Virgin speeds up in-flight Wi-Fi. Flyers on Virgin America who use in-flight Wi-Fi should notice an improvement in download speeds now that the airline has completed the deployment of Gogo’s ATG-4 Wi-Fi service on all 53 of its Airbus A320s. With speeds topping out at 9.8 Mbps, the ATG-4 service is more than three times faster than the first generation of in-flight Internet. To promote the enhancement, Virgin and Gogo are offering a chance to win roundtrip flights, a new iPad or free Wi-Fi service for a year to persons who “share their best ‘office in the sky’ moment on Twitter and Instagram with the hashtag #OfficeInTheSky.” Readers, what’s your experience with in-flight Wi-Fi? Too slow? Too expensive? Or just right? Post comments below.
Gogo Wi-Fi Tip: Did you know that you can buy Gogo day passes online before your flight for just $16 vs the $35+ fee you’ll pay for connecting on the plane? This saves the most money for longer transcon flights. Get your passes ahead of time here: Gogo $16 day pass
SkyMiles offers Hertz status. Delta has bolstered its partnership with Hertz by offering SkyMiles Medallion members elite status in the car rental company’s Gold Plus Rewards program, which will give them expedited service and car upgrade eligibility. Gold Medallions can join Hertz’s Five Star Program, while Platinums and Diamonds are eligible for the Gold Plus Rewards President’s Circle. Delta set up a web page with a link to the registration process for Hertz status enrollment. Medallions can also scan Hertz’s summary of benefits for the Gold Plus Rewards status levels.
Alaska debuts new in-flight perks. Streaming in-flight entertainment to personal electronic devices is just one of the perks Alaska Airlines is rolling out as part of its new “Alaska Beyond” in-flight improvements. The company said entertainment streaming — currently available on 50 of its 737s, and coming on the rest by April — will be free through January 31; after that, movies and TV shows start at $1.99. The improvements also include new Recaro leather seats with power outlets and USB ports at every seat (currently on 95 percent of its aircraft) and new in-flight service that offers “locally-sourced, artisan food and beverage from iconic Northwest brands.” Later in 2015, Alaska is due to begin installing new overhead bins that provide 48 percent more storage space.
Routes: Southwest, JetBlue, AA. Southwest will add new service next year on several routes: On June 7, it will begin twice-daily Los Angeles-Portland, Ore. flights as well as new daily service between LAX-Indianapolis, Oakland-Nashville and Oakland-New Orleans. On June 28, it will add twice-daily Indianapolis-Boston flights and daily service between Austin-St. Louis and Austin-Orange County, Calif. … JetBlue last week inaugurated three new Florida routes from Washington Reagan National, including twice-daily service to Jacksonville and daily flights to Ft. Myers and West Palm Beach … American Airlines has filed for government approval to start code-sharing with Mexican carrier Interjet, with plans to put the AA code onto Interjet flights from Mexico City to Huatulco, Villahermosa, Merida, Tuxla Gutierrez and Oaxaca.
China connections: United, Virgin. United Airlines plans to boost seasonal capacity from San Francisco to China in 2015. The carrier said that from May 6 to October 24, it will double its SFO-Shanghai service to two flights a day, and from June 4 to September 1 it will increase SFO-Chengdu frequencies from three a week to daily. Meanwhile, Virgin America said that starting in 2015, it will offer members of its Elevate program reciprocal benefits with China Eastern, so they can earn and burn miles on the Chinese carrier’s flights. Virgin will also add the Shanghai-based airline’s code to a number of its U.S. routes.
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New Qantas First lounge at LAX. Qantas has cut the ribbon on a new Qantas First lounge at Los Angeles International Airport that’s more than three times the size of its predecessor. The new Qantas First facility — open to first class customers, Qantas Platinum and Platinum One frequent flyers, and Oneworld Emerald and international first class flyers — can seat more than 200 guests. It has a 74-seat restaurant with cuisine from Australian celebrity chef Neil Perry, as well as enhanced services like faster Wi-Fi, wireless printing, cable TV, a pair of private work suites and seven shower suites. Meanwhile, Qantas last week increased service on it s LAX-Melbourne route from seven flights a week to 10.
InterContinental to acquire Kimpton Hotels. The popular and fast-growing boutique chain Kimpton Hotels & Restaurants, with 62 U.S. properties and 16 more in the works, is being acquired by InterContinental Hotels Group for $430 million. Noting that the boutique hotel business is “the fastest growing segment in the industry,” IHG said that Kimpton, with its distinctive designs and decors, will be “highly complementary with IHG’s Hotel Indigo and EVEN Hotels brands.” The purchaser said it would speed up the growth of Kimpton in the U.S. and introduce the brand in foreign destinations, citing a “significant opportunity” for expansion in Europe and Asia. There will be no immediate impact on customers; Kimpton told members of its Karma Rewards plan in an email that its program and the IHG Rewards Club “will continue to run as separate loyalty programs” for the time being.
Starwood expands free Wi-Fi. On the heels of a similar announcement by Marriott two months ago, Starwood Hotels & Resorts said that effective February 2, 2015, members of its Starwood Preferred Guest program who book their rooms directly through a Starwood digital channel including websites and mobile apps will get free standard in-room Wi-Fi access at all the company’s brands. Starwood already offers free Internet at its Aloft, Element, and Four Points by Sheraton brands in North America, and to SPG Platinum members. Starwood’s other brands include St. Regis, The Luxury Collection, W, Westin, Le Meridien and Sheraton.
Hilton digital check-in goes live. Hilton Worldwide announced last week that guests who use its Hilton HHonors app can now check in digitally at more than 4,100 of its properties worldwide in 11 brands, using their own smartphones, tablets or desktops. They can also use the app to select a specific room for their stay. Next year, Hilton said, it will expand the app’s functionality so guests can unlock their room doors with their smartphones, starting with its Conrad, Hilton, Waldorf Astoria and Canopy by Hilton brands. Have you tried digital check-in with any hotels yet? Any problems?
In Case You Missed It…
- American ups the ante for premium flyers with mileage bonuses.
- Evaluating the new hotel discount search engines.
What are the two best all-around credit cards? Both currently offer 40,000 mile sign up bonuses!
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