Somewhere over Greenland up in the bubble on a United B747 (Photo: Chris McGinnis)
AIRLINES.
Did you get the email from United last week? As expected (and as usual) the carrier mimicked Delta’s recent move to increase the amount of dollars members must spend to get (or maintain) Premier status. The 20% bump up applies to qualifying activity in 2015 for status in 2016. The 25K spend threshold on MileagePlus co-branded credit cards for status is not affected by this. Details here. So far, American is still sitting back, watching and remaining vague about any plans it has for the move toward a revenue based program. So what do you think? Last time we wrote about airlines’ new revenue requirements, the general reaction from TravelSkills readers was, “Mmmeh, I’ll easily meet those spending requirements.” And some even lauded Delta and United for weeding out the gamers who don’t pay much but have figured out wily ways to snag awards and upgrades. Please leave your comments below.
AIRPORTS
New Amex Centurion “Studio.” American Express can’t always find a airport space large enough for its super popular Centurion Lounges, like the brand new on in San Francisco. Such is the case in Seattle (SEA), where Amex announced that will open a smaller Centurion Studio instead. Amex says: “The Centurion Studio will be a retreat for Card Members but in a smaller space, featuring some of the amenities Card Members say are most essential: comfortable seating, charging stations, fast and free WiFi, and complimentary healthy snacks and beverages.” Amex told TravelSkills that it will be located “right off the Main terminal towards concourse B, post-security and easily accessible to all terminals.” It will be interesting to see how the smaller studio handles crowds…we’ve heard from several TravelSkills readers already about overcrowded conditions at the SFO lounge and elsewhere….
A grand re-imagining of New York’s LaGuardia Airport- enter on Riker’s Island & take a train to your plane (ReThink NYC)
Visionary plan for LaGuardia. The New York Times reports that one local resident who thinks big has a grand plan for remaking LaGuardia Airport. His concept would move airport access much closer to Manhattan and expand the airport from two runways to four, and have as many as 160 passenger gates. How could this be? The airport would take over nearby Rikers Island — currently home to a big city jail — and put all the passenger gates there, freeing up space at the existing airport for more runways; a transportation terminal at the southern tip of The Bronx would bring in passengers from subways and Amtrak trains; and the whole thing would be linked with underground trains. Talk about outta-the-box thinking!
Big improvements planned at DCA. Airlines at Washington Reagan National have come to terms with the airport authority on a plan to invest $1 billion in facility improvements over the next 10 years. The plan calls for construction of a regional airline concourse linked to the north pier; connecting the three B/C piers inside security by moving TSA checkpoints from level 2 to level 3, making for easier connections between American Airlines flights; adding a new parking garage; and overhauling Terminal A.
Bonus Offers: How about a round trip to Hawaii or Mexico for less than $100 on US Airways? Or enough points for two roundtrips and a big jump on coveted Companion Status on Southwest? More…
CARS
(Photo: Uber)
Uber gaining Capitol friends. A new report finds that ride-sharing service Uber is making big inroads among Congress people and their staffs. Specifically, their use of Uber for local transportation increased from a zero percent market share in the 2010 election campaign to 61 percent this year. “Uber has overtaken taxis in both number of rides and amount spent,” the researchers said.
SFO adds another private ride provider. San Francisco International Airport, which in recent weeks reached agreements allowing UberX, Lyft and Sidecar to operate there, has issued a pilot permit to another operator — Wingz (www.wingz.me). Unlike the others, Wingz specializes only in airport transportation, offering a $35 flat rate to SFO for a private ride with “an awesome trained and background-checked driver.” Service should begin within 30 days.
Note: This is part 2 of our weekly “Catch Up” — have you read Part 1?
Study tracks rental processing time. How effective are car rental firms’ express service programs for business travelers? The latest rental customer satisfaction study from J.D. Power finds that the vehicle pick-up and return process for business renters averages 41.5 minutes (including the shuttle ride) — only about three minutes less than the process takes for leisure renters. Overall customer satisfaction dropped slightly this year after rising steadily since 2009. Enterprise, National and Alamo topped the J.D. Power list this year. Hertz ranked #4.
Extra Bonus! Here’s an easy way to top off your Chase Ultimate Rewards balance with 20,000 points!
HOTELS
Hackers said to steal business travelers’ data at hotels. Internet security giant Kaspersky is warning business travelers about a corporate espionage campaign it calls “Darkhotel” that targets senior executives staying at luxury hotels — especially U.S. executives doing business in the Asia/Pacific region. The hackers “trick the person into downloading and installing a backdoor that pretends to be an update for legitimate software, such as Google Toolbar, Adobe Flash or Windows Messenger,” Kaspersky said, and can then hunt for stored passwords and logins as well as business data. The firm said travelers should be “suspicious” of suggested software updates when they are abroad, and should use a VPN provider. Has this ever happened to you– or anyone you know? Do you take any precautions when using a Wi-Fi connection in your hotel? Please leave your comments below.
In Case You Missed It…
- Delta customers have new options (a secret passageway?) at San Francisco International.
- Chris evaluates Korean Air’s San Francisco-Seoul 777 service.
- Check out these Honolulu hotels for business travelers.
Note: This is part 2 of our weekly “Catch Up” — have you read Part 1?
New extra bonus offer: Get a whopping 50,000 Rapid Rewards points by signing up for Southwest’s Premier card – that’s enough for TWO free tickets.
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Your method would work to defeat a keylogger, and makes sense to use on a public COMPUTER, but when it comes to your own machine, the defense is to make sure no such malware is on there. If there is a keylogger on your machine, it is not going to matter whether you are entering passwords at home, work, or on some public wi-fi, your typing will be captured.
On my recent trip to China, VPN software didn’t work, either at all, or very quickly was shut down by the Great Firewall. I had two different VPN providers, both of which failed. As a precaution, I didn’t do any business that required security. Access to most of my normal digital life was blocked, no Google Apps, no Gmail, no Twitter, no Facebook, no Wikipedia. I felt cutoff and insecure. Not a place where I want to do business.
I am 50,000 miles away from that mark and you may be right, maybe I need to do two really long hauls in order to secure my million mile mark before it goes away.
Only problem, I dread the thought of having to fly in coach for over five hours, it’s so uncomfortable and painful.
Each year United makes it harder to get miles and get to a elite level.
I don’t fly as much now as I use to, since it’s only five or six trips from D.C. to California and one business trip to London, I have been able to maintain my 25,000 level on United, to get a free check bag and 24 hour upgrades to economy plus.
But it’s now to the point that I spent $3,400 this year but I bought a very expensive ticket to London so that I could upgrade.
So with these new levels, the chances of me spending $3,000 for by trips in tough.
Do I think this shows any loyalty, no not on United’s part.
It’s a business and I am realizing that I may have to fly other airlines, which are cheaper and offer me a bargain that United doesn’t do anymore. So I can see Southwest and Virgin more in my future, since United has stop being loyal to it’s customers.
Regarding Wi-Fi security in hotels: a great tip I learned was to be super defensive when entering passwords on Wi-Fi networks outside my home. Don’t use the keyboard to enter a password. Instead, open a document and enter the letters A-Z, a-z, the number 0-9, and the top row of punctuation, all on one line. Then copy and paste individual characters from your document into the password field. It’s a bit slower, but it can defeat malicious software that is listening to and recording your keystrokes from the keyboard.
One thing that has flown “under the radar” is that qualifying for UA “million mile” (1, 2, 3 or 4) status hasn’t changed. It’s still based on actual United/Copa flight miles. I have a family member that’s relatively close to 1 million miles on United, and may not make the spending requirement to retain Gold status. Several flights to Asia (even in deeply discounted coach) will get the family member to 1 million miles and lifetime Gold status.
Airlines are finally beginning to realize that their most frequent flyers are not necessarily their best customers. I would even go so far as to state that airlines lose money on a lot of their Platinum, Diamond, whatever, flyers because many fly so routinely they can book well in advance and airlines have traditionally given away the store to these people, significantly lowering, and often eliminating, any profit they might obtain from their custom.
As for the LGA plan, give the guy credit for thinking big and WAY outside the box; however, given SFO’s failed efforts to rationally reconfigure their airside architecture over the last 45 years and the fact that the NYC Second Avenue Subway is STILL not finished and operational after 87 years, I would not hold my breath waiting for this admittedly intriguing plan to garner serious consideration, let alone implementation.
And the question remains: Will AA flip the switch on a revenue based plan once the US Airways integration is complete. My money is on YES 🙂 — chris
The real gamers have already “emigrated” or moved to greener pAAstures.