ECONOMY AMENITY KITS RETURN TO DELTA FLIGHTS…Traveling on a long-haul international flight with Delta this summer? Well, there will be some nice perks coming your way. Taking a tip from its new transatlantic partner Virgin Atlantic, Delta is introducing new amenity pouches on overseas flights including socks, eyeshades, earplugs, and softer headsets. In addition, each passenger gets a large bottle of water to tide them over between drink services. On long-haul transatlantic flights to the U.S., economy passengers will enjoy a new mid-flight ice cream service.
AIRTRAN DROPS WATER BOTTLES FROM BUSINESS CLASS…As part of the effort to integrate Air Tran into Southwest, business class passengers on AirTran will no longer receive individual Dasani water bottles on aboard. Water will continue to be served by the glass, and the brand will switch to Deja Blue canned water. If passengers would like the entire can, they are welcome to request it. This comes after the larger snack basket was downgraded to Southwest snack boxes in the front cabin. Perhaps, management is trying to train AirTran regulars that Southwest is an egalitarian, one-cabin airline.
SKY CLUB IMPROVEMENTS IN DECISION PHASE…Now that Delta’s trial run on boosted amenities in Sky Clubs has completed, it is time to tally the results and weigh the feedback with what is economically feasible to implement. Amenities ranged from hot soup and energy bars to smoothies and sandwiches across the system. Some clubs, like Dallas/Ft. Worth, had massage stations, which received excellent feedback from those that tried them. No decisions have been made yet on what to keep, but the changes (to coincide with the increased pricing for membership and slashing of guest privileges) are expected to be implemented later this year. Stay tuned!
GOURMET BURGERS LAND AT ATL…Fly Burgers opened this month on concourse B luring passengers with its juicy burgers, hot fries, creative salads, and milkshakes. The menu includes clever burger creations including the Korean Kimchee and Holy Guacamole burgers. Have you had a bite yet?
THIS JUST IN…. from Southwest Airlines regarding the integration of AirTran’s A+ Rewards and Southwest Rapid Rewards:
We are nearing the final stages of integration, including the complete transition of all A+ Rewards accounts to Rapid Rewards. This process will begin on November 2, 2014. Rest assured your A+ Rewards Credits are safe and we are committed to making this a smooth transition. Here are a few key dates to know for this transition:
- The last day to earn A+ Rewards Flight Credits will be November 1, 2014.
- The last day to redeem A+ Rewards Credits will be November 1, 2014.
- Existing A+ Rewards Chase Cardmembers will begin earning Rapid Rewards Points in late October. More details about receipt of a replacement for your A+ Rewards Credit Card with a new Southwest Airlines branded credit card will be forthcoming from Chase prior to the end of October.
- The last day to earn credits with Hertz®, e-Miles®, and e-Rewards® will be September 30, 2014
Your A+ Rewards account will be closed on November 2, 2014. We will convert your active A+ Rewards Credits to Rapid Rewards Points at a ratio of one A+ Rewards Credit = 1,200 Rapid Rewards Points. We plan to complete this process as quickly as possible. Please note that your credits will not automatically convert to Rapid Rewards Points prior toNovember 2, 2014. However, as a Rapid Rewards Member, you may still use Rewards Conversion to transfer your credits between programs. With this option, you can enjoy all 90+ destinations served by Southwest Airlines and AirTran Airways.