
Last time I arrived at the Marriott Anaheim, the lobby looked like this (Chris McGinnis)
Dear Chris:
Is it just me or are Marriotts getting really old and worn out? I’ve stayed in three in the last five weeks and they were very dated and worn out. Carpet threadbare…tiny bathrooms. Old furniture. Musty smelling.
Marriott used to be a good mid range value but frankly they are reminding me of old Holiday Inns.
Do other people feel this way? Is Marriott planning on any refreshment of these old places?
B.N.
Tampa, FL
Hey B.N…. It’s not just you! And not just Marriott.
When we are at the top of an economic cycle as we are now, hotels are full and owners are not willing to close rooms for refurbishment if they can get top dollar by renting them.
When the cycle declines you’ll see hotels start to spend on upgrades.
Along the same lines, I bet we’ll see airlines add back some of the bennies recently stripped away from frequent flyer programs when the economy cycles down again, as it always does…
One way to avoid the thread bare rooms is to remember that hotels typically remodel floor by floor, so always remember to ask for a recently refurbished or new room when you check in.
Here are 6 more smart questions to ask at hotel check in. And here’s an archive of new hotels we’ve covered lately on TravelSkills!
NOTE: Be sure to click here to see all recent TravelSkills posts about: Avoiding long customs & immigration lines + Fingerprint as boarding pass? + Hotel rate shocker + More!