fly into Dallas Love (DAL) or stick with DFW? Leave your comments below, please.

50,000 United points? Yep! Only for a limited time. This is a great way to bump up your MileagePlus balance and help pay for your holiday or summer trips NEXT year! Details here. 

United app will scan passports. A big hitch in checking in for international flights with an app has been the need for a passport scan. But now United has come up with a solution: It’s testing an upgrade to its mobile app (for both iOS and Android) so customers can do just that. “After initiating the app’s check-in feature, customers will have the option of verifying their existing stored passport data or scanning their passport. The app uses the mobile device’s camera feature to capture travelers’ passports, similar to a mobile banking deposit,” United said.

In-flight service squeeze at DL, AA. Flying on Delta during the cocktail hour? Be prepared to shell out $8 for that mixed drink in coach, up from $7, the airline confirms … Starting next month, American Airlines will discontinue serving meals to first class passengers on most flights under two hours 45 minutes, replacing them with snacks (exception: some of the most popular routes, like ORD-LGA).

Emirates arrives at Chicago ORD (Photo: Emirates)

Emirates arrives at Chicago ORD- that’s the Chicago city flag (Photo: Emirates)

Emirates to Chicago ORD; AA juggles Brazil service. Emirates last week started new daily 777-200LR non-stops between Chicago O’Hare and Dubai … American will discontinue Charlotte-Sao Paulo service Oct. 1, but will add new routes in December from JFK and MIA to Viracopo Airport in Campinas, Brazil; on October 25, AA will start seasonal suspensions of JFK-Dublin, ORD-Dusseldorf and PHL-Zurich flights … Air France now offers international first class travelers onward connections by four-seat private jets at Paris CDG. (Trivia Question: What do the four stars on Chicago’s city flag represent? Answer here.)

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

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CARS

Uber continues to disrupt ground transport with a new carpool sharing option (Photo: Uber)

Uber continues to disrupt ground transport with a new carpool sharing option (Photo: Uber)

Uber, Lyft try ride-sharing. Popular ride-finding service Uber is adding a new feature for users: Share your ride and both customers can save money. Called Uberpool, the feature is currently in beta; Uber still promises a ride in five minutes if you opt for Uberpool, and if it can’t find a ride share, it will give you a discount anyway. Competing ride-finder Lyft introduced a similar service called Lyft Line, initially available only in San Francisco and only via iOS devices. Meanwhile, an app called TaxiMagic — used to summon licensed taxicabs — is changing its name to Curb and upgrading its service to include higher-priced black car and limo rides. How do you get around on the ground? Leave your comments below. And if you’ve not tried Uber, do so from our links and you’ll get $30 off your first ride!

In Case You Missed It…

>Should JetBlue and Virgin America merge? How about Lyft and Uber? (Reader comments are great here!)

>Here’s what’s new and cool in the Los Angeles hotel scene.

>Think it’s impossible to sneak onto a flight? Think again.

–Jim Glab & Chris McGinnis

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

Big bonus. Little time….What’s the best card for United flyers who don’t spend or fly enough to have Premier status? For a limited time, the United MileagePlus Explorer Card is offering an excellent 50,000 mile bonus for signing up and spending  just $2,000 in the first three months. The Explorer card also offers Premier perks like waived checked bag fees and lounge passes for those who don’t fly or spend enough to get status. Also, it offers double miles for United purchases. Act fast on this one because that 50K bonus is only good through September 2. Details here

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Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

Mergers that make sense

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

Free inflight entertainment + Delta dumping 747s + United hub reshuffle + 50K United bonus + Uber for business

The 50,000 mile bonus is back

How to get on earlier flight without paying fee

Trip Report: ANA’s 787 Dreamliner to Tokyo

20 different biz class seats in 1 room- PHOTOS

Southwest pads schedules + 70K Marriott points + New airline for SFO + Chris at GBTA + Salt Lake makeover 

Frequent travelers love Chick-fil-a

Kicked off flight for a tweet? Southwest responds

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

Mergers that make sense

What are some travel industry marriages that might work? (Photo: Rosmary / Flickr)

What are some travel industry marriages that might work? (Photo: Rosmary / Flickr)

Over the last few years, we’ve witnessed a wave of travel industry mergers that seemed implausible a decade ago.

Yet here we are today with four major airlines (American, Delta, Southwest and United) that control at least 80% of the domestic market. Similarly,  the hotel industry is dominated by four giant companies: InterContinental, Hilton, Marriott, Starwood. (Just this week, Hilton squealed about hitting the 700,000 rooms mark. Marriott recently opened its 4000th hotel.)

Nearly 100% of the airport rental car market is now controlled by just three companies: Enterprise (National, Alamo), Hertz (Dollar, Thrifty), and Avis (Budget, Payless, Zipcar).

Big brand names that we’ve all known and loved (or hated) have evaporated or been gobbled up by conglomerates.

Have we reached the end of merger mania in the travel biz? I don’t think so.

Let’s speculate on a few more mergers that might make sense:

Uber's clever bashing of rival Lyft would disappear if the companies merged. (Facebook screenshot)

Uber’s clever bashing of rival Lyft in social media would disappear if the companies merged- but fares could increase. (Facebook screenshot)

Uber + Lyft

Uber is sitting on a valuation of $19 billion and is the undisputed king of the brand new ridesharing industry with an excellent product and a very loyal customer base. With that kind of money and power, Uber must be thinking about buying out its closest competitor, Lyft (valued at around $700 million), right? I would if I were Uber CEO Travis Kalanick.

The services offered by UberX and Lyft are nearly identical, so I could easily see Uber buying and folding in Lyft as part of its new carpooling initiative announced this week. And it’s curious that Lyft and Uber both came out with the same idea about carpooling almost simultaneously, no? Are the two companies already coordinating product launches?  Hmm.

The combo would probably make many buttoned up, Uber-loving business travelers a bit more comfortable with Lyft, which is known for its “citizen drivers,” fratty fist bumps and fuzzy pink moustaches. Those moustaches might be getting a makeover- Lyft recently hired a new design director to polish up its image. 

“Uber has been aggressive in its efforts to add both cities and capacity, and a merger could help it accomplish both,” said Henry Harteveldt of the Atmosphere Research Group. “A larger Uber would be more appealing to individual consumers and business travelers, and would have considerably more political clout.”  But he also warned that removing a competitor from the marketplace could lead to higher prices. 

What are the odds that these two will merge? Leave your comments below.

Virgin America and JetBlue jets in Los Angeles (Photo: InSapphoWeTrust / Flickr)

JetBlue and Virgin America jets in Los Angeles (Photo: InSapphoWeTrust / Flickr)

Virgin America + JetBlue

Virgin America and JetBlue are currently the darlings of commercial aviation in the US. Both are known for excellent service, new planes and positive consumer feedback.

But both are also in a bloodbath with financially healthy legacy carriers anxious to eat their lunch. It is increasingly difficult for these two upstarts to fight against the attraction of the major carriers’ robust frequent flier programs.

Wouldn’t it make sense for the two to combine forces to fight back?

Their route maps don’t overlap too much– JetBlue is primarily an east coast carrier and Virgin is big out west. JetBlue has a nice foothold in the huge New York City market. Virgin is adored in San Francisco and Los Angeles. JetBlue boasts the modern, convenient airport terminal (T5) at JFK. Virgin has the state of the art T2 at SFO. The two carriers could share the mod Virgin Loft at LAX since they both operate out of Terminal 3 there. Both carriers fly Airbus narrowbody jets.

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“JetBlue would benefit greatly from having one less competitor on the highly competitive transcon routes.  For Virgin America, its owners would likely love the idea of a merger so they could recoup their investments. If the price is right, then it should make sense for them,” said Brett Snyder who runs the popular Cranky Flier blog. “But my guess is that it would be tough to find the right price.”

If the two carriers did merge, which brand would survive? Snyder thinks it would be JetBlue due to more national name recognition and the fact that they would not have to pay the Virgin Group any royalties to use the Virgin name.

Aviation analyst Robert Mann told TravelSkills, “Only partially in jest, the three most important questions in mergers are where will it be based, what will we call it, and who gets to run it?  M&A is all about egos, right?”

What are the odds that these two will merge and which brand would survive? Leave your comments below.

Some other likely combos? 

The fabulous, colorful lobby at Kimpton's Hotel Monaco in Portland. (Chris McGinnis)

The fabulous, colorful lobby at Kimpton’s Hotel Monaco in Portland. (Chris McGinnis)

There are numerous other merger possibilities that make sense in the travel space. I’m thinking Kimpton and Hyatt would make a good pair– both do a great job executing excellent upscale customer service, and Hyatt is likely eager to enlarge its relatively small footprint in the market.

Like Uber, Airbnb is sitting on a huge valuation ($10 billion) which it could use to buy out competitors… I wonder if Airbnb has its eyes on VRBO, which used to lead in this space, but now operates in the shadow of Airbnb?

Then there’s the notion that the major air carriers in each global alliance may one day merge to form truly global carriers. SkyTeam Air Lines? Oneworld Airways? Star Airlines? That’s probably years, if not decades away, but these global alliances are likely precursors. Sounds implausible, right? Well, maybe not!

What do you think are some likely merger possibilities in the travel space? Leave your comments below! 

–Chris McGinnis

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

Big bonus. Little time….What’s the best card for United flyers who don’t spend or fly enough to have Premier status? For a limited time, the United MileagePlus Explorer Card is offering an excellent 50,000 mile bonus for signing up and spending  just $2,000 in the first three months. The Explorer card also offers Premier perks like waived checked bag fees and lounge passes for those who don’t fly or spend enough to get status. Also, it offers double miles for United purchases. Act fast on this one because that 50K bonus is only good through September 2. Details here

facebook like

Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

Free inflight entertainment + Delta dumping 747s + United hub reshuffle + 50K United bonus + Uber for business

The 50,000 mile bonus is back

How to get on earlier flight without paying fee

Trip Report: ANA’s 787 Dreamliner to Tokyo

20 different biz class seats in 1 room- PHOTOS

Southwest pads schedules + 70K Marriott points + New airline for SFO + Chris at GBTA + Salt Lake makeover 

Frequent travelers love Chick-fil-a

Kicked off flight for a tweet? Southwest responds

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

 

Free inflight entertainment + Delta dumping 747s + United hub reshuffle + 50K United bonus + Uber for business

Like many other airlines, Delta is starting to get rid of these graceful, gas guzzling old birds. (Photo: Delta)

A Delta 747-400. Like many other airlines, Delta is getting rid of four of these graceful, gas guzzling old birds. (Photo: Delta)

AIRLINES

Delta debuts free entertainment. Delta last week rolled out a big perk for passengers: Free in-flight entertainment options on all its domestic aircraft — including two-class regional jets — for flights longer than 90 minutes, and on all international flights as well. Called Delta Studio, the service lets customers in all classes access free movies, TV shows, music and games via seat-back screens or by streaming to personal electronic devices through onboard Wi-Fi … And Delta said it will now allow passengers on international flights as well as domestic to keep using their personal electronic devices from gate to gate.

Delta dumping four 747s. Delta announced changes in its Asia/Pacific network, including getting rid of four of its 16 Boeing 747s. This means that Atlanta and Los Angeles will lose Delta 747s currently deployed on nonstops to Tokyo on September 30. Detroit will lose the 747 on the nonstop to Nagoya, and the 747 on Tokyo-Hong Kong will fly away in October according to aviation writer Christine Negroni. The 747s will be replaced by smaller, more fuel efficient B777s and A330s. Several airlines around the world have sadly begun putting the graceful old 747 out to pasture. For example, later this month, Cathay Pacific will say goodbye to its last remaining 747 with a farewell luncheon at San Francisco International. In case you missed it, here’s a TravelSkills post from earlier this year about 747s flying away…

Here's part of the invite we received from Cathay Pacific to bid farewell to its last 747. Stay tuned to TravelSkills for a full report from the event!

Here’s part of the invite we received from Cathay Pacific to bid farewell to its last 747. Stay tuned to TravelSkills for a full report from the event!

United plans hub reshuffling. United reportedly plans to overhaul flight schedules at its Chicago O’Hare, Denver and Houston hubs, compressing arrivals and departures into periodic clusters, or “banks,” instead of spreading them evenly throughout the day, in an effort to boost profitability. (American earlier this year revealed plans to do the same.) The airline is also revising its regional fleet — as are other major carriers — to replace 50-seat jets with larger models, which will lead to the elimination of some smaller markets.

JetBlue eyes Boston for Mint service. JetBlue has high hopes that its new Mint business cabins on the JFK-LAX route — and starting this fall, on JFK-SFO — will produce so much extra revenue that it will be worth expanding to other transcon markets. And the airline has set its sights on Boston for the first round of expansion. Chief Executive David Barger said it’s “not a matter of if, it’s a matter of when” JetBlue will begin SFO-BOS and LAX-BOS flights with the new premium cabin — which the airline is pricing well below the business cabins of major competitors.

new cabin design

Mod new cabin design for Embraer from Priestman-Goode (Love those Embraer windows!)

A solution to carry-on space wars? In a project for aircraft manufacturer Embraer, a London-based design firm has come up with a new cabin configuration that guarantees every passenger will find a place to put his carry-on bag. The plan also seeks to humanize lavatories with elements like glass tiles, touchless faucets and soft-close doors.

United’s sly safety video. Some airlines have started competing to see who can come up with the most creative safety video shown to passengers after boarding, and the latest entry is from United. The clever new UA video puts flight attendants into exotic or unusual locations as they explain the safety procedures. Take a look, and tell us what you think of it.

Big bonus. Little time….What’s the best card for United flyers who don’t spend or fly enough to have Premier status? For a limited time, the United MileagePlus Explorer Card is offering an excellent 50,000 mile bonus for signing up and spending  just $2,000 in the first three months. The Explorer card also offers Premier perks like waived checked bag fees and lounge passes for those who don’t fly or spend enough to get status. Also, it offers double miles for United purchases. Act fast on this one because that 50K bonus is only good through September 2. Details here

HOTELS

hilton app

Hilton’s digital revolution. By the end of this year, members of Hilton’s HHonors program will be able to use a mobile app to check in, select a specific room, and check out at 4,000 hotels worldwide across 11 Hilton brands. The technology will also let HHonors guests use smartphones or tablets to buy room upgrades and request specific room amenities before arrival. And in 2015, Hilton said, “the company will begin to equip its hotel rooms with the technology for doors to be unlocked with guests’ smartphones, enabling them to go straight to their rooms upon arrival.”

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

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How fast is your Wi-Fi? A crafty new online service called Hotelwifitest offers users an inside look at just how fast their in-room Wi-Fi really is. Users can test the connection speed themselves and then share it with the site, which compiles the data to calculate the most likely speed that guests can expect to find after they check in.

BUSINESS TRAVEL

Airbnb, Uber seek business travelers. Airbnb, the booking service for thousands of unique private accommodations, last week unveiled plans to broaden its market to road warriors: Starting this fall, it will integrate with Concur’s TripLink, which will automatically bring Airbnb booking data into corporate expense reporting. It also opened up a separate booking area for the new market called Business Travel on Airbnb. Meanwhile, ride-finding service Uber is also linking up with Concur, and Uber’s new corporate booking service will permit road warriors to pay for their rides with company accounts. (Try Uber for the first time and get a $30 discount by clicking here or on the ad to the right.)

In Case You Missed It…

>San Francisco-based Virgin America finally goes public. Would you invest in Virgin or any other airline? Why/not?

>The reincarnation of low-cost carrier PEOPLExpress has started service between Atlanta and Newport News/Williamsburg, Va. (Not much of a biz travel player, but newsy nonetheless…)

>Check out the latest and greatest business class seating options. (Chris’s photo slideshow from GBTA convention)

>Strategies: How to catch an earlier flight without paying a fee.

–Jim Glab & Chris McGinnis

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

facebook like

Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

The 50,000 mile bonus is back

How to get on earlier flight without paying fee

Trip Report: ANA’s 787 Dreamliner to Tokyo

20 different biz class seats in 1 room- PHOTOS

Southwest pads schedules + 70K Marriott points + New airline for SFO + Chris at GBTA + Salt Lake makeover 

Frequent travelers love Chick-fil-a

Kicked off flight for a tweet? Southwest responds

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

Bigger bins + Check-in not required + Beware LAX traffic mess + New low fare O’Hare flights + Big new build hotel LA Live +

New Boeing bins allow Alaska Air travelers to pack em in sideways (Photo: Boeing)

New Boeing bins allow Alaska Air travelers to pack em in sideways (Photo: Boeing)

AIRLINES

Alaska gets ‘Space Bins.’ Alaska Airlines said it will be the first carrier to install new “Space Bins” from Boeing — a new generation of overhead bins that will hold 48 percent more bags than the Boeing Sky interior pivot bins currently on Alaska’s planes. On a 737-900ER, that’s room for 174 standard bags, vs. 117 today. The new bins will be on Next-Generation 737 and 737 MAX aircraft scheduled for delivery to Alaska starting next year. They can even fit “non-standard items” like guitars, a spokesman said. (No word yet on whether larger bins will lead to relaxation of the recent wave of enforcement on oversized carry ons…just sayin’…)

What’s the big deal? After all the hoo-ha about the TSA’s new security procedures requiring some travelers to turn on cell phones, we’ve heard very little from travelers faced with having to do so. We’ve also heard very little about this causing any major delays. Have you? Please leave comments below. 

jetblue

(Photo: Jim Glab)

Skip a step when checking in. JetBlue customers who book extra-legroom ‘Even More Space’ seats are the first beneficiaries of automatic check-in technology the company introduced last week. Instead of going online to check in, “eligible customers will receive an email 24 hours before their scheduled departure with a ready-to-print boarding pass, as well as the option to download a mobile boarding pass via JetBlue iOS or Android mobile apps,” the company said. The service will be expanded to other passenger categories in 2015.

Frontier nibbles at Chicago-O’Hare routes. In its never-ending quest to find profitable markets, Frontier Airlines now has its eye on some plum Chicago O’Hare (ORD) routes — even though it already serves Chicago Midway. Two months ago, Frontier announced it would begin ORD-Washington Dulles service as one of 14 routes it will launch at Dulles in August and September. And now Frontier says it will begin O’Hare-Denver flights October 1 and O’Hare-Atlanta service October 2, but with only five weekly flights on the former route and four on the latter– not much help for business travelers who value frequent flights. Nonetheless, the competition should help keep fares in check.

Security fees increase. In addition to higher fares from airlines this summer, the Transportation Security Administration will increase the Sept. 11 security fee to $5.60 each way on July 21. The fee currently is $2.50 for a nonstop flight and $5 on a trip with connections. Under the new fees, trips with lengthy stopovers — more than four hours between two domestic flights — will see larger increases.

TRAVELSKILLS QUESTION OF THE WEEK: Is inflight food on long haul flights getting better…. or worse? Comments below, please!

My first class breakfast on United SFO-BOS flight last week. Not too pretty, but tasted good. (Photo: Chris McGinnis)

My first class breakfast on United SFO-BOS flight last week. Not too pretty, but tasted good. (Photo: Chris McGinnis)

My Main Cabin Select protein plate BOS-SFO last week. (Photo: Chris McGinnis)

My Virgin America Main Cabin Select protein plate BOS-SFO last week. (Photo: Chris McGinnis)

BUSINESS TRAVEL

Group travel leads biz trip revival. In its latest analysis of U.S. business travel trends, the Global Business Travel Association notes that group travel — for meetings, conferences and the like — jumped a healthy 8.6 percent last year, much more than individual trips. This is “a significant indicator that the business travel industry is recovering from the Great Recession and increasing discretionary spending,” GBTA said. The number of individual business trips is forecast to grow by 2.3 percent this year, and spending by 5.6 percent, GBTA said. TravelSkills will be attending the big GBTA Annual Convention in Los Angeles later this month and will provide a full report of the news the trends we uncover! Stay tuned…

AIRPORTS

Travel advisories for ORD, LAX. Chicago O’Hare officials are notifying travelers that the airport’s internal people-mover system will partially close for the next three and a half months, starting July 15. Shuttle buses will be used instead of trains between Economy Parking Lots E/F and Terminals 1,2, 3 and 5. Inter-terminal trains will not be affected … July 25-28 in Los Angeles is being dubbed the “Century Crunch”, when Century Blvd. — a main road into LAX, used by one-third of all passengers — will close for demolition of an old railroad bridge. Officials advise everyone to avoid the area.

HOTELS

Marriott's newest megabuild near the LA Live complex downtown Los Angeles (Photo: Marriott)

Marriott’s newest megabuild near the LA Live complex downtown Los Angeles (Photo: Marriott)

Marriott adds LA twins; new Hilton in Miami. Marriott’s newest dual-branded property is the Courtyard and Residence Inn L.A. Live, now open at that big entertainment and dining complex in downtown Los Angeles … Hilton has cut the ribbon on the 231-room Hilton Cabana Miami Beach, at Collins Ave. and 62nd Street … Denver’s newest hotel is The Crawford at Union Station, part of the massive overhaul of downtown Denver‘s Amtrak station (which will soon feature light-rail service to DEN) … InterContinental Hotels Group opened its second wellness-oriented EVEN Hotel, this one in Rockville, Md.

The glamour of Glass. Are you a tech early adopter who can’t wait to try Google Glass? San Francisco’s Stanford Court Hotel has a new package made for you: It includes accommodations, breakfast, a couple of drinks and use of your own Google Glass device during your stay. Purchasers also get a tutorial and a handout that instructs overeager users on “how to not be a ‘glasshole,’” the hotel says.

In Case You Missed It…

>Have you been to all five of the world’s most popular cities?

>Virgin America’s new video tweaks frequent flyer programs.

>How safe are ‘sharing economy’ travel suppliers?

>Marriott Rewards’ new technology pushes geo-targeted offers to members’ mobile devices.

–Jim Glab & Chris McGinnis

 

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P.S. Facebook is taking its time merging our previous pages into the new TravelSkills Facebook page. If you like to stay in touch and get breaking news/deals updates that way, please visit the page and LIKE it. Thanks!

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Check out these popular recent TravelSkills posts:

World’s 5 most popular cities (and my comments)

Are frequent flyer programs designed to fail?

Are Uber, Airbnb or Lyft safe?

More TSA scrutiny on cell phones + Southwest overseas + United carry-on enforcement + SF hotel rates soar + More Silvercar

7 ways to avoid summer storm delays (TravelSkills on CNN)

Traveling with Carly Simon (reprise)

Free wi-fi NYC airports + New Star Alliance member + More food at ATL + Clear card in Vegas + UberX on sale

5 ways Boeing’s 787 Dreamliner still wows

How to save $$ on pricey inflight wi-fi

5 key questions to ask at hotel check in

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 25,000+ people who read TravelSkills every month! Sign up here for one email per day updates!

Are Uber, Airbnb or Lyft safe?

Lyft cars are easily identified by fuzzy pink moustaches (Photo: Raido / Flickr)

Lyft cars are easily identified by fuzzy pink moustaches (Photo: Raido / Flickr)

By Nancy Branka

Safety is a primary concern for most female business travelers, but it factors into travel decisions of both sexes. So, as I recently made my first-ever reservation on Airbnb.com for a business trip, I stopped and wondered, “Is this smart?”

New “sharing economy” travel suppliers such as Airbnb, Uber or Lyft can be exciting options for travelers– for their uniqueness, convenience and cost savings. But are the benefits of these services offset by safety risks?

I booked an Airbnb condo in Los Angeles because all the convention hotels near my conference were sold out—except one property 10 miles away . The thought of a 10-mile slog in LA traffic was unbearable. Through Airbnb, I booked a one-bedroom condo in a brand-new building that is literally across the street from the convention center. Like most business travelers, cost was not my primary motivation, but it made me smile to be saving $84 a night. Hip décor and free use of the building’s gym and pool didn’t hurt either.

This one bedroom apartment in the mid-Wilshire district of LA goes for about $139 per night (Photo from Airbnb website)

This one bedroom apartment in the mid-Wilshire district of LA goes for about $139 per night (Photo from Airbnb website)

Safety became top-of-mind when I began to set up my Airbnb profile. An elaborate system of matching your identity (including photo) with your public profiles (e.g. LinkedIn or Facebook) is in place. Hosts are also checked in this manner and a verified review system is a reality check to ensure they are reputable and dependable. I read these reviews carefully and chatted via text with the owner before making my decision. For women with safety concerns, I would highly recommend paying attention to reviews and getting to know the host pre-trip. My stay is at the end of this month, so I’m curious about how safe I will feel there. Yet, right now I couldn’t be happier with the booking experience.

Ground transportation is another realm of the sharing economy where safety may be in question for women travelers. We even questioned whether or not Uber is legal on a recent TravelSkills post. Last month Uber was in the news when a woman was allegedly kidnapped by an Uber driver. Turns out charges were not filed—it was not clear that an assault had occurred, and the driver may well have been trying to help the intoxicated passenger who could not remember her address.

Uber now operates in 35 countries and 100 cities. According to its website, drivers (for both ride-sharing and livery services) receive a three-step criminal background check that goes as far back as the law allows (seven years). After hiring, drivers’ records are checked on an ongoing basis. Uber also posits that not needing to hail a car is a safety benefit—you can stay in a safe spot until your car arrives. And you have a record of the driver’s name and vehicle information before you get in the car. A rating system means drivers are held accountable and are—theoretically—always working to do better and improve their ratings. (Uber offers detailed information about driver screening here.)

Lyft, another car-sharing service operating in 60 U.S. cities, has similar safety measures for passengers according to its website. Rideshare-startup Sidecar, also with these safety measures, operates in six U.S. cities.

Ride-sharing companies have been in the news as recently as last week, when they were given cease-and-desist orders in Pittsburgh. Municipalities and states continue to threaten these sharing economy services, usually under the mantle of public safety. However, because they threaten traditional and highly regulated taxi and chauffeur industries, the issue is also laden with political and tax revenue–related repercussions.

While it always pays to be particularly careful when traveling, I don’t see any reason to think these sharing services are less safe than the traditional. In my own travel planning, I will keep an eye on the news as regulations and companies evolve, but until I see proof that my safety is at risk, I will continue to use them.

Do you think sharing economy services like Uber, Lyft and Airbnb are risky? Why? Leave your insights and experiences in the comments!

Nancy Branka

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals! 

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Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

More TSA scrutiny on cell phones + Southwest overseas + United carry-on enforcement + SF hotel rates soar + More Silvercar

7 ways to avoid summer storm delays (TravelSkills on CNN)

Traveling with Carly Simon (reprise)

Free wi-fi NYC airports + New Star Alliance member + More food at ATL + Clear card in Vegas + UberX on sale

5 ways Boeing’s 787 Dreamliner still wows

How to save $$ on pricey inflight wi-fi

Is Chengdu China’s Chicago?

Delta waffles on transcon upgrade policy

6 most irritating actions of infrequent flyers

Pay more for fewer hassles? + Delta’s big boast + United expands in Latin America + Lush new LAX lounge

Newer, lighter Emirates A380s coming to SFO, IAH

Trip Report: SAS business class SFO-Copenhagen (PHOTOS)

Is Uber illegal?

5 key questions to ask at hotel check in

Please join the 25,000+ people who read TravelSkills every month! Sign up here for one email per day updates!

More TSA scrutiny on cell phones + Southwest overseas + United carry-on enforcement + SF hotel rates soar + More Silvercar

Southwest Airlines 737's taking over many AirTran international routes (Photo: Jim Glab)

Southwest Airlines 737′s taking over many AirTran international routes (Photo: Jim Glab)

AIRLINES

Cell phone scrutiny. As part of newly enhanced security procedures, be sure your cell phone is charged up before going to the airport, especially when returning from the US from overseas. Sounds like the TSA has received credible information that electronics could be used in a terrorist act involving aviation. Here’s part of the new TSA Directive issued over the July 4 weekend: “As the traveling public knows, all electronic devices are screened by security officers. During the security examination, officers may also ask that owners power up some devices, including cell phones. Powerless devices will not be permitted onboard the aircraft. The traveler may also undergo additional screening.”

Southwest goes international. Continuing to gobble up the network of its AirTran subsidiary, Southwest Airlines last week launched its first international flights, from Baltimore to Aruba, Jamaica and Nassau, Bahamas; from Atlanta to Aruba and Jamaica; and from Orlando to Jamaica. Southwest plans to add service in August from Orange County, Calif. to Los Cabos and from Milwaukee, ATL and Baltimore to Cancun. AirTran’s roomier business class cabin will surely be missed on these long flights! Southwest says that the AirTran will disappear completely by the end of this year.

Study: Passengers aren’t using devices more. The government earlier this year relaxed the rules so personal electronic devices can be used from gate to gate, but most passengers still aren’t using them much in-flight, according to a new study from DePaul University. “We expected the new policies to encourage more consumers to remain ‘powered up’ from gate to gate, but that simply didn’t happen,” said study co-author Joseph Schwieterman. Only about one-third of air travelers are using their devices at any given point, DePaul said. “Most passengers instead opted to devote their time to reading print material, eating, sleeping and relaxing.” How do you spend your in-flight time?

Screen Shot 2014-07-07 at 7.47.04 AM

Maybe you SHOULD be using your devices more. TravelSkills editor Chris McGinnis will be flying around the U.S. on Virgin America during the month of July hoping to network with other flyers using the new Here on Biz app via the Gogo inflight network. I could probably come up with an better way to describe how Here on Biz works, but the easiest way to describe it: It’s sorta like Tinder or Grindr for business networking. Using geolocation, it finds and connects business people interested in networking and growing their enterprises.  Download the iOS app, find Chris on a Virgin flight this month and you might walk away with a surprise. First flight is TODAY BOS>SFO. Find me!

Virgin America is tops in T&L poll. San Francisco-based Virgin America Airlines captured the number one spot among domestic airlines in Travel + Leisure magazine’s annual “World’s Best” reader poll. JetBlue came in second, followed by Hawaiian and Southwest. Among international carriers, Singapore took the top spot, followed, in order, by Emirates, Cathay Pacific and Virgin Atlantic. The best U.S. airport was Portland, and the best overseas airport was Singapore Changi.

United’s carry-on pledge. United’s on-line check-in procedure now not only informs you about the specific maximum dimensions allowed for carry-on bags and personal items — it also requires you to acknowledge that you read and accepted the rules.

British Airways experimental blanket monitors passenger brainwaves

British Airways experimental blanket monitors passenger brainwaves (photo by Tim Maroney)

BA blanket tracks brain waves. British Airways started testing a high-tech wrap it calls the “happiness blanket” to measure passengers’ brain waves. It has neuro-sensors linked to fiber optics that change color to show the person’s state of agitation or relaxation. “The airline hopes monitoring a person’s sleep and relaxation patterns during a flight will inform decisions made to improve aspects of the in-flight service; from changing the timing of meals, what food is served and even the types of films shown,” a spokesman said.

AIRPORTS

US Airways moves at O’Hare. The latest step in the consolidation of merger partners American Airlines and US Airways comes at AA’s Chicago O’Hare hub, where US Airways has moved its flights from Terminal 2 to AA’s Terminal 3. For now, travelers who need to print US Airways boarding passes or check baggage must still do so at T2, clearing security there and walking to departure gates on T3′s H Concourse. Ticket counters should be relocated later this year.

HOTELS

Hotel rates are sky high in San Francisco these days. (Photo: Chris McGinnis)

Hotel rates are sky high in San Francisco these days. (Photo: Chris McGinnis)

San Francisco hotel rates spike. Got business in San Francisco? Be prepared to spend about $200 a night for your accommodations. The city says that’s now the average cost of a one-night stay in the City by the Bay — a jump of 40 percent (from $123) since 2009.  The reason? High costs and lengthy timelines for new hotel development have prevented the city’s room count from keeping pace with burgeoning demand.

New Crowne Plaza in Atlanta, Hyatt in D.C. The 500-room Melia Atlanta at 590 W. Peachtree is being converted to InterContinental Hotel Group’s Crowne Plaza brand and undergoing a massive renovation that will change part of the property to a 102-room Staybridge Suites by 2016 … The newly opened Hyatt Place Washington D.C./U.S. Capitol is in the city’s NoMa district just north of the Capitol Building, close to the NoMa-Gallaudet U Metro station … Hilton officials cut the ribbon on the 293-unit Homewood Suites New York/Midtown Manhattan Times Square-South on West 37th St. off Eighth Ave.

GROUND

audi

Audi A4 (from Silvercar)

Silvercar adds two locations. Silvercar, which rents nothing but silver Audi A4s, has opened a new location at Phoenix Sky Harbor Airport and will start operating at Miami International on July 14. The company also has locations at DFW, SFO, LAX, DAL and AUS. Customers use the company’s smartphone app to book vehicles and even to unlock the car doors. Rental rates include GPS navigation, SiriusXM satellite radio, in-car Wi-Fi and a toll tag.  Have you tried Silvercar? Would you? 

In Case You Missed It…

>Here’s an update on that runway construction project at San Francisco International.

>Ramsey shares some inside information about Delta after a visit with officials at its Atlanta headquarters.

>Worried about summer storm delays? Try following these tips Chris shared on CNN.

>American Airlines’ US Airways affiliate will add a second daily Charlotte-London Heathrow flight starting September 13.

–Jim Glab & Chris McGinnis

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals! 

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P.S. Facebook is taking its time merging our previous pages into the new TravelSkills Facebook page. If you like to stay in touch and get breaking news/deals updates that way, please visit the page and LIKE it. Thanks!

facebook like

Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

7 ways to avoid summer storm delays (TravelSkills on CNN)

Traveling with Carly Simon (reprise)

Free wi-fi NYC airports + New Star Alliance member + More food at ATL + Clear card in Vegas + UberX on sale

5 ways Boeing’s 787 Dreamliner still wows

How to save $$ on pricey inflight wi-fi

Is Chengdu China’s Chicago?

Delta waffles on transcon upgrade policy

6 most irritating actions of infrequent flyers

Pay more for fewer hassles? + Delta’s big boast + United expands in Latin America + Lush new LAX lounge

Newer, lighter Emirates A380s coming to SFO, IAH

Trip Report: SAS business class SFO-Copenhagen (PHOTOS)

Is Uber illegal?

5 key questions to ask at hotel check in

Please join the 25,000+ people who read TravelSkills every month! Sign up here for one email per day updates!

Free wi-fi NYC airports + New Star Alliance member + More food at ATL + Clear card in Vegas + UberX on sale

An increasingly common sight at airport customs and immgration halls (Photo: Customs 7 Border Protection)

An increasingly common sight at US airport customs and immigration halls (Photo: Customs 7 Border Protection)

AIRPORTS

Free Wi-Fi coming to NYC airports. The Port Authority of New York and New Jersey has renegotiated its contract with Boingo Wireless so passengers will be able to access limited free Wi-Fi starting this fall. Travelers at JFK, LaGuardia, Newark and Stewart airports will get 30 minutes of free access; after that, fees kick in. Currently, fees are $4.95 an hour or $7.95 a day.

CLEAR comes to LAS. CLEAR, the provider of biometric identity-based expedited access to airport security lanes, plans to add Las Vegas McCarran as its 10th location this summer. The $179-a-year service is already available at SFO, SJC, DFW, DEN, IAH, HOU, SAT, MCO and HPN. Do you use Clear? Is is still worth $179 per year? Leave comments below. 

Passport kiosks spreading fast. Those self-service Automated Passport Control (APC) kiosks that reduce waiting time for U.S. international arrivals by up to 40 percent are proving so popular that airlines and airports can’t install them fast enough. Delta, which put APC kiosks into its JFK terminal last fall, said last week it recently installed 74 of them at ATL, 30 at DTW, 20 at BOS and 10 at LAX, and is adding 14 of them at SEA, as the busy summer travel season kicks in. United announced that it just put 20 APCs into the Terminal C customs hall at its Newark transatlantic hub; it already has them at ORD and IAH. MIA plans to double the number of APCs there to 72 by year’s end. At San Francisco International, officials hope to have them in place by April 2015. The kiosks are for travelers who are not members of Customs and Border Protection’s Global Entry program.

New concessions at ATL. Atlanta airport officials last week unveiled an overhauled Terminal D concessions area with more than a dozen new offerings, including locally renowned Grindhouse Killer Burgers; Wolfgang Puck Fresh Express sandwiches/salads; Harvest & Grounds bakery/cafe; Jay Z’s 40/40 Club bar; and The Food Network Kitchen, among others. Meanwhile, Minute Suites — which offers small sleeping units on ATL’s Concourse B by the hour or overnight — will bring that concept to international concourses E and F next year.

 GROUND

UberUberX on sale. For a limited time this summer, UberX has dropped prices by 25% in several big markets like Los Angeles, Denver, Minneapolis and Washington DC. Uber says these new rates are about 40% less than taxi fares. Some examples:

  • Los Angeles- West Hollywood to LAX: Current UberX-$19; Standard UberX-$26; Taxi-$37
  • Denver-  Downtown to Cherry Creek: Current UberX-$10; Standard UberX -$14; Taxi-$16
  • Orange County-  Disneyland to John Wayne Airport: Current UberX -$20; Standard UberX -$27; Taxi-$36

Uber says no promo code is necessary. You’ll see this promotion automatically applied on your uberX receipt. Sign up for Uber via TravelSkills and get $30 off your first ride!

INTERNATIONAL

An Air India Boeing 777 (Photo: Tom Turner)

An Air India Boeing 777 (Photo: Tom Turner)

Air India joins Star Alliance. The global Star Alliance — including United, Lufthansa, Air Canada, Singapore and others — has approved the addition of Air India to the group, effective July 11. That will add 400 flights a day and 35 new destinations to the alliance’s worldwide network, and will include reciprocal frequent flyer benefits with other Star carriers. With Air India’s less than stellar reputation…would you choose it? Have you flown it in the past? Please leave your comments below.

New routes to Qatar, Vienna, China. Qatar Airways, which just started Miami service, will add daily 777 flights between Doha and DFW July 1 … Austrian Airlines will supplement its Vienna-JFK flights with 767 service between Vienna and Newark starting July 2, offering five flights a week … China’s Hainan Airlines inaugurated service between Boston Logan and Beijing, with four 787 non-stops per week … July 1 is the launch date for new Air Canada daily 777 service from Toronto to Tokyo Haneda, switching to a 787 July 15.

HOTELS

Room with a view! A posh new Peninsula opens in Paris (Photo: Peninsula Hotels)

Room with a view! A posh new Peninsula opens in Paris (Photo: Peninsula Hotels)

Peninsula adds Paris location; IHG debuts EVEN. The old Hotel Majestic in central Paris — which opened in 1908 — has been reborn as the Peninsula Paris … The JW Marriott Hotel Beijing Central has opened in the heart of China’s capital … InterContinental Hotels Group debuted the first property in its EVEN Hotels brand, in Norwalk, Conn. EVEN, designed for “wellness-minded travelers to maintain their balance on the road,” will add a Rockville, Md., property shortly, followed by two in Manhattan and one in Brooklyn … A former federal courthouse in Tampa has been reborn as Le Meridien Tampa … The new Hampton Inn Downtown Financial District has opened in Manhattan at Pearl and Moore streets … Starwood’s popular W Chicago-Lakeshore has finally finished a $38 million overhaul, renovating all 520 rooms and adding a signature restaurant.

Ritz-Carlton’s fast path to elite status. Members of the Ritz-Carlton Rewards program have a new benefit: double credit for each night’s stay during 2014 (including those already completed), offering them “an accelerated journey to maintaining their current elite status or achieving a higher level,” the company said.

In Case You Missed It…

>Want to save money on in-flight Wi-Fi? Here are some suggestions.

>Delta is luring Medallion members to its upgraded transcon flights with comp upgrades.

>Here are six ways that infrequent travelers can drive you nuts in-flight.

>Looks like Delta can’t get exclusive rights to “the world’s most trusted airline” after all.

– Jim Glab & Chris McGinnis

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P.S. Facebook is taking its time merging our previous pages into the new TravelSkills Facebook page. If you like to stay in touch and get breaking news/deals updates that way, please visit the page and LIKE it. Thanks!

facebook like

Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

5 ways Boeing’s 787 Dreamliner still wows

How to save $$ on pricey inflight wi-fi

Is Chengdu China’s Chicago?

Delta waffles on transcon upgrade policy

6 most irritating actions of infrequent flyers

Pay more for fewer hassles? + Delta’s big boast + United expands in Latin America + Lush new LAX lounge

Newer, lighter Emirates A380s coming to SFO, IAH

Trip Report: SAS business class SFO-Copenhagen (PHOTOS)

Is Uber illegal?

5 key questions to ask at hotel check in

Please join the 25,000+ people who read TravelSkills every month! Sign up here for one email per day updates!

 

 

Is Uber illegal?

(Photo: Jason Tester Guerilla / Flickr)

(Photo: Jason Tester Guerilla / Flickr)

The recent brouhaha between popular ride sharing services (such as Uber or Lyft) and airport authorities may have frequent travelers uneasy about using them for airport runs. San Francisco seems to be the locus of the current controversy, but airports are taking action in other cities, too. For example, San Antonio airport authorities cited drivers and impounded cars last week.  

Ride sharing services and apps have changed the landscape of business travel like nothing else since, say, the proliferation of mobile phones in the 1990′s.

I’m a huge fan and frequent user when I’m home or when I’m on the road. And I’m a particularly heavy user on airport runs– it’s just too easy, simple and comfortable compared to a clunky cab ride.

But I’ve wondered, and I know that many law abiding business travelers out there have wondered, too:

As much as I love my Uber rides to the airport, is it illegal? If I’m a passenger in car that’s pulled over at the airport for violating public utility commission statutes, can I be penalized?

Of course, the answer lies in a gray area.  So let’s break it down.

First off, if you use Uber Black (limo, sedan or SUV), your rides to or from the airport are legal. That’s because Uber Black drivers are professional livery drivers licensed by the Public Utilities Commission for airport runs. UberTaxi drivers are also authorized to make airport runs.  

Please join the 25,000+ people who read TravelSkills every month! Sign up here for one email per day updates!
Uber Black cars are okay for airport runs (Photo: Adam Fagan / Flickr)

Uber Black cars are okay for airport runs (Photo: Adam Fagan / Flickr)

It gets gray when you choose the less expensive services that utilize private or “citizen” drivers (like UberX, Lyft) using their own cars, and not holding airport permits. The California Public Utilities Commission recently granted these companies (called Transportation Network Companies or TNCs) permits to operate in the state, but their permits specifically disallow airport runs. Here’s what UberX’s permit states:

UberX permit

There lies the crux of the issue: No airports have authorized the services to operate on their grounds. But in flagrant violation of the permit, they continue to drive thousands of us to and from airports across the US every single day. Now that UberX is cheaper, more convenient, and more comfortable than a taxi ride to the airport, I use it all the time. No one has ever told me what I’m doing is illegal.

And now it sounds like some, but not all UberX drivers have airport permits. In a statement to TravelSkills, an Uber spokesperson said, “We are currently working with SFO on permitting for all uberX drivers. Right now, travelers can request any driver partner that currently has an airport permit. This includes driver partners who are on both uberX and Black platforms. We encourage travelers to open the app, request a ride, and they will be connected to a ride.”

But a rash of recent reports state that airports are getting aggressive with enforcement action on UberX and Lyft. So, as a law abiding business traveler, I’m wondering, as I know you are:  If it is illegal for these companies to be operating at the airport, what happens to me if my driver gets pulled over? Could I get fined or penalized, too? As it stands right now, it sounds like the answer to that question is NO.

“Under the law as it stands right now, I don’t see any liability on the part of a passenger for an UberX or Lyft ride to or from the airport,” said travel law attorney Adam Anolik of the Anolik Law Group in Sausalito, CA. “The issue really comes down to whether what Uber and Lyft are doing is illegal. If it is, then technically passengers are conspiring with drivers to break the law.  But, since the law has never been applied to passengers in the past, passengers should feel safe using these services until the enforcement methods are changed,” he said. 

Which credit card is currently offering $500 in free travel (among many other bennies) when you sign up? Click here to find out about this “no-brainer” offer! 

So the biggest threat to your business travel schedule right now is the possibility of delay–  you might be in a car that is pulled over by police at a California airport for the driver to get an admonishment– airport police at SFO have nabbed at least 300 drivers in the last month

“Our enforcement effort is focused on the driver, with a verbal admonishment,” Doug Yakel, spokesperson for SFO told TravelSkills. “If the same individual has been given two admonishments, the third offense would lead to a citation. The citation is a notice to appear in court, where a judge would determine the fine, etc. So while this doesn’t affect riders, the fact remains that TNC operations at any airport in California require the specific authorization of that airport.”

Do you use UberX or Lyft to get to the airport? Have you seen a driver get an admonishment yet? Who do you think is going to win…or lose…in this struggle? Please leave your comments below.

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Biz Trip: Denver

Minty fresh transcons + AA US Upgrades + Salt Lake fight + United SFO consolidated + Amex/Uber tie up + Tokyo’s newest hotel

Mood lights on at new Virgin America site 

First look: The newest United Club (PHOTOS)

Beer price index helps gauge cost of trips abroad

United’s new copy & paste MileagePlus program

Marriott’s M Club lounge experiment

More transpac + Slim-line seats slammed + More A321s + New SFO club + ATL free wi-fi + New Hilton brand

Flying on a brand new United 787 Dreamliner

The sad state of summer airfares to Europe

Tip: What exactly is “high tea?”

Feast your eyes on United’s new London lounges (PHOTOS)

Economy comfort gets an upgrade (for some)

Late summer airfare sale starts TODAY

5 key questions to ask at hotel check in

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Minty fresh transcons + AA US Upgrades + Salt Lake fight + United SFO consolidated + Amex/Uber tie up + Tokyo’s newest hotel

New JetBlue Mint class cranks up on LAX-JFK; coming to SFO in October (Photo: JetBlue)

New JetBlue Mint class cranks up on LAX-JFK; coming to SFO in October (Photo: JetBlue)

AIRLINES

JetBlue introduces transcon business class. This week JetBlue operated the first transcontinental A321 equipped with its new Mint business class, offering 16 lie-flat seats (including four privacy suites) and an array of special amenities and perks. It’s designed to compete with the recently upgraded premium cabins of its transcon legacy competitors, but at a much lower price (currently starting at $599 one way). For now, it’s only on one daily JFK-Los Angeles flight, but will expand as the airline takes on more of the 11 specially-equipped A321s. It will start on the JFK-SFO route on October 26.

AA, US Airways start reciprocal upgrades. American said last week that AAdvantage elites can now upgrade to first class on US Airways within 24 hours of departure on domestic flights (except Hawaii) and those to Canada, Mexico, the Caribbean, Bahamas, Bermuda and Central America. And Preferred-level members of US Airways’ Dividend Miles can do the same on American. The size of carry-on bags on both was also standardized at 45 inches of combined dimensions. The programs are expected to merge fully in 2015, AA said.

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Salt Lake City Airport (Photo: Jim Glab)

Salt Lake City Airport (Photo: Jim Glab)

Alaska invades SLC. Slapping back at Delta for encroaching on its Seattle base, Alaska Airlines last week and this week is laying on seven new routes from Delta’s Salt Lake City hub — Portland, Boise, Los Angeles, Las Vegas, San Diego, San Francisco and San Jose, plus a third daily SLC-SEA flight…Is American’s plan to put a two-class A321 onto the DFW-SFO route this fall a response to Virgin American’s new DAL-SFO service? … Since Delta failed to get the Love Field slots it wanted, it’s now planning four daily DFW-LAX flights instead, starting this fall.

More new international routes open up. Besides its new Dallas/Ft. Worth-Shanghai route, American also kicked off new daily service last week from DFW to Hong Kong with a three-class 777-300ER…Air China last week started flying from Washington Dulles to Beijing’s Capital International Airport four times a week, also with a 777-300ER … Qatar Airways has launched the only non-stops from Miami to the Mideast, flying a two-class 777-200 to Qatar’s new Hamad International Airport … AA’s US Airways unit began code-sharing with joint venture partner Iberia, putting the US code onto the latter’s flights to Madrid from JFK, MIA, BOS, ORD and LAX.

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AIRPORTS

United consolidates at SFO. Just a reminder: Now that United has finished renovating its Boarding Area E in Terminal 3 and added a new United Club there, all of its domestic flights now operate from T3, eliminating the need for connecting travelers to take that awful shuttle under the airport to or from Terminal 1.

Dramatic skyline view from the newest Hyatt in Tokyo (Photo: Hyatt Hotels)

Dramatic skyline view from the newest Hyatt in Tokyo (Photo: Hyatt Hotels)

HOTELS

New luxury hotels in Tokyo, Taipei. Hyatt has added a Tokyo hotel to its upscale Andaz brand. The newly opened, 164-room Andaz Tokyo Toranomon Hills occupies the upper floors of a 52-story tower with sweeping views of the city. It’s between Tokyo Tower and Imperial Palace, not far from the Ginza district. Meanwhile, the Mandarin Oriental Taipei has opened in the heart of Taiwan’s capital near Taipei Shongshan Airport.

Which credit card is currently offering $500 in free travel (among many other bennies) when you sign up? Click here to find out about this “no-brainer” offer! 

Chevy's new Spark CARS

AmEx forges a tie-in with Uber. American Express has inked a partnership deal with the popular ride-finding app Uber, which operates in five dozen U.S. cities. Membership Rewards members who register their cards in the newest version of Uber’s iOS app can earn double program points, or they can use points to pay for rides.

Hertz’ new EVs get 119 MPG equivalent. Hertz has added the 2014 Chevrolet Sparto its fleets at Los Angeles International and San Francisco International airports. The company says the subcompact electric vehicles achieve the greatest fuel efficiency of any EV — the equivalent of 119 MPG combined city and highway driving. They’re also being rolled out at Hertz’ local rental outlets throughout California.

In Case You Missed It

>United’s new transition of MileagePlus to a spending-based program is pretty much a carbon copy of Delta’s.

>Have you tried out Marriott’s new M Club Lounge concept yet? Here’s some background.

>Virgin America has rolled out an innovative redesign of its website.

>Amtrak is taking bids for a project to boost capacity and increase speeds of on-board Wi-Fi for its Northeast Corridor trains.

-Jim Glab

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Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

Mood lights on at new Virgin America site 

First look: The newest United Club (PHOTOS)

Beer price index helps gauge cost of trips abroad

United’s new copy & paste MileagePlus program

Marriott’s M Club lounge experiment

More transpac + Slim-line seats slammed + More A321s + New SFO club + ATL free wi-fi + New Hilton brand

Flying on a brand new United 787 Dreamliner

The sad state of summer airfares to Europe

Tip: What exactly is “high tea?”

Feast your eyes on United’s new London lounges (PHOTOS)

Economy comfort gets an upgrade (for some)

Late summer airfare sale starts TODAY

5 key questions to ask at hotel check in

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Virgin gets Love + Unusual SFO car wash + United to Tokyo Haneda + UberXL

Virgin America pulled out it's biggest gun in Dallas...and won! (Photo: Virgin America)

Virgin America pulled out its biggest gun in Dallas (Richard Branson)…and won! (Photo: Virgin America)

LOVE. After an unexpectedly contentious battle, Dallas city managers gave Virgin America the go ahead to operate flights from two gates at close-in and convenient Love Field. This is good news for business travelers for two reasons. 1) It will provide a new, convenent alternative to DFW for those with business in downtown Dallas. 2) It could eventually mean more options for one stop flights (via Dallas) to East Coast cities– and more east coast cities could land new Virgin flights.  Service begins in October. [more...]

CAR WASH. Last week, an unusual new car wash service debuted at San Francisco International. Here’s how it works. You park your car in any on-airport lot, noting the location. Lock up and keep your keys.  Then you log on to BuyMyWash.com and enter the make/license and location of your car, and the type of wash you want. (Rates for a car range from $19.95-$29.95) Then the mobile car washing service comes by and washes your parked car, using “only about a half-gallon of water for each wash, with virtually no runoff or overspray” according to SFO. The service is also available at Houston Intercontinental and Hobby airports. 

TOKYO. Today, United Airlines announced that it will crank up new nonstops from SFO to Tokyo Haneda airport starting Oct 23. Haneda airport is a much better option for travelers with business in central Tokyo because it’s only about 30 minutes south of central city whereas Narita is more than an hour to the east. United will split its current twice a day service to Tokyo, with one flight a day to Narita and the other to Haneda. Star Alliance partner ANA has a huge hub at Haneda for connections to other Asian cities. Currently Japan Airlines offers nonstops from SFO to Haneda. Delta’s daily nonstop to Narita ended earlier this year.

MORE UBER. The amazing phenomenon that is Uber has come out with yet another flavor this week in San Francisco: UberXL, a more affordable option for SUV trips. Instead of those gargantuan Yukons or Suburbans that you probably feel guilty gallivanting about town in, UberXL uses smaller Pathfinders, Highlanders or Explorers that can hold up to six passengers. Rates are 50% less than standard SUV rates. No word yet on the service in other cities served by Uber. Speaking of Uber, London black taxicab drivers plan to stage a slow down next month to protest the rapid increase in Uber use.  Get $10 off your first Uber ride by using this link. 

UberXL

–Chris McGinnis

A long, hot and expensive summer ahead

A record number of foreign visitors expected in US this summer (Photo: Prayitno / Flickr)

A record number of foreign visitors expected in US this summer. Yosemite Valley. (Photo: Prayitno / Flickr)

A long, cold winter in much of the U.S., combined with an improving economy and increasing consumer confidence mean that the upcoming summer travel season will be busy, crowded and more expensive than last summer.

Here’s some evidence of a strong season ahead: The number of advance bookings for summer stays at Best Western’s 2,200+ hotels in the US are already up 9.5% compared to this time last year. Plus, business travelers have come back in droves–the Global Business Travel Association recently had to increase its spending growth forecast for 2014 last week to 7.1% this year, compared to its previous prediction of 6.6%. The Airlines Reporting Corporation says that summer airfares are already up 4% compared to last summer– and don’t forget that last summer’s airfares were painfully high.

Nonetheless, summer is the best time of year to get out and see the world, visit family and friends, or just get away from the grind to relax and renew. And with the economy percolating along, business travel is as important as ever.

So here’s my advice on making the best of the coming summer season.

HIGH PRICES. High demand is going to mean high prices, especially for those planning to visit popular destinations along the coasts, near national parks and amusement parks in the U.S. Remember, you will not only be competing with fellow Americans for those airplane seats, restaurant tables and hotel rooms–the U.S. Department of Commerce expects a record 72.2 million tourists from other countries in 2014. Perennially popular European destinations such as London, Paris and Rome will remain stubbornly expensive for summer visitors.

July 4 is on a Friday this year. Cavallo Point in Marin County, CA (Photo Chris McGinnis)

July 4 is on a Friday this year. Cavallo Point in Marin County, CA (Photo Chris McGinnis)

WHEN TO BOOK? Make air and hotel reservations now if you plan to travel on or around the summer’s long weekends (Memorial Day, July 4 or Labor Day) and just about any time during the “peak of the peak” weeks of July and early August. If you don’t make reservations early on, you’ll not only be shut out of any price breaks, but you’ll likely to have to settle for less desirable middle seats on the plane, or “garden views” instead of water or skyline views at hotels. You might also not be able to find the right size rental car for you or your family.

CALENDAR CHECK. Memorial Day is Monday May 26th this year. The 4th of July falls on a Friday this year, making for a compact, very busy, crowded weekend. And Labor Day is Monday, September 1.

FLEXIBILITY COUNTS. While summer is the most expensive time of year to travel with “deals” few and far between, those who can travel in early June or late August are most likely to pay the lowest rates. For those with schedules not dictated by school calendars, the “shoulder seasons” of May and September offer the very best rates due to lower demand. Generally speaking, summer airfares are least expensive for trips on Tuesdays, Thursdays and Saturdays.

canadian-flag-640US DOLLAR. Canada has become newly affordable due to a recent 10% decline in the value of its dollar compared to the US dollar. (Currently, a Canadian dollar goes for about 90 US cents) As a result, demand for vacations in Canada is up– for example, Best Western reports that advance bookings for summer stays at its hotels in Canada are up 17.7% compared to this time last year.

EUROPE. Despite economic doldrums in Europe, the euro and British pound have held up relatively well. For example, right now you need nearly 1.70 US dollars to buy a British pound or $1.40 for a euro. Airfares from the US to Europe are up 7% over last year, according to the Airlines Reporting Corporation. You can avoid high costs and still enjoy a European adventure by heading to eastern European countries that don’t use the euro such as Poland, Hungary, Turkey or Croatia. Among western European countries, the least expensive are the “PIGS”–Portugal, Ireland, Greece and Spain.

Editor Chris McGinnis hitting the road

Editor Chris McGinnis hitting the road

HIT THE ROAD. It doesn’t cost a cent to check your bag in the trunk of your car! If high airfares and increasing fees could keep you grounded this summer, take a road trip instead. The average price per gallon across the US should run about $3.57 this summer, a penny less than last summer. While we’ll likely see the typical early summer bump up in gasoline prices, the overall trend is down. According to the US Energy Information Agency, the average price of a gallon of gas in the US fell from $3.63 in 2012 to an average of $3.51/gal in 2013. This year, the agency expects the average price to continue to fall to $3.45 and even lower–to $3.37 per gallon in 2015.

THE BIG THREE. When shopping around for the best hotel rates, be sure you are comparing apples to apples. This means you always need to know what’s included in the rate…and what’s not. You’ll find the most value at hotels that include the “big three” amenities in their rates: wi-fi, breakfast and parking. If you can’t tell what’s included in the rate from a hotel’s website, always call to find out before you click the “buy” button! A family of four can start off the day saving about $40 by staying at a hotel that includes breakfast in the rate. And you could end up paying $50+ for parking at some downtown hotels.

(Chris McGinnis is Best Western’s travel trends expert and business travel blogger on youmustbetrippin.com where this post originally appeared)

--Chris McGinnis

American & US Airways at T2 + Sonoma airport expands + UberX + Delta/Virgin + EVA expands

Have you ever been inside American's Admiral's Club at SFO Terminal 2? Nice! (Photo: Chris McGinnis)

Have you ever been inside American’s Admiral’s Club at SFO Terminal 2? Nice! (Photo: Chris McGinnis)

US AIRWAYS-AMERICAN AT SFO. We asked our airport contacts when we might start seeing operations of merged American and US Airways at SFO’s  Terminal 2, but consolidation does not sound imminent. A spokesperson told TravelSkills: “The airlines will run separately for some time, so no word yet on combined operations.” Also, only six days to go and neither SFO or United has revealed what the first arrival or departure will be from the new T3E (opens Jan 28). Any guesses? Ours would be a flight to/from United’s home base of Chicago… but who knows? Please prognosticate below. 

Screen Shot 2014-01-21 at 1.57.52 PMMORE FLIGHTS FROM SONOMA? The Charles M. Schulz (Snoopy) Airport in Sonoma County is getting a makeover that could result in more nonstop flights.  With the biggest expansion since World War 2, the airport could soon see nonstops to Denver, Phoenix and Guadalajara in addition to the current Alaska Air flights nonstops to Seattle, Portland, Los Angeles and San Diego.

UBERx CUTS PRICES. I dunno about you, but UberX has become my most frequent choice for transportation to and from the airport in SF and elsewhere. It’s just so easy. And now, it’s getting cheaper than cabs! In a new effort to be “the cheapest ride in town” UberX has cut its rates by 20%. Uber says that uberX rates are now 26% cheaper than cabs. Currently UberX from downtown SF to SFO is $25-$33; black car service is $65. From downtown SF to Oakland Int’l Airport, the fare is as low as $39. What do you think about Uber and UberX? Save $20 on your first Uber ride by clicking here. 

Shiny new EVA Air 777-300ER flies SFO-TPE (Photo EVA Air)

Shiny new EVA Air 777-300ER flies SFO-TPE (Photo EVA Air)

EVA AIR INCREASING. Taiwan’s EVA Air will bump up its weekly SFO-Taipei frequencies to 14 from the current 12 on July 3. EVA told TravelSkills that since joining Star Alliance last year, demand from business travelers flying EVA to Taipei and beyond has increased. EVA gets three more brand new Boeing 777-300ER in the second quarter which it will deploy on all its North American routes. We included EVA Air’s business class seat in our Business Class Sampler story from 2013Have you flown EVA Air? What did you think?

American Eagle's new name and logo

American Eagle’s new name and logo

NEW NAME. SAME PLANE. American Eagle, the commuter partner of American Airlines, has announced it will change its name to Envoy (which, not coincidentally, is what US Airways calls is business class product).

Delta's arrival kiosks at it's new JFK Terminal help reduce immigration wait times (Photo: Delta)

Delta’s arrival kiosks at its new JFK Terminal help reduce immigration wait times (Photo: Delta)

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NEW PASSPORT READERS AT ORD AND JFK…So, you may have heard about these new passport readers popping up in places like Delta’s terminal 4 at JFK and ORD, and wondered, “Why did I pay the $100 for Global Entry.” Well, there is a difference…these are totally separate systems. With this passport scanning system (free, no $ or interview required) , new arrivals insert passports, answer similar questions to what is found on the traditional blue landing card, and then wait in line to show a receipt to the CBP official who verifies that it is indeed you. So unlike Global Entry, kiosk users don’t bypass that step completely although it is much faster. The time spent with the CBP agent is reduced because users have already entered passport info into the system.

DELTA AND VIRGIN ATLANTIC LINK SCHEDULE. As we reported late last year, Delta and Virgin Atlantic have launched a joint venture, which officially started on Jan. 1. It includes all flights between the U.S. and the U.K., including Virgin’s daily flight from SFO to Heathrow. This means Bay Area flyers can now book SFO-London Heathrow nonstops on Delta.com, even though the flight will be operated by Virgin Atlantic. Benefits for travelers include access to Virgin’s impressive lounge network and earning and redeeming SkyMiles on either carrier. We hear mixed reviews about Virgin Atlantic’s Upper Class seats on the SFO-LHR run on its 747-400… many love them, others say they are a bit tatty and in need of replacement. (Virgin’s newest version of Upper Class is currently only available on its A330s and 747-400′s flying to/from London Gatwick.) Have you flown Virgin Atlantic lately? How was it?

Looking out the window from landing jet at Asiana crash last summer (Photo: Chris McGinnis)

Looking out the window from landing jet at Asiana crash site last summer (Photo: Chris McGinnis)

SAFEST YEAR EVER? Despite the Asiana tragedy at SFO last summer, 2013 clocked in as the safest ever for air travel. In related news, last week the San Francisco Fire Department released gruesome video of the Asiana crash rescue scene, which clearly shows the body of one of the teenage victims and early attempts to keep fire trucks away. Very sickening and sad.

FLY OVER CANADA MUCH? Then you’ll be pleased to know that Gogo recently flipped the switch on its new Canadian network, which means more connectivity onboard Air Canada flights. Currently, only two Air Canada Airbus A319s have Gogo onboard testing out the service. Even if you don’t fly Air Canada, you’ll get better reception when, for example,  you are on a Virgin America flight to Boston that flies over southern Canada to get there.

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Screen Shot 2014-01-19 at 9.56.23 AM

PLEASE, RECRUIT YOUR FRIENDS. If you like TravelSkills, would you please tell your friends and colleagues about it? The ONLY way we grow is via word of mouth from happy readers. Like every online publication, we need more eyeballs and appreciate your support.  Here’s something you can copy and paste into an email TODAY!

Have you ever heard about TravelSkills—TravelSkills– for frequent travelers? It’s a free local travel blog that I subscribe to. It’s full of helpful news and advice for frequent travelers who live in the Bay Area…just like us.  I think it’s definitely something you could use. See “Subscribe” in the upper right margin of the blog, or just sign up right here. Thanks! [ADD: *Your signature*]

 

– Chris McGinnis

And just in case you missed it, here’s what else you need to know about Bay Area Travel over the last month:

United transcon bonus + United 787 domestic + Fewer 747s + Delta vs Alaska

*How to earn a quick 40,000 United miles*

Anticipating T3E + Google Int’l + New Virgin Visa + More Southwest nonstops

Southwest: Blackfish backlash

United: T3E & UA500 & 49ers-Seahawks Game fares

What to do if pulled over by the police [Infographic]

***

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Are YOU signed up for TravelSkills- TravelSkills? If not, why not? Subscribe to TravelSkills via e-mail!

What to do if pulled over by the police [Infographic]

Since most business travel is by car rather than by plane– and even if it’s by plane, there’s likely a car trip at one or both ends of the flight, we offer the following infographic as a public service.

If you’ve ever wondered how to behave when pulled over by the police, here’s a good primer on what to do, and what your rights are.

Know Your Rights
Source: Online-Paralegal-Programs.com

Have you ever been pulled over by the police while on a business trip? Share your stories below.

– Chris McGinnis

And just in case you missed it, here’s what else you need to know about Bay Area Travel over the last month:

What winter storm?

12 wishes for better Bay Area travel in 2014

*How to earn a quick 40,000 United miles*

Are you a “data traveler?”

Virgin SFO-LaGuardia + AA’s newest jet + Global Entry delays + more

New terminal at SFO: hard hat tour (photos)

16 brand new, must see NYC hotels

Update: United p.s. fleet SFO-JFK

 

***

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12 wishes for better Bay Area travel in 2014

Looking out at the bowed wing of ANA's 787 to Tokyo and pondering 2014 (Photo:  Chris McGinnis)

Looking out at the bowed wing of ANA’s 787 to Tokyo and pondering 2014 (Photo: Chris McGinnis)

1-That airlines come to their senses and strive to be the first to offer low-cost texting during flights instead of feeding the media frenzy over the possibility of inflight phone calls.

2-That Virgin America continues its recent string of quarterly profits so we don’t have to worry about it disappearing and leaving us without an airline that makes us smile. Nonstops from SFO to New York La Guardia would be nice, too!

3-That United is able to smoothly roll out dependable inflight wi-fi on its entire fleet, as some of its competitors have already done. It would also be nice to see United respond to competitors and bring its SFO lounges up to international standards.

4-That airlines quickly dump their uncomfortable “angled lie flat” business class seats, and bring them up to the new “true-lie-flat” standard offered by the likes of United, which now offers one of the best business class seats flying to/from SFO. (Lufthansa could take care of this quickly by deploying its new Boeing 747-8 on SFO-Frankfurt!)

5-That all hotels adopt the reasonable practice of offering basic wi-fi for free to all guests, limiting charges only to those who want to pipes fat enough to stream movies, or send/receive very large files.

6-That competition between Alaska, Delta, United and Virgin America continues to make travel up and down the West Coast cheap, frequent and full of unusual extras.

7-That new planes, new seats and new technology on the busy SFO-NYC corridor helps drive down business class fares, which now hover around $3,000-$4,000 roundtrip.

8-That upstart companies like Uber, Lyft, FlightCar, RelayRides and SilverCar continue to disrupt the staid, overpriced and over-regulated ground transportation business and make it easier and cheaper for us to get to/from airports and around town.

9-That all credit card companies dump irritating foreign transaction fees and add chips to cards to make them cheaper and easier to use overseas.

10-That airlines stop chipping away at their frequent flyer programs, making it tougher to redeem miles, and ticking off their best customers.

11-That San Jose and Oakland International Airports can add frequent and reasonably priced nonstop flights to more key destinations, which will help make them viable alternatives to increasingly crowded and delay-plagued SFO. Norwegian’s new nonstops between Scandinavia and Oakland and ANA’s nonstops between San Jose and Tokyo are a great start.

12-That all our cherished Bay Area Traveler blog readers continue to engage and interact with TravelSkills and tell at least FIVE FRIENDS to check it out and sign up! 

What would YOU like to see in 2014? Please leave your comments below! 

Happy New Year! – Chris McGinnis

And just in case you missed it, here’s what else you need to know about Bay Area Travel over the last month:

Are you a “data traveler?”

Virgin SFO-LaGuardia + AA’s newest jet + Global Entry delays + more

Best/worst days for holiday trips

New terminal at SFO: hard hat tour (photos)

16 brand new, must see NYC hotels

Update: United p.s. fleet SFO-JFK

Asia on sale + PreCheck newbies + United wi-fi + Free airport parking + Nancy Pelosi

Virgin first class sale + Hilton HHonors downgrade + Chase Sapphire w chip + United dumps ExpertFlyer

More A380s + Cathay discounts biz class + SJC courts Asia + Double Elevate pts

>Southwest FINALLY joins PreCheck

>United to allow handhelds below 10K feet

>Travel advice fit for a Queen (Latifah!)

***

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Track MQMs + Coach upgrade + Economy Comfort MQDs + Delta’s secret 360 club + More

2014 MEDALLION TRACKER NOW ONLINE…No need to worry about Delta keeping tabs on your status for the New Year. A new tracker is now available on Delta.com under the My Delta section of your SkyMiles profile. It keeps check of your Medallion qualification metrics: MQMs (miles), MDQs (dollars), and MQS’ (segments)… it will also keep track of your Delta American Express credit card spend (as you remember, spending $25,000 in 2014 will provide a waiver for meeting Medallion Qualification Dollar spend next year). Effective Jan. 1, the tracker will also appear on the Delta app. Happy flying (and spending) in the New Year!

MORE ECONOMY CLASS COMFORT…Delta has boosted its international economy class with some nice recent enhancements. Delta offered many of these benefits nearly a decade ago, but cut back in economic hard times. The goodies are back for travelers though. In addition to recently announced free cocktails for economy passengers, now everyone will receive a large bottle of water and small amenity kit with eyeshades and socks among other travel items on long-haul flights. Delta is the only North American airline to offer these added benefits to coach passengers.

DELTA SEAT PURCHASES QUALIFY FOR MQD SPENDING…Purchasing Economy Comfort or a preferred exit row/bulkhead seat on your next flight in 2014? Well, you have more incentive now. That purchase will count toward your MQD spend. Previously, Economy Comfort brought more than added legroom; on international flights, it also brought free cocktails. This new MQD perk sweetens the pot, especially if you are getting close to hitting a threshold.

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DELTA CEO SAYS NO TO LOUD TALKERS…In a sigh of relief for most airline passengers and crew, Delta CEO Richard Anderson has publicly stated that there will be no in-flight cell phone calls permitted aboard Delta aircraft, even if other airlines decide to allow it. Other airlines, including Southwest, have also come forward saying they would not allow it on their flights. (Texting during flight? Bring it on, airlines. But please keep it cheap.)

LESS BUSINESS, MORE ECONOMY SEATING…Delta is pulling BusinessElite seats from several of its 777 and 767 aircraft in the coming year to make room for extra rows of Economy. Certain routes stimulate more demand in the back of the aircraft, and this will give Delta more flexibility to maximize revenue in certain markets. Certain 767s will lose 14 seats up front and gain 20 in Economy while 777s will lose 7 seats up front and gain 24 in Economy. There is already a subset of 767s in the Delta system that has fewer BusinessElite seats.

Delta 360 members are likely the ones getting views like this (from a Porsche on the tarmac) (Photo: Delta)

Delta 360 members are likely the ones getting views like this (from a Porsche on the tarmac) (Photo: Delta)

DELTA 360 TESTED FOR TOP ATLANTA FLYERS…Delta has been quietly sending out invitations to Delta 360, its high-revenue, elite offering (similar to United Global Services and American Concierge Key). There is no published revenue amount to qualify, and invitations were only sent to a subset of customers mostly in the Atlanta area. If it goes well, Delta hopes to expand the program, which comes with a dedicated reservations line and special monitoring of flights on the day of travel to proactively assist with connections and rebooking, if necessary. It seems to be a super-secret trial program right now reserved for Delta’s highest mileage, biggest spenders.  Surprised TICKET reader (and 2 million miler) LR provided us with a heads up on the program last month. He wrote: “Did I miss the article on Delta’s new 360 Priority program? I got an invite to 360 about a month ago, and when I called the Diamond line last night I was routed to a very competent 360 operator.  Pretty interesting.” Have you received an invitation? Noticed anything different when you travel so far? Please leave your comments below. 

MORE SEATTLE FLIGHTS…New Delta flights from Seattle bound for Juneau, Alaska and San Jose, California will keep flyers on the go. Also planned is an extra Seattle-Anchorage flight to leading to three daily nonstops in the peak summer season. This furthers the battle between Delta and hometown carrier Alaska Airlines. This Delta/Alaska tussle has re-kindled talk of an eventual Delta takeover of Alaska Air… what do you think?

Green Coat Airport ValetAVOID HOLIDAY HASSLES WITH VALET PARKING AT ATL! Have you noticed the flurry of men and women in green blazers on the lower level passenger pick up areas at ATL? They are new parking valet attendants from GreenCoat Auto Concierge & Valet service. For $20 per day, you can now drive to the airport, leave your car with a GreenCoat at the terminal, and head off on your trip. The valet will drive your car to a secure, indoor, off-airport lot and park it. When you return, just call GreenCoat and let them know you’re coming, and an attendant will bring your car back to the airport terminal, hand it over to you, and you drive home. Nice! GreenCoat has just signed on as a sponsor of The TICKET so you’ll be hearing more about the service in coming months. Give it a try and let us know how it goes! NOTE: ADVANCE RESERVATIONS ARE REQUIRED. Special for TICKET readers: First timers get 1,000 Delta SkyMiles! 

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HOLLYWOOD SNEAK PEEK…During December passengers aboard Delta flights are enjoying a sneak peek at the new movie, “The Secret Life of Walter Mitty.” Lucky TICKET contributor Ramsey Qubein chatted with one of the movie co-stars, Kristen Wiig, in Seattle as she returned from filming in Iceland earlier this year. Visitors to Delta’s Facebook page between Dec. 4-27 have the chance to win up to 50,000 SkyMiles through the Mitty-inspired “Stop Dreaming and Start Doing” sweepstakes.

Delta's newest jet, the Boeing 737-900 (Photo: Drewski / Flickr)

Delta’s newest jet, the Boeing 737-900 (Photo: Drewski / Flickr)

NEW SPIRIT OF SEATTLE PLANE…Delta has dubbed one of its newest Boeing B737-900 aircraft, the “Spirit of Seattle,” in honor of local customers and employees. The plane features a special livery and promotes its recent expansion at Sea-Tac. Flight attendants are also wearing pins commemorating the Spirit of Seattle. Expanded service from Seattle includes new flights to Fairbanks, Alaska and Vancouver, Canada, both of which will begin next summer. Have you flown on the 737-900, Delta’s newest aircraft? What do you think? By the end of the year, Delta will have a dozen of the shiny new jets in operation.

TICKET NEWS HITS FACEBOOK FIRST. When there’s news you need to know, The TICKET frequently posts it on our Facebook page first (and eventually it makes its way into a The TICKET.) So if you want to be among the first to know, join the thousands of TICKET readers who get a regular dose of fare deals, travel news, and advice via our Facebook page. Come on and join the fun…and stay informed.

GERMANY GOES ALL LIE-FLAT…If you are traveling between the U.S. and Germany on Delta, all business class seats now feature the latest flat-bed product with staggered single seats by the windows and two seats in the center section. Delta flies to Germany from Atlanta, Detroit, and JFK. From Atlanta, Delta flies to Dusseldorf, Frankfurt, Munich, and Stuttgart.

KLM New business class

FLAT-BED SEATS COMING TO KLM’s ATL FLIGHTS…Eventually. SkyTeam partner KLM is rolling out new flat-bed business class seats on its aircraft beginning with the Boeing 747 fleet of aircraft. Five aircraft feature the new seating and are appearing on routes like San Francisco and JFK to Amsterdam. The new seats extend to sleeping cocoons with larger entertainment screens than business class on Lufthansa and British Airways. By late spring 2014, the entire fleet of jumbo jets will be retrofitted guaranteeing flat-bed seats up front on 747 flights from Houston, San Francisco, Chicago, and JFK to Amsterdam among other international destinations in the KLM route network. Next up for the new seating will be the B777-200 fleet. Plans are in place to have flat-bed seating on all KLM long-haul aircraft in the coming years. For now, KLM flies the Airbus A330 to Atlanta, which still has the angled flat seats, but these will be updated over time as well.

DELTA TO BOOST DALLAS FLIGHTS…Delta is planning to expand its operation at Dallas Love Field should it get the green light from the U.S. Department of Justice. It has to bid on the gates, which are being made available thanks to the merger between American and US Airways. The new flights would include nonstop service to Detroit, Los Angeles, Minneapolis/St. Paul, and New York LaGuardia. Additional frequencies on the existing route to Atlanta would also be added.

Chris McGinnis & Ramsey Qubein 

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Best & worst days for holiday trips

(Photo: Bert Kaufmann)

(Photo: Bert Kaufmann)

Holiday travel season usually mimics the peak summer travel season, which this year was very busy and very expensive, so I expect the same for the upcoming holiday season.

Screen Shot 2013-11-30 at 9.26.07 AMWhen’s the best time to buy airline tickets? Due to high demand, there simply are not any real airfare “deals” on the peak days around Christmas and New Year’s this year. Travelers who want the most convenient flights on their preferred airlines should book as soon as possible to get seats on those flights…otherwise they will likely be stuck paying the same high price for “dog flights” that depart super early or late, they’ll have to sit in those dreaded middle seats, or make several stops en route to their destinations. My favorite sites for shopping for air travel this year: Kayak.com and Routehappy.com.

Should I drive or fly this year? I always stick to the five-hour rule: If you can drive to your destination in five hours or less, it’s likely smarter to hit the road instead of the skies during the holidays. This is especially true for families traveling together. Good news this year is that gasoline prices are at their lowest in many years. One of my favorite new smartphone apps for driving trips is Waze, a GPS-based mapping tool that uses information provided by other drivers to help you avoid traffic, road hazards…and speed traps.

Screen Shot 2013-12-01 at 1.18.27 PM

What are the best days for traveling this year? The good news about this year’s holiday season is that it is longer than usual with Christmas and New Year’s falling on Wednesdays– the full season will be over two weeks long, which means more wiggle room for travelers. (Compared to a season when Christmas and New Year’s both fall on say, Sunday, which makes for a much more compact, crowded and expensive season.) Smart travelers will depart on Christmas Eve or Christmas Day and return on New Year’s Eve or New Year’s Day to avoid the biggest crowds and snag the lowest fares.

London in January? Why not? (Photo: Chris McGinnis)

London in January? Why not? (Photo: Chris McGinnis)

Are there any alternatives or hidden secrets to getting good deals this year? If you have the flexibility to travel during the slowest times of year, the so called “dead weeks” of early December and early January, you can save 50%-70% on airfare or hotels. For example, airfares to Europe can be remarkably inexpensive during winter months. The best sites to shop for these dead week deals: Hotwire.com, Priceline.com and TravelZoo.com. It’s also a good idea to check out airline or hotel social media streams on sites like Twitter or Facebook to look for short term, last minute sales.

Is now a good time to redeem points or miles for trips? It’s nearly impossible to use airline frequent flyer awards during the blacked out, heavily restricted peak holiday season. Instead of dealing with those frustrations, focus on your credit card points! For example, the when redeeming Chase Ultimate Rewards points earned with the Chase Sapphire Preferred card, you are not subject to blackouts or other restrictions. If a seat is available on any airline, you can get it!

What about airline baggage fees? If possible, avoid checking bags during the holidays– the risk of your bag getting lost and ruining your trip is just too high. Try to learn to live out of a carry on. If you have too much for a carry on, ship your bags ahead of time, but do so at the “ground” rate at UPS, FEDEX or the Postal Service. Shipping a 25 lb bag via next-day or two-day express is just too expensive.

What’s a good way to avoid holiday travel stress? Always try to book nonstop flights because you double your chances of a delay or cancellation with a one stop flight, even though you might save a few bucks. Another stress-busting move: Consider staying over in a hotel when visiting families during the holidays– rates at new hotels like a locally owned Best Western in or near suburban office parks hit annual lows during holidays (due to the lack of business travelers), and facilities are usually new and nice. Having your own space at a hotel is a big relief for both the traveler and the host during the stressy holidays.

Doesn't that look more appealing than a lumpy sofa bed? (Photo: Chris McGinnis)

Doesn’t that look more appealing than a lumpy sofa bed at the in-laws? (Photo: Chris McGinnis)

‘Tis the season for Holiday Travel and I’m pleased to announce that I’ve teamed up with the Chase Sapphire Preferred card to produce a series of travel tips and advice for those heading over the river and through the woods this year. 

Chris McGinnis 

Subscribe to The TICKET via E-mail!

Follow @cjmcginnis on Twitter!

CAN’T GET ENOUGH OF THE TICKET? Then follow us on Facebook! Join the thousands of TICKET readers who get a regular dose of fare deals, travel news, and advice via our Facebook page. Come on and join the fun…and stay informed.

Best/worst days for holiday trips

(Photo: Bert Kaufmann)

(Photo: Bert Kaufmann)

Holiday travel season usually mimics the peak summer travel season, which this year was very busy and very expensive, so I expect the same for the upcoming holiday season.

Screen Shot 2013-11-30 at 9.26.07 AMWhen’s the best time to buy airline tickets? Due to high demand, there simply are not any real airfare “deals” on the peak days around Christmas and New Year’s this year. Travelers who want the most convenient flights on their preferred airlines should book as soon as possible to get seats on those flights…otherwise they will likely be stuck paying the same high price for “dog flights” that depart super early or late, they’ll have to sit in those dreaded middle seats, or make several stops en route to their destinations. My favorite sites for shopping for air travel this year: Kayak.com and Routehappy.com.

Should I drive or fly this year? I always stick to the five-hour rule: If you can drive to your destination in five hours or less, it’s likely smarter to hit the road instead of the skies during the holidays. This is especially true for families traveling together. Good news this year is that gasoline prices are at their lowest in many years. One of my favorite new smartphone apps for driving trips is Waze, a GPS-based mapping tool that uses information provided by other drivers to help you avoid traffic, road hazards…and speed traps.

Screen Shot 2013-12-01 at 1.18.27 PM

What are the best days for traveling this year? The good news about this year’s holiday season is that it is longer than usual with Christmas and New Year’s falling on Wednesdays– the full season will be over two weeks long, which means more wiggle room for travelers. (Compared to a season when Christmas and New Year’s both fall on say, Sunday, which makes for a much more compact, crowded and expensive season.) Smart travelers will depart on Christmas Eve or Christmas Day and return on New Year’s Eve or New Year’s Day to avoid the biggest crowds and snag the lowest fares.

London in January? Why not? (Photo: Chris McGinnis)

London in January? Why not? (Photo: Chris McGinnis)

Are there any alternatives or hidden secrets to getting good deals this year? If you have the flexibility to travel during the slowest times of year, the so called “dead weeks” of early December and early January, you can save 50%-70% on airfare or hotels. For example, airfares to Europe can be remarkably inexpensive during winter months. The best sites to shop for these dead week deals: Hotwire.com, Priceline.com and TravelZoo.com. It’s also a good idea to check out airline or hotel social media streams on sites like Twitter or Facebook to look for short term, last minute sales.

Screen Shot 2013-11-29 at 4.25.17 PM

The Chase Sapphire Preferred card now comes with an embedded microchip for easier use overseas

Is now a good time to redeem points or miles for trips? It’s nearly impossible to use airline frequent flyer awards during the blacked out, heavily restricted peak holiday season. Instead of dealing with those frustrations, focus on your credit card points! For example, the when redeeming Chase Ultimate Rewards points earned with the Chase Sapphire Preferred card, you are not subject to blackouts or other restrictions. If a seat is available on any airline, you can get it!

What about airline baggage fees? If possible, avoid checking bags during the holidays– the risk of your bag getting lost and ruining your trip is just too high. Try to learn to live out of a carry on. If you have too much for a carry on, ship your bags ahead of time, but do so at the “ground” rate at UPS, FEDEX or the Postal Service. Shipping a 25 lb bag via next-day or two-day express is just too expensive.

What’s a good way to avoid holiday travel stress? Always try to book nonstop flights because you double your chances of a delay or cancellation with a one stop flight, even though you might save a few bucks. Another stress-busting move: Consider staying over in a hotel when visiting families during the holidays– rates at new hotels like a locally owned Best Western in or near suburban office parks hit annual lows during holidays (due to the lack of business travelers), and facilities are usually new and nice. Having your own space at a hotel is a big relief for both the traveler and the host during the stressy holidays.

Doesn't that look more appealing than a lumpy sofa bed? (Photo: Chris McGinnis)

Doesn’t that look more appealing than a lumpy sofa bed at the in-laws? (Photo: Chris McGinnis)

‘Tis the season for Holiday Travel and I’m pleased to announce that I’ve teamed up with the Chase Sapphire Preferred card to produce a series of travel tips and advice for those heading over the river and through the woods this year. 

Chris McGinnis 

 

And just in case you missed it, here’s what else you need to know about Bay Area Travel over the last month:

New terminal at SFO: hard hat tour (photos)

16 brand new, must see NYC hotels

Update: United p.s. fleet SFO-JFK

Asia on sale + PreCheck newbies + United wi-fi + Free airport parking + Nancy Pelosi

Virgin first class sale + Hilton HHonors downgrade + Chase Sapphire w chip + United dumps ExpertFlyer

More A380s + Cathay discounts biz class + SJC courts Asia + Double Elevate pts

>Southwest FINALLY joins PreCheck

>United to allow handhelds below 10K feet

>Travel advice fit for a Queen (Latifah!)

***

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Are YOU signed up for TravelSkills- TravelSkills? If not, why not? Subscribe to TravelSkills via e-mail!

Did I get it right about Atlanta?

Have you been inside the mode new Hyatt Atlanta Midtown hotel at 10th & Peachtree yet? (Chris McGinnis)

Have you been inside the mod new Hyatt Atlanta Midtown hotel at 10th & Peachtree yet? (Chris McGinnis)

As many TICKET readers may know, I wear a lot of hats in the travel biz… one of my roles is Business Travel Columnist for BBC… I write the monthly “BBC Business Trip” column which features what’s new, exciting, helpful or interesting about major business travel destinations around the world.

This month, I wrote about our home town, Atlanta and I’d like to hear what you all think… did I get it right? What did I leave out? What sort of advice would you give a business traveler headed to Atlanta for a few days? 

Here’s the introduction to my story… click on the links provided to read the whole thing. 

Business Trip Atlanta BBCLike its official symbol, the phoenix, Atlanta is rising from the ashes of the recent recession, maintaining its position as the commercial capital of the fast-growing southeastern US.

Over the last five years Atlanta has added a $1.4 billion international airport terminal, opened or renovated a slew of hotels, attracted additional national and regional business headquarters, and spurred development of once decaying downtown neighbourhoods with multimillion dollar mixed-use developments and parks.

Evidence of Atlanta’s comeback: overnight visitation was up 9% in 2012 compared to 2011, according to the city’s Convention and Visitors’ Bureau. In October 2013, Korean Air added daily 407-seat Airbus A380 nonstop flights between Atlanta and Seoul. The city ranked fourth in the US for meetings and conventions in 2012, after Orlando, Chicago and Las Vegas. Its surprisingly sophisticated and dynamic dining scene continues to enthuse visitors and locals alike – Atlantans dine out more often than New York or Chicago residents, and enjoy restaurant prices well below the national average, according to Zagat.

Most business travellers arriving in Atlanta will meet, eat and sleep somewhere along the north-south corridor, which starts in the city’s central core (downtown) and moves north to MidtownBuckhead and the sprawling Perimeter Centre/Dunwoody area, which has more office space than downtown. Stick close to this spine and you can get around easily by taxi or MARTA (the city’s rapid rail system).  But if business takes you into the tech-heavy northern suburbs such as Marietta, Alpharetta or Gwinnett County, a rental car is necessary to traverse the sprawl.

I wrote about the new mod new Hyatt in Midtown (a down to the studs revamp), the chic Le Meridien out by Perimeter Mall, the classy Mandarin Oriental near Lenox and the popular St Regis, Buckhead. For dining, I suggested The Optimist, King + Duke, KR Steakbar and the unusual new Gunshow. I suggested a walk or ride along the new Eastside Trail and Beltline, and talked a bit about southern manners.

Please take a read and let me know what I may have missed! What would YOU suggest to an international business traveler coming to ATL? (Leave your comments below) And use this as a resource to send out to colleagues coming into town.

Chris McGinnis 

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Valet parking at ATL + 1,000 Delta SkyMiles (sponsored)

Make your reservation, then look for the green blazer at the curb at ATL! (Photo: Chris McGinnis)

Make your reservation, then look for the green blazer at the curb at ATL! (Photo: Chris McGinnis)

How many times have you been slowed down by the hassle of finding parking at ATL…schlepping your bags across a cold, rainy, or dark parking lot…or riding in a bouncy shuttle bus through traffic to or from the terminal?

Wouldn’t it be nice to just drive your car to the front door of the airport, and hand your keys to a valet who is waiting there for you?  When you return from your trip, the valet is there waiting for you, keys in hand, car warm and dry, and you jump in and drive home?

This fall, GreenCoat Auto Concierge & Valet Service cranked up operations at ATL, and it has partnered with The TICKET to get word out to frequent travelers in and around Atlanta.

make_a_reservationPartnerships like this help fund The TICKET and keep it free for readers, so we encourage you to read on, learn more about this unique new service… and give GreenCoat a try!

GreenCoat is currently offering an introductory rate of just $20 per day to encourage first time users. In addition, they are offering 1,000 Delta SkyMiles to all TICKET readers! (Just enter coupon code #SkyMiles when making your online reservation.)

Here’s how to try it for yourself:

1> Make advance reservations. GreenCoat does not have a valet stand at the airport like you might see at a restaurant. You must make a reservation in advance via www.gogreencoat.com or by calling 678-865-8400. Upon making a reservation, you will receive a courtesy phone call from a GreenCoat concierge to confirm all details.

2> Meet your GreenCoat concierge at your selected terminal door at ATL at your selected time. You just saved 20 – 30 minutes on departure!

3> When returning to ATL, text or call GreenCoat when you land.

4> Meet your GreenCoat concierge at your selected exit door. You just saved another 20 – 30 minutes at arrival!

Ameripark CEO Chip Patterson

AmeriPark CEO Chip Patterson

GreenCoat is part of Atlanta-based AmeriParkthe largest valet parking company in the US.  The company was started in 1986 by longtime TICKET reader Chip Patterson—he or one of his valet parkers likely took care of your car at a Buckhead restaurant, mall or hotel back then.

Now, AmeriPark operates all over the US, and offers similar airport valet parking services in Birmingham, Charleston and Louisville.

Please, give GreenCoat, The TICKET’s new sponsor, a try and let us know what you think!

Make your online reservations here.  Leave your comments, questions or experiences about the new service below.

See www.gogreencoat.com

 

*****

In case you missed it:

ATL ranks last + more Delta devaluations + 747 refurb complete + loaded guns

Holiday travel advice fit for a Queen

New rules about using electronics onboard

ATL Valet Parking + IHOP + SkyMiles downgrade + 717 delay + Double miles + Hot Nuts

8 things to like about Delta’s new California Shuttle

****

Follow @cjmcginnis on Twitter!

CAN’T GET ENOUGH OF THE TICKET? Then follow us on Facebook! Join the thousands of TICKET readers who get a regular dose of fare deals, travel news, and advice via our Facebook page. Come on and join the fun…and stay informed.

Editorial Disclaimer: This editorial content is not provided or commissioned by the credit card issuer. Opinions expressed here are author's alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. This site may be compensated through the credit card issuer Affiliate Program. Responses in the comments section are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.”