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Delta Update (New MQM promotion!)

 

A HOLIDAY GIFT FROM DELTA. TICKET readers have been waiting with baited breath for this one: Today Delta rolled out a short-term program that helps busy SkyMiles members avoid those time-consuming end-of-year mileage runs and instead buy their way into Medallion status in 2012.

Here’s how it works: Between now and [UPDATED) December 30, you go to www.delta.com/buymqms and top off your account by buying bundles of Medallion Qualifying Miles (MQM’s) at the following rates:

  • 2,500 miles for $295
  • 5,000 miles for $495
  • 7,500 miles for $695
  • 10,000 miles for $895.

Delta SkyMiles head Jeff Robertson told The TICKET: “We know that many of our customers are just one trip short of the next Medallion tier toward the end of the year, so hopefully this will make it easier for them to get there.”

This program is similar to the one Delta ran last December, which offered MQM’s to SkyMiles members who donated to a variety of charities. Sources tell us that the charities (such as AID Atlanta and Grady Hospital) brought in about $800,000 each as a result of the promo. This year, the promo’s similar in terms of the quantity of MQM’s you earn per dollar spent, but the charities are left out.

What do you think? Will you plunk down the cash to earn or maintain status, or take a mileage run? Please leave your comments below.

DELTA CUTS DEEP AT ATL. As we near the ribbon cutting in spring of 2012 of Atlanta’s new international terminal F, several flights will be missing from the departure boards. They include Athens, Copenhagen, Guayaquil, Moscow, Prague, Shanghai, and Tel Aviv. The routes, most of which were already seasonal, will not be restarted in 2012 due to the economic slowdown. Delta is not cutting ties with any of these cities. In fact, all of these cities (minus Guayaquil) see nonstop service from JFK with the exception of Shanghai, which keeps its nonstop service from Detroit. JFK-Copenhagen will get an upgrade from a skinny B757 to a wider B767 in the summer.  It is sad to see fewer destinations at ATL with the new terminal opening, but markets are cyclical and many could return in the future.

DELTA BIGGER IN BIG APPLE. Additional frequencies will beef up Delta’s schedules at JFK to Los Angeles, San Francisco, San Juan, and Santo Domingo and Santiago, Dominican Republic. The network also expands with new flights from JFK to Austin, New Orleans, Jacksonville, Fla., and Milwaukee. LaGuardia will also see new, nonstop service to Nassau, Bahamas.

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SKYTEAM FOCUSES INWARD. SkyTeam CEO Michael Wisbrun (yes, airline alliances have their own CEOs who manage the grouping) spoke at London’s World Travel Market and outlined that the Delta-led alliance is nearing completion of its network. While this does not rule out the addition of carriers to the alliance (especially in places like India and Brazil), it does indicate that the alliance is finished with its major growth phase. Wisbrun stated that the next phase is focusing more on customer benefits with improved IT infrastructure (sorely needed since many airlines’ reservation systems still cannot “talk” to each other) and opening additional SkyTeam-branded lounges in places like Beijing and Tokyo. Already on the books to join the alliance in the coming couple of years are Aerolineas Argentinas, Middle East Airlines (MEA), Saudi Arabian Airlines, and Garuda Indonesia.

SKY CLUB UPDATES IN MOTOWN. Delta’s got big plans for Sky Clubs around the system refurbishing and overhauling them to a stylish, new concept. However, the Detroit clubs have a cozy, residential feel left over from their Northwest days that many travelers have come to love. In a previous version of The TICKET, we incorrectly reported that these clubs will be overhauled to the new club decor. However, travelers will be happy to know the Detroit clubs will keep their same homey aesthetic with fireplaces and cozy sitting nooks. The central Sky Club in Detroit’s terminal A will be reconfigured to provide more space for customers by removing conference rooms and adding more seating. Swiveling tables over the chair’s armrest and convenient electrical outlets will continue to be one of the club’s most popular features. It is not clear when these clubs will have the full makeover like the swanky new style in Los Angeles, Indianapolis, Miami, or the A-17 and D clubs in Atlanta. But, for now, these clubs are holding up well and are perfect on those chilly and snowy Detroit travel days.

BIG BONUS FOR LONDON FLIGHTS. Fly round-trip between London Heathrow and the US in paid BusinessElite (Fare Classes: J, C, D, I, or S), now through December 31, 2011, and earn 25K to 150K bonus miles.  To get the miles, you must register by December 15, then book and fly now through December 31, 2011.

WELCOME XIAMEN AIRLINES. SkyTeam is already the largest airline alliance in China, and it just got bigger now that Xiamen Airlines has announced plans to join by the end of 2012. Critics are quick to point out that SkyTeam is bringing in airlines of lesser quality than other alliances, but there is no doubt the network in China is the strongest available. Xiamen operates a mostly domestic route network with a fleet of 737 aircraft. It has placed an order for six Boeing 787 Dreamliners with plans to fly long haul to Australia, Europe, and North American in the future.

ATL’s TERMINAL F nears completion…By May 2012, international travelers will have a whole new world to discover at Atlanta airport when terminal F goes into full operation. Together with Terminal E, there will be a total of 40 gates for international flights. This new terminal will also eliminate the need for ATL-bound travelers to recheck their bags and clear TSA security again to leave the airport making it easier for arrivals. Keep an eye on http://www.atlanta-airport.com/InternationalTerminal/index.html for photos and more information on Terminal F.In case you have not been watching, here’s a very cool time lapse video of terminal construction from groundbreaking until now:

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Delta News

DELTA BRINGS WI-FI TO REGIONAL JETS. Delta is bringing wireless Internet access to its fleet of 70-90 passenger EMB-170, CRJ-700 and CRJ-900 Delta Connection aircraft. This industry first for a U.S. carrier will help ease the pain of flying on those smaller, cute-but-cramped “Barbie jets” (as we like to call them around here). Anyway, don’t expect to enjoy the free Wi-Fi that Google is offering during the holiday season on Delta mainline flights. Retrofits will begin next month and should take all year to complete as each aircraft takes its turn getting the antennas. As of now, each of Delta’s mainline aircraft is fitted with wireless Internet. Both Air Tran and Delta offer 100 percent Wi-Fi equipped planes keeping Atlanta travelers connected in the air. I’m glad to know that Wi-Fi’s an option on Delta’s RJs, but I rarely use it for flights less than two hours. And have you tried to open up and work on a laptop on a Barbie jet? Maybe Delta’s doing this for those using tablets and PDAs… What do YOU think? Leave your comments below.

DELTA PREMIUM ECONOMY. As reported earlier in The TICKET, Delta is reportedly introducing a new premium economy product on its international aircraft. More rumors have emerged hinting that it will be closer to United’s Economy Plus product rather than a separate cabin with individual service–  with more leg room, but no different than the rest of the economy cabin. While details are still being fleshed out, it’s certain that there will be a slight premium to purchase these seats, but Delta’s Medallion and SkyTeam Elite/Elite Plus members will likely be able to select seats in these rows without a fee.

MAJOR MEMBERSHIP REWARDS BONUS OPPORTUNITY. Participants in American Express’ Membership Rewards program can take advantage of one of its best mileage transfer deals ever this month. Move points from the AMEX program to SkyMiles and receive a 50% bonus on miles plus 25,000 MQMs if transferring 50,000 points or more.  A small fee is incurred when transferring miles. Hurry, the promotion ends Dec. 15. https://www.delta.com/pet/gofarther/pet/main

CONTRIBUTE TO TO A CAUSE, EARN MQM MILES. Check this out! SkyMiles members hoping to top off accounts with Medallion Qualifying Miles this year can donate to a variety of causes, including AID Atlanta, and earn 2500-5000 MQMs. Not bad! Details.

DOUBLE SKYMILES ACROSS THE ATLANTIC. Bonus SkyMiles abound this winter especially for international travelers. To celebrate Delta’s joint venture with Air France-KLM and Alitalia, it’s offering double miles no matter what class of service is flown. Registration is required: https://www.delta.com/pet/transatlanticdouble/pet/main. Routes include JFK-Brussels, Barcelona, Frankfurt, Madrid, and Manchester; Dallas/Ft. Worth-Amsterdam; Houston-Amsterdam and Paris; and Seattle-Paris among others. You might have to take a circuitous route, but you’ll rack up miles twice as fast on transatlantic trips thanks to this excellent deal.

GOLD MEDALLION = SKYTEAM ELITE PLUS. Delta insiders have told The TICKET that it will be making a major change to the Gold Medallion frequent flyer elite level in March 2011 when it elevates the tier to SkyTeam Elite Plus status. This puts SkyTeam in line with other alliances like Star Alliance, which consider flyers with 50,000 annual miles to be in their alliance’s highest tier. Privileges of SkyTeam Elite Plus include increased baggage allowance with some carriers and access to any SkyTeam carrier’s lounge when traveling on an international SkyTeam ticket (no matter the class of service). NOTE: Remember to always carry your Medallion card as it is required to gain entry in conjunction with a same-day departing SkyTeam boarding pass.

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NEW “LITE” VERSION OF SKY CLUB? Rumors are in the air about a new concept dubbed “Sky Club Lite,” which would be a scaled-down version of the existing Sky Club product in cities that may not be able to justify the expense of a full-service Sky Club. While still under consideration, the club will most likely be “unmanned,” and offer a self-service drink and snack station. No decisions have been made regarding what the product would be and how it would be accessed if implemented. Fifteen airports across the system are reportedly under consideration for the offering, but no official date has been set for a decision. This concept was in use in the 1980s when airlines offered private club rooms to premium customers who accessed them by entering a pin code at the door.

SKY CLUB COMING TO ATL CONCOURSE D. Sky Club members have something else to look forward to in the coming year: Delta is apparently building a Sky Club in ATL’s D Concourse. The concourse is served by Delta Connection regional jets, and is the only terminal at the airport that lacks a SkyClub. Previously, passengers had no lounge option when flying from D gates, but the new club will provide a self-service bar and snack stations. The club will be located on the ground level near departure gates, but no completion date has been set.

Note the iPads at each table in this mock up of Delta’s Bar Brace at La Guardia

HIGH TECH GATE GRUB AT JFK. Delta has installed special iPad kiosks near boarding gates 15, 21 and 22 at JFK that allow passengers to place orders at various gourmet eateries in the terminal for guaranteed delivery within ten minutes at the gate. Special seating areas near the gate feature charging stations and allow you to enjoy an expedited meal near the gate rather than take too much time in the actual restaurant. Expect similar service at New York LaGuardia (gates 1 and 2) sometime next spring.

CAR SERVICE IN NYC. Nothing is worse than flying up to NYC during the winter and facing an hour-long wait in a taxicab queue. At this time of year, we ALWAYS use a car service. The cheapest one with the most reliable service that we’ve used over the years: Dial 7. Memorize its number: 212-777-7777. Rates from airport to city typically run only $5 or so more than taxi fares. Cars are not always brand new and shiny, but they get the job done. Many times you can call as soon as you land and get a car at the last minute, but we recommend a reservation.  DO YOU USE A CAR SERVICE? If you’d like to recommend others, please do so in the comments box below.

DELTA EXPANDING OUT WEST. Delta is boosting its point-to-point network further with the addition of B737 nonstop flights between Las Vegas and Orange County beginning in January.

NEW SKYTEAM PARTNERS. In 2012 both Garuda Indonesia and Aerolineas Argentinas will join the SkyTeam alliance. Despite a spotty safety record,  Garuda has made a big turnaround recently and was named the “World’s Most Improved Airline” in 2010 by SkyTrax. It’s been a somewhat bumpy ride for Aerolineas Argentinas in recent years, too, which lead to a nationalization (and stabilization) of the carrier two years ago.

VIETNAM? ROMANIA? GET A BONUS. Speaking of SkyTeam, travelers flying on two of the alliance’s newest members, Vietnam Airlines and TAROM Romanian Airlines, can take advantage of a unique promotion that offers 3,000 bonus SkyMiles for your first roundtrip international flight on either of the airlines. Registration is required at https://www.delta.com/pet/tarombonus/pet/main for TAROM and https://www.delta.com/pet/vietnambonus/pet/main for Vietnam Airlines. Both members joined the alliance this past summer and offer excellent award availability for those looking to redeem frequent flyer miles. Unfortunately, the only way to find out which flights are available for award redemption is by calling Delta directly as delta.com does include these partners yet.

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Mileage runs: Flights of fancy or futility?

About this time of year, devotees of the airline frequent flyer programs try to jam in unnecessary extra trips to obtain (or maintain) their cherished elite status. This clever video animation questions that practice.

As most TICKET readers know, elite status bestows benefits such as early boarding, access to better seats, easier upgrades and baggage fee waivers. To earn elite status, you need to fly at least 25,000 miles per year. But many TICKET readers point out, 25,000 (and silver status) is not enough to get much anymore. So many are gunning for 50,000 (Gold) or 75,000 (platinum) where real benefits start to kick in.

Here’s another idea: CONTRIBUTE TO TO A CAUSE, EARN MQM MILES. SkyMiles members hoping to top off accounts with Medallion Qualifying Miles this year can donate to a variety of causes, including AID Atlanta, and earn 2500-5000 MQMs. Not bad! Details.

Are mileage runs a smart move or an exercise in futility? Why or why not? Are YOU taking a mileage run this year? If so, where to and how much are you paying and how many miles will you earn? (One TICKET reader emailed to tell us he got a cheap last minute seat to Johannesburg on Delta, which will push him into Platinum status this year.)

DO YOU LIKE WHAT YOU ARE READING? PLEASE HELP THE TICKET INCREASE READERSHIP! Think of it as your holiday gift to us! Just copy and paste the following message into an email to your frequent traveling family and friends: >> Hey there: You should check out The TICKET, a blog I always take the time to read and one that always provides a tip or two I have not read anywhere else. It’s free. There’s no spam. You’ll get 2-3 emails a month from them. Check it out and subscribe here: https://www.travelskills.com <<

Don’t Forget! BOOK ALL YOUR ONLINE TRAVEL VIA LINKS FROM THE TICKET! It helps us help you!

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