In Tokyo: New airport options

Haneda Airport International Terminal New Wing

The new wing at Haneda Airport’s International Terminal (Photo: Jun Seita / Flickr)

Quick — where is Tokyo International Airport? If you haven’t flown into Japan recently, your reflex response might be “Narita,” the airport located well over an hour east of the capital by train or even longer by taxi or shuttle bus.

However, closer-in Haneda (HND) is also known as Tokyo International Airport. This near-city-center airport is getting an increasing amount of attention with a newly expanded international terminal that turns four this month, and a handful of new flights.

For example, United launches a new daily nonstop from SFO to Haneda this Sunday October 26th, using a three-class 777-200ER. On December 1, Japan Airlines will deploy a larger, newly revamped, four-class Sky Suite 777 on the SFO>HND run. And American Airlines is fighting to get in on the Haneda action.

United’s new flight departs SFO at 6:15 pm and arrives at HND 10:45 pm the next day. From Tokyo, the flight departs at 1:00 am and arrives in SFO at 5:10 pm.

On the plus side of the scheduling for US flyers,  return flights from Haneda are a pleasing late night departure (ideal for connecting from elsewhere in Japan or Asia, since Haneda has far more domestic flights than Narita), and tend to arrive at west coast hubs in the late afternoon, in time for a 7-9pm connection– or dinner and bed.

(Note: Starting in Sunday, United will operate once-daily service between SFO and Narita, rather than the twice-daily service currently offered.)

United seat map

Looks like United’s new Haneda flight is popular with business travelers already… only 5 biz class seats left on Sunday’s inaugural flight last time we checked.

Frequent Tokyo traveler and TravelSkills reader Hitoshi Hokamura told us, “I have been flying SFO-Narita for 23 years but after a one-time experience on a Haneda night flight, I have completely switched to HND for both my business and pleasure trips. Haneda is much closer to Tokyo, plus timing is great. For example, with Narita flights, my first day and last day of the trip used to be chopped in two on both ends, but with this night flight to/from Haneda, I have almost a full day on both ends .”

In addition the United’s and JAL flights from SFO, flyers from or connecting in North America also have the option of Haneda flights from:

  • Los Angeles, Honolulu and Vancouver on ANA
  • Honolulu on JAL
  • Los Angeles (and seasonally Seattle, but more about that below) on Delta
  • Toronto on Air Canada
  • Honolulu on Hawaiian

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So why aren’t we all flying to Haneda? Well, the authorities granting slots for Haneda have been slow to let non-Japanese carriers in — and when airlines like Delta and American have been granted slots, they’re forced to depart and arrive during inconvenient overnight hours. (Haneda is the second busiest airport in Asia and the fourth busiest in the world.)

That type of restriction on US carriers makes Haneda flights only effective for flights to and from the west coast. That’s why American cut its New York JFK-Haneda flight last October, and that’s why Delta shifted its Detroit-Haneda flight to Seattle.

More controversially, timing is also allegedly part of the reason why Delta’s flight is operating on what’s basically a seasonal basis. For its part, American doesn’t think Delta’s playing fair, and has asked the US DOT to hand over Delta’s slot for Los Angeles service — so we could see an American Airlines flight shifting from Narita to Haneda if the DOT agrees.

Haneda vs Narita: Which is best for you?

Choose Haneda for: Evening west coast US departures, evening US west coast arrivals/connections, late night Japan departures, if your destination is Tokyo, or if you’re connecting late in the day on a return from another city

Choose Narita for: More flight options, non stops from non-West-Coast cities, same-day connections to major Japanese cities, if you want to connect on a US airline elsewhere in Asia for upgrade or status reasons, wider choice of connections to Asia.

Related: Trip Report: ANA’s Dreamliner to Tokyo


Good Advice for getting to or from Haneda:

Keikyu, the primary railway company for access from Haneda, is probably the best way to get to or from Haneda for most business travelers, and offers three options: $10 on a fast, clean train to Shinagawa station in 12 minutes for Y410 (knock off two zeroes to convert approximately to USD, so about $4) or Tokyo station in 20-30 minutes for Y580). Compare that with over $30 on the NEX train from Narita or $25 on the more complicated Keisei option.

Second, Keikyu and other companies offer limousine buses that are direct with no transfers, take about an hour and range from $10-25 depending on your destination. That’s less than half the time and about half the cost of Narita limousine buses.

Third, there’s a set-fare taxi option that will set you back the best part of $85, but is obviously door-to-door to or from your hotel. That’s less than a third the price of a taxi from Narita, which is in excess of $200.

And, lastly, there’s the Tokyo Monorail, which is a bit of an advanced user option that connects to four lines including Tokyo’s circular Yamanote Line. If you’re familiar with Tokyo and know how the Suica card system works (it’s a tap-the-card payment system that works across Tokyo and several other cities in Japan for everything from transport to vending machines), then this is probably the best option for you.

>>Take a peek at what you may have missed on this week! <<

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Trip Report: ANA’s 787 Dreamliner to Tokyo

ANA's gets its shiny new Boeing 787-9 (Photo: The Boeing Company)

ANA’s gets its shiny new Boeing 787-9 (Photo: The Boeing Company)

This week, Japan’s ANA (All Nippon Airways) announced that it will be the first airline to launch a new “stretch” version of the popular Boeing 787 Dreamliner on August 7.  The new 787-9 is “stretched” 20 feet longer than the original 787-8, allowing for up to 40 additional passengers. 

With this delivery, ANA will have 29 787s in its fleet, more than any other airline in the world. 

It's breathtaking to see the elegant bow of the 787's wing during flight. (Chris McGinnis)

It’s breathtaking to see the elegant bow of the 787’s wing during flight. See the Japanese sun symbol on the wing? (Chris McGinnis)

ANA inaugurated the Dreamliner flights between San Jose and Tokyo Narita in January 2013 , but put the service on hold shortly thereafter due to the plane’s well-publicized battery issues. Thankfully, the SJC-NRT nonstops resumed on June 1 last year. And since then, the 787 has been enjoying a honeymoon stage in the US and around the world as passengers praise its big tinted windows, giant overhead bins, smooth ride and more humid cabins. 

Among US carriers, only United currently flies the 787, but Boeing says that there are 160 Dreamliners now in operation around the world, and that sixty customers have ordered more than 1,000 of the fuel efficient, composite birds. The third iteration of the the Dreamliner, the 787-10, will be stretched another 10 feet and assembled in Charleston, SC. 

In case you haven’t had a chance to ride on one, here are some photo highlights of my ANA Boeing 787-8 Dreamliner flight between San Jose International and Tokyo-Narita last year.

(Photo: Chris McGinnis)

Tinted windows (Photo: Chris McGinnis)

>The windows on the 787 really are bigger (by 20%)– it’s the first thing you notice when stepping on the plane. Instead pulling shades up and down, those in window seats can adjust the tint electronically– sort of like Transitions Lenses. The downside is that they never completely black out like you you get with a regular window shade.

>Lower pressure and higher humidity in the 787 cabin are detectable– for one thing, your eyes and lips don’t dry out as fast. I’m not sure how to describe the feeling other than to say that cabin air just felt softer. And I felt better when I got off the plane.

(Photo: Chris McGinnis)

Gigantic workspace- enough room for your laptop and meal (Photo: Chris McGinnis)

>The plane exudes spaciousness with higher ceilings and a wider fuselage– there just feels like there is more space, even in economy class. The extra-large business class section (46 seats) seems to take up half the plane. And I’ve never seen a larger tray table in all my years of flying. (See above and below.)

Check out all the "spread out" space you get in the middle of the middle row (Chris McGinnis)

Check out all the “spread out” space you get in the middle of the middle row (Chris McGinnis)

>In ANA’s business class, the BEST seats are odd numbered window seats, and even numbered center seats– check out the photo above and you will see how a center seat on this plane is like sitting at the helm of Starship Enterprise. If you can put up with the commotion around the galleys and lavatories, bulkhead seats are the best of the best seats on the plane in terms of personal space. See Seatguru for the 787’s cabin layout.

The traditional Japanese dishes were a little fishy, but good! (Chris McGinnis)

The traditional Japanese dishes were a little fishy, but good! (Chris McGinnis)

Related: TravelSkills editor Chris McGinnis recounts his unusual experience in Tokyo during the grounding of the Dreamliner in early 2013

I loved this homey and tasty snack of udon noodles in broth and topped with dried seaweed served mid-flight (Chris McGinnis)

I loved this homey and tasty snack of udon noodles in broth and topped with dried seaweed served mid-flight (Chris McGinnis)

>Inflight dining in business class blew me away– the food and drink menu is 24 pages long (!), well suited to both western and Japanese palates. (I went native and ordered off the Japanese menu…Oishii!)

Business class was full, but it sure did not feel that way (Chris McGinnis)

Business class was full, but it sure did not feel that way (Chris McGinnis)

Economy class on ANA's B787-8 (Chris McGinnis)

Economy class on ANA’s B787-8 is 2-4-2(Chris McGinnis)

>ANA’s 787-8 is relatively small plane: Only 158 passengers (46 business, 112 economy), which makes it the right size for smaller markets like San Jose-Tokyo. Compare that to a Boeing 747 which holds 350-400 passengers. End result? Boarding is fast and easy– it feels like a less crowded domestic flight.

Talk about true lie flat in business class! Looks like Kansas! No tilt or angle at all (Chris McGinnis)

Talk about true lie flat in business class! As flat as Kansas! No tilt or angle at all (Chris McGinnis)

Nice touches: Window in the lav, and the toilet seat is warm! (Chris McGinnis)

Nice touches: Window in the lav, and the toilet seat is warm! (Chris McGinnis)

>Finally, there’s a window in the lavatory– and the Toto toilet has a heated seat with sprayer–  see above.

>ANA’s roundtrip coach fares between SJC and NRT are about $1,500… Business class fares are in the $4,000 range,  pretty much the same as Tokyo fares out of SFO. ANA is a Star Alliance partner, which means opportunities for earning and burning Mileage Plus miles on these flights.

Thank you note from my sweet flight attendant (Chris McGinnis)

Thank you note from my sweet flight attendant who taught me that “Oishii” means “delicious!”  (Chris McGinnis)

>Memorable: Flight attendants write sweet thank you notes to passengers.

So whaddya think? Have you flown on a B787 with ANA or other airline? Please leave your comments below! 

–Chris McGinnis

Disclosure: ANA covered the cost of my trip to Tokyo.

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14 Amazin' Asian hotel pool views

[pb_slideshow group=”1″]

Over the last year or so, I’ve been making the trip across the big green Pacific a lot… and have seen some stunning, sparkling hotel pools along the way. Here’s a slideshow of the nicest ones I’ve seen. (All photos: Chris McGinnis)

I’m hoping this might help you all dream of warm tropical places after a long cold winter….

Happy Spring!

Let me know what you think about occasional slideshows like this….I travel a lot… and take a lot of photos. I’d like to share them here, but don’t want to bore my readers. So please provide some feedback about our slideshows below. Thanks!

Chris McGinnis

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Catching up on Bay Area Travel News, March 17 2013

In this issue: New flights to Newark; free mags at Bay Area airports; new lie-flat seats to Japan; more car sharing at Bay Area Airports; take our POLL about car-sharing!; how to jump in a seat on a private jet.

Jersey in Noe Valley (Chris McGinnis)

Jersey in Noe Valley (Chris McGinnis)

25% OFF JERSEYLICIOUS FLIGHTS. To celebrate its new nonstops between SFO/LAX and Newark, New Jersey (EWR), Virgin America is offering a nice 25% discount on a future flight  to or from EWR. (somewhat restricted– no Fridays or Sundays). To get the discount, you must enter its “Fly Like a Boss” Facebook campaign. You can also win a chance to fly on the inaugural LAX-EWR run with Richard Branson and Mashable’s Peter Cashmore. Details here. Virgin says that since it announced the launch of EWR flights, fares on the EWR-West Coast routes have dropped by as much as 30 percent “and travelers now have an airline option that guarantees Wi-Fi, live TV and new aircraft on every flight.” Current roundtrip fares on the SFO-EWR run for mid-May flights are about $365. Virgin is also offering a double or triple points promo on flights between now and June 30, but you have to register to get the bonus.

FREE PREMIUM MAGS AT SFO/OAK/SJC. Here’s a helpful new app for TravelSkills Readers (BATs) who frequently find themselves stuck at the airport during delays, yearning for a good read, but hesitating to weigh down their bags with heavy magazines. The new Foli iPad app offers free access to premium magazine content (the stuff that’s normally behind a pay wall at glossies like Vogue, Car & Driver, GQ or Bon Appetit)—but it only works at the airport. Foli uses geolocation technology to limit access to Bay Area airports only—as well as a few coffee shops and hotels.  Download the Foli app for free at the iTunes store. It’s definitely worth a download because you never know when the fog will roll in.

Delta's flat bed seating on a 767. (Photo: Delta Air Lines)

Delta’s flat bed seating on its Boeing 767s. (Photo: Delta Air Lines)

MORE LIE-FLAT SEATS TO JAPAN. Starting April 1, Delta will offer business class seats that recline to a full 180 degree flat bed for sleeping on its Boeing 767-300ER flights between SFO and Tokyo Narita. That means that all business class seats on all airlines (United, ANA, Delta) on the heavily traveled SFO-NRT route are now flat.  Japan Airlines flies between SFO and the closer-to-downtown Tokyo Haneda Airport, but offers the less popular “angled lie flat” business class seat.  (Did you know that JAL’s SFO-Haneda flights are numbered 001 and 002?) Headed to Tokyo? Then be sure and check out my latest dispatch from the Land of the Rising Sun for BBC: Business Trip: Tokyo.

Are YOU signed up for BAT updates? If not, why not? Email in the upper right column, please! 

One of BMW's electric DriveNow cars in SF (Photo: DriveNow)

One of BMW’s electric DriveNow cars in SF (Photo: DriveNow)

DRIVING TO SFO. TravelSkills recently included mention of FlightCar’s car sharing service but we’ve heard from readers about other similar options. For example, DriveNow is a car sharing service that allows travelers to drive all-electric BMW cars from several locations in and around downtown San Francisco to parking lots near SFO or Oakland airports for less than the average cost of airport shuttle services and more than 50% cheaper than cab fares. The first 30 minutes costs $12 and then 32 cents for every additional minute. (There’s a $39 fee to join the car sharing service.) The service is part of BMW’s sustainable transportation initiative and currently only available in the Bay Area. A similar car sharing service for airport trips called Hubber is in the works, too, with locations at SFO and LAX expected to open this April.

DRIVING TO/FROM NYC AIRPORTS. Hertz on Demand has a similar service in New York City—members can drive a Hertz car between airports and several locations in Manhattan for less than half of what you’d pay a cab or car service…and with the Hertz plan, there is no membership fee. (Hertz on Demand has a location in downtown SF, but currently does not offer one-way drop offs at local airports.)

What do you think about new car-sharing options for airport transfers?

View Results

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A Gulfstream IV (Photo: Nima Pirzadeh)

A plush Gulfstream IV awaits private-jetsetters (Photo: Nima Pirzadeh)

PRIVATE JET SHARING, TOO. Since we are on the topic of sharing transportation, let’s take a look at a brand new service called Jumpseat, which has been billed as “the Airbnb for private jets.” Since many seats on private jets fly empty, Jumpseat is a new app that connects people looking to share those seats with those looking to fly, producing significant savings for both parties. Shopping is free and takes only a few clicks. Registered members can book a JumpSeat without paying a membership fee. For example, when I recently searched for flights from the Bay Area, I found several flights in March and April from San Jose to Santa Ana, CA available for $1000-$2,250 each way. In March, there’s a nice big Citation X jet flying from LA to Eagle (Vail), Colorado with two seats available at $5000 each. Eight seats on a March flight from New York to Aspen on a posh Hawker 4000 are going for $20,000 each. Flying private is not cheap, but there are few hassles—no airport security, for example, when using private jet terminals. Interested? Then check out this article about it on


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Boeing’s 787 grounded: My report from Tokyo

The view from the 47th floor of the Park Hyatt Tokyo (Photo: Chris McGinnis)

The view from the 47th floor of the Park Hyatt Tokyo (Photo: Chris McGinnis)

(TOKYO, JAPAN) Here I sit at the Park Hyatt, Tokyo (the Lost in Translation hotel) watching the morning sun hit Mt Fuji, and watching the headlines and emails about the FAA’s grounding of the Boeing 787 Dreamliner spew forth from my laptop.

As you may know from previous posts, I flew to Tokyo last Saturday aboard one of the first Dreamliner flights to depart San Jose International airport. While there were operational issues with the aircraft at that time,  passengers I spoke with felt confident about flying the brand new 158-passenger bird across the Pacific. Our 10-hour flight to Tokyo was delightful and without incident.

I was traveling with a group of travel media, and during our interviews with ANA executives on Tuesday, we were assured that these were “teething issues” that fell within the band of normalcy for any new aircraft. They were still very excited about the aircraft with plans to buy several more.

While new at San Jose, ANA has been flying the 787 for a year and a half, with rave reviews from passengers, pilots and the media in general. We had heard US Transportation secretary Ray LaHood state a few days earlier that he’d feel confident flying on a 787.

Then, on Wednesday morning here in Tokyo, we heard that a Dreamliner had made an emergency landing at an airport in western Japan, and that all passengers had been evacuated. Apparently, an indicator light told pilots that there was a battery issue, and that there was an unusual odor in the cockpit. After that incident, ANA immediately grounded its fleet of 17 Dreamliners and launched an investigation into the cause. At that time in the US, the FAA said that it was looking into the incident.

Inspecting ANA's maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

Inspecting ANA’s maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

Half of our media group had reservations to fly out of Tokyo bound for San Jose on the 787 on Wednesday afternoon. However, thanks to the slower winter travel season and quick action on the part of ANA staff, there was enough room on Wednesday’s ANA flight to San Francisco to accommodate the group and they all got home safely. I was glad I had already booked my return trip to SFO on an ANA Boeing 777 (instead of the 787 into SJC) for later this week.

Last night, I pondered what all this meant as I sat having a meal in the Park Hyatt’s New York Grill & Bar, thinking about Bill Murray and Scarlett Johansson in Lost in Translation drinking Suntory whiskey, listening to a “Sausalito”-like chanteuse croon while the Tokyo skyline twinkled 52 stories below.

I had a great night’s sleep (almost no jet lag on this trip…maybe due to the 787’s new cabin pressurization … or the Park Hyatt’s comfy beds?) and awoke to another bombshell: The US Federal Aviation Administration had grounded the 787 until it could determine the cause of the incident.

With sketchy information and investigations underway, it’s too early to conclude that the aircraft is fundamentally flawed. But the recent rash of incidents and media hype around them are certain to cause concern…

Here’s a list of what is swirling around in my head about this now. Conclusions will come later….

>First, I’m grateful to be safe and sound in a nice hotel in Tokyo, and not stuck at an airport due to a flight cancellation. I’m glad to have the chance to ride on the 787… and equally glad I have a reservation to get back to San Francisco an ANA 777.

>It’s tough to speculate on what this means for ANA’s new 787 flights between Tokyo and San Jose. The 158-passenger Dreamliner is perfect for a “long, thin” route like Tokyo-San Jose. I think it’s unlikely that ANA will substitute another aircraft on the route—such as a Boeing 777 or 767 because they are simply too big—there is not enough demand in the South Bay to keep a 200-300 seat aircraft full. (American Airlines used to have a 777 on the route, but discontinued the flight in 2006.) So if the grounding of the 787 is short term, the outlook for the route should be okay… is it’s a long-term affair, the future of the route is cloudy.

>ANA is handling cancellations on a day-to-day basis– for example, I’ve just learned that Friday’s flight between Tokyo and San Jose has been canceled, but no decision has been made for Saturday’s flight. On ANA alone, Dreamliner cancellations affect the plans of 4,800 passengers per day, according to a spokesperson.

>The impact of the controversy is likely felt most acutely here in Japan– ANA has a fleet of 17 Dreamliners, most of which are used for domestic flying, so re-accommodating passengers is causing some pain. Japan Airlines has grounded seven 787s. In addition, the lithium ion batteries in question are made in Japan. It’s difficult to watch all this come down on the gentle, polite Japanese who feel deeply embarrassed and apologetic about the whole affair.

>The current FAA grounding will affect flights on United’s 6 Dreamliners, however, none of them now fly into the Bay Area, so the local impact is minimal. United is the only US carrier now operating the plane.

>For perspective, I think it’s important to look at a similar incident regarding the giant Airbus A380 last year. If you recall, serious structural and mechanical issues (cracks in wings and an engine fire) forced Australian authorities to ground the plane until remedies were in place. The grounding was temporary, and the A380 was quickly back in the skies. Hopefully, engineers will be able to find a similar fix for the Dreamliner’s lithium-ion batteries, which seem to be the cause of the jet’s most severe problems at the moment.

>Even if the 787 gets back in the skies quickly, some business travelers will likely book away from 787 flights out of fear that future groundings or reliability issues could foul their travel plans.

>Regarding how the airlines might get this fixed, Hudson Crossing aviation analyst Henry Harteveldt told TravelSkills: “It’s possible the correction may be a multi-step process — a short-term ‘tactical’ fix followed by more in-depth corrections, which may be more complex. Short-term, we may see the FAA recommend airlines limit the types of routes where they operate the 787 — for example, flights that last no longer than a certain number of hours, flights that operate only over land (or close to it), or both. Longer term, the FAA may recommend adding a fire suppression system to the battery bays, replacing the lithium-ion batteries, or something else.”

>The big question remains: Is this plane truly safe to fly? At this point, no one really knows. It’s going to be interesting to watch this pan out.

I’m firmly in the “wait and see” category when it comes to the idea of booking flights on the 787 in the near future. What about you? How do you feel about the 787? Do you trust the airlines, manufacturers and government regulators to keep you safe? Please leave your comments below.

–Chris McGinnis

Bay Area gets its first Boeing 787 Dreamliner flight

All Nippon Airways (ANA) today announced the new nonstop service between Mineta San Jose International Airport (SJC) and Narita International Airport (NRT) in Tokyo will start January 11, 2013.  (ANA announced in 2011 that the flight was coming, but did not commit to a firm start date until now.) The inaugural flight will bring the first Boeing 787 Dreamliner aircraft to the Bay Area. Good news: ANA is a partner in the Star Alliance, so United MileagePlus members will be able to earn and burn miles on the route.

The new flight will depart San Jose at 11:45 a.m. and arrive in Tokyo at 4:10 p.m the next day.  The return flight will leave Tokyo at 5:35 p.m. and arrive at SJC at 10:10 that  morning.  The service is expected to start with five flights per week, excluding Tuesdays and Thursdays.

The afternoon arrival in Tokyo is timed to allow connections to destinations throughout Asia, including Beijing, Hong Kong,Shanghai, Singapore, Taipei, Delhi, Guangzhou, Chengdu, Bangkok, and Manila.  The new route will be available for booking August 30.

ANA will use its new Boeing 787 Dreamliner aircraft on the Tokyo Narita-San Jose route.  Built mainly from carbon fiber composite material, the 787 features increased fuel efficiency and passenger comfort– with larger windows, better cabin pressure and larger overhead bins. ANA was the launch customer of the 787, ordering 55 of the aircraft in 2004 and taking delivery of the inaugural aircraft this year.

American Airlines operated a Tokyo-San Jose route from 1990 to 2006.

Would you use SJC instead of SFO for your flights to Tokyo? Is a chance to fly the new Boeing 787 Dreamliner enough to get you to switch? Please leave your comments below!


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