Like new hotels? You’re in luck

Park Hyatt NYC

The 57th Street entrance to the brand new, $375 million, Park Hyatt New York (Photo: Chris McGinnis)

If you like new or renovated hotels as much as we do, you’ll be pleased to know that investors are set to spend a record $6 billion on upgrades and new properties this year. That’s a 7% increase over last year, which set the previous record.

There are a whopping 400,000 new hotel rooms in the US development pipeline as of this month– that’s 14% more than this time last year according to STR. So if you like “new” when it comes to hotels,  you are in luck.

Source: STR /Hotel News Now

Where most new hotels are under construction (Source: STR /Hotel News Now) 

Many hotels were in desperate need of updating, especially as our appetite for technology has accelerated well beyond the previous standard. The impact of the recession of 2009-2010, in which there was a scary 40% drop in hotel capital expenditures, was a deferral of important and necessary investments. The hotel industry has now come full circle from those dark days.

Where are hotels sinking the most dollars?

  • Smart TVs and improved wi-fi network access to take advantage of these multi-media, connected televisions. (Thank goodness.)
  • Fundamentally redesigning hotels to include larger lobbies and public social spaces, reflecting the changing needs of the millennial travelers as that cohort grows into peak spending age.
  • Improved and expanded meeting facilities, including connected technologies for more tech-heavy presentations and conference environments.
  • Upgraded gym and fitness equipment to match rising awareness of the fitness-focused traveler.
Get this: A pool lit by chandeliers at the brand new JW Marriott Dongdaemun in Seoul (Photo: Chris McGinnis)

Get this: A pool lit by chandeliers at the brand new JW Marriott Dongdaemun in Seoul (Photo: Chris McGinnis)

While these figures are limited to the US market, the trend holds worldwide (especially in Asia) as new projects come online with no-expense-spared designs. Plus, older hotels are digging deep for a property-wide refreshes to position their properties globally (like the Four Seasons Manele Bay in Hawaii).

With the markets steadily improving – and the stock market pushing near record highs – hotels are ideally positioned to benefit from the increased investments. Of course, this means hotels will keep up pressure on rates to recoup and enjoy return on the investment. Corporate negotiated hotel rates in the US for 2015 will increase 5.5-6.5% year over year, according to analysis by Bjorn Hanson, a clinical professor at New York University’s Tisch Center for Hospitality, Tourism and Sports Management.

A suite at the new Thompson Hotel in Miami Beach- opens Nov 21 (Photo: Thompson Hotels)

A suite at the new Thompson Hotel in Miami Beach- opens Nov 21 (Photo: Thompson Hotels)

At TravelSkills, we love new hotels. They smell better, work better, feel better, and are usually bigger, brighter and hipper than others.

But new can also have its downside: Construction noise, service issues, locations in sketchy or “upcoming” neighborhoods. Some are so new that they don’t yet have a robust set of reviews on TripAdvisor.

In an ongoing feature, TravelSkills will report on the newest, most recently renovated and most notable business class hotels in the world’s most important cities.

And since the global hotel scene is always in flux, keep us posted with hotel tips, advice and recommendations from your trips in the comments below.

Latest cities covered: 

>Boston

>Chicago

>Hong Kong

>Los Angeles

Coming soon: Seoul, Honolulu, London

What’s your favorite new or newly renovated hotel? Please leave your comments below.

>>Take a peek at what you may have missed on TravelSkills.com this week! <<

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Cadillacs on the tarmac + 2nd Ebola case in US + Dallas Love Field recap + Virgin hotels splash

This is Part 2 of this week’s Catching up on Travel News with TravelSkills! Here’s Part 1.  (Sorry if you get this email more than once today…we are still getting the hang of our email distribution system)

AIRLINES

American will soon be picking up its best passengers at LAX in Caddies.

American will soon be picking up its best passengers at LAX in Caddies like this one. (Source: GM)

American Airlines teams up with Cadillac. Following the lead of Delta’s partnership with Porsche and United’s with Mercedes-Benz, American Airlines is teaming up with Cadillac to provide rides across the tarmac to connecting flights — starting at Los Angeles International — for ConciergeKey members with tight transfer times. AA said it will expand the service next to Dallas/Ft. Worth and New York’s LaGuardia and JFK, using Cadillac CTS, SRX or Escalade models. Also, as part of the promo AAdvantage members can earn 7,500 miles for test-driving a new Cadillac.

Breaking news: A health care worker in Dallas has contracted Ebola according to health officials there. If confirmed by CDC, this would be the first case of Ebola transmitted in the US. Hmm. I’m wondering how many TravelSkills readers (including yours truly) might want to change their answer to our recent Ebola fear poll from “not fearful” to “somewhat fearful” after hearing this news. One thing you can count on: Increased Ebola screening at airports that could cause long lines.

How fearful are you of the possibility of contracting ebola?

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Love Field route recap. October 13 marks the end of the Wright Amendment at Dallas Love Field, and here’s a reminder of what’s happening there route-wise.

  • Virgin America, which moves operations from DFW to DAL, will have three daily flights starting Monday, October 13 from DAL to SFO, LAX and DCA, adding four daily DAL-LGA roundtrips October 28. (Still no word on when it will add flights to Chicago.)
  • Southwest on Monday starts five daily roundtrips between DAL and Chicago Midway; three each to LAX, Baltimore, Denver, Las Vegas and Washington National; and two to Orlando.
  • On November 2, Southwest adds one more daily frequency to Midway, Las Vegas, LAX and Orlando, and boosts DAL-DCA to six a day. Also on November 2, Southwest begins service from DAL to Atlanta (4x/day), LGA (3x), PHX (4x), Ft Lauderdale (2x), Nashville (2x), San Diego (2x), Orange County (1x) and Tampa (2x).

All-you-can-fly airline comes to OAK. California’s Surf Air, which charges a flat fee starting at $1,750 a month for unlimited flights in its Pilatus turboprops, is expanding to two more airports — Carlsbad’s McClellan-Palomar (CRQ) north of San Diego on November 18 and Oakland (OAK) on December 15, with flights to Hawthorne, Santa Barbara and other locations. “Both markets were added based on the high current and potential member demand–with more than 100 deposits already placed for membership in these regions and relatively limited service by other carriers to either market,” Surf Air said.

Love your United FA, then say so via the carrier's website (Photo: Chris McGinnis)

Love your United FA, then say so via the carrier’s website (Photo: Chris McGinnis)

Thank your flight attendants. Members of the flight crew seem to be regularly bashed by frequent fliers more times than they are appreciated. Here is a way you can quickly send your message praising a flight attendant who served you well on a recent flight via United’s web site. Although this topic is primarily for passengers of United Airlines, other airlines are discussed in this MilePoint string as well. Have you thanked a flight attendant lately?

HOTELS

The brand new Conrad Seoul hotel is on the south side of the Han River which bisects the city (Photo: Chris McGinnis)

The brand new Conrad Seoul hotel is on the south side of the Han River which bisects the city (Photo: Chris McGinnis)

TravelSkills editor Chris McGinnis just returned from a business trip to Seoul, South Korea with a big batch of great pics and news about this burgeoning, modern, high-tech (and quirky) Asian city. Stay tuned for a few fun trip reports and another in our series of new hotel updates. Have you been to Seoul recently? What did you think? Please leave comments below or email Chris. 

The first Virgin Hotel will be located in this Chicago building.

The first Virgin Hotel will be located in this Chicago building. (Virgin Hotels)

First Virgin Hotel opening soon. Sir Richard Branson’s Virgin Group has been working for years on a hotel subsidiary, and its first property — in downtown Chicago — is set to open January 15. The 250-room property (including 42 suites) is in the Old Dearborn Bank Building at 203 N. Wabash. Rooms start at $209 and bookings are open now through a new website at http://virginhotels.com.

In Case You Missed It…

>Looks like a major renovation is in store for New York’s iconic Waldorf-Astoria following its sale by Hilton to a Chinese insurance company for nearly $2 billion.

>Airline lounge memberships: Why they’re not for everyone.

>Try these tips for catching some Zs in your hotel room.

>Eight essential tips for business trips to San Francisco.

>>Take a peek at what you may have missed on TravelSkills.com this week! <<

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Delta raises bar for Medallions + More LAX flights + Ebola poll results + Delta back in Love

This is part one of this weekend’s Catching Up on Travel News (part 2 comes tomorrow)

AIRLINES

Delta keeps making moves to improve the ride for it's customers with deepest pockets.

Delta keeps making moves to improve the ride for it’s customers with deepest pockets. (Photo: Jim Glab)

Delta tightens SkyMiles rules — again. Will United? In the latest tweak to its ever-changing SkyMiles program, Delta is increasing by 20 percent the minimum spend required during 2015 to achieve 2016 Medallion status — e.g., Medallion Qualifying Dollar requirements go from $2,500 to $3,000 for Silver status and so on, up to $15,000 for Diamond from the current $12,500. Delta says it is upping the ante to increase exclusivity of higher status– much like it’s done with more restrictions on guests allowed in Sky Clubs to control crowding. And keep an eye on United, which in keeping with it’s WWDD (What Would Delta Do) policy of mimicking every Delta move, could impose similar higher spending requirements. Is it working to make the experience more exclusive? We frequently hear from both sides of this issue, so please leave your comments below.

Another Delta squeeze. In another change, Delta will downgrade its Basic Economy fares (E fares). Effective February 15, passengers on those low-cost fares (typically on fares where the carrier competes with the likes of Spirit or Frontier) will not be able to get free Medallion upgrades, paid upgrades or advance seat selection; no refunds, changes or same-day standbys are allowed; and Preferred and Economy Comfort seats are off-limits.

Delta gets more time at DAL. Instead of being forced out of Dallas Love Field on October 13 as reported earlier, Delta will now get a reprieve at least until January 6 to keep operating its five daily DAL-ATL flights. What changed? Southwest Airlines — which controls 16 of DAL’s 20 gates — agreed to let Delta use one of them for a few months, and United anted up ticket counter space as well. Delta has been subleasing two gates from American Airlines, but those will be transferred to Virgin America this week.

An American Airlines B737-800 will soon fly ATL-LAX (Photo: BriYYZ / Flickr)

An American Airlines B737-800 will soon fly ATL-LAX (Photo: BriYYZ / Flickr)

American adds another key ATL route. A week ago, American revealed plans to revive LaGuardia-Atlanta service on January 6. And now AA announced another stab at the heart of Delta’s network: It will begin three flights a day between Atlanta and its Los Angeles International hub on March 5, and is already taking reservations. LAX-ATL will be a mainline AA route, operated with 737-800s. So for those of you who say you are ready to dump Delta for a carrier that (so far) has not made the move toward revenue-based frequent flyer rewards, you now have more options.

Ebola fears in check. Based on our recent Ebola Fear Poll and post, it sounds like frequent travelers are not too alarmed about the possibility of contracting Ebola. With nearly 500 votes from TravelSkills readers in so far, 68% say that they are not fearful about Ebola, 22% say they are somewhat fearful and just 10% say that they are very fearful. Have you participated in the poll? In case you missed it, here’s one of the most viral travel videos this week showing hazmat crews entering a plane where a passenger joked about having ebola. VIDEO

How fearful are you of the possibility of contracting ebola?

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(click on the vote button or the clear looking button to cast your vote)

wipesSpeaking of germs, we got a kick out of this email from TravelSkills reader MM about a recent flight where she was seated next to one of the 10% who are very fearful of Ebola: Dear Chris: I had to share an inflight experience I had tonight traveling from DFW to the ATL.  So I am seated on a three seat row, when a passenger seated beside me (I was stuck in the middle seat) gets to her aisle seat to settle in. I said a quick hello and continued looking at my phone.  She then began to pluck what I appeared to be antibacterial wipes from a container…they were ALCOHOL wipes—big ones!!  She proceeded to stand up and wipe down her entire seat…every inch…seat belt included..straps too.  Then she wiped down her tray table, light and ac controls, arm rests…the whole kit-kat and caboodle!  By this time, I am having flashbacks to having my ears pierced in seventh grade at Rich’s department store where they doused you in alcohol.  Then she neatly sat down.  There were so many fumes that I felt like I needed the pull down the oxygen mask before take off!  This is what happens when the fear of germs affects the quality of flight I thought to myself. Then I smiled and thought…I couldn’t wait to email TravelSkills about this!  I am anti-germy myself but keep my hand sanitizer neatly tucked away.  This woman was ready to do battle with bacteria!  Oh, the stories that will emerge from all this…”

HOTELS

Marriott's new wireless charger

Marriott’s new Kube wireless charger

Marriott tries a new tech amenity. if you see an odd black box in a Marriott lobby, don’t hesitate to put your phone on it — that’s what it’s for. Marriott installed Kube Systems wireless charging stations in the lobbies of 29 hotels, acting on a suggestion from customers at its idea website, www.TravelBrilliantly.com. Besides the wireless charging surface, the boxes have built-in connectors to power up to six devices.

In Case You Missed It…

>Looks like a major renovation is in store for New York’s iconic Waldorf-Astoria following its sale by Hilton to a Chinese insurance company for nearly $2 billion.

>Airline lounge memberships: Why they’re not for everyone.

>Try these tips for catching some Zs in your hotel room.

>Eight essential tips for business trips to San Francisco.

>>Take a peek at what you may have missed on TravelSkills.com this week! <<

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

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Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 80,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

 

5 ways to sleep better at hotels

Getting to sleep and staying that way can be the supreme challenge when on the road. (Photo: 900hp/Flickr)

Travel can be the enemy of sleep. I’ve spent too many nights in hotel rooms—as you probably have, too—unable to fall asleep (after all, it’s only whatever-o’clock at home) or tossing and turning (who could be stomping down the hall at 3 a.m.?). It’s all-the-more frustrating because you know getting a good night’s sleep will be essential to performing well at your business meeting in the morning.

Sure, you can use medication or melatonin to help regulate your sleep when traveling. But there are also some simple, non-medical ways to ensure a peaceful sleep while at hotels.

>Bring your own alarm. Use an alarm on your phone or go old-school and bring along a travel alarm. Do not rely on a wake-up call from the hotel or trust your ability to properly set an unfamiliar alarm clock. Important: if you aren’t using the hotel alarm clock, be sure the alarm is set to “off”, so it does not go off in the middle of the night. If you can’t figure out how to do that, just unplug it.

>Keep neighbors at bay. Always ask for a non-adjoining, non-connecting room when you check in. (Not sure about the difference? Read this.) Sounds from noisy neighbors can seep under the door and disturb you. If you get stuck in such a room, take a preemptive strike against interruption by rolling up a towel and placing it along the crack at the base of the door.

>Do not disturb. Always hang the “Do Not Disturb” notice on your door. Hotel staff will respect that, and rowdy guests in the hallway might quiet down if they know someone is trying to sleep. Call the hotel operator and ask for all calls to be blocked. If you are not using your mobile phone as your alarm clock, turn it off; if you’re using its alarm, set notifications to silent. Slide the door bolt across so you won’t worry that someone may inadvertently enter your room.

Screen Shot 2014-10-03 at 12.00.50 PM

A good Bucky eye mask and earplugs can help ensure slumber (Photo: Bucky.com)

>Travel equipped. Keep a set of comfortable eyeshades and earplugs permanently packed. Airline amenity kits usually come equipped with these, so they’re a great source for maintaining stock. There are two types of earplugs: the more common type is made with expandable foam. A less common, but much more effective type is made of soft wax or silicone that completely seals off the ear canal. Beware—moldable earplugs work so well that you could sleep through an alarm or wake up call. Both types can be found at your local drugstore. If you’re caught without earplugs, just ask—most hotels can provide them. And if your room’s curtains won’t close tight and you forgot eyeshades, use a slacks hanger in the closet to clamp the curtains together.

Are you in the market for a new credit card?  Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

>White noise. Try using the hotel room heater or air conditioning fan to provide enough “white noise” to drown out disturbances. When doing so, be sure the switch is set to “on” instead of “auto” which can make the fan go on and off throughout the night. There are also several helpful white noise apps to use with your smartphone.

>Location, location, location. At the hotel, choose a room on a higher floor, away from elevators, ice machines, hotel bars, stairways or entryways. Or simply ask for a very quiet roomfront desk staff usually know which areas of the hotel are the most peaceful. Also, north or west facing rooms are less affected by early morning light.

Do you sleep better in the hotel or at home? What’s your best tip for getting some shut eye on the road? Share your tips in the comments.

>>Take a peek at what you may have missed on TravelSkills.com this week! <<

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

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Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 80,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

Don’t make these 8 mistakes in San Francisco

Now that's an unusual approach to SFO, right? (Photo: Chris McGinnis)

Now that’s an unusual approach to SFO, right? (Photo: Chris McGinnis)

Nearly every frequent traveler visits San Francisco around one time each year. And it’s most likely that visit will take place between September and December, the city’s peak convention season.

That’s especially true if you are in the tech or related fields. For example, San Francisco-based cloud computing giant Salesforce.com puts on its annual Dreamforce conference next week at the city’s sprawling Moscone Convention Center, attracting 60,000+ people, and bringing in the likes of Hillary Clinton and Bruno Mars. Oracle OpenWorld and it’s 60,000 techies just left town last week.

When a big “citywide” like that comes to town, nearly every hotel in the Bay Area is sold out, or its rates are hyper-inflated. During these peak weeks,  you’ll pay a minimum of about $500 for an decent room and feel lucky that you even found one. When citywides come into town, Airbnb hosts lick their chops and fluff their pillows. Restaurant reservations become scant. And Uber drivers kiss their families goodbye and work double shifts for several days in a row.

So now’s probably a great time to offer some advice to the arriving throngs—and this advice is good whether you are coming San Francisco next week or next year. (If you are in SF, please forward this to your future guests!)

1>Don’t schedule business meetings on Friday afternoons after 2 p.m. On Fridays, when New York closes for the weekend at 5 pm eastern, so does much of San Francisco (at 2 pm Pacific) especially when it’s warm and sunny outside. Cocktail and beer carts start making the rounds in offices at about 3 p.m. While there are exceptions to this rule, your Bay Area colleagues are likely to groan if you send out a calendar invite for a 4 p.m. meeting on Friday. Make it at 11 a.m. instead.

San Francisco's a town that gets started early...even when it's foggy out (Photo: Frank Schulenburg / Flickr)

San Francisco’s a town that gets started early…even when it’s foggy out (Photo: Frank Schulenburg / Flickr)

2>Don’t be surprised about an early start. In a similar vein, know that the workday starts relatively early here, so an 8:30 a.m. meeting is not considered out of order. If that feels too early for you, just bring along some caffeine from Blue Bottle, Ritual or Philz and you’ll be fine. Lunch hour begins promptly at noon, but you find that locals may ask you to show up at 11:45 a.m. “to beat the crowds.” Expect the same early schedule for dinner meetings, which can and do start as early at 6 p.m. Most restaurants are empty by 9:30 on weekdays and by 10:30 p.m. on weekends.

3>Don’t rely on taxicabs. This is Uber’s hometown, so download the app and use it if you haven’t already done so and enjoy all the different “flavors” of Uber available in the Bay Area, which include the standard town car UberBLACK, private car “citizen driver” UberX (cheaper than taxis), UberSUV, UberXL, and the new UberPOOL where you share a ride with someone else headed in the same direction. Cabs are fine when available, but the industry has been decimated by the likes of Uber and Lyft and their business is down by 65%. Don’t rent a car at the airport unless it’s absolutely essential. SFO rental rates are notoriously high, the car rental center at is distant and unloved, and downtown hotel parking rates are in the $60 per night range. If you’ve not signed up for Uber yet, do so here and get $30 off your first ride.  In addition to your discount, TravelSkills gets a $30 Uber discount when you sign up, so help us out :) 

4>Don’t put off making dinner reservations. This town is HOT and wealthy right now, full of cool kids and visitors with sophisticated palates who love to dine out. If you are here to try the city’s best restaurants, make reservations at least two or three weeks in advance…or more for top spots like Boulevard, Frances, State Bird Provisions, Gary Danko, and others.  One common mistake among visitors is thinking that the city’s best Chinese food is in Chinatown. Not necessarily. Grab an Uber or jump on Muni and head out to the western neighborhoods like the Sunset or Inner Richmond which stake claim to the real thing.

MUNI, pictured here, and BART are not the same thing. (Photo Torbakhopper / Flickr)

MUNI, pictured here, and BART are not the same thing. (Photo Torbakhopper / Flickr)

5>Don’t confuse subways. You should know that San Francisco has TWO main subway systems—BART is the rapid rail regional system with several stations along Market Street connecting out to the suburbs and airport. MUNI is the slower central city subway & streetcar system used frequently (and frequently derided) by inner city residents. Of course, there are San Francisco’s fabled cable cars, but those are mostly a tourist attraction and rarely a primary means of transport for locals.

6>Don’t think BART to airport is going to save much time. BART is a great option for those who travel light, but you should know that takes 30-40 minutes to get to the Embarcadero from SFO (for $8.65 each way). If there’s no traffic, a taxi or Uber can get you to or from the airport in about 20 minutes. UberBLACK flat rates are $65. UberX can be about half that. And cabs run about $50 including tip.

7>Consider hills when walking. First timers with hotels on Nob Hill may look at a map and think, “Oh, I’ll just walk to my hotel from Market Street. It’s close.” Well, yes, it’s close as the bird flies, but try lugging your rollaboard up the side of the hill to the Ritz-Carlton, Fairmont, Scarlet Huntington or Mark Hopkins and you’ll learn quickly that this may not be the smartest option. Especially if you are wearing heels!

8>Don’t forget your layers. While the rest of the country is experiencing an autumnal cool-off right now, SF is experiencing its typical October heat wave, so that new black sweater or suit won’t work when it’s 85 in the city during the day. But of course, it could be perfect in a matter of hours when the fog, a storm or cold front blow in off the Pacific. (By the way, wear black here. It always works.)

Finally, never call San Francisco “Frisco” or “San Fran.” Laid back locals won’t say anything, but inside, you can bet they are groaning. To be safe, just call it “The City” or San Francisco.

I’m sure our many Bay Area readers can add to this list, so please fire away in the comments section below and help your fellow frequent traveler headed west!

–Chris McGinnis

.

>Take a peek at what you may have missed on TravelSkills.com this week! <<

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

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Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 80,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

Marriott jams wi-fi + Hilton-AA bond + New InterConti LA + Lufthansa moves at LHR

This is part 1 of our weekend catch-up! Part 2 arrives tomorrow…

Marriott's big, bright, glass-top Gaylord Opryland hotel blocked guest wi-fi (Photo: Marriott)

Marriott’s big, bright, glass-top Gaylord Opryland hotel blocked guest wi-fi (Photo: Marriott)

Marriott caught blocking guests’ wi-fi. The Federal Communications Commission has slapped Marriott with a $600,000 fine for allegedly blocking Wi-Fi access for guests with personal wi-fi hotspots who were attending meetings at the chain’s Opryland Hotel in Nashville last year. The blocked access reportedly affected meeting rooms and ballrooms, but not guest rooms. Why would the hotel do that? Because conference organizers would then have to pay $250 to $1,000 per access point to use the hotel’s wi-fi system. Marriott says it was just trying to protect guests from “rogue wireless hotspots.” We’d love to hear your thoughts about this… please leave them below….

Hilton, AA offer targeted promotion to loyalists. Hilton’s HHonors program is tightening its bond with American’s AAdvantage plan by offering AA Platinum status until January 31, 2015, to selected members who register by October 15. The targeted promotion will let participants extend that Platinum status for another year, and pick up 20,000 HHonors points, if they accumulate 9,000 elite-qualifying AAdvantage miles by January 31.

Here's a mock up of Korean Air's new Wilshire Grand Center in downtown LA

Here’s a mock up of the tippy top of Korean Air’s new Wilshire Grand Center in downtown LA

New InterContinental coming to L.A. The $1.1 billion, 73-floor Wilshire Grand Center in downtown Los Angeles will include a 900-room InterContinental Hotel from the 31st to 73rd floors. Owned by Korean Air and its parent company, the building will be the tallest in the western U.S. when it opens in 2017.

Lufthansa moves at Heathrow. Star Alliance member Lufthansa has joined up with its partner carriers at London Heathrow, moving its operations there last week into the new Terminal 2. Star members United, Air Canada, ANA and Air China moved to T2 when it opened in June and all Star Alliance partners at LHR will be in T2 by the end of October. Lufthansa said its facilities at LHR T2 include “its largest lounge outside Germany” — a Senator and Business Lounge that can accommodate up to 350 travelers in 1,600 square meters. The new London lounge will also welcome Star Alliance Gold Customers as well as those traveling in First or Business Class on any Star Alliance member carrier from Heathrow

Related: TravelSkills sneak peek at United’s new first & business class lounges at Heathrow T2

The dining room at British Airway's swish new lounge at Dulles (Photo: British Airways)

The dining room at British Airway’s swish new lounge at Dulles (Photo: British Airways)

BA enhances IAD service. British Airways has unveiled a new and improved business and first class lounge at Washington Dulles. The 10,000 square foot facility can accommodate up to 200 premium travelers, offering free alcoholic beverages, work areas, showers, a VIP area and dining. The opening of the new lounge was timed to coincide with BA’s introduction of the Airbus A380 on its London Heathrow-Washington Dulles route last week.

Please participate in this week’s poll on how fearful you are about ebola:

How fearful are you of the possibility of contracting ebola?

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(click on the vote button or the clear looking button to cast your vote)

In Case You Missed It…

>Are you ready for BYOD (bring your own device) in-flight entertainment?

>Tracking the ebola risk for air travelers. (please take our fear poll!)

>Chris explains what’s new at Hawaiian Airlines.

>Direct flight? Non-stop? What’s the difference

>Take a peek at what you may have missed on TravelSkills.com this week! <<

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Big day in big D + New carrier for ATL? + New LAX lounge + NYC grand dame facelift

Will Turkish Airlines land in Atlanta any time soon? (Photo: Turkish Airlines)

Will Turkish Airlines land in Atlanta any time soon? (Photo: Turkish Airlines)

AIRLINES

Big day approaches in Big D. In two weeks — on October 13 — the Wright Amendment expires, opening up Dallas’ close-in Love Field to a new era of long-haul domestic routes, and the major players are getting ready. Virgin America teamed up with ride-finding service Uber and with HotelTonight to offer discounts and digital promotions at a special website, www.ShareTheLoveDallas.com. Southwest has scheduled a series of concerts and a golf tournament, and will give away prizes in-flight to passengers during the first week of service. Southwest set up a website detailing its new DAL routes at www.nonstoplove.com.

Turkish Airlines eyes ATL service. In an interview with Bloomberg News, Turkish Airlines CEO Temel Kotil said the fast-growing carrier plans to start flying from Istanbul to Atlanta, although he gave no date for the service. The airline already announced it will begin San Francisco flights next April. Kotil said the carrier also plans to add more frequencies to Chicago, Washington Dulles and LAX. Turkish is part of the Star Alliance, and its other U.S. routes include New York, Boston and Houston. Turkish giving the fast growing Gulf carriers like Emirates or Etihad a run for their money competing for passengers headed to the Middle East, India and Africa. A new carrier in ATL might help the airport retain its title as “world’s busiest,” which this NPR story says might be in jeopardy.

Air France strike ends. According to AP, the painful Air France strike has ended.  Meanwhile, Lufthansa braces for it’s own pilots to strike by canceling a raft of transatlantic flights.

Big smiles at Delta. If  you notice that your Delta flight attendants or gate agents have a bit more spring in their step in coming months, it could be because Delta is giving all employees a nice 5% profit-sharing payout for 2014 and has promised a 3-4% payout next year. Forbes reports: Delta will report record profitability in 2014, while its stock is a top twenty S&P 500 performer and its operational reliability and customer satisfaction are at the top of the industry.” In similar news, United Airlines announced Monday that it will offer its thousands of flight attendants an early and voluntary buyout option, a lump-sum payout worth up to $100,000. Time reports that United would not disclose the criteria needed to earn the maximum buyout but is hoping at least 2,100 employees take advantage of the offer. 

Frontier Airlines is expanding from its Denver stomping grounds with new nonstops in SFO & PHX.  (

Frontier Airlines is expanding from its Denver stomping grounds with new nonstops in SFO & PHX. (Phot0: Jim Glab)

Frontier grows at SFO, PHX. Frontier Airlines — whose strategy as a new ultra-low-cost carrier (along the lines of Spirit Air) is to nibble at the edges of major business markets — plans to start flying from San Francisco International to Houston Bush Intercontinental and Phoenix November 20. Technically, the service will break up United’s SFO-IAH monopoly and could impact its high fares, but it’s hardly a big threat since Frontier plans one flight a day vs. United’s 10 — and since Frontier levies some heavy fees, like a carry-on bag charge for low-fare passengers. SFO-Phoenix is dominated by Southwest and American/US Airways, with dozens of daily flights vs. Frontier’s planned single departure. Also on November 20, Frontier will add once-a-day flights between PHX-Houston and PHX-Salt Lake City.

People Express suspends service. After a big kick off last summer, Virginia-based People Express is already hitting hard times. According to the Atlanta Business Chronicle, the carrier suspended service suddenly last week. But it said that it might crank up again by Oct 16 according to a press release. Hmm.

Cost of a disrupted trip: $1,475. The most common “travel mishap,” according to a new survey of 500 business travelers, is a flight disrupted by a delay, cancellation or missed connection (like those entangled in the Chicago air traffic shutdown on Friday) — and the average cost to the traveler caught up in the problem is $1,475 in missed work and out-of-pocket expenses, according to the Global Business Travel Association. If the mishap occurs overseas, the average cost jumps to $2,148. When a mishap causes the traveler to miss work, the average time lost is 2.3 days. What was your worst ‘travel mishap’ and how did it impact your schedule?

Plan now: How to get a free trip home for the holidays

AA plans DFW-Beijing flights. American Airlines wants to add Beijing as the newest transpacific spoke from its Dallas/Ft. Worth hub. The carrier last week filed for government approval to begin daily 777-200ER flights from DFW to Beijing’s Capital International Airport sometime next summer. AA already flies from DFW to Hong Kong, Seoul, Shanghai and Tokyo, and it serves Beijing from Chicago O’Hare.

JetBlueFlyFilogoWi-Fi progress at JetBlue, Virgin Atlantic. JetBlue has only installed its super-speed Fly-Fi Internet service on 70 planes thus far — and is adding a dozen aircraft a month — but it said more than a million devices have already connected to the free Ka-band satellite service. “On JetBlue we see 40 percent of customers logged on, while other airlines get single-digits only,” a JetBlue official said. Fly-Fi claims data speeds of 12 to 20 Mbps …. Wi-Fi provider Gogo said Virgin Atlantic has signed on to become the first European carrier to install its satellite-based 2Ku Wi-Fi service fleetwide, offering “unprecedented bandwidth.”

Lower fares at ATL thanks to Spirit. Ultra low-fare carrier Spirit Air’s entry into the Atlanta-Detroit market has resulted in lower fares on not just Spirit, but on Delta and Southwest, which had significantly jacked up fares over the last two years, according to the Detroit Free Press. In related news, when United announced a big downsizing of its Cleveland operation several months back, Frontier started beefing up its presence there, and now Spirit Airlines is doing the same. Spirit will begin new CLE service in mid-January to Orlando, Tampa and Ft. Myers; on February 5 to Ft. Lauderdale, DFW and Las Vegas; and April 16 to Los Angeles and Myrtle Beach.

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AIRPORTS

Southwest's expansion at Denver

Southwest’s expansion at Denver International’s Terminal C (Photo DIA)

Virgin Atlantic Clubhouse at LAX. In airport news this week, Virgin Atlantic will build its own Clubhouse for Upper Class passengers at Los Angeles International. No details yet, but it will occupy 4,000 square feet and open next spring. Currently, the airline’s premium flyers use Virgin America’s and Air New Zealand’s LAX lounges …Los Angeles International has installed 40 of those new automated passport control kiosks for arriving passengers in the Tom Bradley International Terminal, and Delta opened up 10 of the devices in Terminal 5 .

Uber, Lyft, Sidecar back in hot water. Ride sharing companies are facing a new round of legal threats from city officials in San Francisco and Los Angeles. Seems like a never ending story… and thankfully, Uber and others seem to just ignore the threats and continue hauling business travelers around town and to the airport. In a related note, Uber has reportedly reinstated it’s flat $65 fare between San Francisco and SFO. TravelSkills riders in Pacific Heights had complained loudly about airport trips costing $95 or more… apparently Uber heard the squawks and fares are back down. Have you noticed? 

Southwest grows at DEN.Denver International cut the ribbon on a five-gate expansion of Terminal C, allowing Southwest Airlines to expand…pushing Frontier into other cities and keeping United on its toes.

Free wi-fi at Houston airports. Houston started rolling out free Wi-Fi at its airports; it’s now available in all terminal areas at Hobby, and in Terminals A and D at Bush Intercontinental; it should be in all IAH spaces by year’s end …

Speeding up at Ft Lauderdale Flight delays at Ft. Lauderdale-Hollywood International should ease up considerably following the opening last week of a new 8,000-foot runway there.

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HOTELS

The grand old InterConti is going dark for an extensive (and much needed) 18-month facelift.

Manhattan’s  grand old Barclay InterContinental is going dark for an extensive (and much needed) 18-month facelift. (Photo: IHG)

NYC property closes; new Ritz-Carlton in Florida. The InterContinental New York Barclay Hotel in Midtown Manhattan has closed its doors for a much needed,  18-month, $175 million renovation. (The Barclay is located alongside another NYC grand dame that needs the same type of loving restoration…which hotel are wer referring to?? Leave your guesses and comments below!) In other hotel news: Florida’s One Bal Harbour Resort north of Miami Beach will become The Ritz-Carlton Bal Harbour, Miami effective October 2 … A former Sheraton a mile from Washington’s Reagan National Airport in Arlington, Va., is now the Westin Crystal City.

In Case You Missed It…

>Here’s how to save money on overseas mobile roaming.

>The latest on the great in-flight voice calling debate. (Check out your comments! They’re great. Thanks!)

>Try these tips for making free or low-cost calls from overseas.

–Jim Glab & Chris McGinnis


>>Take a peek at what you may have missed on TravelSkills.com this week! <<

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Taxi usage down 65% + Newark, LAX upgrades + Plush transfers at DEN + TSA wait times decline

United's upgraded terminal at Newark could soon look a lot like this one-- which is Delta's a La Guardia. (Photo: OTG)

United’s upgraded terminal at Newark could soon look a lot like this one–> Delta’s Terminals C&D  at La Guardia. (Photo: OTG)

Terminal renovations at Newark. United Airlines is teaming up with OTG Management for a $120 million overhaul of Newark Liberty’s Terminal C over the next 18 months. UA’s hub terminal will get 55 new dining venues, and passengers will have free access to thousands of iPads “to track their flight, order from chef-created menus, and purchase travel amenities for delivery directly to their seat in the terminal while browsing the Internet,” United said. (This set up should sound very similar to Delta flyers who use New York La Guardia airport frequently– it’s the exact same concept.)

LAX upgrade. Meanwhile, LAX officials last week marked the groundbreaking for a $508 million makeover of Southwest’s Terminal 1 at that airport. It will get a new 12-lane security checkpoint, automated checked bag system, new and expanded dining and retail concessions; and relocation of the terminal entrances to the west end of the building.

Air France Update: Over the weekend, Air France pilots extended their crippling strike until Sept 26. The French carrier is flying about 40% of its flights.

SF Taxi biz down a whopping 65% (Photo: Athan / Flickr)

SF Taxi biz down a whopping 65% (Photo: Athan / Flickr)

Taxi usage in SF down 65%! Ride-finding apps like Uber and Lyft have become so popular in tech-savvy San Francisco (where Uber launched in 2009)  that the city’s traditional taxi business is in a downward spiral. A new report presented to city transportation officials said that the number of taxi trips in San Francisco has plummeted by 65 percent over the past 15 months. Have you switch away from cabs in favor of Uber, Lyft or other services in SF or elsewhere? Please leave your comments below. For me, I’m currently stuck in Las Vegas, a surprisingly non-Uber city, and feel lost without it! (Want $30 off your first Uber ride? Click here!)

Mercedes tarmac transfers at DEN. United’s best customers (Global First flyers and Global Services members) now have the opportunity for Mercedes-Benz SUV tarmac transfers to their connecting flights at Denver International. The service is already available at Chicago, Houston, Newark, San Francisco, LA and Dulles. (Something else that should be familiar to Delta’s ultra-elites who get tarmac transfers in Porsches.)

Runway closure at ATL. The northernmost runway at Atlanta Hartsfield-Jackson closed down last week for paving work that will continue through October 15. Four runways remain open, and because September and October are slow traffic months, “the runway closure is not expected to significantly affect flight traffic,” a spokesman said. However, TravelSkills reader RD begs to differ: On Sunday morning he wrote: “Just landed this morning at ATL and this is already creating a mess for arrivals. It added about 10 minutes to our taxi time.”

Inside the first class section of a United E175 (Embraer)

Inside the first class section of a United E175 (Embraer)

United adds more 76-seat jets. United Airlines is broadening its commitment to the Embraer 175 by ordering another 50 of the two-class, 76-seat aircraft for United Express, to be operated by a subsidiary of Republic Airways Holdings. The carrier is already taking delivery of its first batch of 70 E175s; the next 50 will come online from 2015 through 2017. The aircraft offer first class, Economy Plus and regular economy seats. Next year, United Express will start to remove 31 Q400 turboprops from its fleet. Last week, United Express started deploying the E175 at San Francisco, on the SFO-St Louis route; on October 26, it will put the planes on SFO-Austin, Dallas and Minneapolis flights.

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WestJet, Air Canada add bag fees. Canadian carrier WestJet, which flies to a number of U.S. cities and has code-sharing pacts with Delta and American, is ending its “first checked bag free” policy for passengers who buy its bottom-tier Econo fares. The new $25 fee for the first checked bag is effective for travel starting October 29. The carrier also launched a new WestJet Rewards tier program with three levels — teal, silver and gold — starting October 29; it’s based on spending rather than miles flown. In response, Air Canada — which already has a first-bag fee on transborder flights — said it would impose a similar $25 bag fee starting November 2 on domestic passengers traveling on its economy class Tango fares.

Routes: DL grows in Texas; Frontier comes to ORD. Delta Connection/Compass Airlines will begin four daily LAX-DFW flights on November 3; add a third daily LAX-Austin roundtrip November 2; and start twice-daily LAX-San Antonio flights April 7, 2015 … Frontier Airlines started flying out of Chicago O’Hare last week, with six flights a week to Washington Dulles.

So, what do you think of Spirit Airlines flamboyant new livery? Comments below, please! (Photo: Spirit)

So, what do you think of Spirit Airlines flamboyant new livery? Comments below, please! (Photo: Spirit)

AIRPORTS

TSA: Line times are down. The TSA says it is meeting its goal of getting all travelers through security after a wait of less than 20 minutes. From June through August of this year, the agency said, 99.6 percent of all travelers waited in security lines less than 20 minutes — and 99.98 percent of those in the expedited PreCheck lanes “moved through the checkpoint in less than 10 minutes.” And that’s with a total of 173 million persons screened during those summer months. Do TSA’s numbers about waiting times sound right to you, based on your experience?

SFO encourages networking, brainstorming. The newest public facility at San Francisco International is oddly called “#Converge@flySFO” — an 850-square-foot space in the International Terminal, boarding area G, on Level 3 near Gate G93. Equipped with tables, chairs, power outlets, Wi-Fi and a wall-sized white board with markers, “the space is designed to allow travelers to meet and exchange thoughts on technology, shared economies, and ideas that could make the world a better place,” a spokesman said. Persons who want to use it should post their topic, date and time via social media channels using the hashtag #Converge, and tagging @flySFO so the airport can repost it.

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

HOTELS

Marriott wants maids tipped. In thousands of Marriott hotel rooms across the group’s various brands, guests will soon start seeing envelopes encouraging them to tip their maid. Housekeeping workers reportedly receive tips less often than other hotel staff, and the company wants to make sure they’re not forgotten. It suggests $1 to $5 a night, depending on the room rate. We’d love to hear you sound off about hotel tipping and Marriott’s moves. Please leave your comments below.

In Case You Missed It…

>Nostalgia buffs can have dinner in a Pan Am 747.

>New airport concept: Park for free, rent your car while you’re away.

>Here’s a credit card for travelers with big bonuses and easy redemptions.

>Here’s how to find widebodies on domestic routes

–Jim Glab & Chris McGinnis

CLICK>>Take a scroll thru what you may have missed on TravelSkills.com this week! <CLICK

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Which Las Vegas hotel are you?

photo 1

View out my window at the Mandalay Bay with the sassy new Delano on the right (Photo: Chris McGinnis)

The newest, hippest hotels in Las Vegas this month are: The SLS, The Delano (grand opening this weekend) and the Nobu Hotel at Caesar’s Palace.

But if I had to pick a hotel that is me? Probably the Vdara– it’s off the strip hidden behind the showy Aria & Mandarin Oriental hotels in City Center, nearly new, all rooms are like mini-apartments….plus, there’s no casino (I’m not a gambler) and no smoking at all.

Like many of you,  I don’t get to pick my hotel (they are more likely chosen by clients)– for example, I’m at the Mandalay Bay for the conference I’m attending this weekend. (It’s fine, but my room is looking a little worn around the edges– like it’s been steam cleaned too many times.)

Popular: Have dinner in a 70′s-era Pan Am 747

But if you’e not been to Vegas in a while, here’s an infographic that might help you find the hotel that best suits your personality.

What’s you favorite Las Vegas hotel? Why? Please leave your comments below. 

Which Vegas Hotel Are You?

 Source: www.intensegambling.com

Chris McGinnis

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Check out these popular recent TravelSkills posts:

Have dinner in a 70′s-era Pan Am 747

How to park for free at the airport

How to get a free trip home for the holidays

How to find roomy domestic widebody flights

The 10 best places to live in America? 

Free inflight texting + Another 747 flies away + Lufthansa’s new premium economy + PreCheck not so special

How to choose the best carry-on bag

A bright spot at LAX’s drab Terminal 3

Another British Airways A380 for the US

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Free inflight texting + Another 747 flies away + Lufthansa’s new premium economy + PreCheck not so special

AIRLINES

T-Mobile CMO Mike Sievert addresses the media at the Un-carrier 7.0 event  in San Francisco. (Photo: Jed Jacobsohn)

T-Mobile CMO Mike Sievert reveals new Gogo partnership in San Francisco. (Photo: Jed Jacobsohn)

Free inflight texting & voicemail. Starting September 17, T-Mobile customers can get free in-flight texting and voicemail service on all 2,000 U.S. aircraft equipped with Gogo Inflight Internet Wi-Fi. “To access the free messaging and voicemail services, T-Mobile customers will need to have their Wi-Fi Calling-enabled phone in airplane mode and connected to Gogo Wi-Fi.  From there, they simply launch their browser, verify they’re a T-Mobile customer, and follow the instructions,” Gogo told TravelSkills. (Interesting side: Gogo’s stock jumped 10% after this new deal became public last week.) If you don’t already use T-Mobile, does this make you want to switch? Leave your comments below. 

Click to see TVOne news report on Air New Zealand's final 747 flight from SFO

Click to see TVOne news report on Air New Zealand’s final 747 flight from SFO

End of an era at Air New Zealand. The latest airline to mothball its last 747 is Air New Zealand, which has flown the Boeing jumbos for 33 years. Its final 747-400 left San Francisco for Auckland last week, then was taken out of service. The carrier now uses 777s and 787s on transpacific routes. Meanwhile, Air New Zealand will add a third daily roundtrip to its LAX-Auckland route three days a week from April through October 2015.

Southwest boosts on-time record. Has Southwest Airlines figured out how to overcome its recent problems with late flights? The airline’s August performance showed a big improvement in on-time operations, up 10 percentage points from July when it (and JetBlue) were stuck at the very bottom of the the DOT’s on-time performance rankings.

Recent: How to choose the best new carry-on bag

Lufthansa's new premium economy seat on display at the Global Business Travel Association convention in August (Chris McGinnis)

Lufthansa’s new premium economy seat on display at the Global Business Travel Association convention in August (Chris McGinnis)

Lufthansa details premium economy service. Star Alliance member Lufthansa will debut its long-promised premium economy section in a few months, and it has posted a new website with details of what the service will provide to passengers and its planned schedule of deployment on international routes. It will be introduced starting in December on 747-8s from FRA to ORD, LAX and IAD; by late April on A380s to IAH, JFK, MIA and SFO; and in May 2015 on A340-600s to LAX, EWR and SFO.

Airline Wi-Fi searches. If you’re flying on United and you’d like to know in advance whether or not your aircraft is Wi-Fi equipped, you can look it up on this United website.  Passengers on Southwest can do the same thing with the carrier’s online Wi-Fi Finder. United & Southwest have taken the proactive step of notifying passengers on the day before their flight if the plane has wi-fi. (Whether or not the wi-fi is operational is another question ….)

Popular on TravelSkills: Another British Airways A380 for the US

The new soy ginger marinated salmon salad now onboard Virgin America (Photo: Virgin America)

The new soy ginger marinated salmon salad now onboard Virgin America (Photo: Virgin America)

Virgin America enhances front cabin menus. First class flyers on Virgin America will see a slate of new menu options this fall from celebrity chefs like Hiro Sone, Staffan Terje, Chris Beerman and Elizabeth Binder. New entrees include things like a grilled mushroom medley, soy ginger marinated salmon salad, roasted chicken with artichokes, ginger pepper noodles, and Marrakesh chicken salad. NOTE: If you fly Virgin America into San Francisco before Dec 14, bring your boarding pass to the Humphry Slocombe ice cream store in the Ferry Building marketplace for a free scoop! (It’s also served onboard flights departing SFO.)

Texas all-you-can-fly air service plans autumn start. A Texas entrepreneur plans to launch a new small-plane air service this fall with an all-you-can-fly policy for flat-fee memberships, according to the Dallas Business Journal. Called Rise, its eight-passenger Beechcraft King Air 350 turboprops will initially concentrate on the busy Dallas-Houston market with high-frequency service. Memberships will cost $1,650 to $2,650 a month, and Rise will use its own terminal at Love Field. The former CEO of California’s Surf Air — which has a similar business model — is executive chairman of Rise.

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AIRPORTS

Mock up of what the new dining terrace at LAX Terminal 2 will look like

Mock up of what the new dining terrace at LAX Terminal 2 will look like

LAX shows plans for T2 overhaul. The Westfield Group, in partnership with Los Angeles World Airports, has created a video showcasing its plans for bringing 20 new retail and dining concessionaires to LAX’s Terminal 2. The revamped T2 will have a dozen dining outlets — twice as many as it has now — and will feature outlets of several local restaurants. The project, now underway, should be finished next year. (Currently, T2 primarily serves international carriers.) Terminal 2 is home to ten domestic and international airlines, including Aeroméxico, Air Canada, Hawaiian Air and Virgin Atlantic. 

Wi-Fi Update: Sites monitor airports, hotels. The folks at Cheapflights.com have compiled a handy guide to Wi-Fi at 25 major U.S. airports, including how to access it, whether it’s free or paid. Meanwhile, hotelwifitest.com — which lets users see the data speeds typically achieved at major hotels — enhanced its service so the results can be viewed directly by users of major hotel booking sites. “After a one-click install, the extension will automatically display the WiFi information block whenever you open a hotel page on Hotels.com, Expedia, Booking.com, or TripAdvisor,” the company told us.

SECURITY

TSA: Most travelers now use expedited lanes. Remember the early days of TSA’s PreCheck program when you were whisked through expedited screening while everyone else lingered in long lines? Those days are gone: TSA now sends more than half of all travelers through the expedited checks — not just PreCheck members, but various categories of low-risk flyers and persons selected randomly from regular lines. This is reportedly reducing wait times for all passengers — but early adopters of PreCheck certainly don’t feel so special any more.

CARS

Volkswagen's sporty new GTI now in the National fleet (Photo: VW)

Volkswagen’s sporty new GTI now in the National fleet (Photo: VW)

New cars at National. Members of National’s Emerald Club will have access starting this fall to new 2015 models in the company’s Emerald Aisle locations nationwide, including the Volkswagen GTI, Chrysler 200, Dodge Challenger, Jeep Cherokee, Mazda6, Mustang and Lincoln MKC. Some locations will also offer new Mazda MX-5 Miatas and Hyundai Velosters.

HOTELS

Marriott innovation: Healthy food from a machine. Hotel vending machines typically dispense candy bars and high-sodium snacks. But the Chicago Marriott O’Hare is trying out a new option: Fresh, healthy food from a vending machine. Priced from $3 to $12, options include things like the Detox Salad (kale, quinoa, fruits and beans); low-fat Greek yogurt with berries; and chicken breast from antibiotic-free, humanely raised birds.

In Case You Missed It…

Chris evaluates Virgin America’s LAX Loft lounge.

British Airways is bringing its A380 to San Francisco.

You can pile up bonus points with these fall hotel promotions

Southwest Airlines unveils a new logo and aircraft livery

–Jim Glab & Chris McGinnis

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Check out these popular recent TravelSkills posts:

How to choose the best carry-on bag

A bright spot at LAX’s drab Terminal 3

Another British Airways A380 for the US

British Airways to spruce up its 747s

CLEAR opens security fast lane at SF Giants’ AT&T Park

United’s newest jet + More Delta to UK + New Asian carrier at SFO + Grand plans for ATL & MEX airports

Nail Painting onboard: Illegal or just rude? 

Biz Trip: Copenhagen

Virgin Atlantic adds new ATL, SFO & DTW flights

Should airlines waive change fees?

Lanai: A billionaire’s work in progress

United streams entertainment + ATL short changed by merger? + Secret spaces on new jets + PreCheck milestone

6 end-of-summer travel deals. Act fast

Awesome Knee Defender animation VIDEO

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

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Fall hotel promos you can’t ignore

Earn burn your HHonors points at Hilton's newest hotel in Waikiki- the Hokulani (Photo: Chris McGinnis)

Earn or burn your HHonors points at Hilton’s newest hotel in Waikiki- The Hokulani (Photo: Chris McGinnis)

As Labor Day passes each year and the flood of summer leisure visitors dries up, hotel marketers have traditionally tried to prime the pump of autumn business travel by rolling out special bonus or discount promotions for members of their loyalty programs — and this year is no exception.

Even though the autumn offers are not as rich as we’ve seen in recent years due to higher business travel spending and increasing occupancy, they still shouldn’t be ignored. Here’s a rundown:

Please note that some of these promos are targeted to certain members and may not work for everyone.

IHGInterContinental’s IHG Rewards Club just launched an “Into the Nights” promotion offering members a choice of bonus points, bonus air miles or free nights, based on their stays at its 11 hotel brands from now through December 31. How generous are the bonuses? Hard to say, because they apparently vary from one individual to the next. The company says only that members who register online (at www.ihg.com/freenights) “will receive personalized offers” — although they do mention that the promotion will let members earn “at least two free nights or 50,000 points.”

Screen Shot 2014-09-06 at 3.09.21 PM

Marriott Rewards members can earn up to a maximum of 25,000 bonus points when they register online by November 15 in the company’s Megabonus promotion, for stays at any of Marriott’s 15 brands (including Ritz-Carlton) between September 15-January 15. The offer provides double the usual program points for every stay — starting with the second one — during the promotional period, up to the maximum bonus.

Screen Shot 2014-09-06 at 3.10.58 PM

Hilton HHonors’ fall promotion, currently in progress, matches Marriott in providing members with double points (for stays through October 31, not November 15) — but it goes a step beyond that by upping the ante to triple points for weekend stays (Friday-Sunday). Hence the promotion’s name: Triple Your Trip. The offer actually started August 1, but the bonus doesn’t kick in for your stays until you are registered prior to check-out. Bonus points are based on the average nightly folio of your total stay. (Caveat: Not all Hilton family properties are taking part in the offer; here’s a list of dozens that aren’t.)

Screen Shot 2014-09-06 at 3.12.55 PM

If you belong to Best Western Rewards, you can score 1,000 bonus points per stay from now through November 23 when you book that stay — at any qualified rate — through the group’s website at bestwestern.com. (Elite members get another 500 bonus points on top of that.) Select the Best Value or Web Special rate when you book, and you’ll get up to 20 percent off the hotel’s Flexible Rate. To take advantage of the promotion, members must register online.

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Choice Hotels is offering members of its Choice Privileges plan the ability to earn one free night’s stay for every two qualifying stays at Choice brands from September 4 through November 12 when they register online. (Clarification: The “free night” is based on picking a property from the 8,000-point reward level in the program; most require more points than that.) While a single night qualifies as a stay at some Choice brands, the promotion sets a minimum of two nights for qualifying stays at its MainStay Suites, Suburban Extended Stay, Rodeway Inn and Econo Lodge brands. And members who have set airline miles instead of Choice Privileges as their program earning preference are ineligible.

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Members of Kimpton Hotels’ new Kimpton Karma Rewards plan should act fast to take advantage of its Luxe Liberation offer. They can snag a discount of up to 20 percent when they stay in a Kimpton suite from now through October 31 — but the booking deadline is September 13.

Screen Shot 2014-09-07 at 10.18.59 AM

Starwood has a fall promotion called Triple Crave that rewards Preferred Guest members for dining at many of its hotel restaurants. It offers triple SPG points for restaurant purchases of $50 or more Monday through Thursday from now throughDecember 30, and requires online registration. The site has a link to a list of participating restaurants worldwide, including 144 in the U.S. For weekend stays, Starwood also has launched its More For You campaign offering double or triple points for weekend stays.

Screen Shot 2014-09-06 at 3.18.31 PM

Country Inns & Suites by Carlson will serve up double Club Carlson Gold Points — along with early check-in or late check-out — to members who book a “Business Package” stay at its North American properties from now through December 31. The Business Package rate also provides a hot breakfast, high-speed Internet, use of the fitness and business centers and a daily newspaper.

Screen Shot 2014-09-06 at 3.25.57 PM

With the Sweet Dreams Sweet Rewards promo, Hyatt Gold Passport members earn 5,000 Hyatt Gold Passport bonus points after the first five nights and “thousands more” for every additional five nights at any Hyatt hotel worldwide from September 1 through November 30, 2014. After 20 nights, that’s 50,000 bonus points. 

–Jim Glab

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United’s newest jet + More Delta to UK + New Asian carrier at SFO + Grand plans for ATL & MEX airports

 

United's "stretch" version of the Boeing 787 Dreamliner is headed for Melbourne (Photo: United)

United’s “stretch” version of the Boeing 787 Dreamliner is headed for Melbourne (Photo: United)

AIRLINES

United gets its first 787-9. Seems like just yesterday that airlines started flying the initially troubled 787 Dreamliner. But now United has taken delivery of the first new version, a stretched model called the 787-9 that can accommodate more passengers and fly longer distances (8,550 miles v. 8,200 for the 787-8). United’s version will have 48 BusinessFirst seats and 204 in economy (88 of them extra-legroom Economy Plus seats). The first of UA’s 26 787-9s will initially operate mostly between LAX and Houston, but it will begin regular international service October 26 between LAX and Melbourne.

Related: 5 ways Boeing’s 787 Dreamliner still wows | ANA’s new Dreamliner to Tokyo

Delta adds transatlantic routes. As part of a route realignment with joint venture partner Virgin Atlantic, Delta will take over one of Virgin’s two daily Newark-London Heathrow flights starting March 29, 2015, and start its own daily JFK-Manchester service beginning June 2. For its part, Virgin plans to eliminate its Asian routes from LHR to Tokyo and Mumbai in order to beef up transatlantic services in several markets, as we reported last week.

China Southern to launch new SFO nonstops in December (Photo: Wikimedia)

China Southern to launch new SFO nonstops in December (Photo: Wikimedia)

New Routes: SAS, China Southern, Alaska. SAS has started flying six times a week between Houston Bush Intercontinental and Stavanger, Norway, using a 44-seat Boeing Business Jet (a specially configured 737-700 with all-business-class service, regrettably with angled lie-flat seats) for energy industry execs headed to Scandinavia’s gateway city for North Sea drilling operations China Southern plans to start a new North American route to San Francisco from Guangzhou and Wuhan three times a week starting December 16, with a 787. China Southern is part of the Delta-led SkyTeam alliance … Alaska Airlines last week added a new transcontinental spoke to its Seattle hub, operating one daily roundtrip between SEA and Baltimore-Washington International. Alaska also kicked off daily SEA-Detroit flights last week, and will add SEA-Albuquerque September 18.

Survey: Travelers want fee transparency. Do you have a hard time finding all the details about airlines’ various fees and charges when you book a ticket? A new survey of 1,000 air travelers found that consumers overwhelmingly support a proposed Transportation Department rule that would require airlines to share their fees for baggage and seat assignments through travel agents and on third-party websites. In fact, the survey found most consumers believe airlines should be required to sell ancillary services “wherever they sell their tickets,” and not just on their own websites.

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AIRPORTS

ATL will get more parking, other improvements. An Atlanta City Council committee last week heard a report on planned improvements coming to Hartsfield-Jackson International Airport. Among first — due in the next couple of years — are a project to more than double parking capacity by replacing the existing four-story north and south parking garages with new ones of eight or nine stories; and the addition of a new taxiway that should speed up aircraft movements. Longer term, the master plan calls for building up to nine more gates east of the international terminal and eventually adding a sixth runway.

Futuristic new airport for Mexico City arriving soon (Photo: )

Futuristic new airport for Mexico City arriving soon (Photo: Foster & Partners  )

Mexico unveils plans for new airport. Officials in Mexico City have revealed the winning design for a new airport that will replace the aging Benito Juarez International. Plans call for a $9.2 billion facility that should have three runways operating by 2020 on a dry lakebed site close to the existing airport. Its first phase will handle 50 million passengers a year (vs. the current airport’s 32 million), but expansion plans over several decades call for a six-runway airport that could accommodate 100 million. The design from U.K. architect Norman Foster and Mexico’s Fernando Romero calls for a single large terminal with soaring interior spaces.

Related: BBC Business Trip: Mexico City

HOTELS

Hotel rates keep going up, up, up. Have you finalized your 2015 travel budget yet? Maybe you should allow more for hotel costs. Lodging specialists at PwC US say they expect U.S. hotels to achieve their highest occupancy level in 20 years in 2015 — 64.8 percent — and that will drive room rates up by an average of 5.7 percent next year. That’s on top of a 4.4 percent increase in 2014, and it represents the biggest rate increase since the pre-recessionary boom year of 2006. The company said hotels expect to see especially strong gains in group business — i.e., meetings and conventions.

Big US brands like Hyatt are making major inroads into Asia-- this is the new Hyatt in Suzhou (Photo:  Hyatt)

Sleek designs at the brand new Hyatt Regency Suzhou (Photo: Hyatt)

Rebranding in London; new hotels in China. Less than two years after it opened, central London’s InterContinental Westminster is ending its affiliation with InterContinental this month and taking on a new identity with the Hilton family as the Conrad London St. JamesGot business in China?Three major chains have openings there this month, including Marriott’s Renaissance Beijing Wangfujing, overlooking Beijing’s Forbidden City; Starwood’s St. Regis Chengdu in “the Silicon Valley of China;” and the new Hyatt Regency Suzhou in eastern China’s Suzhou Industrial Park, an hour by car from Shanghai Hongqiao International Airport.

In Case You Missed It …

> Delta partner Virgin Atlantic has revealed U.S. expansion plans for 2015.

> Airline change fees are getting ridiculous. Should they be waived for elites?

> Chris checks out the changes on Larry Ellison’s Hawaiian island of Lanai.

-Jim Glab & Chris McGinnis

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Nail Painting onboard: Illegal or just rude? 

Biz Trip: Copenhagen

Virgin Atlantic adds new ATL, SFO & DTW flights

Should airlines waive change fees?

Lanai: A billionaire’s work in progress

United streams entertainment + ATL short changed by merger? + Secret spaces on new jets + PreCheck milestone

6 end-of-summer travel deals. Act fast

Awesome Knee Defender animation VIDEO

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Lanai: A billionaire’s work in progress

Arriving at Lanai's tiny airport

Chris arriving at Lanai’s little airport (with wi-fi provided by Four Seasons)

By now you’ve likely heard that billionaire Oracle CEO Larry Ellison recently paid an estimated $300 million for 98% of the Hawaiian Island of Lanai.

Included in that sale were two Four Seasons resorts and nearly all the land on the tiny (140 square mile) island.

What’s been going on since the transaction closed in 2012? A lot!

While on a business trip to Hawaii last week, Four Seasons invited me over for a stay and a look-see at the progress. (See photos below.)

Here’s what I saw:

The Four Seasons Lanai at Manele Bay has a spectacular position on a secluded white sand beach. (Photo: Chris McGinnis)

The Four Seasons Lanai at Manele Bay has a spectacular position on a secluded white sand beach. (Photo: Chris McGinnis)

First off, big changes are underway at the Four Seasons secluded Manele Bay property. As soon at the deal closed, renovations of public areas began. The dramatic lobby is now sheathed in rich wood paneling and stark white furniture with views out to an aquamarine pool deck that spills down to the hotel’s almost private white sand beach.

There are only two other hotels on the island, the homey, high-country Four Seasons Lodge at Koele in the cool uplands– with a revamped grand lobby and famous golf course awaiting a makeover by Jack Nicklaus (opening date unknown), and the rustic 10-room Hotel Lanai, recently purchased by Ellison.

Recent: United streams entertainment + ATL short changed by merger? + Secret spaces on new jets + PreCheck milestone

At Manele Bay, a hotel staffer told me that, “Mr. Murdock’s style is a lot different from Mr. Ellison’s.” Hearing that, I assumed that the previous owner was billionaire media mogul Rupert Murdoch, but soon found out that it was actually David Murdock, the head of Hawaiian conglomerate Castle & Cooke, which owns Dole Foods, and the 98% of Lanai that Ellison recently bought.

How different are the the two owners’ styles? Very different! Check out the lobby chinoiserie before the recent design changes.

Major room revamp hidden behind temporary walls at Four Seasons Manele Bay (Chris McGinnis)

Major room revamp hidden behind temporary walls at Four Seasons Manele Bay (Chris McGinnis)

In addition to the modern Hawaiian look in the lobby, a new Nobu restaurant is under construction. When I was there, about half of the hotel’s 217 rooms were closed for a major revamp, which will bring them up to global five-star resort standards with see through glass balconies, hardwood and slate flooring, 75-inch LED flat screen TVs and big bright modern bathrooms. The current plan is to open the new rooms by this October and have both old and new rooms open for the holiday season.

Here's a peek at the chic new look of renovated rooms at Manele Bay available this October (Four Seasons)

Here’s a peek at the chic new look of renovated rooms at Manele Bay available this October (Four Seasons)

When the holidays are over, the rest of the rooms will close down for their revamp. The entire resort will look and feel brand new (sans construction noise) by the end of 2015. During the transition, guests who opt for the older rooms get a “third night free” deal. Guests who reserve the new rooms (which command a $200 premium over the older ones) get a $100 resort credit for stays of four or more nights. The older rooms are comfortable with outstanding views, but pale in comparison to the new designs. Current rates for early November are about $530 per night.

Wild turkeys roam freely on golf courses & elsewhere on Lanai. This is a view from the recently revamped Views restaurant (Chris McGinnis)

Wild turkeys roam freely on golf courses & elsewhere on Lanai. This is a view from the recently revamped Views restaurant (Chris McGinnis)

Leave it to me to find the only other person on a “real” business trip on this tiny Hawaiian island. At the general manager’s reception at Views, the hotel’s striking new restaurant overlooking golf courses with views out to neighboring islands, I met Erik Barnes who works in sales for Algae Aqua-Culture Technology, Inc. His company builds power plants that utilize sustainable and green methods to produce electricity. He was there to promote his company’s wares on an island that Ellison envisions as a sustainable, self sufficient eco-topia that includes transforming old pineapple fields into organic farms and greenhouses, doubling the population (from the current 3,000 to 6,000), adding desalinization plants for fresh water, a new satellite campus for the University of Hawaii and much more.

Check out the colorful plumage of Ohana by Hawaiian's ATR fleet. (Photo: Chris McGinnis)

Check out the colorful plumage of Ohana by Hawaiian’s ATR fleet. (Photo: Chris McGinnis)

With all the new focus and activity on Lanai, getting there is getting a makeover, too. In February 2013, Ellison purchased Island Air, which now offers 5 ATR flights per day to and from Lanai City (LNY) from a newly refurbished, club-like terminal at Honolulu airport. Hawaiian Air’s new inter-island operation, Ohana by Hawaiian offers three flights per day on a colorful fleet designed by Sig Zane. Both airlines use new ATR turboprops for the 25-minute flight. Fares from Honolulu are currently about $70 each way (there is no nonstop service to Lanai from the mainland). Nice: Free, fast wifi is provided at Lanai City Airport by Four Seasons.

– Chris McGinnis

Disclosure: Four Seasons paid for my two-night stay at the Manele Bay property

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United streams entertainment + ATL short changed by merger? + Secret spaces on new jets + PreCheck milestone

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Big fare sale + Fancy food on United + Uber raises fares + Cuts at Qantas + Better biz class on AA

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United streams entertainment + ATL short changed by merger? + Secret spaces on new jets + PreCheck milestone

BYO device entertainment systems working on United flights (Photo: United)

BYO device entertainment systems finally working on more United flights (Photo: United)

AIRLINES

United expands in-flight streaming. Passengers on most United Airlines A319s and A320s can now (finally) stream entertainment in-flight. A United official said at an industry conference in Las Vegas that the airline recently activated in-flight entertainment streaming on almost three-fourths of its 152 Airbus narrow-bodies, with the rest coming soon. In-flight streaming — which is already available on UA’s 23 747-400s and all 777-200s to Hawaii — was dependent on completing the installation of in-flight Wi-Fi equipment, he noted. (Have you tried it yet? How did it work?)

ATL flyers short-changed by merger? Southwest’s acquisition of AirTran could prove to be more costly than beneficial for Atlanta-area flyers, according to an analysis by the Atlanta Journal-Constitution. The paper said that when the government approved the combination, it didn’t foresee Southwest’s drawdown of service at ATL, giving more of the market to an already-dominant Delta. The report said Southwest/AirTran has already cut competition on more than a dozen routes out of ATL, and that Delta’s market share there has grown from 78 to 83 percent.

Ryanair rolls out business fares. Business travelers have never been too fond of Ryanair, the intra-European airline known for ultra-low fares and its broad range of ancillary passenger fees. But now the carrier has come out with a new category of business fares. They’re significantly higher than base fares, but include a menu of services that would otherwise incur hefty fees, like a checked bag, priority boarding, access to premium seats, and, perhaps most significant: a waiver of change fees.

hawaiianbagtag

Print your bag tag at home, insert it into special bag tag sleeve at airport, and bypass long luggage check in lines. (Photo: Hawaiian Air)

Hawaiian tries out self-checked luggage. The latest carrier to start testing a procedure for passengers to check their own bags is Hawaiian Airlines. For two months, travelers on its flights from Seattle and Oakland to four Hawaiian destinations can use the TAG@HOME option, which lets them print out bag tags at home when they check in for flights. At the airport, they’ll find a stand with reusable sleeves; tags are slipped into them and attached to the luggage, which is taken to a bag drop. Alaska Airlines offers a similar option for home printing called Self-Tag Express, and United has started offering a self-tagged bag procedure at Chicago O’Hare, but with tags printed at the airport.

Earlier boarding for uber elite? This just in from TravelSkills reader EJ: “When the Delta gate agent called for first class boarding on a recent flight to New York, she invited Diamond Medallion members to board the flight with first class passengers. The agent then waited two minutes before inviting other Sky Priority passengers — Platinum, Gold — to board. As a Diamond flyer with Delta, the invite to board with first class passengers was a pleasant surprise. I’ve had issues with Delta over the years, but Delta deserves kudos in this case. Delta seems to me upping its game on multiple fronts.” Has anyone else received special treatment like this?

This week’s most popular post

Hawaiian, Frontier add routes. Members of American’s AAdvantage program in the San Francisco area are getting a new option for award travel to Maui. AAdvantage partner Hawaiian Airlines said it plans to begin four weekly flights between SFO-Maui on November 20, increasing to daily December 17, using a 294-seat A330-200. Meanwhile, Frontier announced new service starting in late October from Cincinnati to DFW, Orlando, Las Vegas, Phoenix and Ft Lauderdale; from Chicago O’Hare to Phoenix and Salt Lake City and from DFW to Memphis.

Secret spaces on new jets: TravelSkills in London’s Daily Mail. Last week, London’s popular Daily Mail website post on a story we brought you two years ago: An inside look at airline crew rest areas. The Mail story included several images as well as our 8 Best Beds video we created in 2012 when invited on a Cathay Pacific B777 delivery flight from the Boeing factory in Seattle to Hong Kong. The post was hugely popular… as a matter of fact, view on our video jumped from around 90,000 to over 240,000 in just a few days.

SECURITY

TSA PreCheck hits a milestone. TSA said last week its PreCheck program, now about nine months old, has passed the half-million mark in approved members. What’s more, Customs and Border Protection now has more than 3 million members in its own trusted traveler programs, which include Global Entry for international airport arrivals. TSA said PreCheck is currently available at 118 U.S. airports, while Global Entry can be used at 51 U.S. airports and at preclearance stations in Canada. TSA has opened more than 300 PreCheck application centers nationwide.

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HOTELS

Fees on hotel guests hit a new record. A new study by NYU’s Tisch Center for Hospitality, Tourism and Sports Management finds U.S. hotels are on track to haul in a record $2.25 billion in fees and surcharges from guests in 2014 — up from $1.7 billion just four years ago. “Fees and surcharges are highly profitable; most have incremental profitability of 80 to 90 percent or more of the amounts collected,” the study noted. Hotel charges include things like resort fees, early departure fees, Internet fees, room service surcharges and business center fees, among others. Have you been seeing new hotel fees lately? Which ones irritate you the most? 

In Case You Missed It…

>Check out this amusing video about the controversial “Knee Defender” incident on United last week.

>Check out these interesting facts about airline flight numbers.

Jim Glab & Chris McGinnis

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6 end-of-summer travel deals. Act fast

Awesome Knee Defender animation VIDEO

Big fare sale + Fancy food on United + Uber raises fares + Cuts at Qantas + Better biz class on AA

What golden age of travel?

3 brand new hotels in Chicago

A spin around the new Airbus A350

Delta shuttle changes + Virgin beefs up Dallas + 747 quickly disappearing + Posh NYC hotel perch + DFW gets rapid rail

How to deal with Americans

10 little things some hotels get right

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6 end-of-summer travel deals. Act fast

(Graphic courtesy Hipmunk)

Early birds get the best seats on most convenient flights this year. (Graphic courtesy Hipmunk)

Thanksgiving already? If you are planning to travel over Thanksgiving, you may want to consider buying your ticket now… Hipmunk says that by doing so you could save 17% over waiting until October when most people make their Thanksgiving travel plans. For Christmas bookings, I’d say wait until about mid-October. And don’t expect many out-of-this-world bargains this year… a busy, expensive peak summer is usually an indicator of a busy expensive holiday travel season. This year the early birds won’t get huge discounts, but they will at least get the best seats on the most convenient holiday flights.

Fare Sale. Last week the airlines rolled out an across the board fare sale with some really good deals for fall and winter (no holiday) travel. As of today the fare sale is over, but there are still a few deals lingering out there…like this JetBlue fare between SFO and JFK for just $336 roundtrip. While there is no “official” sale going on right now, check fares anyway and you still might find some decent fares for fall/winter trips.

Source: US Energy Information Administration

Source: US Energy Information Administration

Gasoline! Some good news for drivers and flyers: Labor Day pump prices are at their lowest level in four years, according to the US Energy Information Administration. Prices are lowest on the Gulf Coast ($3.24/gal) and highest on the West Coast ($3.83/gal) as of August 25. Gulf Coast prices are often low compared with prices in other regions because of the Gulf Coast’s proximity to half the nation’s refining capacity. Oil is still trading at around $100/barrel which means less pressure on airlines to raise fares to cover fuel costs. But remember, all this could change as tensions flare in the Middle East. The EIA forecasts that the U.S. average retail price of gasoline will decline modestly through the end of the year, reaching a monthly average low of $3.30/gal in December.

This week’s most popular TravelSkills post: What’s your favorite flight number? 

Holiday Business Class sales: Want to fly overseas for the holidays in style…and at a discount? Joe Brancatelli does a masterful job of keeping track of biz class discounts airlines offer when those seats otherwise fly empty over the holidays. These are not cheap fares by any means… but they are cheaper than standard business class. We’re talking $2,500 to $3,500 round trip to Europe from the US vs the normal $5,000-$8,000. Currently, SAS has the best deals…Christmas in Copenhagen anyone? Based on a recent study, Americans are not all that jazzed about overseas travel during the holidays anyway…which means that we’ll probably see even more bargains (relatively speaking) on overseas flights as holidays approach.

Ask for the special buy one, get one free deal at the gorgeous Cliffs at Princeville

Ask for the special buy one, get one free deal at the nice Cliffs at Princeville condos on Kauai

Hawaii on your mind? Fares from the mainland to Hawaii have also dropped as the fall “shoulder season” gets underway. Hawaiian Airlines has been dangling round trip coach fares of around $400 round trip from the West Coast lately, so use that as your gauge when trying to determine whether you are getting a “deal” or not. Due to high demand, fares to Hawaii as well as hotel rates have skyrocketed this year, so seeing fares around $400 is a relief. Hawaiian has a fare sale that ends Sept 2– but keep an eye out for future fall deals on all airlines. Dreaming of Kauai? TravelSkills readers can get a very special buy-one-get-one-free deal at the Cliffs at Princeville condo resort if you book this week. The deal applies to stays of any length, booked for any time. No strings attached. Rates start at $324 per night. But you have to commit by Sept 4. To get the deal call 808-367-8024 and mention “TravelSkills.” Check out what TripAdvisor says about The Cliffs here. 

Alaska Mileage Plan sale. Alaska Airlines is offering BIG discounts for award trips between now and Oct 31. For example, travelers in San Francisco can fly to Seattle, Portland or Salt Lake City for just 5,000 miles each way. Flights from many other mainland cities to Mexico are just 12,500 miles each way. Details here. 

That’s it for now! Have a great Labor Day weekend!

–Chris McGinnis

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! facebook like

Would you rather get TravelSkills Weekly instead of Daily? No probs! click here to sign up for TravelSkills Weekly. 

Check out these popular recent TravelSkills posts:

Awesome Knee Defender animation VIDEO

Big fare sale + Fancy food on United + Uber raises fares + Cuts at Qantas + Better biz class on AA

What golden age of travel?

3 brand new hotels in Chicago

A spin around the new Airbus A350

Delta shuttle changes + Virgin beefs up Dallas + 747 quickly disappearing + Posh NYC hotel perch + DFW gets rapid rail

How to deal with Americans

10 little things some hotels get right

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

3 brand new hotels in Chicago

(Photo: MEBS09 / Flickr)

(Photo: MEBS09 / Flickr)

At TravelSkills, we love new hotels. They smell better, work better, feel better, and are usually bigger, brighter and hipper than others. But new can also have its downside: Construction noise, service issues, and/or locations in sketchy or “upcoming” neighborhoods. Some are so new that TripAdvisor reviews are scant compared to more established hotels. In an ongoing feature, TravelSkills reports on the newest hotels in the world’s most important cities. When we say “newest” we have certain criteria around that: The hotels have to be brand new or deeply renovated within the last few years, 3+ stars and appropriate venues for business travel.

Chicago is the business Mecca of the Midwest and the third largest city in the U.S., so understandably it’s a huge destination for business travelers. Like many cities, its face is changing with a number of new hotels coming on the scene and more in the pipeline. Here are three of the newest on Chi-town’s hotel scene.

Hotel Chicago Lobby

The vibe in Hotel Chicago Downtown’s lobby is pretty playful but very upscale. (Photo: Marriott)

ICONIC STAY. A beautiful new jewel in the crown of Marriott’s Autograph Collection, what was formerly Hotel Sax has been reborn as Hotel Chicago Downtown (opened Feb 2014). Its history lends it iconic status—part of the famous Marina City complex, designed by Bertrand Goldberg and the very first mixed use development in the U.S. You’ll recognize Marina City’s crazy cylindrical condo towers from any skyline photo of the city since 1963. The location (333 N. Dearborn) is super desirable, whether business takes you up Michigan Avenue or into the Loop, and you’re a short walk to many of the city’s best restaurants and attractions. In fact, speaking of iconic, you can stroll next door to landmark music venue House of Blues. Of course, the Hotel Chicago is very much of today, with the usual biz features: a well outfitted business center and meeting space that spans the entire fourth floor and includes a paneled board room and central rotunda for breaks. While the 354 rooms (from $280), have a hip, bohemian vibe, you’ll find all the more standard conveniences you’d expect from a Marriott property, including an onsite fitness center and room service.

Convenient access to the convention center is a huge plus for the new and improved Hyatt Regency. (Photo: Hyatt)

Convenient access to the convention center is a huge plus for the new and improved Hyatt Regency. (Photo: Hyatt)

CONVENTIONAL COMFORT. The huge renovation of the Hyatt Regency Chicago McCormick Place is particularly noteworthy if you’re one of the 2.3 million people a year who attend an event at McCormick Place, the nation’s largest convention center. In fact, meetings and events there generate 21 percent of all business traffic to the city. The Hyatt Regency underwent a $110 million expansion and renovation, completed last summer. Enclosed skybridges connect it to McCormick Place—a huge selling point (especially when icy winds blow). So while the location isn’t the best if you want easy access to downtown, it’s unparalleled if you’re attending a convention. With a new guest tower included as part of the expansion, it’s now a mega-hotel with 1,258 rooms, the fourth largest Hyatt in the world. The hotel offers all the amenities business travelers care about, including a FedEx Office Business Center, a 24-hour gym and an indoor lap pool with outdoor sundeck. Rooms ($150-$200) are standard Hyatt Regency fare, but technology is updated with “Jack Packs” with additional outlets and HDMI, iPod/iPhone, VGA, USB, video/audio and RCA connections. For those with a conscience, the hotel is now LEED gold certified.

The Langham Chicago executive lounge updates the Mies aesthetic. (Photo: Langham Hotels)

The Langham Chicago executive lounge updates the Mies aesthetic. (Photo: Langham Hotels)

EAST MEETS MIES. Asian elegance meets Chicago’s architectural history at The Langham, which opened in September 2013. The hotel comprises the first 13 stories of a 52-story landmark building designed by world-renowned local architect Mies van der Rohe. His style is a perfect match for the restrained elegance of Langham. The hotel’s 316 rooms (from $550) are luxurious but in a quiet, sophisticated way. Like the Hotel Chicago, it’s very well located just north of the Chicago River (330 N. Wabash), making the Magnificent Mile, Millennium Park and the Loop easily walkable. There’s plenty of meeting and event space, with four board rooms. Then, let’s say you sign the deal you came for, use that as an excuse to visit the Chuan Spa, which includes a fitness studio and pool. And check out some innovative ways to unwind there: a salt stone sauna, aromatherapy shower and warming recliners.

Hip and cozy decor at the new Thompson  Chicago hotel (Photo: Commune Hotels)

Hip and cozy decor at the new Thompson Chicago hotel (Photo: Commune Hotels)

A couple of renovations are also worth mentioning: the W Chicago – Lakeshore (just completed a $38 million facelift) and the uber hip Thompson Chicago on the Gold Coast (formerly Sutton Place Hotel) Some exciting projects are still in the pipeline, too. Big buzz surrounds the first hotel in Richard Branson’s portfolio, the Virgin Hotel Chicago, scheduled to open in the fall. Coming in 2015 are a 400-room Loews Hotel on the north bank of the Chicago River and the Hyatt Chicago The Loop at Clark and Monroe. In late 2016 the 1200-room Marriott Marquis McCormick Place is slated to open, positioned as a convention headquarters (and offering those nifty skybridges to keep you out of the cold and heat).

What’s your favorite hotel in Chicago? Why? Share your review in the comments.

–Nancy Branka 

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A spin around the new Airbus A350

Delta shuttle changes + Virgin beefs up Dallas + 747 quickly disappearing + Posh NYC hotel perch + DFW gets rapid rail

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10 little things some hotels get right

Better Sky Club snacks + New LaGuardia lounge + Marriott MegaBonus back + Nifty new ATL arrivals app

Month #3: A TravelSkills update from Chris

Airbnb for a business trip? Mixed results

SFO runways reopen + Fewer amateurs in PreCheck + Delta cocktails now $8 + United’s cool passport scan app

Mergers that make sense

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3 brand new Los Angeles hotels (& 3 facelifts)

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Delta shuttle changes + Virgin beefs up Dallas + 747 quickly disappearing + Posh NYC hotel perch + DFW gets rapid rail

The art deco Marine Air Terminal at New York LaGuardia (Photo: Matt Green / Flickr)

The art deco Marine Air Terminal at New York LaGuardia (Photo: Matt Green / Flickr)

AIRLINES

Delta upgrades LGA-BOS Shuttle. On November 2, Delta will move its New York LaGuardia-Boston Logan Delta Shuttle from LGA’s remote (and cooly art-deco) Marine Air Terminal to Terminal C, and will upgrade its aircraft to 110-passenger Boeing 717s. (Those 717s used to belong to AirTran.)  Delta Shuttle’s LGA-Washington and LGA-Chicago flights will remain at the Marine Air Terminal and continue using Delta Connection/Shuttle America E-175s. Besides the larger planes (with three classes of seating, configured 2-3 in the back + wi-fi + power outlets), LGA-BOS Shuttle passengers will enjoy easier connections and a wider array of terminal services. (Any comments on the improvements Delta has made at LGA lately?)

Virgin expands DAL schedule. Virgin America beefed up is flight skeds from Dallas Love Field (DAL) not long after Southwest said it, too plans to start DAL-SFO/OAK flights. These higher daily frequencies are designed to make Virgin more appealing to business travelers. Virgin’s initial schedule at DAL starts in October, with three flights a day to SFO, LAX and DCA, and four to LGA. Now Virgin says it will add a fourth daily roundtrip to SFO, LAX and DCA starting April 29. (Unconfirmed reports suggest Virgin might end its SFO-Ft. Lauderdale route to free up aircraft for DAL; Virgin is also suspending SFO-PHL and LAX-PHL October 6.) It will also continue its twice-daily SFO-Austin service.

Legacy carriers cut routes… Delta and United are both eliminating some key business routes from their networks. At Memphis — once a Northwest hub — Delta plans to end service next month to Denver and to Austin, although it will add two more daily flights to its ATL hub. Meanwhile, United is due to end its daily non-stop Pittsburgh-Los Angeles flight on August 18, and its two daily Chicago O’Hare-Topeka flights on September 2, leaving that Kansas airport without scheduled passenger service.

…While low-cost airlines add them. Southwest Airlines last week kicked off six daily roundtrips between Chicago Midway and Washington Reagan National, plus three a day between DCA-Nashville and two from DCA to New Orleans. Southwest will add Cleveland-Phoenix service November 2, and just took over more Mexico routes from rapidly disappearing subsidiary AirTran … Spirit Airlines has started service from Kansas City to ORD, DFW, DTW, LAS and IAH, and announced new daily service linking Detroit-ATL and Detroit-New Orleans starting in November, as well as new once-daily service between ORD-ATL, ORD-MSY and ORD-BWI … Frontier said it will begin service on 10 new routes from northern cities to sun destinations this winter.

Alaska Airlines

An alert sent to TravelSkills by Alaska Airlines this week

Reminder: At SFO, all Alaska Airlines flights will move to the International Terminal, Boarding Area A, effective Wednesday, August 20. Details regarding lounge access for Board Room members are still up in the air, however. Stay tuned.

INTERNATIONAL

A fond farewell to Cathay's Queen of the Skies (Photo: Chris McGinnis)

A fond farewell to Cathay’s Queen of the Skies (Photo: Chris McGinnis)

Cathay Pacific bids farewell to the B747. On August 31, the Cathay Pacific Boeing 747-400 will make its final departure from SFO, marking Cathay’s retirement of the graceful “Queen of the Skies” from long haul service. At a bittersweet farewell event at San Francisco International this week, Cathay’s Americas head Tom Owen said that Cathy is shedding itself of the B747 in “one of the fastest fleet replacements in history.” Why so fast? Owen said that while the company credits the 747 as the tool that made it a truly global carrier in the 1990s, “it was designed in an era when a barrel of oil cost $15-$20.” With oil currently hovering around the $100/bbl mark, Cathay is moving to the Boeing 777-300ER and the soon-to-be-released Airbus A350 (both of which are 25% more efficient than the 747) for its long haul flights. Cathay’s remaining 747s will be deployed on intra-Asia routes for the next two years, and will then disappear.

Related: Sad to see the graceful 747 fade away! 

Mockup of Aer Lingus' new true lie flat business class seat coming in 2015 (Aer Lingus)

Mockup of Aer Lingus’ new true lie flat business class seat coming in 2015 (Aer Lingus)

New biz classes at Aer Lingus, Finnair.  Aer Lingus has detailed its plans for a (much needed) revamped business class to debut in 2015, with fully-flat seats, free Wi-Fi, 16-inch hi-def touchscreens and Irish cuisine. Meanwhile, Finnair has unveiled the interior designs for its long-haul fleet of Airbus’ new A350 XWB (extra wide body) aircraft, which the Finnish carrier will start flying in 2015. The 297-seat A350s will have a 46-seat 1-2-1 business class with flat-bed seats, 16-inch touchscreens, Wi-Fi and more.  (TravelSkills contributor Ramsey Qubein recently flew to Helsinki for a first hand look at the first A350– stay tuned for his review later this week!)

Did you see our post on How to Deal With Americans? This is one of those cases where reader feedback is even better than the post! :) Check it out here.

AIRPORTS

New DART rapid rail connection at DFW

New DART rapid rail connection at DFW (Photo: Dallas Area Rapid Transit)

DFW gets a rail link. August 18 marks the opening of the DFW Airport Station, the terminus for a five-mile extension of Dallas Area Rapid Transit’s light rail. The station, part of DFW’s Terminal A, is opening four months ahead of schedule. The new Orange Line extension runs from the airport to Belt Line Station, with continuing service to Irving-Las Colinas, Dallas Market Center and downtown Dallas. It will make DFW the third-largest U.S. airport with a direct rail link to the city center.

HOTELS

A posh new perch in NYC

The striking new Park Hyatt: A posh new perch in NYC (Photo: Hyatt)

NYC Park Hyatt opens next week. An August 19 debut is slated for Hyatt’s new flagship property, the Park Hyatt New York, across from Carnegie Hall on West 57th Street. The posh property takes up the first 25 floors of a 90-story glass tower that reshapes the Midtown skyline; the floors above contain ultra-expensive condos. The Park Hyatt has 210 extra-large rooms (standard rooms average around 500 square feet), including lots of suite options; rates start at $700-$800 a night.

Rebranded Chicago-area hotels. There’s lots of hotel rebranding in and around Chicago this month. Downtown, the former Crowne Plaza at 160 E. Huron was remade into a dual-branded Hilton — the Hampton Inn and Homewood Suites by Hilton Chicago Magnificent Mile … The former InterContinental Chicago O’Hare Hotel, a 556-room property across from the Donald Stephens Convention Center in suburban Rosemont, has been acquired by Loews Hotels and converted to the Loews brand … In the western suburb of Oak Brook, the former Renaissance has been converted by Starwood into Le Meridien Chicago-Oak Brook Center after a $25 million renovation; and the former Oak Brook Hills Resort & Conference Center is now the Hilton Chicago/Oak Brook Hills.

In Case You Missed It…

>Ten little things that make a difference in a hotel stay.

>Hawaiian Airlines will start SFO-Maui A330 service four times a week November 20, increasing to daily December 17.

>TravelSkills contributor has mixed results with a recent Airbnb booking for a business trip

-Jim Glab & Chris McGinnis

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Check out these popular recent TravelSkills posts:

How to deal with Americans

10 little things some hotels get right

Better Sky Club snacks + New LaGuardia lounge + Marriott MegaBonus back + Nifty new ATL arrivals app

Month #3: A TravelSkills update from Chris

Airbnb for a business trip? Mixed results

SFO runways reopen + Fewer amateurs in PreCheck + Delta cocktails now $8 + United’s cool passport scan app

Mergers that make sense

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

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10 little things some hotels get right

When it comes to the best hotel stays, it’s not plush spas, marble lobbies and striking architecture that really matter.

It’s the little things some hotels get right that really make a difference…and make us want to come back. Am I right?

Here are 10 little things I’ve noticed that always make me feel good about the hotel I’m staying in:

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Real cream (such as these “mini-moos”) provided with in-room coffee maker…and not those nasty packets “non-dairy creamer.”

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Real exhaust fans in the bathroom- not just some spooky looking “vent.” 

Photo: Chris McGinnis)

Photo: Chris McGinnis)

A clean TV remote… plus a TV that does not make me flip through menus and pay per view ads to get to CNN

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Light switches that do not require an engineering degree to operate. (Who needs “twilight” in a hotel room?)

In Copenhagen! I usually prefer a walk in shower, but this tub shower with a view was pretty nice! (Chris McGinnis)

In Copenhagen! (Chris McGinnis)

A shower with plenty of light a glass door and no filthy shower curtain. 

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(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Real hangers, please! 

This hotel in Bangkok only had a heavy curtain separating the bathroom from the guest room. (Photo: Chris McGinnis)

This hotel in Bangkok only had a heavy curtain separating the bathroom from the guest room. (Photo: Chris McGinnis)

A real door that closes to the bathroom (not some sliding wall that does not block bathroom sound, light or odors)

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Windows that open to the outside– no hermetically sealed rooms, please. 

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

An easy to understand thermostat with AC that is not “motion controlled” and turns off in the middle of the night.

(Chris McGinnis)

(Chris McGinnis)

Plenty of knobs on which to hang towels, clothes or toilet kits in the bathroom.

(Photo: Chris McGinnis)

(Photo: Chris McGinnis)

Glasses, cups or mugs that are wrapped in plastic so I know they are clean

One thing I have not yet seen, but would love to: A hotel that provides a mouse pad for use on glass-topped desks! Has anyone ever seen that? I usually have to use a menu or magazine to make my portable mouse work.

What are the “little things” that you notice when you stay at a great hotel? Please leave your comments below.

–Chris McGinnis

 

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Check out these popular recent TravelSkills posts:

Better Sky Club snacks + New LaGuardia lounge + Marriott MegaBonus back + Nifty new ATL arrivals app

Month #3: A TravelSkills update from Chris

Airbnb for a business trip? Mixed results

SFO runways reopen + Fewer amateurs in PreCheck + Delta cocktails now $8 + United’s cool passport scan app

Mergers that make sense

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

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Better Sky Club snacks + New LaGuardia lounge + Marriott MegaBonus back + Nifty new ATL arrivals app

Entering the brand new American Express Centurion Lounge at New York LaGuardia (Photo: American Express)

Entering the brand new American Express Centurion Lounge at New York LaGuardia (Photo: American Express)

Summer’s not even over yet, but business travel news is coming at us from all directions, so we’re offering a double dose of news this week…

AIRLINES

Soup ‘n salad at Sky Clubs. Delta has updated and enhanced the menu offerings at its Sky Clubs, bringing aboard some healthier options like salads and soups that it has been experimenting with over the last year. You can see what’s new at this web page, and check out nutritional information for some selections. Meanwhile, in-flight duty-free shopping is no longer an option for travelers on Delta. The airline has terminated its relationship with the vendor it was using for the program, and reportedly has no plans to find a new one. So from now on, it’s the airport duty-free shop or nothing for Delta flyers. (Did you ever buy anything from inflight duty-free anyway– or see many others doing so?)

Airline cancellation rates vary greatly. According to the latest monthly government numbers, some airlines are much better than others at keeping their flights operating. Delta canceled just 19 departures in June, out of almost 70,000 flights operated. Other carriers with cancellation rates close to zero were Hawaiian, Frontier and Virgin America. By contrast, American’s regional subsidiary Envoy had a 6.5 percent cancellation rate.

Sunny skies for Virgin America. SF-based Virgin America posted a $37 million second quarter profit this week, up significantly compared to the same time last year when it lost $8.8 million. AP pegs the good results on increasing airfares, which are up 5% over the same time last year. We of course peg the results on Virgin’s recent sponsorship of the TravelSkills blog! :)

An 8-passenger SurfAir Pilatus. Have you or would subscribe?  (Photo: Chasen Richardson)

An 12-passenger SurfAir Pilatus. Have you or would subscribe? (Photo: Chasen Richardson)

All-you-can-fly airline expands. California-based Surf Air, a small new venture that lets customers fly as much as they want on its intrastate network for a membership fee starting at $1,599 a month, said it has seen “incredible demand from consumers” — so much that it plans a big expansion. The company has placed an order for up to 65 new Pilatus PC-12 eight-passenger turboprop aircraft, has raised another $73 million in capital, and plans to expand to more destinations. Surf Air claims 900 members already, with 350 more on hold awaiting more planes and routes. (Have you tried Surf Air or do you know anyone who has flown it? Please leave comments below.)

Frontier revamps elite levels. Frontier Airlines plans to replace its EarlyReturns Ascend and Summit elite levels effective February 15, 2015, with a single level called simply Frontier Elite. It’s open to members who accumulate 20,000 miles or 25 segments between January 1-December 31, 2014. Benefits include a free carry-on bag (the airline now charges a fee for them), but no more free checked bags. On October 31, 2014, the airline also plans to start imposing a fee (elites are exempted) for EarlyReturns redemptions booked less than 180 days in advance.

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

.

AIRPORTS

ATL tests international arrivals app. Those self-service Automated Passport Control kiosks — which speed up processing of international arrivals who are not part of the Global Entry program — are popping up everywhere this year, but now Customs and Border Protection is going a step further. CBP just started pilot-testing a free app at Atlanta Hartsfield-Jackson that lets arriving travelers input their passport data and Customs declaration on their mobile device, then gives them a scannable QR code to present to the CBP officer. Have you tried it yet?

Nice views from the new American Express Centurion Lounge at LGA (Photo: AMEX)

Nice views from the new American Express Centurion Lounge at LGA (Photo: AMEX)

AmEx adds an LGA lounge. American Express cut the ribbon on a 5,000-square-foot Centurion Lounge in New York LaGuardia’s Terminal B (third level, pre-security), offering work spaces with high-speed Wi-Fi and electrical outlets; cuisine from Cedric Vongerichten, executive chef at New York’s Perry St restaurant; and specialty cocktails and wine selections. Entry is free for AmEx Platinum Card and Centurion members; a one-day pass costs $50 for other AmEx cardholders. Other Centurion lounges are in Las Vegas McCarran and Dallas-Ft Worth with additional locations coming to SFO (construction now visible from inside Terminal 3 near the United Premier check in area) and MIA.

HOTELS

Marriott expands app check-in. Marriott unveiled a huge expansion of its new mobile check-in and check-out capability for Marriott Rewards members. Previously available at 500 properties in its Marriott Hotels brand, it’s being expanded to 11 more Marriott brands, from Ritz-Carlton to Marriott Executive Apartments. “With these latest additions, these services are immediately available at 1,200 properties worldwide, and will be live at more than 4,000 hotels worldwide by year-end,” the company said. The app is available for iOS and Android devices.  In other news, Marriott Rewards members can earn up to 25,000 bonus points for stays from September 15-January 15 with the group’s new Fall Megabonus promotion.

CARS

New planning app links with Hertz GPS. Hertz’ NeverLost GPS in-car navigation system has a new companion — a free trip planning app from Navigation Solutions for iOS and Android devices that serves up scads of information about local places and events. The app works in tandem with NeverLost via the cloud, and includes city guides for 40 U.S. cities, with additional data on many more. “The interactive app goes far beyond navigation, including events, local weather, Augmented Reality, social media sharing and much more,” Hertz said. Now that we all have Google maps and apps like Waze, does anyone still use NeverLost? Leave your comments below!)

In Case You Missed It…

>Here’s a progress report on the new TravelSkills after its first three months.

>Are Airbnb properties right for a business trip?

>A new Hilton promotion lets HHonors members earn triple points through October.

— Jim Glab & Chris McGinnis

 Like what you just read? Then say so! Scroll back up to the top and  LIKE the post on Facebook, post it on Linked In and/or tweet it! 

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Check out these popular recent TravelSkills posts:

Month #3: A TravelSkills update from Chris

Airbnb for a business trip? Mixed results

SFO runways reopen + Fewer amateurs in PreCheck + Delta cocktails now $8 + United’s cool passport scan app

Mergers that make sense

Serial stowaway finally gets her free flight

3 brand new Los Angeles hotels (& 3 facelifts)

How to get on earlier flight without paying fee

Trip Report: ANA’s 787 Dreamliner to Tokyo

20 different biz class seats in 1 room- PHOTOS

Frequent travelers love Chick-fil-a

Kicked off flight for a tweet? Southwest responds

Are you in the market for a new credit card? Looking for a fat points or mileage bonus to sweeten your balance? Then check out our BEST CREDIT CARDS FOR BUSINESS TRAVELERS and scoop up the deals!

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Airbnb for a business trip? Mixed results

Airbnb balcony view

The view from the balcony of my Airbnb accommodation (Photo: Airbnb)

During a recent business trip to Los Angeles, I stayed in an Airbnb apartment for the first time. When I made the booking, I was thrilled at the prospect of getting more for less—fabulous location, more space, free parking and (of course) free high-speed wi-fi. But as a first-timer, I also had a plenty of questions about using Airbnb for a business trip.

Regular TravelSkills readers may recall why I chose Airbnb for this trip…here’s a snippet from my previous post Are Uber, Airbnb or Lyft safe?

I booked an Airbnb condo in Los Angeles because all the convention hotels near my conference were sold out—except one property 10 miles away. The thought of a 10-mile slog in LA traffic was unbearable. Through Airbnb, I booked a one-bedroom condo in a brand-new building across the street from the convention center. Like most business travelers, cost was not my primary motivation, but it made me smile to be saving $84 a night. Hip décor and free use of the building’s gym and pool didn’t hurt either.

Recently, Airbnb has made a play specifically for the business travel market with a new, focused portal and by partnering with Concur on its TripLink product.

But does Airbnb really make sense for business travelers? Let’s see…

Airbnb living room 2

The unit’s living room was a lovely place to hang out at the end of the day. (Photo: Airbnb)

Here’s how my Airbnb stay played out:

Right off the bat, I have to say that I missed the familiarity of checking in in a hotel lobby. “Checking-in” at my Airbnb proved to be confusing and time-consuming. I was thrilled to have free parking for my rental car. So when I drove in from the airport, I followed the instructions the host provided. Entry required punching a code into a garage keypad, identifying myself and waiting for someone on the other end to open the gate. There were some miscues, and that process took about 10 minutes. The iron gate finally swung open.

The unit’s keys were to be in a lockbox on a pillar by the parking space. Thankfully, opening the lockbox went without a hitch. But then, it was not clear how to get from the parking garage into the locked building. At this point I was thinking fond and nostalgic thoughts about hotel front desks—I wanted one! After 10 more minutes, two phone calls and a few texts, I was in. Hours later I realized the fob for building entry was on the key ring. Dumb. Still, at a hotel, I would have been unpacked by then.

Bedroom in my Airbnb accommodations. What happens when you need to call "housekeeping?" (Photo: Airbnb)

Bedroom in my Airbnb accommodation. But what happens when you need to call “housekeeping” for an extra towel? (Photo: Airbnb)

Luckily, it got better once inside. The apartment was lovely and as clean as any hotel room. The view of the Convention Center, Staples Center and L.A. Live was just as the listing promised. There was complimentary coffee (Keurig!), tea, and water bottles, and snacks were provided free of charge. And of course, free wi-fi is always a welcome amenity.

The primary reason I chose this Airbnb apartment was its super-handy location. I was only a three minute walk from the front door of the LA Convention Center and reveled in the convenience– I was closer than all those other attendees at my convention who were paying significantly more up the street at the JW Marriott, or Ritz-Carlton.

Related:  Best new biz-class hotels in L.A.  | 20 business class seats in one room

In the morning, it felt a little weird waiting for the building’s elevator with some “real” (non-Airbnb) residents. And I wondered…as an Airbnb guest, was I a persona non grata? Maybe. I smiled and looked down. The following days I would conceal my convention badge.

One day while at the convention, I realized I needed my laptop, which I’d left back at the apartment. I dashed across the street and back in the span of five minutes. If I’d chosen a hotel, this would likely not have been such an easy option. Big score for Airbnb.

The front door to my Airbnb apartment near the LA Convention Center (Photo: Nancy Branka)

The front door to my Airbnb apartment near the LA Convention Center (Photo: Nancy Branka)

When the sun went down, though, I wasn’t feeling the love. I attended a convention-sponsored party at a nearby venue. Easy—just a short walk, right? When I walked over to the event in the evening light with lots of fellow conventioneers around, I felt happy about the sunset stroll.

Please join the 50,000+ people who read TravelSkills every month! Sign up here for one email-per-day updates!

However, when the event was over and I had to walk back to the apartment in the dark,  I wasn’t so sure about the neighborhood. There was no brightly lit and active hotel front door and lobby staffed by a doorman and a steady stream of cars, taxis and guests. And I wasn’t comfortable with the homeless man camped out by the building’s front door, something I’d less likely encounter at a business-class hotel.

Did my real-life Airbnb experience meet my expectations?  Overall, it was a very positive stay because of location, location, location. So I’m glad to have Airbnb in my arsenal of travel resources. Now that I’m no longer an Airbnb newbie, I would feel more comfortable about doing it again, especially for a longer stay. 

But on the other hand, there were some hassles that would make me think twice about using Airbnb again for a business trip. Every Airbnb unit, every host and each location is different– careful scrutiny of both is essential to a successful stay. Luckily, the Airbnb site is very helpful when it comes to this with plenty of safeguards, user reviews, verified photos, maps and information. But booking a brand name, business class hotel room doesn’t require such scrutiny.

Have you ever used Airbnb for business travel? Would you feel comfortable using it? Share your thoughts in the comments.

– Nancy Branka 

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