Free internet on Virgin America’s new A320s compliments of Netflix (Photo: Virgin America)
Airlines are out to surprise and delight frequent travelers these days, and this week we have two more examples of how.
Free wi-fi: Starting today, those lucky enough to be flying on Virgin America’s newest Airbus A320 jets will get free wi-fi compliments of Netflix.
Now through mid-2016 Virgin has teamed up with Netflix to offer free wi-fi (and free streaming of content like House of Cards and Orange is the New Black) onboard its brand new jets outfitted with the new ViaSat system.
Currently, there are only two of these shiny new A320s darting across the country, but Virgin will be deploying a new one every month through next June, for a total of 10.
The free wi-fi deal is only available on the new A320s with ViaSat– if you are on a Gogo equipped plane, you’ll still have to pay. (But here’s How to save $$ on pricey inflight wi-fi.) Regrettably, there is currently no way to know if the plane you are on has ViaSat or Gogo until you board.
Related: How to watch Netflix on your Marriott TV
To kickoff the announcement, Virgin is unveiling a House of Cards and Netflix-branded aircraft (pictured above). Also, beginning next month, it will be offering House of Cards seasons 1-3 on all flights via its recently-upgraded Red entertainment system.
Never one to miss out on a show-biz angle, Virgin America is calling in the stars for the launch of this new partnership today. Here’s a what they’ve got going on today:
To help kickoff the surprise unveiling of a House of Cards and Netflix-branded aircraft will be Michael Kelly, the Emmy-nominated star of the Netflix original series House of Cards. Kelly’s character Doug Stamper, who serves as President Frank Underwood’s loyal consultant and Machiavellian fixer, will drop in on Virgin America Flight 1 from San Francisco International Airport (SFO) to Washington Reagan National Airport (DCA). Guests onboard the flight will be able to binge-watch Netflix content in Virgin America’s mood-lit cabin and will be treated to a signature Whiskey Whistleblower cocktail, while Kelly – as Doug Stamper – dispenses some tongue-in-cheek, morally-ambiguous political advice over the aircraft’s intercom before take-off.
Secret Upgrades. Last week a new plan to surprise and delight United’s best customers with “secret” upgrades was revealed in an employee memo.
While United confirmed the existence of the program to TravelSkills, details such as criteria for selection remain sketchy.
According the BrianSumers.com blog, United intends to upgrade certain “high value customers” to first class from coach on domestic flights, or to international first class from business class on a segment-by-segment basis.
While most high value customers tend to score upgrades based on their status a few days before a flight, the new surprise and delight plan apparently notifies passengers a few weeks ahead of time.
Have you been the recipient of a mysterious “secret” upgrade yet? Were you surprised or delighted? Let us know!
And finally, one more thing that will surprise and delight you: FREE COFFEE! Today only. Check out my tweet!
Free coffee TODAY at Dunkin Donuts, Krispy Kreme, Peets, more http://t.co/izzFGM9tU6 #TravelSkills
— Chris McGinnis (@cjmcginnis) September 29, 2015
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On AA, I got at at the gate chance to upgrade. I think the agent was trying to make space in Y and saw that I was Gold and said she was moving elites up. But since I was traveling with my then fiancee (and we were on separate PNRs) needed two otherwise I’d have problems later(!). She couldn’t upgrade both of us, so I had to turn it down.
Got two “secret” upgrades on AirTran. I think there were two unsold seats together in their “Business” section and they were just looking to fill them with people who were flying together. I was not an “elite” member of their ff program.
Speaking of lounges, how nice that Delta treats its ATL/LHR Sky Club members and Biz Class flyers as second class flyers. Because ATL/LHR (again) flies out of LHR T4, we have to use the dreadful Gate 10 SkyTeam lounge. However, Delta to JFK, Boston or Seattle flights are out of T3 and flyers have access to VA’s Clubhouse. And don’t let Delta tell you that even if you’re flying out of T4, Diamonds and Biz Class may still use the Clubhouse. VA doesn’t allow it…I know from personal experience.
Yuck. I started watching “House of Cards” (the U.S. version) a while back and I had to stop watching because it was so degrading to humans and animals (and to humans who act like animals). Trust me, the original British “House of Cards” was far better. (Comparing the U.S. “House of Cards” with the British version would be like comparing a lighted birthday candle with the sun.) If I ran Virgin America, I’d show opera, university literature courses, and reruns of William F. Buckley’s “Firing Line” on flights instead. Maybe some Road Runner cartoons, too.
I was the beneficiary of a secret upgrade many years ago. I had flown constantly on American Airlines, and on one flight I was unexpectedly moved to first class for no obvious reason. It came at a nice time. I was flying home after a surprise death in my immediate family, and I remember being very grateful for the pleasant flight.
Unfortunately, I have also been the victim of what I might call a “secret downgrade.” This is when you book a flight many months in advance, carefully select a prized seat, and then board the plane and discover something horrible and incurable about that seat, such as a shoebox-sized metal box under the seat in front of you for IFE electronics or whatever. Whoever designed planes with these boxes really should be slapped.