You won’t see this guy on any more Delta flights. (Image: Emma Baum/Facebook)
>Delta bans disruptive passenger for life, refunds fares to all passengers on Atlanta-Allentown flight
Following a major embarrassment on the Internet over the past few days, Delta Air Lines is cracking down on passenger behavior aboard its aircraft.
The embarrassment involved a very vocal Donald Trump supporter on a Delta flight from Atlanta to Allentown last week; the passenger stood up in the aisle and chanted “Trump,” peppering his outburst with profanity and a reference to “Hillary bitches.” The problem for Delta: Another passenger made a video of the rant and posted it on Facebook, where its viewership quickly passed the 2 million mark.
The ranting passenger was not removed from the flight, to the dismay of others who found his behavior seriously offensive. As a result, Delta CEO Ed Bastian felt compelled to issue a public apology and is also refunding passengers on the flight for the cost of their tickets.
“This individual displayed behavior that was loud, rude and disrespectful to his fellow customers,” Bastian said. “After questioning the customer, our team members made the best decision they could, given the information they had, and allowed him to remain on the flight. However, if our colleagues had witnessed firsthand what was shown in the video, there is no question they would have removed him from the aircraft. He will never again be allowed on a Delta plane.”
He said the airline is committed to “acknowledging our mistakes so we can learn from them,” and noted that all passengers on that flight have been given a refund and an apology. “The heightened tension in our society means that now more than ever we must require civility on our planes and in our facilities.”
Still, you have to wonder – what would Delta have done in the absence of a viral video of the incident? What would you have done if you witnessed an outburst like this?
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Why would you think that? There was nothing in any statement my Delta that addressed the content of his rantings. This is about being rude and disruptive, not about content.
I would have faced off with him , then said . . . Shut The F Up & Sit Down . . .
Then if he were to lunge at me , I would fist crack his nose up into his face when he got close enough . ( Self defense which should leave him in sufficient pain to be in a puddle crying on the floor )
We don’t know what he did before that prompted this person to pick up their phone and record it. My guess is that it was just as offensive if not worse to gather attention given that usually “we” aren’t paying attention to other passengers as we board and get settled for a flight. The most pressing issue to me is that people have been booted off planes many times this year for far less offensive political language and his level of agitation towards “Hillary Bitches” would indicate that he might pose as much of a safety risk as the passengers speaking “Arabic” or dark-skinned Italians with odd looking math formulas.
At the end of the day, this is about drunk and unruly passengers who don’t belong on airplanes. Frankly he could have gotten up and talked about Hello Kitty and I still would argue he should have been asked to step off and sober up for the next flight.
He was crazy but it was only 5 seconds and he was not arguing with anyone. Not sure the problem although I agree I don’t want to listen to any political comments on a plane.
Prime example of ignorant trash, thats what that is.
He’s lucky someone didn’t start a brawl with him wow. How was he not thrown off the plane? I wouldn’t have started a fight with him, but I would have said his comments were ridiculous and asked that he be tossed from the plane.
Well, we’ll never know until it actually happens. Until then it’s just a hypothetical outcome to an imagined scenario and therefore completely without value; ultimately, your post is 5 seconds no one will ever get back.
Can I touch up that headline?
Delta: Bad behavior THAT GENERATES AN EMBARRSING NEWS STORY AFTER YOUR STAFF DID NOTHING ABOUT IT gets you banned for life
Not to worry – this guy can still fly Trump Air. Oh, wait…….
Wow. Sore winner.
Yeah but then Trump would lock the passenger up in Russia while at the same time closing ties with Cuba?
And what would Delta have done if it were an obnoxious aggressive Hillary or BLM supporter? Probably give them bonus miles and a free travel voucher