TravelSkills

News and Tips For Your Trips

Routes: End of Delta West Coast shuttles + Another carrier to Hawaii + Alaska, United, American

Flying the Delta California Shuttle from SFO to LAX on an Embraer jet (Photo: Chris McGinnis)

In domestic route news, Delta puts an end to the Shuttle brand for key West Coast routes; Alaska adds a pair of new San Diego markets; United expands Hawaii service from its Denver hub; American is adding regional/seasonal service next summer from O’Hare, DFW and elsewhere; Sun Country comes to Hawaii; JetBlue adds a New England route – and a new fee; OneJet takes on an intrastate market in New York; and Spirit grows at Ft. Lauderdale.

Starting next week, Delta plans to phase out its specially-branded West Coast Shuttle service, which operates on the San Francisco-Seattle, SFO-Los Angeles and Seattle-Los Angeles routes. It’s not taking the flights away – although it might trim some frequencies – just folding them into its regular schedules, and and starting next summer, switching from its Delta Connection fleet of Embraer aircraft to Delta mainline jets. It will likely end some of the little perks that the Shuttle branding promised, like free drinks in the main cabin, gates close to the security checkpoint, special check-in counters, local craft beers and free Luvo snacks. Why is Delta making the change? A spokesperson said this was “based on several factors, including a review of the competitive landscape, customer survey data and ongoing facility improvements at LAX and Sea-Tac, these changes will allow Delta to offer a more consistent experience, which is highly valued by our customers.” The change will not affect Delta’s East Coast Shuttle operation out of New York LaGuardia to Boston, Washington D.C. and Chicago – although those flights recently moved from LGA’s Marine Air Terminal to Terminal C.

In the latest phase of its growth plan at San Diego, Alaska Airlines this month launched new daily flights from SAN to both Kansas City and St. Louis. In the past four months, the airline has boosted its San Diego presence with new daily flights to Omaha, Austin, Albuquerque, and Minneapolis-St. Paul. In mid-February, Alaska will add daily service from SAN to Dallas Love Field.

United is boosting Hawaii service from Denver International. (Image: Jim Glab)

United is boosting schedules to Hawaii from its Denver hub. It already offered daily flights from DEN to Honolulu, but in the New Year it will expand frequencies to other islands as well, offering daily non-stops year-round from DEN to Kahului, Maui; to Kona on the Big Island; and to Lihue, Kauai. Previously, United’s schedules offered daily or almost-daily service on those routes during some winter and summer months, but frequencies varied at other times of the year, ranging from six flights a week to one a week to none at all.

The latest schedule filings from American Airlines show new service coming on several domestic routes next summer, all using regional jets operated by partners Envoy Air, ExpressJet, Republic and PSA. The new service includes six daily roundtrips between Philadelphia and New York JFK starting April 3; seasonal daily service from Miami and Chicago O’Hare to Savannah, Ga., starting June 7; twice-daily O’Hare-Burlington, Vt. Service from June 7-Septeber 4; daily service from O’Hare to Charleston, S.C., starting May 4; daily O’Hare-Missoula, Mont. flights from June 7-September 4; twice-daily service from O’Hare to Portland, Me., from June 7-October 3; and a daily flight from O’Hare to Wilmington, N.C., from June 7-September 4. Also on the schedule is new daily service from Dallas/Ft. Worth to Missoula starting June 8.

A Sun Country Airlines 737. (Image: Sun Country)

Just after its acquisition this month by a New York-based investment group, Minnesota’s Sun Country Airlines announced plans to begin service to Honolulu, although on a limited basis. The carrier will offer service from its Minneapolis-St. Paul home base to Honolulu via a stop in Los Angeles, but only four days a week, and only from May 19 through August 19. Sun Country will also introduce new service from MSP to Myrtle Beach, South Carolina, operating twice a week from April 6-June 4.

Although Worcester, Mass., isn’t all that far from Boston, it does have its own airport, which is served by only one carrier – JetBlue.  In addition to its existing flights from Worcester Regional Airport to Ft. Lauderdale and Orlando, JetBlue said it will add daily Embraer 190 flights between Worcester and New York JFK on May 3. In other news, JetBlue has added a new $75 fee for travelers who want to stand by for a seat on a flight earlier or later in the day than their schedule departure.

For the past seven years, it hasn’t been possible to fly non-stop across New York State from Buffalo to Albany. But that possibility will return on February 1 when public charter operator OneJet plans to begin twice-daily service on the route with ERJ-135 regional jets – larger aircraft than the seven- or eight-seat Hawker 400XP business jets that OneJet usually uses.

Spirit Airlines has announced plans for an expansion at Ft. Lauderdale, beginning new daily service to Columbus, Ohio, on February 15, followed by daily flights from FLL to Richmond, Va., starting March 15, and seasonal daily service from FLL to Seattle beginning April 12.

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Routes: Hong Kong Airlines to LAX + Delta, Cathay Pacific, United, LATAM & more

Business class on a Hong Kong Airlines A350-900. (Image: Hong Kong Airlines)

In international route developments, there’s a new entrant in the U.S.-Hong Kong market; Delta will put a new aircraft on a China route and will beef up transpaciifc code-sharing; Cathay Pacific will add another U.S. gateway next year; United is eliminating first class on many routes and cuts back China service; a Lufthansa affiliate is adding a new business class; LATAM is coming to Las Vegas; San Jose gets more service to Mexico; Copa begins Denver service; an Italian airline plans new U.S. routes; Alaska ends its relationship with two European partners; and Norwegian revamps its U.S. schedules next summer, adding frequencies from the West Coast.

Hong Kong Airlines, a Hong Kong-based sister company of China’s Hainan Airlines, this week started service to the U.S. for the first time. The carrier is using a new Airbus A350-900 on the Los Angeles-Hong Kong route, configured with 33 lie-flat business class seats, 109 premium economy seats with 34-inch pitch, and 193 regular economy seats with 31-32 inch pitch. The new LAX-Hong Kong flights operate four times a week (Monday, Wednesday, Friday and Sunday), with a 10:45 a.m. departure from LAX. Hong Kong Airlines plans to add San Francisco service in late March, and New York flights later next year.

So far, all of Delta’s Airbus A350-900s have been scheduled for routes out of Detroit or Atlanta, but now the airline is planning to operate one of the new planes out of Los Angeles. According to Routesonline.com, Delta plans to start flying the new plane from LAX to Shanghai Pudong on July 2, alternating days with a 777-200LR until July 18, when the A350 will go onto a daily schedule. Delta’s A350s – which feature the airline’s new Delta One suites and new international premium economy section – are already used on flights from Detroit to Tokyo Narita and Seoul Incheon, and are slated to start Detroit-Beijing service January 17; Detroit-Amsterdam and Atlanta-Seoul March 24; and Detroit-Shanghai April 19.

Meanwhile, Delta will expand code-sharing with its transpacific partner Korean Air on January 10, putting the DL code onto Korean’s flights to Seoul Incheon from Los Angeles and Las Vegas.

Cathay Pacific will fly a new A350-1000 to Washington Dulles. (Image: Airbus)

In other transpacific news, Cathay Pacific has unveiled plans to add another East Coast gateway in mid-September 2018, when it will start flying from Hong Kong to Washington Dulles. The carrier already serves Boston, New York JFK and Newark. Cathay reportedly plans to fly the route – which will be the longest in its system – four days a week with a brand-new Airbus A350-1000.

A couple of months ago, we reported on United’s plans to reconfigure its international long-haul 777-200s, putting in new lie-flat Polaris business class seats, taking out first class, and going from nine-across to 10-across seating in economy. A recent entry in Routesonline.com about United’s 2018 schedules shows where the reconfigured 777s will be deployed, based on the elimination of first class from seating availability. It shows the elimination of 777 first class in late April from San Francisco to London, and from Washington Dulles to Brussels, Frankfurt and Tokyo Narita; and at the end of August from Chicago O’Hare to Beijing, Hong Kong, Tokyo Narita, Shanghai, Sao Paulo, Frankfurt and Munich. Meanwhile, United’s seasonal summer route from San Francisco to Xi’An, China, which had previously been scheduled for three 787 flights a week from May 6 through September 4, has been eliminated for 2018.

Las Vegas is due to get its first non-stop service to South America next summer. LATAM Airlines Brasil has filed plans to operate a 767 three times a week between Las Vegas and Sao Paulo from June 21 through August 31.

We recently reported that Lufthansa’s lower-cost leisure affiliate Eurowings plans to launch new transatlantic routes in 2018, including JFK-Dusseldorf starting April 28, Dusseldorf-Miami as of May 4, and Dusseldorf-Ft. Myers beginning May 3. Now it appears that the airline will try to entice business travelers onto those flights by adding a new business class cabin. According to reports from Europe, the new Eurowings cabin, simply called Bizclass, will feature seats that recline fully and will include upgraded meals and other special amenities. Details of Eurowings’ new Bizclass are expected to be introduced in March at the big ITB Travel Fair in Berlin.

Mexico’s Volaris added two new routes out of San Jose. (Image: Volaris)

Mexican low-cost carrier Volaris, which already had service out of San Jose to Guadalajara, has now added two more routes. Volaris has started twice-weekly flights from SJC to Morelia on Fridays and Sundays, as well as twice-weekly service from SJC to Zacatecas on Mondays and Thursdays. Next summer, Aeromexico is due to begin SJC-Mexico City flights.

Panama’s Copa Airlines, a member of United’s Star Alliance family, has added Denver as its 13th U.S. gateway. The carrier has kicked off new non-stop service four days a week from Denver to Panama City, with Denver departures on Monday, Wednesday, Friday and Saturday at 10:16 p.m. Copa offers onward connections in Panama to 55 Latin American destinations.

Italian carrier Meridiana plans to add two U.S. routes next summer. On June 1, it will begin daily service from Milan Malpensa to New York JFK, followed up on June 8 by four flights a week from Malpensa to Miami.  The airline will use a 247-passenger, two-class Airbus A330 on both routes.

On April 30, 2018, Alaska Airlines will end its Mileage Plan partnership with Air France-KLM – not really a surprise considering that the European duo has a joint venture partnership with Alaska’s arch-rival Delta. Alaska and Delta ended their own mileage partnership last spring. The Alaskan carrier notes that it still has partnership agreements to Europe in place with British Airways, Finnair, Icelandair and Condor.

The latest schedule updates from Norwegian show the low-cost carrier plans to boost service on several U.S. routes in late March, increasing its weekly Barcelona frequencies from three to four out of Los Angeles, from three to five out of Oakland, and from four to six out of Newark. The carrier will also boost LAX-Copenhagen service from three flights a week to four. At Boston, Norwegian plans to increase London Gatwick service from four flights a week to seven starting June 12, but it will discontinue its seasonal Boston-Oslo and Boston-Copenhagen flights.

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Qantas to fly San Francisco-Melbourne nonstop

The Qantas kangaroo gets a modernized redesign on the tail of its new 787-9s. (Image: Qantas)

Qantas this week introduces a brand-new 787-9 Dreamliner on its Los Angeles-Melbourne route, and now the Australian airline says it will bring the Dreamliner to San Francisco as well.

The airline doesn’t have a firm start-up date yet, but said it expects to begin new San Francisco-Melbourne flights with the 787-9 Dreamliner in “late 2018.” Seats should go on sale early in the New Year. There is currently no non-stop service in the SFO-MEL market.

Initially operating six days a week on the LAX-Melbourne route, the 14-hour 787-9 flights will complement Qantas’ existing daily A380 service, a spokesperson said– which means it will fly SFO Melbourne a few days a week, and LAX-Melbourne a few days a week.

Why split the route up like that? My best guess is that the LAX-Melbourne flights have not been selling as well as hoped, so Qantas will try and beef up revenues by adding SFO legs.

New 787-9 business suites are an update of the business cabins on Qantas’ A330s. (Image: Qantas)

Here’s our preview of the new Qantas aircraft, which will have 42 business class seats configured 1-2-1; 28 in premium economy, with a 2-3-2 layout; and 166 in economy, configured 3-3-3 and offering 32-inch pitch.

The San Francisco schedule is still undetermined. “Capacity between the U.S. and Melbourne will be rebalanced to match demand from the two California cities, meaning that the Dreamliner will fly from Los Angeles some days of the week and San Francisco other days,” the spokesperson said.

Qantas CEO Alison Webster said in Melbourne this week that the company is seeing “strong demand” for San Francisco-Melbourne service, “both from a tourism perspective and because of the business links between Silicon Valley and Melbourne. As well, a significant number of our Melbourne passengers flying to Los Angeles already connect on to San Francisco.”

Qantas unveiled its new Premium Economy seats, which will go on its new 787-9s. (Image: Qantas)

Qantas’ only current San Francisco service is a 747-400 non-stop to Sydney, a route also flown by United.

The LAX-Melbourne route is being operated with the airline’s first newly delivered 787-9. The second will go into service in March, providing the first non-stop flights between Australia and Europe on a Melbourne-Perth-London routing. The airline expects to take delivery of eight 787-9s by the end of 2018, with four based in Melbourne and four in Brisbane.

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United adds new nonstops to Tahiti

Tahiti bungalows

Tahiti’s overwater bungalows will soon be accessible via nonstops from SFO (Image: Pixabay)

Today United announced that it will fly between San Francisco International Airport and Papeete, the capital of Tahiti, in 2018. 

United will operate nonstop service, three times weekly with Boeing 787 Dreamliner aircraft between SFO and Fa’a’ā International Airport (PPT), beginning Oct. 30, 2018, through March 28, 2019, subject to government approval.

United’s announcement comes on the heels of French Blue, a new Paris based airline, announcing its intentions to fly between San Francisco and Tahiti starting in May 2018. (However, our contacts at SFO say that they have not heard officially from the airline yet.)

Currently, the only non-stop service to Tahiti from the U.S. mainland is out of Los Angeles on Air Tahiti Nui and Air France with economy fares in the $1,300 roundtrip range.  Hawaiian Airlines also flies once a week between Honolulu and Papeete.

Paris-based low-cost carrier French Blue says it will begin San Francisco-Papeete flights in 2018 using a new Airbus A350. (Image: French Blue)

Until now, one stop fares from SFO via LAX have been in the $1,500. A quick search on United’s site today showed SFO-PPT fares of $1,467 roundtrip in the first week of Oct 2018. Searching for mileage redemptions, the cheapest we could find for October flights was 160,000 round trip.

Before this announcement, United Mileage Plus members did not have an easy way to fly to Tahiti using their miles.

Here’s the San Francisco – Papeete schedule,  which still requires government approval.

FlightCityFrequencyDepart*Arrive*
UA 115SFO – PPTTues/Thurs/Sun2:45 p.m.9:25 p.m.
UA 114PPT – SFOTues/Thurs/Sun11:45 p.m.9:50 a.m. next day

Flight time between SFO and PPT is about nine hours. It is about 4,200 miles from SFO to PPT each way.

Tahiti is part of French Polynesia (see map), which is located on the eastern side of the International Date Line, so flights arrive on the same day they depart, not two days later as they do when flying to Asia.

“This route has been on a white board in my office for at least the last seven months,” United’s Patrick Quayle, VP International Network, told TravelSkills. “It’s a honeymoon, bucket list type destination…a unique life experience that we can offer to our customers.”

SFO Papeete

Tahiti lies just east of the international date line in the middle of the Pacific Ocean about 9 hours from SFO (Image: Google)

United says Tahiti is the “South Pacific’s gateway to more than 118 islands in French Polynesia including Bora Bora, Moorea, the Marquesas and Raiatea.”

Have you been to Tahiti or French Polynesia before? Do you dream of going there? Is there room for TWO airlines to fly nonstop from SFO to PPT? Please leave your comments below. 


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Routes: Hawaiian, Alaska to Hawaii + American, JetBlue, Spirit

First class cabin on Hawaiian’s A321neo, coming to a new San Diego-Maui route in 2018. (Image: Hawaiian)

In domestic route news, Hawaiian Airlines will increase service to the islands from the West Coast next year; Alaska Airlines is about to begin a new Hawaii route from San Francisco; American adds Oakland as a spoke from a major hub, and plans several other new routes; JetBlue adds more transcontinental Mint service this month; and Spirit unveils 10 new domestic route starting next spring.

Hawaiian Airlines, which is on the verge of beginning commercial service with its new Airbus A321neos, said it will use the planes to expand service from the West Coast next year. The airline will add a new route on May 1 between San Diego and Kahului Airport on Maui using an A321neo, and will begin extra seasonal summer flights with the aircraft (in addition to its regular schedule) between San Francisco and Honolulu from May 26 through July 31, and between Oakland and Kona from May 26 through September 2. The carrier has also scheduled an extra seasonal flight between Los Angeles and Kahului, Maui from June 1-August 31, using an A330.

According to FlightGlobal.com, Hawaiian will actually start flying the new A221neos on December 19, deploying them on inter-island routes to familiarize its flight crews with the aircraft. The carrier is due to put the planes into mainland service starting January 8 from Oakland to Maui, and on January 18 from Portland to Maui.

Speaking of Hawaii, Alaska Airlines next week will start flying the last of several new Bay Area routes that it announced earlier this year. On December 14, the carrier will inaugurate daily service between San Francisco and Kona, on the Big Island, using a Virgin America aircraft. The SFO departure time is scheduled for 11 a.m.

American will use an A320 on its new Oakland-DFW route. (Image: Jim Glab)

American Airlines will kick off new Bay Area service next spring. The carrier plans to start daily flights on April 3 between Oakland and its Dallas/Ft. Worth hub, with an 11:50 a.m. departure from OAK and a 9:10 a.m. departure from DFW, using an A320. American also announced some new domestic routes out of its Chicago O’Hare hub starting next spring, including twice-daily ORD-Charleston, S.C. flights beginning May 4; and weekend-only service from ORD to Bangor, Maine and Myrtle Beach, S.C., starting June 7, using American Eagle/Envoy Air CRJ700s. At Phoenix, American will kick off daily flights to Amarillo, Tex. and Oklahoma City on April 3, using Mesa Airlines CRJ900s. On the same date, it will add twice-daily LaGuardia-Portland, Maine service with Enviy Air ERJ140s.

Elsewhere, American’s 2018 schedule includes some new Saturday-only seasonal routes, all flown with regional jets, including DFW-Asheville, N.C., DFW-Myrtle Beach, DFW-Wilmington and Los Angeles-Bozeman, Mont., all operating June 9-August 18; LAX-Flagstaff, Ariz., May 5-September 1; and New York LaGuardia-Traverse City, Mich., June 23-September 2.  Finally, on February 14, the company will terminate its American Eagle/SkyWest service from Phoenix to Bullhead City, Ariz./Laughlin, Nevada, due to a lack of passenger demand.

JetBlue’s lie flat Mint class comes to San Diego-Boston this month. (Image: Chris McGinnis)

The next step in JetBlue’s ongoing expansion of its premium-cabin Mint service, with lie-flat seats, comes on December 10, when the carrier is slated to introduce a Mint-equipped aircraft on one of its daily San Diego-Boston flights, adding a second daily Mint flight on the route starting December 20. It already offers Mint cabins on two daily San Diego-New York JFK flights. Last month, JetBlue added Mint service on two daily New York JFK-Las Vegas flights.

Spirit Airlines unveiled a bunch of new domestic routes that will kick off next spring, including daily year-round service from Baltimore/Washington to Denver beginning March 22; daily year-round flights between Tampa-Los Angeles, Tampa-Las Vegas and Orlando-Las Vegas starting April 12; daily seasonal service from Seattle to Ft. Lauderdale, Chicago O’Hare, Dallas/Ft. Worth and Minneapolis-St. Paul beginning April 12; and daily seasonal flights from Detroit to San Diego and Portland kicking off April 23.

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Japan Airlines eyes 5-1/2 hour San Francisco-Tokyo flights

Boom’s SST design would be smaller than Concorde. (Image: Boom)

We’ve reported before about a Colorado-based aircraft manufacturer called Boom, which is developing a next-generation supersonic passenger plane. In 2016, it got a big boost from Sir Richard Branson, and now Japan Airlines is officially joining the supersonic party.

Branson’s involvement with Boom included an option to purchase the first 10 airframes it produces, followed late last year by the creation of a technical partnership between Boom and Branson’s Virgin Galactic spaceflight company, committing the two firms to work together on engineering, manufacturing and flight tests.

Now Japan Airlines says it has made a strategic $10 million investment in Boom, and has taken a pre-order option to buy up to 20 supersonic aircraft from the manufacturer. JAL added that it will be working with Boom “to refine the aircraft design and help define the passenger experience for supersonic travel.” In fact, Boom CEO Blake Scholl said his company has been working “behind the scenes” with JAL for more than a year.

Rendering of a passenger seat on the planned SST. (Image: Boom)

Boom’s initial design specs envision an aircraft with 45-55 business class-type seats (about half the size of the late Concorde), a cruising speed of Mach 2.2 (2.2 times the speed of sound, or 1,415 mph – a little faster than Concorde’s Mach 2), a cruising altitude of 60,000 feet, and the beginning of commercial service by the “mid-2020s,” assuming all goes well.

Scholl said last year that the plane could operate profitably on as many as 500 international routes with sufficient demand for a supersonic product, like Tokyo-San Francisco, New York-London and Los Angeles-Sydney.

JAL currently uses a 777-300 on the SFO-Tokyo route. (Image: Japan Airlines)

Sir Richard Branson has estimated that the new SST could make the New York-London trip in three and a half hours, and operate profitably at fares of about $5,000 roundtrip. The aircraft would have a range of 8,334 kilometers, or 4,500 nautical miles, enough to fly non-stop from Beijing to London — or from San Francisco to Tokyo in five and a half hours.

Bloomberg News said Boom now has commitments for 75 aircraft from five airlines, with some customers already paying significant deposits, and it reported that Boom just hired a former Airbus executive as its new vice president of production.

Readers: How much of a premium over business class fares would you be willing to pay for a supersonic flight that cuts your travel time in half or better?

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Fare sale to Hawaii – $337 roundtrip from 7 cities

Hawaii, Hanalei, Kauai

Fares for winter trips to Hawaii dip below $350 roundtrip…again (Photo of Hanalei Pier, Chris McGinnis)

If you are thinking about a dive down to the islands this winter, it might be time to pounce on the current round of cheap fares from many west coast cities.

UPDATE: Monday, November 27, 8:45 amPT – fares still available!

Over the last year or so, fares to Hawaii have remained stubbornly over $400 round trip– most of the time inching closer to $500.

But ever since last month when Southwest signaled that it would be jumping in the Hawaii market, fares have taken a tumble. They’ve gone up and down since then, but this weekend they are back down.

Roundtrip fares from the Bay Area to Hawaii as low as $337 (Image: Google)

How low? Well, as of today you can fly nonstop from San Diego, Los Angeles, Oakland, San Francisco, San Jose, Portland (mostly 1-stop) and Seattle in early December, January February and March for about $340-$380 round trip. That’s quite a deal for winter flights. And the deals are good to Honolulu, Maui, Kona, and Kauai. 

From Chicago, roundtrips are about $525.

From Denver, mid winter weekend round trips are as low as $442. (we also found one for $362!)

SFO-HNL fares dipping to new lows according to this fare history chart from Fare Detective

Plus it appears that all airlines serving Hawaii are in on the deal, with Hawaiian and Virgin America as the most aggressive discounters.

To get the deals, you have to be a bit flexible with travel dates— for example, most of the cheapest fares require mid-week (vs weekend) flights. However, we even found deals on long weekend flights departing Thursday, returning Monday so shop around.

A sampling of cheap fares from the SF Bay Area on Google flights in early February

According to Google Flights, these fares are available for roundtrip in early December, January, February and early March. (Bookable Saturday, Nov 25 and subject to change).

Aloha! Will you go this year? 

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Routes: SFO-Tahiti + Lufthansa, AA, WOW, Aeromexico, Volaris

Paris-based low-cost carrier French Blue will begin San Francisco-Tahiti flights in 2018. (Image: French Blue)

In international route developments, a low-cost French airline plans to fly from San Francisco to Tahiti next year; Lufthansa starts a new non-hub route from New York; American targets Iceland in the face of new competition; Iceland’s WOW will add a new U.S. gateway and expand at another; Aeromexico sets a new seasonal Denver route; and Mexico’s Volaris plans more service to California.

A one-year-old French low-cost airline called French Blue – which currently flies from Paris Orly to the island of Reunion in the Indian Ocean – plans to add another long-haul route next year: Paris to Papeete, Tahiti via a stop in San Francisco. The carrier plans to use an Airbus A350-900 on the route, which will begin in May with two flights a week, eventually increasing to three. Currently, the only non-stop service to Tahiti from the U.S. mainland is out of Los Angeles on Air Tahiti Nui, Air France and Qantas. The airline has a website at www.frenchblue.com, although currently it is only in French.

Lufthansa is using an A330 on its new JFK-Berlin Tegel route. (Image: Lufthansa)

Lufthansa last week started its promised new non-stop service from New York JFK to Berlin’s Tegel Airport – bypassing its Frankfurt and Munich hubs — following the recent demise of Airberlin. Lufthansa is using a three-class Airbus A330-300 to fly the route five days a week (Monday, Tuesday, Wednesday, Thursday, Saturday). It’s the first time in 16 years that the German carrier has operated a long-haul aircraft out of Berlin. Next summer, Lufthansa plans to transfer the JFK-Berlin route to its Eurowings subsidiary.

In recent weeks, new 2018 service from Dallas/Ft. Worth to Reykjavik, Iceland, was announced by both Icelandair and low-cost competitor WOW. And now DFW’s hometown airline is jumping on the Iceland bandwagon as well. American Airlines announced it will operate seasonal daily flights from DFW to Reykjavik from June 7 through October 26, using a 176-seat 757-200.

Wow Air will use an A321 on its new JFK-Iceland route. (Image: Wow Air)

Speaking of WOW, the low-cost Icelandic airline plans to add another U.S. gateway next year, kicking off daily flights to Reykjavik from New York JFK as of April 26. WOW will operate an Airbus A321 on the route. The carrier already offers daily flights out of Newark Liberty International, which will continue. Elsewhere, WOW plans a significant increase in capacity from Baltimore/Washington International next summer, boosting its BWI-Reykjavik schedule from daily departures to 11 flights a week from May 18 through September 16,

Aeromexico, now a joint venture partner of Delta, has been adding more U.S. service as the two coordinate their schedules, and now the Mexican carrier has unveiled plans to revive another U.S. route – but only for a limited time. The carrier said it will offer seasonal service between Denver and Monterrey, but only twice a week (Saturdays and Sundays), and only from December 16 through January 14, using a 76-seat E175. Aeromexico already offers DEN-Mexico City service year-round.

Another Mexican carrier, Volaris, plans to add three California routes next month, but only offering two flights a week on each of them with Airbus single-aisle aircraft. Volaris will start San Jose-Zacatecas flights on December 18, San Jose-Morelia service on December 15, and Fresno-Morelia on December 16.

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A Lyft bump and Uber slump – especially in San Francisco

Uber recently altered its app to allow tipping. (Image: Uber)

Has ride-sharing giant Uber jumped the shark?

If there’s one thing Uber has monopolized in the past few years, it’s negative publicity – everything from driver problems to management turnover to sexual harassment, not to mention vitriolic opposition from licensed taxi drivers and city officials in many places.

Still, Uber has surged ahead in market share everywhere it went, blowing taxi companies out of the water and facing little significant competition in its app-based business model except for Lyft – and Lyft has been running a distant second.

But that could be changing. Certify, which provides business travel expense management software for companies, has started to see some weakness for Uber’s business.

Share of business travelers’ ground transport spending, Q3 vs Q2. (Image: Certify)

In a report on business travel spending patterns for the third quarter of 2017, Certify said that in some major U.S. metropolitan areas, it discovered a shift in ground transportation spending market shares, “with Uber losing between 1 percent and 8 percent, and corresponding gains for Lyft.”

In San Francisco, where both companies are based, Certify tracked the biggest third-quarter decline in Uber’s local market share – down 8 percent – and the biggest gain for Lyft, up 9 percent. “The number two ride-hailing provider (i.e. Lyft) also improved in user review rankings, reaching 4.76 stars to Uber’s 4.1 and taxis’ 3.59,” Certify said.

Overall, Uber’s share of ground transportation spending in the third quarter dropped one point from the previous quarter, to 54 percent – its first drop ever – while Lyft’s share rose 3 points to 11 percent. Car rental companies’ share dropped a point to 28 percent, and taxis fell from 8 to 7 percent.

Uber vs. Lyft share gains/losses in specific markets. (Image: Certify)

But in spite of “overall trends indicating a slight downturn for Uber,” Certify said, it remains “the number one vendor in business travel ground transportation and the most expensed brand of any category in the Certify system for the third quarter of 2017 — more than double second place Starbucks as a share of transactions.”

Another interesting Uber factoid emerged from the Certify study. The new Uber feature that allows customers to tip their drivers through the app is “off to a slow start,” Certify said: Only 3 percent of Uber riders used the tipping feature, giving drivers an average tip of $3.10.

If you click on the link to the report in the previous paragraph, you can scroll down to see business travelers’ third quarter spending percentages on specific brands of restaurants, airlines, hotels, and rental car companies, and the average spend per transaction for each one.

Readers: Have your ride-hailing preferences changed between Uber and Lyft? If so, why? Which one is your favorite?

Disclosure: Lyft has sponsored the TravelSkills blog within the last year but did not sponsor this post.

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Routes: United’s longest + Delta Comfort+ American to China + more

United 787-9 Dreamliner

United will use a 787-9 Dreamliner on its new Los Angeles-Singapore non-stops. (Image: United)

In international route developments, United has inaugurated the longest U.S. non-stop service and has revived Auckland flights; Delta starts selling its Comfort+ seats on transatlantic flights and launches its first A350 flights; American begins a new China route; Air France replaces Delta on a Paris route; Air Canada adds capacity to India from the West Coast; and Pakistan’s national carrier drops a U.S. route;

New non-stop service launched last week by United between Los Angeles and Singapore takes the number one spot as the longest flight from the U.S. at 8,700 miles. That surpasses the 8,446-mile route that United started up last year from San Francisco to Singapore, and tops Qantas’ 8,576-mile Dallas/Ft. Worth Sydney route. As with its San Francisco route, United is using a 250-passenger 787-9 for the LAX-Singapore flights. The new flight departs LAX at 9:25 and takes almost 18 hours. Don’t miss: Chris’ Trip Report on SFO-SIN from last year 17 moments in 17 hours on Singapore Airlines

In other news, United just revived its seasonal service between San Francisco and Auckland, New Zealand, which is also served by Star Alliance partner Air New Zealand. United will fly the route six days a week from now through December 17, boosting the schedule to daily service through March 22. The carrier’s Auckland flights are using a 777-300ER fitted out with United’s new Polaris business cabin, featuring lie-flat seats that all have aisle access. United and Air New Zealand have created a new website at www.united.com/airnz that provides information on both carriers and destination tips about New Zealand.

Delta’s Comfort+ seating is now on sale for transatlantic flights. (Image: Delta)

Delta has just started selling its Comfort+ product – extra-legroom main cabin seating – on transatlantic flights effective for travel January 22 and beyond. That includes all its flights from North America to Europe, the Middle East and Africa. Delta started selling Comfort+ seating two years ago for travel within North America, and by earlier this year had expanded it to Asia/Pacific and Latin America/Caribbean flights. (Nice for those who buy it, but less nice for those hoping to get comp upgrades.)

Meanwhile, Delta this week put its first new Airbus A350 into commercial service on its Detroit-Tokyo Narita route. The new plane features a new Delta One front cabin with lie-flat seats in private suites, as well as the airline’s new international premium economy cabin called Premium Select, which is being installed in Delta’s A350s instead of Comfort+ seating. As of this week, Delta is now using the 747 on a single route, Seoul-Detroit and that is only through December 17 when it will be replaced by a shiny new Airbus A350.

American will use a 787-8 on its new LAX-Beijing route. (Image: American)

After months of negotiations with Chinese officials to secure commercially viable slot times, American Airlines is finally due to kick off its newest route to China in a few days. November 5 is the launch date for American’s daily flights from Los Angeles to Beijing, which it will initially operate with a 787-8, switching to a 787-9 next spring. Delta had also filed for the route, but lost out when the U.S. Department of Transportation awarded the rights to American in December of last year.

Air France said it will step in and replace joint venture and Skyteam partner Delta this winter on the Chicago O’Hare-Paris CDG route.  Air France will use an Airbus A330 to fly the route up to five times a week.

Air Canada has foiled plans for a schedule increase this winter on its Vancouver-Delhi route. The carrier will increase frequencies on the route from five a week to daily service effective December 9 through at least December 23. Air Canada uses a 787-9 on the route.

Over the past weekend, Pakistan International Airlines ended its service between Karachi/Lahore and New York JFK, which it had been serving with a 777-200LR via a westbound stop in Manchester, U.K. PIA had been flying to New York since 1961.

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How to earn airline miles riding Ford GoBikes

Bikers in the Bay Area can earn Alaska Mileage Plan miles. (Image: Ford GoBike)

Whether you are visiting the Bay Area, or live there, you can now earn airline miles while pedaling around.

How? Well, Ford GoBike, the new Bay Area bike-sharing program, has teamed up with Alaska Airlines. Mileage Plan members earn 10 miles for each ride anywhere in the Bay Area. It’s not a huge bonus, but hey, you are getting outside, getting healthy and seeing the city in a new way, right? Plus, if you are a heavy user, it can add up, right?

Those who use the Ford GoBike program can pick up a bicycle at any station and return it to any other station. The program’s app, available at Apple’s App Store or Google Play, provides real-time bike availability information for any station.

Participants can simply link the app to their Mileage Plan account to start earning the miles. Alaska is a founding partner in the Ford GoBike program.

Image: Ford GoBike

In addition to its 240 bike-sharing stations in San Francisco, Oakland, Berkeley and Emeryville, Ford GoBike recently made its debut in San Jose with 34 bike stations. Another nine will be installed in San Jose soon, and 21 more have been proposed pending community review.

Ford GoBike offers different membership and usage options, including $3 for a single trip, $9.95 for a day pass, and $149 for an annual membership.

When completed in 2018, the 7,000-bike, 546-station Ford GoBike network will be the second-largest bike share system in North America after Mexico City’s Ecobici program.

Have you given a bike sharing program anywhere in the world a try yet? Where? How was it? Please leave your comments below. 

 

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Reader Report: Final 747 flight from London

United 747

Looking out at a graceful 747 wing & Greenland from the cozy bubble of a United 747 (Chris McGinnis)

As United’s 747s sail off into the sunset of a well-deserved retirement, stories of final flights are starting to pour in from readers. Here’s a heartfelt report from TravelSkills reader J.K. who was on the final 747 flight from London to San Francisco this week:

I was on the last United 747 out of London yesterday up on top in the bubble. Wonderful flight- I will especially miss the nimble handling of the plane when in flight.

United final LHR-SFO flew over the northern end of Greenland (Image: JK)

We took an unusual path across Greenland about halfway up the island from the south. As you probably know, the typical route is across the southern tip of Greenland. At any rate, on this trip, the clouds parted for a bit so we could peer down at the east coast of Greenland– the flight attendant woke me up to see the sight. There was much more snow and ice than I’ve seen flying over the southern tip.

Greenland

The clouds parted for a nice clear look at Greenland on United’s final London-SFO 747 flight (Photo: JK)

As we descended into the Bay Area, the path was from the north and directly over the Peninsula. The plane had to take a tight right turn towards the ocean to line up for the typical flight path along the shore of the San Francisco Bay on the east side of the Peninsula. It felt like a small regional jet when it made its turn. It was beautiful.

You could tell that the crew was very excited to be part of this flight. It was a SFO based crew and they mentioned the passing of an era on the PA a few times. United prepared special commemorative amenity kits with “747” embroidered on the socks and printed on the eye shades.

Commemorative 747 socks on final United 747 flight LHR-SFO (Photo: JK)

At the end of the flight, the flight attendant mentioned that one of the passengers on the bubble deck had proposed to his wife there many years ago– the lucky guy got a cockpit tour as everyone else was disembarking.

Unitd 747 kit

Special 747 amenity kits on this final flight from London (Photo: JK)

All in all, a low key but memorable flight. I will miss the 747. There is nothing like climbing a flight of steps inside the plane to know that you are on a special ship.

–J.K.

Tell us about your final 747 flight! We might post it as a reader report! What will you miss most about this beautiful bird? 

 


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Sneak sale: Hawaii $325 roundtrip from 5 west coast cities

Fares to Hawaii take a dip. Need to act fast, though. Kauai pictured here.  (Photo: Chris McGinnis)

UPDATE! United’s been on a tear this week with tons of low fares for winter trips from the Bay Area- we can barely keep up! First it was Hawaii at $325, then South Florida for $251, then SFO-Boston for just $197 in basic economy, $228 regular (even during peak summer) and now SFO-HNL or Maui (OGG) are back and even lower at $299-$305- and these fares are good November thru May and then again in August and September. And there’s even more: How about SFO-LAX for just $73 roundtrip in basic economy, $110 in regular. Yep, and it’s good for trips late November through end of February.  Grab ’em while they are hot! All fares found on Google Flights & United.com and subject to change.

>>Here’s the original post from last week.

Whenever we see fares to Hawaii from the west coast dip below $400, we jump. Over the last year it has been rare to see anything below $399. That changed this week when roundtrip fares dipped quietly closer to $300. 

The airlines are not making a big deal about this, but we are!

Today we are seeing some very nice deals for winter travel to the islands– most at around $325 round trip between the Bay Area, Portland, Sacramento, San Diego, Seattle and Honolulu, Maui, Kauai and Hawaii. (This applies to both nonstop and one stop flights.) Interestingly, this does not apply (yet) to flights from LAX where fares remain above the $400 mark, but not by much, at around $410.

UPDATE #2: As of 3 pm on Oct 24, these fares are already drifting higher– most $325 fares are now closer to $350.

UPDATE #3: We are now finding flights available for deep peak summer for just $325-$345, mostly SFO-HNL in late August and early September

UPDATE #4: Weds Oct 25 7 am– the lowest roundtrip fares are now in the $375 range- not $325 any more, but still a good deal for winter trips to Hawaii. Most remaining discounts appear to be on flights to Maui (OGG).

Update #5: Weds 5 pm This sale appears to be slowing down however we are still finding SFO-Honolulu or Maui on Virgin America for $345 Nov-May and also in late August. That’s a very good deal.

Fares for mid-Late November between SFO and Hawaiian Islands (Google Flights)

What’s even better about this is a nice big window for travel– it starts in November and goes all the way to May. Of course this does not include the Christmas/New Year’s holiday period, but it does include spring break months of March and April (excluding the week before Easter). First class fares from the west coast are at about $1,000 roundtrip.

As of today, its mostly United and Hawaiian that are offering the low fares, but keep an eye out for matches from Alaska Air and Virgin America.

As of this morning (Tues Oct 24) we have found the following deals on Google Flights and as always clicked thru to airline sites to confirm:

  • San Francisco or San Jose to Maui: $325
  • San Francisco to Honolulu or Kauai: $333
  • San Diego to Honolulu, Maui or Kauai $338
  • Sacramento to Honolulu or Maui: $366 (one stop in SFO)
  • Seattle-Honolulu $348 (one stop in LAX)
  • Portland to Honolulu $333 (one stop)

San Francisco to Maui nonstop for just $325 in February is a great deal. Go grab it! (Google Flights)

Right now it appears that United is leading this sale with the most sale fares. Keep in mind that this could change rapidly– the airlines might just be “testing the waters” to see how low they must go to stimulate demand.

As always during the slower fall and winter months, it’s important to act fast on these un-publicized sales. If you see a fare that works for you, grab it because it likely will not last.

What’s a “good” deal to you when it comes to Hawaii? What’s the least you’ve ever paid to fly there? Please leave your comments below.

Get that $325 roundtrip fare nearly every day in cold dark Jan and Feb and get to paradise! (Google Flights)

Aloha!

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Routes: Aeromexico at SJC, Southwest, Air New Zealand, BA, United, AA, Etihad + more

San Jose International welcomes a new 737 nonstop from Mexico City next summer. (Photo: SJC)

In recent international route developments, Aeromexico will add seasonal service at San Jose; Southwest drops plans for two Mexico markets; Air New Zealand brings a new aircraft to Houston; British Airways adds high-density 777 flights to Gatwick; United and Delta drop Europe flights while KLM adds one; American plans new code-shares to and within China; Etihad trims its Los Angeles schedule and terminates San Francisco service; and LATAM adds a Boston route.

Aeromexico, now a joint venture partner with Delta, plans to expand its presence at Mineta San Jose International next summer by offering seasonal flights to Mexico City. The carrier will use a 737-800 on the route, offering daily flights from June 1 through August 31. The southbound flight will depart SJC at 1:40 p.m. In July of this year, Aeromexico started service from San Jose to Guadalajara.

Speaking of Mexico City, Southwest Airlines has scaled back its plans to expand service to the Mexican capital. The Dallas Morning News reports that Southwest has changed its mind about adding new service to MEX from Los Angeles and Ft. Lauderdale next summer. The carrier has given up the slots at Mexico City that it had acquired for those routes, and DOT assigned them instead to VivaAerobus, a Mexican low-cost carrier. When Delta and Aeromexico won approval for their joint venture, they had to give up some slots at MEX, and Southwest picked up enough for four flights a day there, which it initially used to add two flights a day from Houston Hobby.

Premium economy seats on the new version of Air New Zealand’s 787-9.(Image: Air New Zealand)

The new Qantas 787-9 that starts flying from Melbourne to LAX in December won’t be the only new Dreamliner service from Down Under.  Air New Zealand plans to deploy the newest version of its 787-9 on its two-year-old Auckland-Houston route in December. The Kiwi carrier also plans to boost frequencies on that route next year, from the current five weekly flights to six or seven from March 25 through October 27. The new Air New Zealand 787-9 increases capacity in the front of the plane, from 18 business class seats to 27 and from 21 premium economy seats to 33. The airline currently flies a 777-200 to Houston.

British Airways has been planning to introduce “high density” 777-200ERs on long-haul flights out of London Gatwick Airport, partly in response to low-cost interlopers like Norwegian, and its plans for those planes are starting to emerge. Unlike its existing 275-seat 777-200ERs, the new version will cram 336 seats into the planes, according to Routesonline.com – 32 in business class, 52 in premium economy and 252 in regular economy. BA plans to put the new version of the plane into service for one weekly flight between Orlando and Gatwick as of May 11, 2018, increasing to daily by October 6; one flight a week between Ft. Lauderdale and Gatwick starting September 13 of next year, increasing to three a week October 8; and daily service between New York JFK and Gatwick effective July 8 of next year.

Looking ahead to other transatlantic markets for 2018, United had been planning to offer seasonal service from Chicago O’Hare to Shannon, Ireland from late May through early September, but now it has canceled those plans.  And Delta is giving up on its Newark-Amsterdam service – which operates four days a week this winter – as of March 23. However, Delta partner KLM will expand service between New York JFK and Amsterdam next year, adding a third flight six days a week effective March 26. In another development, Delta will code-share on daily A330-200 Alitalia flights from Rome to Delhi, India, effective October 29.

American’s customers will get access to new destinations on China Southern. (Image: China Southern)

American Airlines, which acquired a small equity stake in China Southern Airlines this year, is planning a substantial code-sharing program with that carrier, according to Air Transport World. It said AA has filed plans with the Transportation Department to put its AA code onto China Southern flights from San Francisco to Wuhan and to Guangzhou, as well as its New York JFK-Guangzhou service. The AA code would also go onto 14 China Southern routes from Beijing to other destinations in China. It didn’t say when the code-sharing is expected to begin. Last month, American moved its operations at Beijing’s airport from Terminal 3 to China Southern’s base at Terminal 2.

Etihad Airways plans to reduce its schedule between Los Angeles and Abu Dhabi this winter. From January 15 through April 30, it will trim frequencies from daily to four a week, switching aircraft on the route from a 777-200LR to a 777-300ER. (And don’t forget, as we reported last summer, Etihad will discontinue its San Francisco-Abu Dhabi service on October 29 after cutting it back earlier this year from daily frequencies to just three flights a week.)

To Latin America, LATAM has filed for regulatory approval to begin the first non-stop service between Boston and Sao Paulo, Brazil next summer, although a schedule and starting date haven’t yet been determined.

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United bags a new cheeseburger for $10

United cheeseburger

United’s new smoked gouda cheeseburger on a square bun should appeal to the hipster palate! (Image: United)

Remember when United rolled out its inflight cheeseburger for $12 last year? It quickly became an in-flight favorite with more than 2,000 served every day. Back then we reported that first class passengers were passing up their plated lunches and instead asking for the cheeseburger served in a brown paper bag from the back of the plane.

Based on that success, United food scientists went back to the drawing board to create a new cheeseburger that it will roll out starting November 1.

Here’s how United is describing the new square-bunned, smoky-tasting cheeseburger it will serve on domestic flights of more than 3.5 hours:

“It started with the great burger you like and we found a great, new bread by, Brooklyn-based Company, “Brooklyn Bred” (you’ll recognize some of their breads if you frequent Starbucks …) and we are partnering with Sir Kensington’s – on new condiments too. The new burger patty comes from the same place as the current one – it’s all beef! The cheese is Smoked Gouda, with condiments and Sir Kensington mustard, ketchup and mayo.

We tested 25-30 variations of the cheeseburger on flights and asked customers and flight attendants for feedback. Swiss and Smoked Gouda were the final two cheese choices and Smoked Gouda won unanimously in the feedback. Research was conducted inflight over the course of one month.”

United cheeseburger

Here’s another look at the burger from United’s fall bistro-on-board menu (Image: United)

United cheeseburger

United’s new Smoked Gouda Cheeseburger is $10 and with chips, it’s $12.00 (Image: United)

Were any TravelSkills readers on those taste-testing flights? If so, we’d like to hear from you. What did you think?

And if you are in downtown San Francisco today, THURSDAY (Oct 19), you can give the new Gouda burger a try yourself. Sir Kensington will have a food truck parked at 400 California Street (at Sansome) dishing out free burgers, fries and swag to celebrate its #BurgerOnBoard partnership with United. The truck will be downtown for 10:30 am and 1 pm, then it will head to SFO so passengers and United employees can bite into the burgers– and try out those fancy new condiments.

If you go, please take photos and sent them to us! We’ll post them here and on our social media stream.

Here’s the ingredient list for United’s new burger.

Fancy condiments? Ketchup, mayonnaise and mustard? Well, yes, according to this video from Sir Kensington’s, it’s almost artisanal. Mayonnaise is made from “certified humane free range eggs.” Ketchup comes from “fresh tomatoes, not concentrate. ”

Don’t miss our in-depth look at United’s original cheeseburger

Starting November 1, the new smoked gouda cheeseburger will replace the original one on US flights. However, the original, served on a pretzel bun, will remain on Canada-originating flights through next March.

Note that the new burger is almost 2 oz. smaller than old one — 5.95 oz. vs. 7.45– which appears to be a downgrade to those with healthy appetites. However, a spokesperson tells TravelSkills the the reduction in weight is due to the switch away from the dense pretzel roll to the lighter, thinner Brooklyn Bred bun. The weight of the meat and cheese remains the same, he said.

So give the burger a try and let us know what you think in the comments. And also let us know what you think about United’s current cheeseburger offering. 

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Qantas unwraps its Dreamliner, coming to LAX soon (photos)

Qantas’ Dreamliners feature an updated kangaroo logo. (Image: Qantas)

It’s a little late to the Dreamliner game, but Qantas has just unveiled the interiors of the new Boeing 787-9s that are coming to its international fleet soon – including to the U.S.

In fact, the very first route for Qantas’ newest wide-body will be Melbourne to Los Angeles, beginning in December. The second will be a very long haul from Perth to London – the first non-stop service linking Australia with Europe — starting next March. (Currently fares on the LAX-Melbourne route are just $787 round trip— quite a good deal!)

Will the Qantas Dreamliner find its way to San Francisco next year? Qantas hasn’t said; it is currently flying a 747-400 on the SFO-Sydney route, while United already uses a 787-9 in that market. Qantas said it will have eight Dreamliners in its long-haul fleet by the end of next year, allowing it to retire five of its 747s. (Qantas currently uses A380s on its Los Angeles flights from Melbourne and Sydney.) Read what Qantas CEO told TravelSkills about SFO-SYD flights in an interview here. 

Qantas plans to use the Dreamliner for its longest nonstop flight, Perth to London, starting next March.

The new Qantas 787-9. (Image: Qantas)

In any case, the Qantas 787-9s will offer “more space and a lower passenger count than most of its competitors,” the airline said. They will have large windows, improved cabin air quality, and “ride dampening technology to minimize the effects of turbulence,” Qantas said.

The Qantas 787-9s will have 42 business class seats configured 1-2-1; 28 in premium economy, with a 2-3-2 layout; and 166 in economy, configured 3-3-3 and offering 32-inch pitch.

That’s a total of 236 seats. A year ago, when Qantas first revealed its 787-9 seating plans, the publication Australian Business Traveler compared that to Qantas’ competitors, noting that Air New Zealand’s three-class 787-9s have 302 seats, while Air Canada’s have 298 and United’s have 252.

The 787-9s also come with Qantas’ new livery, which includes the fifth update of its traditional Flying Kangaroo logo.

Here’s a first look at the Qantas 787-9 interior:

The plane has 1-2-1 business class seating. (Image: Qantas)

 

Here’s business class from another angle. (Image: Qantas)

 

Premium economy is configured 2-3-2. (Image: Qantas)

Regular economy has 32-inch pitch and 3-3-3 seating. (Image: Qantas)

Have you flown Qantas to Australia before? What did you think? Please leave your comments below. 

Check out how Boeing turned over this beautiful ship to Qantas at a ceremony this week in Seattle:

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Iberia adds San Francisco – Madrid nonstops

Madrid Chueca

New nonstops between California and Madrid coming next spring on Iberia (Photo: Chris McGinnis)

In May 2018, Spain’s Iberia will launch regular non-stop service between Madrid and San Francisco, the first ever nonstop flight between the two cities.

Oakland was the first Bay Area airport to snag nonstops to Spain last year when two airlines, Level and Norwegian kicked off nonstops to Barcelona. Both Level and Iberia are owned by IAG, the airline conglomerate that also owns British Airways.

The Iberia flights will operate only three days per week (Mon, Weds, Fri). It will use an Airbus A330-200 on the route, with business (19 seats) and economy class (269 seats) only, no premium economy or first class. Iberia says that initially, the service will only be seasonal, running May-September.

Fares for midweek trips in mid May seem high right now

While it’s now possible to buy tickets on these flights, Iberia is not offering any introductory deals as of today— fares for May trips are in the $1,400 round trip range. Typically, May is a slow month for US to Europe travel and I expect we’ll soon see sale fares dip below $1,000 for SFO-MAD roundtrips. Business class is running about $4,400 round trip.

By comparison, Oakland-Barcelona fares for next May are currently running about $531 roundtrip on Norwegian Air, plus baggage and other fees.

Check out the seat map of Iberia’s A330-200 on Seatguru.com 

Iberia is part of the Oneworld Alliance, which includes American Airlines and British Airways. Tickets are onsale now at www.iberia.com.

Have you or would you fly Iberia to Spain? And which is your favorite Spanish city: Madrid or Barcelona? Why? Please leave your comments below. 

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New Hotels: Hilton LAX, Nikko SF, Mondrian NYC, Marriott Denver, Ritz Chicago, Hilton DC

Hilton’s dual-branded H Hotel/Homewood Suites near LAX. (Image: Hilton)

In hotel news, Hilton cuts the ribbon on a dual-branded project near Los Angeles International Airport; Manhattan welcomes a pair of new properties; Marriott opens a Meridien/AC Hotel combo in downtown Denver, and Hilton gains a new presence there as well; an iconic hotel in the nation’s capital joins the Hilton family; and a Chicago classic reopens.

Less than a mile from LAX at 6151 West Century Boulevard in Los Angeles is a newly-opened, dual-branded Hilton affiliate. Its two parts are the 122-unit Homewood Suites by Hilton Los Angeles International Airport, and the 168-room H Hotel Los Angeles, Curio Collection by Hilton. The double hotel offers 24-hour shuttles to the terminals and car rentals from MCar Rental.  The Homewood Suites has studio and one-bedroom accommodations with full kitchens and separate living/sleeping areas. The H Hotel provides “high-end accommodations that currently do not exist at LAX,” Hilton said. Its rooms feature Nespresso machines and Google Chromecast on their TVs. Breakfast and dinner service is available to guests of both properties at Waypoint Kitchen in the H Hotel – “an American-style pub with modern California cuisine.” There’s also a coffee shop and a Subway Fresh in the lobby. Each hotel has its own fitness center, but they share a pool. The H Hotel has an open-air rooftop deck called H Overlook with views of the LAX runways, and guest-requested amenities and snacks are delivered to their rooms by a robotic butler. Rates begin at $160 for the Homewood Suites, and at $170 at the H Hotel.

Hotel Nikko San Francisco

All rooms in the Hotel Nikko San Francisco have been remodeled (Photo: Chris McGinnis)

Did you know that the Hotel Nikko San Francisco closed down for three months for a top to bottom re-do earlier this year? It reopened this past spring and, based on our recent visit, feels like a brand new hotel. TravelSkills was there last week as the hotel celebrated its 30th anniversary in the spectacular white-marble-sheathed lobby– part of the $60 million renovation that included all public spaces and rooms (seen above.) Even if you are not staying there, it’s worth a walk through or a meal or drink next time you are in SF near Union Square. Rates start at as low as $180 per night but of course vary based on demand. Check out this video walk through. 

In New York City’s NoMad neighborhood, at Park Avenue South and 30th Street, a former 15-story office building constructed in 1915 has added five floors during its conversion into the 20-story Mondrian Park Avenue Hotel. The newly opened Mondrian has guestrooms with “plush bedding and spacious bathrooms, as well as neutral woven leather furnishings and floating desks,” the hotel said. Managed by Journal Hotels, the Mondrian has a signature restaurant called Cleo with Eastern and Southern Mediterranean-inspired cuisine; a rooftop lounge and outdoor terrace called Fifteen Stories; and an underground nightclub called Yours Truly “catering to the who’s who of New York City with a dedicated hidden entrance.” Rates start around $350.

Innovative guest accommodations at the Moxy Times Square. (Image: Marriott)

Across town at Seventh Avenue and 36th Street, meanwhile, the 110-year-old New Mills Hotel building has been overhauled and converted into Marriott’s new Moxy Times Square. (How far does a hotel have to be from Times Square before it’s not allowed to have Times Square in its name?)  It has 612 guestrooms ranging from 150 to 350 square feet, each with fast, free Wi-Fi; Bluetooth soundbars, and big HDTVs that can stream Netflix, Hulu, and YouTube. The hotel has a seafood restaurant, an “egg-centric all-day breakfast spot,” a big rooftop bar/lounge that Marriott says is New York’s largest, a lobby bar, and a grab-and-go market, as well as a newsstand/convenience store called New Stand. Marriott Rewards member rates start as low as $148 (after the holidays).

Marriott’s Le Meridien/AC Hotel is close to Denver’s convention center. (Image: Marriott)

Dual-branded hotels are getting ever more popular. Besides the Hilton project at LAX mentioned above, Marriott has just opened its own double hotel in downtown Denver, a block from the Colorado Convention Center at 15th and California. The 20-story structure includes the upscale 272-room Le Meridien Denver Downtown and the 223-room AC Hotel by Marriott Denver Downtown. Le Meridien has 12,000 square feet of meeting space, lots of original artwork, and coffee and cocktail service in the lobby. The European-inspired AC Hotel “is designed to feel like a modern ski lodge, with peaked roofs, strong lines, geometric language, and bold interior gestures,” Marriott said. Guests of the hotels can get American comfort food at Corinne, open for three meals a day; imbibe at The Lobbyist, Le Meridien’s cocktail lounge; and check out the mountains from 54thirty, Denver’s “highest open-air, seasonal rooftop bar.” Rates start at $162 at the AC Hotel and $229 at Le Meridien.

Given Marriott’s big new double-hotel presence in downtown Denver with Le Meridien and the AC Hotel, it may no longer need the 613-room Denver Marriott City Center, two blocks away at 17th and California – and that’s good, because the owner of that hotel, Chesapeake Lodging Trust, plans to change its affiliation on December 1, when it will become the Hilton Denver City Center, according to the Denver Post.

A corner room at the Madison Hotel in Washington, (Image: Hilton)

Long a landmark in downtown Washington D.C. not far from the White House, the Madison Hotel has ended its affiliation with Loews Hotels and has been rebranded as The Madison Washington DC, a Hilton Hotel, making it part of Hilton’s Honors program. That makes it Hilton’s third major property in the nation’s capital along with the Capital Hilton and the Washington Hilton. The 356-room Madison has 27 suites, eight meeting rooms, a 24-hour business center, restaurant and bar and a fitness center. Rates start at $131.

Part of the renovated lobby at Chicago’s Ritz-Carlton. (Image: Ritz-Carlton)

After a $100 million renovation job that kept the property closed for a year and a half, The Ritz-Carlton, Chicago has finally reopened. The big renovation of the property started just after it became an official member of the Ritz-Carlton group; before that, it was a Four Seasons hotel – even though it carried the Ritz-Carlton name. The work included the creation of a 15th-floor Ritz-Carlton Club lounge, an expansion of the hotel’s spa, and the addition of an Italian steakhouse restaurant. The hotel, located along North Michigan Avenue – the “Magnificent Mile” – is known for its spacious guest accommodations, which start at 300 square feet. Advance purchase rates start at $275.

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Deal: $945 SFO/LAX-Auckland roundtrip on United, Air New Zealand

Air New Zealand flies a 777-300 like this on its LAX-AKL run (Photo: Air New Zealand)

When fares to New Zealand dip below $1,000, it’s time to prick up your ears. Especially if you can go when it’s winter here and summer down there!

Today United and Air New Zealand announced a very good deal for flights between San Francisco SFO or Los Angeles LAX to Auckland AKL with fares from just $945 roundtrip. (Plus when booking on United you’ll earn a cool 13,000 MileagePlus miles for this looong roundtrip.)

What’s best about this sale is the timing… you’ll travel during the dark cold days of fall winter in the US to the sunny summer shores of New Zealand in late October, November, early December, late January and almost all of February, March.

Act fast: To get the deal, you must book your trip by Thursday Oct 12.

United:

A quick check of United’s fare calendar shows tons of availability in Feb and Mar for SFO-AKL (Image: United)

Air New Zealand:

Screenshot from Air New Zealand’s sale page

Qantas offered similarly low fares with a fare sale between SFO or LAX and Sydney last month– which has since expired.

Find the deals here:    UNITED  |   AIR NEW ZEALAND

What’s the lowest price you’ve seen or paid for a round trip ticket to Australia or New Zealand? Will you take on this deal? Please leave your comments below. 

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A United Club closes at SFO, another reopens

United Club

The at one time very busy entrance to the United Club at SFO’s International Terminal is now shut (Photo: Chris McGinnis)

United Club members or MileagePlus Gold+ members accustomed to using the United Club just past security in SFO’s International Terminal G will have to change their plans for a while. Unless of course they are flying on a paid business or first class ticket.

That lounge, near Gate G92, has been closed as United proceeds with construction that will convert that space into a new Polaris Club for premium-class international travelers. The adjacent Singapore Air Silver Kris lounge, which will become part of the newer, larger Polaris lounge, has closed as well. United says that the new facility should be ready by next summer (2018).

Singapore Air’s Silver Kris lounge is now shut, too. (Photo: Chris McGinnis)

In the meantime, the old Global First Lounge in the International Terminal (way out near gate G98) is serving as a temporary lounge for United Polaris first and business class departing customers and Star Alliance international first and business class departing customers (including United).

However, be aware that this temporary lounge will not be able to accommodate Star Gold customers, United Club members, one-time pass holders, military, etc. (Customers holding Star Gold status who visit the temporary lounge will not receive their +1 guest privileges at the temporary Global First Lounge as this is not a Star Gold lounge with Star Gold benefits. Customers bringing a guest who would not otherwise be eligible for the temporary lounge will need to visit one of the United Club locations in domestic Terminal 3.)

For the time being, Star Alliance Gold and United Club members will have to schlep back to any of the three United Club locations in Terminal 3 via the post-security walkway that connects the International Terminal and Terminal 3.  To handle the increased traffic, United has re-opened another club across from Gate 71A on the mezzanine level (take elevator) above the main concourse. Customers should plan on a 5-10 minute walk in each direction.

Here’s a look at the mezzanine United Club when it opened in 2014-2016.

United First Polaris lounge SFO

Entrance to the United First lounge, which is now used by United and Star Alliance first, business flyers (Photo: Chris McGinnis)

Chris McGinnis United

Editor Chris McGinnis checking out the dated Chinoiserie in the United First lounge

United Club SFO

The United First lounge on a Tuesday evening in October- busy, but not overcrowded (Photo: Chris McGinnis)

The SFO construction is just one of several United Club improvement projects around United’s system. At Newark, part of the United Club near Gate C120 in Terminal C is being converted to a new Polaris Lounge, so seating in that lounge is “significantly limited” for now. At Houston Bush Intercontinental, the United Club in Terminal E is due to reopen this month after a renovation project.

Big blue glass doors at the entry to United’s brand new Club (Chris McGinnis)

At Chicago O’Hare, the Club near Gate C16 in Terminal 1 is closed for renovations until sometime this winter. And the United Club at Ft. Lauderdale is closed for an overhaul, although United has opened a temporary location in Terminal 1 between Gates C1-C3.

Here’s United’s latest list of United Club locations.

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Routes: More Hong Kong from SFO, Delta to London, Virgin 747 flights, Lufthansa + more

Delta One a330

Delta One (business class) on an A330 is a new option to London (Image: Delta)

In international route developments, Hong Kong Airlines details its plans for San Francisco service; Delta will increase London Heathrow capacity next year with bigger aircraft; Virgin Atlantic will put 747s onto two U.S. routes; Lufthansa moves into Airberlin markets; Norwegian adds an ultra-long haul low-fare route; Hawaiian switches code-share allegiance to Japan Airlines; and American and United alter their Cuba services.

Delta is making some changes to its London Heathrow service next year, giving it a lot more capacity from key hubs. The company said that effective March 24, it will change equipment on its LHR routes out of New York JFK, Atlanta and Detroit from the current 208-passenger 767-300s to 293-seat Airbus A330s. Delta One flat-bed seats in the A330s have that herringbone layout with aisle access for all. Delta will also slightly alter its JFK joint venture schedule with Virgin Atlantic; the current schedule of five Virgin and three Delta flights a day will change to six Virgin and two Delta departures.

While Delta recently publicized some new Europe routes it is adding in 2018, it did not publicize some that it is dropping. That includes seasonal summer service from New York JFK to Moscow Sheremetyevo and to Stockholm Arlanda, and from Philadelphia to Paris CDG.

Hong Kong Airlines, partly owned by China’s Hainan Airlines, will begin service between Hong Kong and Los Angeles in mid-December. A few weeks ago, we reported that the airline also has its eye on other U.S. gateways, and it has just revealed it plans for Hong Kong-San Francisco service. The carrier plans to start flying HKG-SFO on March 25 with four flights a week, increasing to daily frequencies by August 18, according to Routesonline.com. Both LAX and San Francisco flights will use A350-900s with 33 fully-reclining business class seats, 108 in “Economy Comfort” class, and 193 in regular economy. Will a new entrant be able to compete in a crowded SFO market against Cathay Pacific’s three daily flights to Hong Kong, plus service from United and Singapore? We’ll see…

Meanwhile, Virgin Atlantic also has some good news for fans of the fast-disappearing Boeing 747. On March 26, Virgin will put a 747-400 onto its daily Manchester-Atlanta service twice a week, increasing to three a week May 26. And on May 22, it will start using a 747-400 on four of its seven weekly JFK-Manchester flights. The other flights on both routes use A330s.

Lufthansa will fly A330 on two U.S. routes–but not to its hubs. (Image: Lufthansa)

Germany’s bankrupt Airberlin keeps limping along as it negotiates the sale of its assets to competitors, but that hasn’t stopped Lufthansa from targeting a couple of Airberlin routes. Lufthansa just announced a pair of new U.S. routes starting this fall – neither one to its hubs at Frankfurt or Munich. On November 7 Lufthansa will kick off New York JFK-Berlin service five days a week with an A330-300 (its first Berlin wide-body service in 16 years), followed on November 8 by Miami-Dusseldorf A330-300 flights three days a week. Next summer, both routes will be transferred to Lufthansa’s Eurowings subsidiary. (Meanwhile, the Oneworld alliance has suspended mileage earning and spending privileges on Airberlin flights for members of other Oneworld airline frequent flyer programs.)

What is the world’s longest route operated by a low-cost airline? As of this week, it’s London Gatwick-Singapore, just launched by Norwegian – its first route to Asia. The carrier is using a 787-9 to fly the 6,764-mile route (12 hours 45 minutes) four times a week, with one-way base fares starting as low as 150 pounds ($201) (plus lots of fees, of course). Norwegian flies to London Gatwick from several U.S. cities – most recently adding Denver-Gatwick and Seattle-Gatwick flights.

Norwegian officials celebrate new London-Singapore flights. (Image: Norwegian)

Hawaiian Airlines and Japan Airlines have announced a new code-share partnership that starts March 25, subject to government approval. “The two carriers also intend to establish a joint venture designed to provide even more choices, convenience and enhancements to the traveling public to/from Japan and beyond to multiple Asian markets,” Hawaiian said. Specific code-shared flights and routes haven’t yet been announced, but Hawaiian said its passengers will have “full access to Japan’s domestic network,” including Nagoya, Fukuoka, Sendai and Aomori. The pact also includes reciprocal mileage earning and spending on code-shared flights, as well as mutual airport lounge access. Hawaiian is moving into JAL’s Terminal 2 at Tokyo Narita to facilitate easy connections. The deal also means the end of Hawaiian’s code-sharing partnership with ANA.

U.S. carriers continue to adjust their Cuba services as they get a better handle on consumer demand for flights to the island nation. American Airlines plans to terminate its daily Miami-Cienfuegos E175 flights on January 7, and United has applied for government approval to increase its service from Houston Bush Intercontinental to Havana from weekly Saturday-only flights to daily frequencies. It didn’t specify a start date for the increase.

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Deal Alert: California Corridor goes dirt cheap

Fares have plummeted for fall and winter flights as airlines battle for Golden State  (Photo: Chris McGinnis)

UPDATE: This fare sale expired at midnight Weds Sept 27. Roundtrip intra-California fares are now in the $100 range. Not bad, but not $57! As competition continues in the battle for the Golden State, we expect more fare sales like this during slower fall and winter months so stay tuned to TravelSkills.

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There’s a good old fashioned fare war happening in the California Corridor this week with roundtrip fares on several airlines as low as $51 on most NorCal-SoCal routes.

It appears that the war got started when Southwest Airlines deeply discounted round trips between its big Oakland hub and southern California cities. Spirit jumped in, too with its low fares and high fees.

Then it moved across the Bay to San Francisco and San Jose, where United and Alaska Air jumped into the fray in the battle for the Golden State.

Here’s how Southwest is pushing its sale which sparked a fare war in California

How low are we talking? Here are some examples- but there are so many that you need to check yourself. I’ve posted roundtrip fares, but the sale applies to one-way fares, too.

Note that these roundtrip fares are available on the morning of Sept 27 and subject to change:

  • SFO-Burbank on United: $55 roundtrip
  • SFO-LAX on United: $57
  • San Jose-LAX/Burbank on Alaska Air: $57
  • LAX-Orange County on United: $57
  • SFO-San Diego on United: $57
  • Oakland-LAX on Spirit: $57
  • Oakland-Long Beach on JetBlue $57
  • SFO-Burbank, LAX, Orange County, San Diego on Southwest: $57
  • Oakland/San Jose-Burbank, Los Angeles, Orange County, Ontario, San Diego on Southwest: $57
  • Sacramento-Los Angeles, San Diego, Ontario, Burbank on Southwest or United $57

It appears that the $57 roundtrips are only available on Tuesdays, Wednesdays and Saturdays. Fares apply to flights now through mid-February. The are not available for peak holiday season flights. We found these fares on Southwest.com and Google Flights. 

Note that the lowest United fares could be low-frills basic economy– awful, but acceptable for such short flights.

When roundtrip fares between SFO and LAX go below $100 round trip, it’s time to pay attention. But just $57 round trip? Wow. $57 is less that what many of us pay for a ride to or from the airport in Lyft, Uber or taxicab.

Will you take advantage of this sale? What’s the lowest fare you’ve ever seen in the California Corridor? Leave your comments below. 


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Routes: Frontier at SJC, Alaska/Virgin, Delta, AA, Sun Country

Frontier is adding more new routes at Mineta San Jose- including an Atlanta nonstop. (Image: Frontier)

In domestic route news, ultra-low-cost Frontier announced even more new service at San Jose; Alaska kicks off its big bump in Bay Area service, and deploys more Virgin A321neos; Delta adds new flights to ski destinations; American expands its schedule to Vail; and Twin Cities-based Sun Country Airlines moves to a new business model.

Two months ago, Frontier Airlines announced plans to add service from Mineta San Jose to four cities – Denver, Las Vegas, Austin and San Antonio. Now Frontier is adding three more cities to its SJC schedule: Atlanta, Cincinnati and Colorado Springs. Atlanta and Colorado Springs flights will operate four days a week starting April 9, 2018, while Cincinnati service will fly three days a week as of April 8.  Daily SJC-Denver service kicks off October 5, followed by SJC-Las Vegas four days a week beginning November 1, SJC-San Antonio three days a week as of April 8 and SJC-Austin three times a week starting April 9.

Take a streetcar ride through New Orleans to see how it’s changed since Katrina (Image: Pixabay)

Back in March, Alaska Airlines/Virgin America unveiled plans for a big expansion of activity in the Bay Area, and this fall those new flights are finally starting to operate. Alaska recently started new daily mainline service (using A320-family planes from Virgin’s fleet) from San Francisco International to Philadelphia and to Nashville, to be followed by daily flights from SFO to New Orleans beginning September 21, to Indianapolis September 26, to Baltimore-Washington October 16, to Raleigh-Durham October 19, and to Kona, Hawaii December 14.

Also part of Alaska’s Bay Area expansion are new E175 flights out of Mineta San Jose, including four flights a day to Los Angeles beginning September 20, and recently-launched daily service to both Austin and Tucson.  At its Seattle hub, meanwhile, Alaska plans to drop its existing daily Horizon Air non-stops to Colorado Springs effective November 4.

Virgin America’s new Airbus A321neos will hold 24 percent more passengers than its A320s. (Image: Airbus)_

Alaska subsidiary Virgin America is getting more new Airbus A321neos, and has revealed the markets where they will begin to operate. Virgin will use an A321neo for one daily Los Angeles-Honolulu flight beginning November 5 (moved up from January 4, 2018); two daily San Francisco-LAX flights beginning November 5; a daily San Francisco-Seattle flight as of November 6; daily SFO-Kona service starting December 14; daily LAX-Maui flights as of January 14 and flights once a week from SFO to San Diego and SFO-Las Vegas beginning January 14 and February 11 respectively. The A321neo (which stands for New Engine Option) is the largest aircraft in Virgin’s fleet, with 185 seats, vs. 146-149 for its A320s.

Delta is beefing up its winter schedule to ski destinations this year. Beginning December 21, Delta will offer daily flights from Salt Lake City to Eagle, Colorado (the airport for Vail) and to Montrose, Colorado (the gateway for Telluride), plus flights once or twice a week from Atlanta to Vancouver, B.C. (the gateway to Whistler). From December 21 through April 2, Delta will also increase frequencies this year from its hubs to its existing ski destinations including Aspen, Vail, Steamboat Springs and Montrose, Colo.; Sun Valley, Idaho; Bozeman and Kalispell, Montana; Reno/Tahoe; Jackson Hole, Wyo.; Calgary/Banff, Alberta and Vancouver/Whistler. You can click here  and scroll down to see the full Delta ski schedule.

Speaking of Vail/Eagle, Colorado, American Airlines plans to extend its seasonal service from Dallas/Ft. Worth to Vail, making it a year-round daily operation next year. Currently, only United Express has year-round Vail flights.

A Sun Country Airlines 737. (Image: Sun Country)

Ever fly Sun Country Airlines? That Twin Cities-based niche carrier recently hired a new CEO named Jude Bricker, who formerly worked at ultra-low-cost Allegiant Air. And according to the Minneapolis Star Tribune, the new chief plans to move Sun Country over to the same ultra-low-cost business model used by Allegiant, Frontier and Spirit Airlines. Citing a memo to employees at Sun Country, the newspaper said the changes will mean “more seats on airplanes” and a plethora of new passenger fees, including one for overhead bin space. It also means diversifying Sun Country’s route network away from its heavy reliance on MSP, where it is caught in a squeeze between legacy carriers and ultra-low-cost competitors. There’s no word yet on how soon flyers will see those changes.

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United adds 4 new nonstops to Europe

United will fly from San Francisco to Zurich next summer. (Image: Zurich Tourism)

You wanted to book award travel to Europe this summer but couldn’t find any available seats? The earlier you start, the better, and United Airlines has just opened the books on several new seasonal routes to Europe for summer 2018.

The new schedule includes one route from San Francisco – a daily 787-8 flight to Zurich that will operate from June 7 to October 27. Onward connections at Zurich are available on Swiss, United’s Star Alliance partner. (United also offers year-round service to Zurich from Newark and Washington Dulles.) Currently, Swiss flies year-round using its flagship B777-300ER nonstop between SFO and ZRH.

As of today, round trip economy airfares on United’s SFO-ZRH nonstops are about $1,280. Business class is in the $4,400 range.

While there are award seats available on the new route, regrettably I could not find any at the lower “saver” level on the nonstops— a quick scan showed United charging a whopping 130,000 miles roundtrip in economy or 300,000 in business while rates were much lower for one-stop flights. Since these flights were just loaded today, keep an eye out for changes.

I thought United would have added nonstops between SFO and Rome or Milan to go up against the new Norwegian nonstops to Rome across the Bay at Oakland. SFO-Amsterdam would make sense, too, since there’s currently not a Star Alliance partner offering nonstops. We’ve asked United about this and are awaiting a reply.

Will United ever fly between SFO and Rome? Hope so! (Photo: Pixabay)

Other new seasonal routes on the 2018 schedule include:

  • Washington Dulles to Edinburgh, Scotland with a 757 operating daily from May 23 through October 4.
  • Newark to Porto, Portugal, with a daily 757 flight from May 4 through October 4.
  • Newark to Reykjavik, Iceland, also with a 757 flying daily from May 23 to October 4.

In addition to the new routes, United said it will extend some seasonal Europe routes for a longer period in 2018. San Francisco-Munich and Chicago-Edinburgh service next year will operate from May 4 through October 26; and Chicago-Dublin and Washington Dulles-Lisbon flights will be available from April 9 through October 26.

See all details about United’s new summer schedules here. 

In addition to United’s new summer offerings to Iceland, Portugal, Scotland and Switzerland, the airline will start daily service between Los Angeles and Singapore and between New York/Newark and Buenos Aires in October 2017 and in January 2018, will begin daily nonstop service between Houston and Sydney.

Where would YOU like to see United fly next?

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Reader Report: Air France Premium Economy to Paris, Airbus A380

Air France A380

Air France flies an Airbus A380 between San Francisco and Paris (Photo: Jason Vaudrey)

In June, I experienced Air France’s Premium Economy class from San Francisco (SFO) to Paris- Charles De Gaulle (CDG). I was heading to Athens and exploring Crete in Greece and wanted to see Berlin also.

During summer, Air France flies both an Airbus A380 and a B777 on the SFO-CDG route. United flies a Boeing 787 Dreamliner to Paris from SFO.

When pricing out various European carriers in which I could accrue miles on Alaska Airlines, I narrowed my choices to British Airways (through London), KLM (through Amsterdam), and Air France (through Paris) – all of which are Alaska Airlines Mileage Plan partners. I also included Virgin Atlantic, knowing I could earn points on Virgin America, which then would eventually transfer over into Alaska Airlines Mileage Plan program. KLM did not offer a premium economy product and between British Airways, Virgin Atlantic and Air France, Air France had the best airfare for Premium Economy.

On Air France, a round trip economy airfare was approximately $1,250 between SFO and CDG and its Premium Economy was just $400 more at $1,650. I purchased my ticket in mid-March 2017 for my June trip.  I felt $200 extra each way to sit in Premium Economy was worth it.

I spent a few days in Paris, onwards to Berlin via Air France, and from Berlin I flew to Athens (via Aegean Airlines) and then flew to Crete for approximately two weeks. While I knew my experience in Premium Economy would not be the same I experienced on Singapore Airlines this past December, I was quite pleased with Air France and what they offered.

This is a TravelSkills Reader Report by Jason Vaudrey, a frequent contributor to TravelSkills. Thanks, Jason! Would you like to submit your own Reader Report? We’d love to hear from you. Check out our guidelines.

Air France A380 Premium economy

Premium economy on Air France’s A380 is on the upper deck with business in front and economy behind (Image: Air France)

My primary reason for choosing Premium Economy is the comfort of the seat and seat pitch. The other perks such as dedicated priority check-in lane, lounge access [for a fee – further explanation below], and alternative meal service options were just icing on the cake. I took Air France’s flight 83, an A380, that departs SFO in the mid-afternoon and arrives in Paris the following midmorning. The flight time was approximately 9 hours 30 minutes. (On the return, I flew an Air France B777.)

Arriving at SFO, Air France has a dedicated lane for Sky Priority, which includes Premium Economy, Business Class, and elite level SkyTeam members. Premium Economy passengers are allowed to bring two bags (a small backpack, handbag or laptop case and a wheelie bag) for a combined weight of 40 pounds. The combined weight limit for economy class passengers is 27 pounds. While Air France does charge to check luggage within Europe, you may check two bags for free on transatlantic flights. I brought a wheelie bag that met the size dimension restrictions for Air France and a backpack. Even with my laptop and my wheelie bag full, my weight was slightly more than 40 pounds, but the ticketing agent said, “that’s close enough” and allowed me to bring both bags on board the aircraft.

At SFO, KLM, Delta, and Air France share a lounge space and for $35, they allow Premium Economy passengers access. I did not have much time upon checking in and the time the flight boarded, so I did not use the lounge.

However,  when I returned I had many hours in Charles DeGaulle, I was able to access the Air France/Sky Priority lounge in terminal 2E for no fee. The agents scanned my boarding pass and welcomed me in and did not ask for me to pay. Nice! [NOTE: Despite Jason’s luck at getting in the lounge for free while flying premium economy, the Air France website shows that he should have been charged.]

The food and free beverages (including alcohol), the seating, the peace and quiet, plus views of the runways and fast, free Wi-Fi made my connection between my flight from Athens to CDG and my departure to SFO very enjoyable. Here are some photos from that visit:

Air France lounge at Paris CDG terminal 2E (Photo: Jason Vaudrey)

Free booze at the bar at the Air France lounge at CDG (Photo: Jason Vaudrey)

A nice meal in the Air France lounge at CDG (Photo: Jason Vaudrey)

Okay… back to boarding at SFO: Sky Priority members also get a dedicated security screening lane (both at SFO and CDG) which allowed me to skip the large queue for all the international passengers. Good news because at the time I cleared security, the queue was quite long. The shorter security line saved me approximately 30 minutes at the security checkpoint at SFO.

Premium Economy boards with Business Class passengers in Zone 1, and on the A380, the Premium Economy cabin is located on the upper deck. There are four rows in Premium Economy with bulkheads and curtains sectioning off the intimate cabin space. Seats are configured 2-3-2. I was seated in an aisle, 84K. (The layout in regular economy is 2-4-2 in the upper deck of the A380– on the main deck its 3-4-3.) On the B777, premium economy is configured 2-4-2.

Air France premium economy

Seated upstairs on an Air France A380 in seat 84K (Jason Vaudrey)

The cabin on the SFO-CDG leg was full, except I had the good fortune of having the one empty seat in the cabin by me. With families occupying the middle section, there was not a single person in the middle section who wanted to take advantage of having a window seat and break up their party. On the A380 (but not on the B777), there are compartment bins next to window seats located under the windows, that allow you to store a purse, laptop bag or small backpack leaving you room underneath the seat in front of you.

The seat reclines downwards and out with a leg rest that also swings out. The seat is a fixed-back shell, and your space is never intruded on by the passenger in front of you nor are you intruding into the passenger behind you. I have read mixed reviews about the fixed-back shell (which I experienced on Cathay Pacific in their Economy section on their B747 in 2011), but I found it very comfortable. The premium economy seat pitch in the cabin is a generous 38”.

There is a metal bar that serves as a foot rest that comes down, but there is no midpoint stopping mechanism that allows you to set it to the height you would like. It is either all the way up and stored, or completely down to rest your feet. Because my legs are short, my legs could not reach the foot rest. But they did have the lower portion of the seat that extended and raised providing a nice rest for your legs. I just kept the foot bar stored.

Foot rest on the Airbus A380 (Photo: Jason Vaudrey)

There is also a small reading light that is right next to your shoulder that is not so bright and intrusive as the overhead lights on the panel above you. Passengers also are given noise cancelling headphones.

After we pushed back from the gate, I decided to occupy the window and take some photos of our takeoff and the beautiful views of flying over San Francisco before heading northeast to Paris.

Gorgeous view of SF out the starboard windows on an Air France A380 (Jason Vaudrey)

Inflight entertainment is available and in premium economy, the screen is larger than the one in the economy cabin. There are a variety of movies, television programs, and an in-flight map with cameras for outside views, but France’s media system felt inferior compared with Cathay Pacific, Emirates or Singapore Airlines.

After takeoff, the cabin crew passed around amenity kits and a Premium Economy menu. Meal menus come with two options: chicken in an olive tomato Catalan sauce or a Conchiglie pasta in Marinara sauce with tomatoes and olives. I chose the chicken dish.

Air France premium economy

Air France premium economy amenity kit (Photo: Jason Vaudrey)

Prior to dinner, the cabin crew came around with a beverage cart offering drinks including champagne. Meals are served with plastic utensils there is no difference between the meals offered in economy versus premium economy. I was under the impression that we were being offered different meals than economy, but I observed the cabin crew, during meal service, offer the same meal options to the small Economy section that is located behind Premium Economy on the upper deck of the A380.

Dinner outbound from SFO to CDG in premium economy on Air France (Jason Vaudrey)

My dinner in SFO-CDG (above) was average in terms of taste and presentation. In addition to the plastic utensils, I was surprised to find a small plastic container of Mott’s applesauce included on the tray, along with an unappetizing, flavorless chocolate mousse. After dinner, they offered coffee, tea, and liqueurs, then dimmed the lights and I managed to sleep for four hours.

On the return from CDG to SFO, the fish with pasta was fantastic and the side items were tastier and had a better presentation. (See below)

A much better meal and presentation on the return flight from Paris to SFO on Air France in premium economy (Photo: Jason Vaudrey)

In between meal service in both directions, light snacks included: mini sandwiches, fruit, and packaged cookies and crackers, which are set out in the galley for Economy and Premium Economy passengers to help themselves.

The cabin crew was very pleasant and helpful in responding to the call buttons. As with most overnight flights I have been on, whether they have been to Europe or Asia, I find the temperature of the cabin to be warmer than I would like and definitely a blanket is not required.

About two hours prior to landing in Paris, a warm breakfast was served. Again, the presentation and taste was lacking. The breakfast was not very appetizing and it included a dried-out frittata with two tater tots, a plastic dish of canned fruit and a cold blueberry muffin. See below

Mediocre breakfast served just before landing in Paris on Air France (Photo: Jason Vaudrey)

Upon landing at CDG, Sky Priority members are also given a special lane to clear immigration and customs and that also saved approximately 30 minutes.

In a nutshell: Despite my disappointment with the outbound flight’s meal options, I found the seat to be comfortable, the convenience of having a dedicated check-in lane for the flight, a special lane for security, clearing customs at CDG, and the surprise of being able to access the Sky Priority lounge at CDG (for free!), made Premium Economy worth it.

The cabin crews on both flights were amazing, friendly, and worked really hard to make sure everyone was comfortable and received what they were needing. I would definitely choose Air France again when flying to Europe.

Another beautiful view out the window as we approach Paris CDG from an Air France A380 (Photo: Jason Vaudrey)

This is a TravelSkills Reader Report by Jason Vaudrey, a frequent contributor to TravelSkills. Thanks, Jason! Would you like to submit your own Reader Report? We’d love to hear from you. Check out our guidelines.

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New transatlantic routes: Delta, American, BA, Lufthansa, United, WOW

How you gonna keep ’em down on the farm? Delta will fly Indianapolis-Paris in 2018. (Image: Jim Glab)

Continuing with our route news updates, this time we’ll focus on transatlantic.  Delta is adding a pair of non-hub routes to Europe and a new route to Africa; American will introduce some new routes to Europe next year but drop others; British Airways adds a U.S. gateway to Heathrow and some high-density 777 service to Gatwick; Lufthansa ends year-round San Jose flights; United makes an aircraft change on SFO-London; and Iceland’s WOW will fly to more U.S. cities;

Delta has set a May 24, 2018 start for new daily non-stop flights to Paris CDG from … Indianapolis? Yep. It’s not a hub, but Delta does operate 37 fights a day there and has a Sky Club as well. Another new non-hub route for Delta will be the only non-stop service between Orlando and Amsterdam, operating daily starting March 30 of next year. The airline will use 767-300ERs on both routes, with Delta One, Comfort+ and regular economy seating. Delta’s only other international route from Orlando is to Sao Paulo.

On March 24, 2018, Delta will kick off another transatlantic route, from New York JFK to Lagos, Nigeria. The carrier already flies to Lagos from Atlanta four times a week, and the JFK flights will operate three times a week (eastbound on Tuesday, Thursday, Sunday). That route will get an Airbus A330-200 with lie-flat Delta One seats as well as Comfort+ and regular economy.

Look for some changes in American Airlines’ transatlantic summer schedules next year. The airline has announced it will add new daily seasonal service May 4-October 27 from Philadelphia to both Prague and Budapest, using 767-300s; and from Chicago O’Hare to Venice with a 787-8. (American already flies to Venice from Philadelphia.) According to schedule updates in Routesonline.com, American also plans to add daily service starting March 25 from Philadelphia to Zurich, a route it last served in September 2016. Seasonal service getting the ax from AA next year, effective March 25, includes Boston-Paris, JFK-Zurich and JFK-Manchester.

British Airways will use a Dreamliner on its new route to Nashville. (Image: British Airways)

Nashville hasn’t had non-stop flights to London since the 1980s, but it will get them again on May 4, 2018, when British Airways is due to begin five flights a week to Heathrow from the Music City with a 787-8 Dreamliner. Tennessee is reportedly offering BA incentives worth $1.5 million to fly the route. From Philadelphia, meanwhile, British Airways will boost its LHR schedule from seven flights a week to 10 starting in April with the addition of second departures on Mondays, Fridays and Sundays, also with a 787-8. And on May 8, BA will replace one of its two daily 747-400 flights between Chicago O’Hare and London with an Airbus A380 – the first regularly-scheduled A380 service at O’Hare.

British Airways has also been converting some of its 777-200ERs to a higher-density configuration to compete with low-cost competition like Norwegian from London Gatwick, and it will put the aircraft onto some U.S. routes next year. The three-class 777s will have 32 business class seats, 52 in premium economy and 252 in regular economy. They’ll fly once a week to Gatwick from Ft. Lauderdale starting September 13, daily from New York JFK beginning July 8, once or twice a week from Orlando as of May 11, and twice a week from Tampa starting June 7.  BA will also beef up its Las Vegas service on March 27, adding three weekly Las Vegas-London Gatwick 777 flights a week to its 11 weekly LAS-LHR flights.

Lufthansa uses an A340-300 on its San Jose-Frankfurt route. (Image: BriYYZ/Wikimedia Commons)

The San Jose-Frankfurt non-stops introduced last year by Lufthansa will no longer operate year-round. The German carrier had been planning to keep flying the route five times a week, but now has decided to scrap the service for the winter. The SJC-FRA A340-300 flights will be suspended from October 29 through March 24.

Flying United from San Francisco to London? From October 28 through December 19, United plans to make an equipment change on the route. Instead of using 777-200ERs on both daily departures, it will switch one of them (UA900/901) to a 787-9.

Iceland’s ultra-low-cost WOW Air plans to add service from more U.S. cities next spring, offering four Airbus A321 flights a week to Reykjavik (with connections to lots of European cities) from Detroit starting April 26, from Cleveland May 4, from Cincinnati May 10 and from St. Louis May 17. The carrier will also begin Dallas/Ft. Worth service May 24 with three flights a week. One-way fares on the new routes will start as low as $99 (with plenty of extra fees for various amenities and services).

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Across the Pacific: Battle for Hong Kong + Flock of new A350s + lots more route news

Hong Kong Airlines Airbus A350

Hong Kong Airlines, among others, adding more A350 flights across the Pacific (Photo: Airbus)

Let’s keep catching up with recent route developments with a look at what’s happening across the Pacific. Hong Kong Airlines, which plans to begin Los Angeles flights later this year, now has its eye on San Francisco and New York as well – a threat to Cathay Pacific, which said it will soon upgrade aircraft on its SFO and Newark routes; American Airlines finally nails down a launch date for its long-planned LAX-Beijing flights; Delta will bring a new plane to its Atlanta-Seoul route, and expands code-sharing to China; United drops a China route and expands capacity to New Zealand; Hainan Airlines will add a new U.S. route, and Air China sets a start for an LAX route.

Hong Kong Airlines, which is partly owned by China’s Hainan Airlines, said last month it plans to begin daily Hong Kong-Los Angeles flights in mid-December with its first new Airbus A350. And now it looks like that will just be the beginning: Hong Kong Airlines said that as it takes delivery of more new A350s – it has ordered 21 of them – the carrier plans to start flying from Hong Kong to New York and San Francisco in 2018, as well as Hong Kong-London “and other European and American destinations.” The carrier said its A350s will have 33 fully-reclining business class seats, 108 in “Economy Comfort” class, and 193 in regular economy. It didn’t provide any schedule information for next year’s new routes.

The Hong Kong-based South China Morning Post suggested that Hong Kong Airlines’ ambitious expansion plans couldn’t come at a worse time for Hong Kong’s major carrier: “The airline’s push poses a fresh challenge to Cathay Pacific, which has already suffered huge losses in recent years, caused by competition from mainland and Middle Eastern carriers,” the newspaper said.

Cathay Pacific A350

Cathay Pacific’s first U.S. A350s are coming to Newark and SFO this fall (Photo: Cathay Pacific)

For its part, Cathay Pacific recently announced  plans to start flying its own A350s on select U.S. routes. The carrier said that effective October 29, it will replace the 777-300ER currently used on its Hong Kong-Newark route with an A350, and will also put an A350 onto one of its three daily San Francisco-Hong Kong fights on the same date. Cathay has 16 A350-900s, with six more on order. Cathay’s A350s also offer business, premium economy and regular economy seating.

Have you flown an A350 yet? I did last fall on Singapore Airlines inaugural 17-hour SFO-SIN flight. Read the Trip Report here.

After months of delays as it negotiated with China for acceptable takeoff and landing slot times, American Airlines has now settled on November 5 for the inauguration of service on its new Los Angeles-Beijing route. The carrier had to secure DOT’s approval for the late start, and had to fend off regulatory challenges from Delta, which had sought the same route. American had originally said it would use a 777-200 for the LAX-Beijing service, but Routesonline.com now reports that American will begin flying the route with a 787-8, then switch to a 787-9 on March 25 of next year.

Delta’s new international premium economy seats will debut on the A350. (Image: delta)

Delta Air Lines has started taking delivery of its own new Airbus A350s, which it previously announced will start flying October 30 between Detroit and Tokyo Narita. Now Delta says it will also deploy one of the new wide-bodies on its Atlanta-Seoul Incheon route starting March 24 of next year- but the first A350s will fly between Detroit and Tokyo starting this fall. In other transpacific news, Delta this week expanded its code-sharing arrangement with China Eastern, putting the Delta code onto the Chinese carrier’s flights from Shanghai Pudong to Chiang Mai, Ningbo and Urumqi; from Beijing to Chongqing, Haikou and Wuxi; and on its San Francisco-Qingdao-Kunming route. Delta’s code will also go onto the flights of Shanghai Airlines (a China eastern subsidiary) from Pudong to Kota Kinabalu, Kuala Lumpur and Weihai.

United has been flying from San Francisco to Hangzhou, China three times a week with a 787-9, but the carrier plans to discontinue that route on October 14, according to a notice in Routesonline.com. Elsewhere, United will make an aircraft change on its San Francisco-Auckland route, which is now seasonal, operating from October 29 through March 22. Instead of a 787-9, United will put a 777-300ER on the route, and will trim frequencies from seven a week to six through December 17, and from 10 a week to seven from December 18 to March 22.

China’s Hainan Airlines plans an October 26 start for new service between New York JFK and Chengdu, flying the route twice a week with a 787-9. And Air China, which had originally planned a mid-summer start for Los Angeles-Shenzen service, has now set December 7 as the launch date; it will fly the route three days a week with a 787-9.

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U.S. routes: Southwest, United, Alaska, AA, Delta, JetBlue + more

San Jose Airport

Southwest Airlines is adding new San Jose routes next spring. (Image: Chris McGinnis)

We have a lot of airline route news to catch up on following our August break, so we’ll start with domestic developments. Southwest’s spring schedule additions include several new routes out of San Jose and Sacramento; Alaska also starts new service at San Jose; United will join Alaska in flying out of a new Pacific Northwest airport, and adds a seasonal ski market from San Francisco; American will start new service from Denver, and will put a wide-body on a San Francisco transcon route; Delta’s Salt Lake City hub gets a new spoke, and Las Vegas gets more Hawaii flights; JetBlue grows at Atlanta and Boston; Spirit adds a Las Vegas transcon route; and Frontier expands at San Antonio.

The battle for California is paying off for Golden State travelers with tons of new routes and low fares. Southwest Airlines last week unveiled plans for significant expansion in California next spring. On April 8, the airline will kick off new daily service from San Jose to Boise, St. Louis, Austin, Spokane and Houston Hobby, along with new daily flights from Sacramento to Austin and St. Louis. Southwest will follow that up on May 6 by launching new daily service to Orlando from both San Jose and Sacramento. Officials at SJC said Southwest will also expand existing routes there starting April 8, adding a second daily roundtrip to both Chicago Midway and Dallas Love Field, a fifth to Seattle, a sixth to Phoenix, and a fifth and sixth daily flight from SJC to Portland., along with new Sunday-only service to Albuquerque and New Orleans.

In Florida, Southwest on April 8 will add three daily roundtrips between Ft. Lauderdale and Jacksonville and daily non-stops between Milwaukee and Houston Hobby. On March 8, Southwest is due to discontinue its non-stop flights between Dallas Love Field and Milwaukee, and between Philadelphia and West Palm Beach, and will seasonally suspend service between Oakland-Tucson, Washington Reagan National-Ft. Myers, and Minneapolis/St. Paul-Ft. Lauderdale.

United will join Alaska in flying out of Washington State’s Paine Field next year. (Image: Alaska Airlines)

Travelers in San Francisco and Denver will get a new option for flights to the Seattle area next year with United’s announcement that it will add service from those cities to Paine Field, 23 miles north of Seattle. Starting in the fall of 2018, United said, it plans to start offering six flights a day from Paine to its SFO and DEN hubs. Last spring, Alaska Airlines announced plans to begin the first commercial airline service from Paine Field in the fall of next year, although it didn’t say which routes it would serve. In other route news, United will begin twice-weekly seasonal  service on December 18 between San Francisco and Vail/Eagle, Colorado, with CRJ700s operated by SkyWest. Elsewhere, United/SkyWest on November 1 will begin service six days a week to Clarksburg, West Virginia, from both Chicago O’Hare and Washington Dulles with CRJ200s.

Speaking of Alaska Airlines, that carrier last week kicked off new routes at San Jose, adding daily flights to both Austin and Tucson, using the popular Embraer E175 regional jets. That gives Alaska 31 daily departures at SJC to 18 destinations.

San Jose gates

SJC is expanding, adding two new gates (29 & 30) at the southern end of the Terminal B for use by Alaska Air (Image: SJC)

On October 5, American Airlines is planning to replace the A321 currently used on one of its daily Philadelphia-San Francisco flights (AA722/723) with a wide-body Airbus A330-200. The bigger plane is currently scheduled to keep flying the route through December 14. Next year, beginning June 7, American plans to operate a daily summer flight between Denver and New York JFK with a 737-800. In other news, The Dallas News reports that American will offer 2-4-2 premium economy seating on its Hawaii routes from Dallas/Ft. Worth, using retrofitted 777-200s. The roomier seats are available from DFW to Honolulu and Maui starting in December, and from DFW to Kona beginning next June.

On December 21, Delta plans to begin new daily service between its Salt Lake City hub and Milwaukee, using an E175 operated by SkyWest. Delta is also extending its planned Las Vegas-Honolulu 757 service, which was originally scheduled for daily holiday flights from December 21 to January 14. Now they will continue as Saturday-only service from January 15, increasing to three flights a week February 16.

JetBlue is adding three more Atlanta routes. (Image: Jim Glab)

JetBlue finally broke into the Atlanta market last March, when it started flying five times a day from ATL to its Boston focus city. And now JetBlue has plans to double its Atlanta presence by adding five more daily flights there. Effective March 8, 2018, JetBlue will start flying from Atlanta to New York JFK twice a day, to Ft. Lauderdale twice a day, and to Orlando once a day. Elsewhere, JetBlue announced it will begin new service between Boston and Syracuse on January 4, offering one daily roundtrip with an Embraer 190.

In the ultra-low-cost carrier arena, Spirit Airlines on November 9 will begin daily A320 service between Las Vegas and Newark.  And Frontier Airlines will start operating four flights a week from San Antonio to Washington Dulles on October 6, followed by four a week between San Antonio and Ontario, California beginning October 13.

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Reader Report: Singapore Airlines premium economy to Hong Kong

Hong Kong

The view of Hong Kong Island from the Tsim Sha Tsui Promenade at night (Photo: Lacie Rhodes)

I recently had the pleasure of traveling from San Francisco to Hong Kong and back in Singapore Airlines’ new Premium Economy cabin with my mom thanks to Chris and the wonderful people at Singapore Airlines.

Note: This Trip Report is written by TravelSkills reader Lacie Rhodes who won two roundtrip tickets to Hong Kong on Singapore Airlines as part of this contest. Thank you Lacie for a thorough, honest and helpful report about your Singapore Air experience and your time on the ground in Hong Kong!

SUMMARY

Highlights of the flights:

  • Incredibly comfortable seats due to the calf and footrest, greater pitch, and wider seat
  • Quiet cabin
  • Great entertainment options on a large and very clear screen

Lowlights of the flights:

  • No lounge access
  • 1:15am departure time from SFO and 6:35 AM arrival time in HKG 
  • Shared bathrooms with economy
  • Difficulty reclining seat; accessing bulkhead TV from the armrest was a comedy of errors

BOOKING

We booked our flights a little over two weeks before departing. I decided to check the Singapore Airlines website to see what Premium Economy would have cost had we been paying. Singapore Airlines typically offers an Economy Saver fare, an Economy Flexi Saver, an Economy Flexi, and a Premium Economy fare.

Singapore Airlines

The various ticket types on Singapore Air (Image: Singapore Airlines)

This close to the departure date, only Economy Flexi and Premium Economy were available, so the price difference was negligible.

Singapore Airlines

Economy vs. Premium Economy flight costs ~2 weeks before departure (Image: Singapore Airlines)

However, Premium Economy was a huge saving as compared to Business.

Singapore Airlines

Premium Economy vs. Business Class  flight costs ~2 weeks before departure (Image: Singapore Airlines)

I took a look at what costs would look like for the Economy vs. Premium Economy on several different dates, and my overall finding was that Premium Economy was just slightly more expensive than Economy, if not cheaper when booking within a month of departure, as the Economy Saver fares were no longer available. However, if you’re booking over a month out, Premium Economy is several hundred dollars (~$600+) more expensive than the Economy Saver fare.

THE WEEK BEFORE

About a week before departing, Mamma Rhodes and I scoped out our meal options via the Book the Cook option which allows you to reserve a main course prior to the flight and has a larger number of options than you’d get onboard. We both chose the grilled chicken option for dinner. For some reason, we couldn’t select a breakfast option for the departing flight, but we could for the return flight.

Singapore Airlines

Utilizing the Book the Cook option to select our meals a few days before take off (Image: Singapore Airlines)

PRE-FLIGHT

A few days later, it was go time! We arrive at the airport at 11:30pm on Sunday, July 23.

We’d decided to check bags, so we headed straight for the Premium Economy lane. There wasn’t a single person in front of us, so we breezed right through.

Singapore Airlines

Premium Economy Check-In at SFO (Photo: Lacie Rhodes)

Our bags received priority tags, and then we were off to security.

Singapore Airlines

Premium Economy bags are tagged with priority tags (Photo: Lacie Rhodes)

We flew through security thanks to my good friend TSA PreCheck, which, fortunately Singapore Airlines is a part of.  

Unfortunately, Premium Economy doesn’t qualify you for any lounge access, so we took a seat by the gate and waited to board.

With Premium Economy, we received priority boarding.  

Singapore Airlines

Travelers in Premium Economy board with those who have status (Photo: Lacie Rhodes)

THE FLIGHT

Once onboard, we headed for the Premium Economy section, which consists of 28 seats in a 2-4-2 setup.

Singapore Airlines

The Premium Economy cabin on Singapore Air Flight 1 (Photo: Lacie Rhodes)

By the time we booked our tickets, all of the 2s except for the ones at the bulkhead had been booked up. Luckily, Singapore Airlines agreed to let us take two of the bulkhead seats, even though they are considered premier seats due to the extra legroom. Premier seats in Premium Economy. That’s a mouthful. We took seats 31H & K.

Singapore Airlines

Premium Economy Cabin on Singapore Airlines from SFO to HKG (Image: Seatguru)

I took the aisle seat, while my mom took the “window” seat. I say “window” in quotes, because this seat doesn’t actually have a window, hence the red rating on Seatguru.

I noticed that many seats, including the D and G aisle seats had metal bars down the middle of the foot space. This wouldn’t be bothersome if you have your feet up on the footrest, but you wouldn’t be able to store a bag under the seat in front of you.

Singapore Airlines

Bars in the foot space of many of the seats (Photo: Lacie Rhodes)

I took my seat and immediately decided to test every widget.

Highlights of the seats:

  • 38’’ seat pitch
  • 8’’ recline
  • 19.5’’seat width
  • Calf and leg rests – While most of the seats have a calf rest and separate foot rest, the bulkhead has a combined calf and foot rest
  • 13.3’’ entertainment screen
  • Personal reading lights
  • Multiple chargers for electronics
  • Noise canceling headphones
  • Separate arm rests
Singapore Airlines

Premium Economy bulkhead seats from SFO to HKG (Photo: Lacie Rhodes)

Overall, our bulkhead seats were incredible. There was tons of room and because there is no bathroom or galley near the bulkhead, people don’t end up congregating there, which I’ve always found to be an issue with bulkhead seats. I would highly recommend these seats if you’re flying premium economy as the people in other seats looked quite a bit more cramped.

Singapore Airlines

Enjoying the calf and footrest in the bulkhead of the Premium Economy Cabin on Singapore Airlines from SFO to HKG  (Photo: Lacie Rhodes)

My only complaints about the seats themselves are that getting the seat to recline and getting the screen out of the armrest was way more challenging than it should have been. To get the seat to recline, I had to put my footrest up and have my feet fully planted on the ground to get enough leverage to push the seat back.

Shortly after take-off, flight attendants came around with water bottles and amenity kits containing socks and a toothbrush and toothpaste.   Nothing special, and I left mine onboard unused.

Singapore Airlines

Amenity Kit  (Photo: Lacie Rhodes)

I turn into a pumpkin by 10:00pm, so the 1:15am takeoff was pretty brutal for me. Let’s not even talk about the fact that I had just left my bachelorette party weekend hours before the flight. Needless to say, I was not feeling my best.  

Though all I wanted to upon taking my seat was sleep, I didn’t think you’d find a post about how I slept for 14 hours to be particularly entertaining or useful. It would have gone something like this:

Step 1: Take Tylenol PM

Step 2: Secure neck pillow

Step 3: Wake up in Hong Kong

For the benefit of the TravelSkills readers, I persevered. 🙂 

In an attempt to stay awake, I decided to peruse my entertainment options. The screens were large, the picture was high quality, and I had more options than I could possible take advantage of.

I decided to watch Big Little Lies.

Singapore Airlines

Ready to watch Big Little Lies on the big screen (Photo: Lacie Rhodes)

About two hours into the flight the first meal service began. Though a sticker had been placed on my seat with my Book the Cook selection, they initially offered me the standard inflight options and I had to remind them I’d ordered the grilled chicken.

Singapore Airlines

Sticker on my seat indicating my Book the Cook selection of grilled chicken (Photo: Lacie Rhodes)

The appetizer was smoked chicken with roasted corn and borlotti bean salad, the main course was my previously selected grilled chicken, there was a roll and butter, and dessert was mango mousse. Dinner was by far the standout meal.

Singapore Airlines

A dinner of grilled chicken (Photo: Lacie Rhodes)

It was much more similar to an Economy meal than a Business Class meal, but the food on Singapore Airlines is always a cut above typical airline food. With the exception of the chicken and corn appetizer, which I just could not get behind, the meal was perfectly fine.

The Premium Economy cabin is located behind business class, and in front of regular old Economy. However, the cabin shares the restroom with Economy. As someone who makes it my personal mission in life to stay hydrated on long flights, I would have loved to have a bathroom dedicated to the Premium Economy cabin to minimize wait time, but I guess you can’t have it all!

Finally, it was time for some post-bachelorette party relaxation. You know what happened next. Step 1: secure neck pillow….

Given the small size of the cabin, it was incredibly quiet the entire time making it very easy to sleep.

I woke up right at snack time where I was able to choose between a vegetarian tortilla wrap with roasted eggplant and sundried tomato hummus spread or a jerk chicken sandwich. I selected the vegetarian wrap, had about half a bite, and trashed it. Not their finest dish.

Singapore Airlines

An unappetizing eggplant wrap  (Photo: Lacie Rhodes)

About two hours before arrival, breakfast was served. I had the omelette, which was slightly better than a typically Economy breakfast.

Singapore Airlines

Breakfast was an omelet with fruit and yogurt  (Photo: Lacie Rhodes)

About 13 hours later. We arrived in Hong Kong. After clearing immigration, we headed to baggage claim. Given that our bags had been given a priority tag, they were already circling the carousel by the time we got there.

HONG KONG

Next, we headed to our hotel.

As I mentioned, our flight left SFO at 1:15 am on Monday. This had us arriving in Hong Kong around 6:30 am. I typically avoid flights like this at all costs, because then you’re stuck with all of your stuff, tired from a long flight and time change, with no hotel room until about 2-3PM. Between the bachelorette party and flight, I knew I’d be exhausted by the time we arrived, and that the thought of hitting the town right away would be miserable, so we decided to bite the bullet and got a hotel room for Monday night so we knew we’d be able to rest as soon as we got in.

We took a taxi to the Hyatt Tsim Tsa Shui, where we stayed for the duration of the trip. Thanks to the combination of points I had from my Chase Sapphire Reserve card and an award night I had from my Hyatt credit card, the entire stay was free.

Hyatt Regency Hong Kong

The lobby of the Hyatt Regency Tsim Sha Tsui (Photo: Lacie Rhodes)

 

Hyatt Regency Hong Kong

A deluxe room at the Hyatt Regency Tsim Sha Tsui (Photo: Lacie Rhodes)

We spent four nights in Hong Kong. Highlights included:

The view from Victoria Peak

Hong Kong Victoria Peak

Looking out over Hong Kong from Victoria Peak (Photo: Lacie Rhodes)

Eating the world’s cutest dim sum

Dim sum

Adorable dim sum at Yum Cha Central (Photo: Lacie Rhodes)

The ruins in Macau  

Macau

Ruins of St. Paul Macau (Photo: Lacie Rhodes)

Climbing up to the Tian Tan Buddha

Tian Tan Buddha

Tian Tan Buddha on Lantau Island (Photo: Lacie Rhodes)

THE RETURN TRIP

Five days later, it was time to head home.  Our return flight was scheduled to depart HKG at 11:30pm.

Once we checked in and passed through security, we decided to head over to the Plaza Premium Lounge, which we had access to courtesy of the Priority Pass I have via Chase Sapphire Reserve card. I swear, nobody asked me to promote the CSR, I just really love it!

Plaza Premium Lounge Hong Kong

Entryway of the Plaza Premium lounge at HKG (Photo: Lacie Rhodes)

 

Plaza Premium Lounge Hong Kong

Lots of seating and not many people in the Plaza Premium lounge at HKG (Photo: Lacie Rhodes)

 

Plaza Premium hong kong

Hot dishes including sautéed veggies and fried rice at the Plaza Premium lounge at HKG (Photo: Lacie Rhodes)

We were especially glad that we had lounge access when we found out our flight had been delayed until 12:15am.

At around 11:30 we headed to the gate.

Singapore Airlines B777

Singapore Airlines Flight 2 before departing HKG for SFO (Photo: Lacie Rhodes)

We were told the boarding time was now 12:05 am and estimated departure was 12:15 am. I’m pretty sure anyone who has ever been on a plane knew that it would be impossible for the entire plane to board in 10 minutes, and I found the lack of a realistic departure time frustrating.

Singapore Airlines

The board showed an estimated boarding time of 12:05 am and and estimated departure time of 12:15 am (Photo: Lacie Rhodes)

At 12:05am we boarded the plane. We took off around 12:45 am.

We had the same seats as we did on the way to Hong Kong, and we enjoyed them once again.

This time, I pre- selected the cashew chicken for dinner, and vermicelli and dim sum for breakfast.

Dinner was served at around 1:30 am.  I wasn’t very hungry so just had a few bites. It wasn’t as good as my grilled chicken but was a decent option.

Singapore Airlines

Dinner of cashew chicken (Photo: Lacie Rhodes)

I then slept and woke up for snacks and a movie about five hours later.

There was a basket full of snacks including sandwiches, chips, chocolate bars, and granola bars in the galley for Economy and Premium Economy passengers.

Singapore Airlines

Snack baskets in the galley (Photo: Lacie Rhodes)

Breakfast was served two hours prior to landing. They definitely have some kinks to work out around Book the Cook as I was initially served the wrong meal despite having a sticker with my selections clearly placed on my seat.

I had the dim sum, though was supposed to have a noodle and dim sum dish. The steward brought the other dish about 20 minutes into the meal service, by which time I’d already eaten my first meal, so turned I turned it down.

Singapore Airlines

Dim Sum for breakfast. Not the dish I ordered. (Photo: Lacie Rhodes)

Before I knew it, we were home sweet SFO.

All in all, Premium Economy is a significant upgrade from Economy, and is worth the price of admission.  The real draw here is the more spacious and comfortable seats, in a small and therefore quiet cabin. To me, everything else from the amenity kits to using Book the Cook are just gimmicks with some marginal benefits.

I think I can sum up our experience with one anecdote. It was the flight from SFO to HKG. We were about 2 hours from landing and breakfast was about to be served. My mom woke up, looked at me and said “Did I miss dinner?” to which I responded, “Yes, Mom, it was 9 hours ago.” So, if you want 9 hours of undisturbed sleep for a fraction of a Business Class ticket, Singapore Airlines Premium Economy is the way to go!

Thanks again to Chris and Singapore Airlines for selecting me for this trip! I am confident that I’ll be telling the story of how I won a trip to Hong Kong for the rest of my life, and am so grateful to have been able to share this experience with my mom.  I would have gladly sat in the lavatory the entire flight for the opportunity to take such an incredible trip with her, but Premium Economy was far more luxurious. 

Lacie’s flight departed Hong Kong at 12:30 am and arrived SFO about 20 minutes late at 9:15 pm (Image: Flight Aware)

Have you flown on Singapore Airlines lately? Traveled to Hong Kong? Please share your experiences and advice below. Or give kudos to Lacie for a great job on this Trip Report! 

Disclosure: Singapore Airlines provided air transportation in premium economy class for Lacie and a companion as a prize in this contest. Lacie paid for all other components of this trip.

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Act fast to fly on a domestic United 747

A United 747-400. (Image: United)

Every now and then an anomalous domestic flight of a 747 creeps into the schedules – sometimes with little notice.

Last month, we reported on a Delta 747 flight – one-time, one-way only – from LAX to Detroit coming up in September. And we just learned of another one, this time from United. But you don’t have much time to snare a seat on it.

The United flight is this Friday (July 28), a 747-400 from Chicago O’Hare to San Francisco, and bookings are now open. Like that Delta flight, this is a one-time, one-way only opportunity.

United flight 2704 is set to depart O’Hare at 6:30 p.m. on Friday, arriving in San Francisco at 8:51 p.m.

Seats still available in economy and first class as of Wednesday

As of Wednesday, very few first business class seats available, but plenty in economy (Image: United)

We just looked at United’s website and found fares on the flight of $264 to $468 one way.

The 747 flight was just added to the schedule, a United official tells TravelSkills, “so there are plenty of available seats throughout the aircraft in all cabins.”

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What’s the big deal about a single 747 flight? United and Delta currently operate 747s only on long-haul international routes, and in a matter of months they won’t offer those any more, as new wide-bodies take over for the aging 747s.

So for aficionados of the so-called Queen of the Skies, a domestic 747 flight popped into the schedule is a rare opportunity indeed, and a chance to say good-bye to the iconic aircraft without flying to Asia.

 

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“Free” airport parking, cheap rentals back at SFO, LAX

Travelcar

TravelCar will rent your car to another traveler while you’re away. (Image: TravelCar)

Remember FlightCar? It was a San Francisco-based start-up that solicited air travelers to rent out their cars from the airport while they were out of town, giving them free parking and a share of the rental revenue. It had 12 airport locations (and several fans among TravelSkills readers) before it went out of business last year. Another company called RelayRides is out of the airport business, but still working in the car sharing/renting space as Turo.com

Now another company is offering a similar concept, and it’s already available for Los Angeles and San Francisco travelers with locations near both airports.

The new operator is called TravelCar, and it’s not really a start-up; it’s a five-year-old company based in France and has 30 locations there. It refers to itself as a ”peer to peer car sharing platform.”

Customers can use the TravelCar lots simply as an airport parking alternative, paying market rates (e.g. $13 a day at SFO), or they can agree to let the company rent out their vehicle while they’re away, at prices lower than major rental companies (around $30 a day), and take a share of the revenue. (That’s how you get “free” parking.)

The company provides insurance for owners’ cars while they are rented, and it sells insurance to renters with various levels of coverage for $9 to $22 a day.

On the rental side, let’s say you were flying into LAX in mid August and needed a car. TravelCar lists seven types of cars available that day, and a Toyota Prius  is going for just $37 per day plus tax for a total of $41.

Not bad considering a one day rental from Alamo prices out at a hefty $67 when you include all taxes and fees.

TravelCar prices at $41 including tax at LAX in mid August

 

Alamo comes in at $45 for one day including taxes and fees at LAX in mid August

Readers: Would you rent out your car to a stranger through a company like this in order to cut your airport parking costs? Would you rent someone else’s car to save? Please leave your comments below. 

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4 brand new hotels for San Francisco

proper hotel

The trendy new Proper Hotel opens in San Francisco’s Mid-Market area in August with “bunk rooms” (Image: Proper Hotels)

It sounds crazy, but very few new-from-the-ground-up hotels have opened in booming San Francisco since the InterContinental by Moscone Center opened in 2008. The city’s “newest” boutique property, the perennially pricey (and popular) Hotel Vitale is now nearly 12 years old. About the only “new” hotel that’s opened recently is the Hampton Inn on a seedy stretch of Mission Street.

That nearly decade-long drought of new hotels will end in a splash with at least four new hotels opening in the next year (and up to 12 more on the way) according to a real estate story in Sunday’s San Francisco Chronicle.

The newspaper points out that none of these properties fall into the hotel behemoth category that dominated the city’s hotel scene in the 80s and 90s with the opening of giants like the 1,362 room Marriott Marquis (known locally as “the jukebox”.) Instead, these are newer, smaller more “neighborhoody” hotels built near tech hubs, and focused on the younger millennial set. Keep in mind that some of the neighborhoods where these hotels are popping up are where the city’s homeless problem has been most intractable. It remains to be seen if the new projects will change that.

Here’s what’s new:

The 159-room, new-from-the-ground-up Hotel Via opened last month across the street from AT&T Park in the South Beach/Mission Bay area of town, a few blocks southeast of the financial district and Embarcadero area. In keeping with the tech focus, guests’ mobile phones can double as room keys. Rooms have Illy coffee makers and mini-fridges and wi-fi is free. Rates start at around $300 per night. 

The Park Suite, Room 1205, at San Francisco’s new Hotel Via overlooking AT&T Park (Photo: Hotel Via)

On August 14, the new San Francisco Proper will open in the gritty Mid-Market Street area, which as been enjoying a bit of a renaissance as big tech companies like Twitter, Uber, Square, Dolby and several new residential high rises have moved in. The triangular flatiron shaped hotel inhabits the shell of the old, dilapidated Renoir Hotel, and will have four restaurants and bars, including a new venue on the roof. Rates will start in the $400 per night range– but cheaper “bunk rooms” (yes, with bunk beds) will start at around $250. More about rooms here.

Later in 2017 or 2018, a new-from-the-ground-up, 196-room Virgin Hotel will open South of Market on Fourth & Folsom Streets near Moscone Center– and eventually across the street from the new Central Subway Station which opens in two years.  I don’t have a good image of the building exterior yet, but below is a rendering of what the rooftop deck will look like. Currently, there is no firm opening date (only “this winter”), and there’s no hotel website. To get a good idea of the vibe of Virgin hotels where rooms are called “chambers,” check out the Virgin Chicago website. 

Rendering of rooftop lounge at Virgin Hotels;’ new San Francisco property. (Image: Virgin Hotels)

Also opening later this year: the new Yotel San Francisco at Market and 7th Streets in the mid-Market area. The hotel is built in the historic Grant building, which survived the 1906 earthquake. What I have heard about the Yotel brand is that those who’ve stayed at its New York City property don’t mind the capsule-like, but cleverly designed rooms (referred to as “cabins”) since it usually offers such good rates. At the SF property, guests can check in via kiosk and rooms sport monsoon rain showers, adjustable mood lighting and copious power outlets. Plus guests will enjoy great views from, you guessed it, a rooftop lounge. Another brand new Yotel just opened in Boston’s Seaport district last month. (Rates for the SF Yotel not yet available.)

Here’s a look at a Yotel “premium queen” Cabin in its brand new Boston property- intro rates around $120 (Photo: Yotel)

UPDATED INFO: We previously wrote about a new Marriott Hotel that was reportedly opening this winter in the Mission Bay – China Beach area near AT&T Park. Upon conversing with the architectural firm involved in the project, we found that this hotel is hoping to break ground this year, but will not be open for two more years. It is expected to be a full service, four star hotel, but we still don’t know which Marriott brand flag it will fly.

This is just the beginning of the boom– the Chronicle found 12 more hotels (totaling 4,000 rooms) working their way through the city’s labyrinthine approvals process. (Including a new Waldorf-Astoria near the Transbay Center.) Most of these are slated for the once-blighted, now hot SOMA or South of Market area of the city.

Link to the SF Chronicle’s full story here.

What’s your go-to San Francisco hotel? Why? Please leave your comments and tips below! 

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Mexico fare war erupts- great summer deals from California

Mexico City Bellas Artes

Mexico City’s magnificent Bellas Artes (Photo: Pixabay)

New flights to Mexico City and Guadalajara from Bay Area airports are bringing in some great fares– perfectly timed for summer vacation. (But you need to act fast.)

Update: This fare war is spreading to Los Angeles airports where we are seeing similar low fares. 

Both cities are fun cosmopolitan capitals with much to see and do– rich history, robust food scenes, nice hotels and even nicer people. Plus, you’ll find cool weather due to high altitudes- Guadalajara’s elevation is 5,140 feet above sea level. Mexico City is even higher at 7,350 feet.

In early August, Alaska Airlines jumps into the SFO-Mexico City market, and it’s offering introductory fares of just $320 round trip. That’s quite a good deal during peak summer travel season. Volaris and Aeromexico are offering similar $300-ish roundtrip fares. First class fares on Alaska are $637.

UPDATE! Today Alaska Air launched a one day fare sale, with fares as low as $240 round trip between the Bay Area and Mexico City! And this is during peak summer travel season in August. Check this out… only good today, Tuesday, July 11 til midnight. 

This week Aeromexico kicks off new nonstops between San Jose and Guadalajara. It’s an increasingly crowded route– Aeromexico’s nonstop joins Alaska Airlines and Volaris (a Mexican low-fare carrier) on the route.

San Jose International welcomes a new nonstop from Guadalajara, one of many new destinations added this year. (Photo: SJC)

All that competition means cheap fares from all Bay Area airports– as low as $291 round trip from SFO or SJC. First class fares are relatively cheap, too, at just $566 round trip.

UPDATE: Volaris has dropped fares on SJC-GDL or SFO-GDL to as low as $221 round trip. Delta SkyMiles members should keep an eye on those Aeromexico fares- you’ll only earn 50% mileage (about 1,500 miles) on the cheap fares- but hey something’s better than nada.

Note: Fares were available on Google Flights on Monday, July 10 and subject to change. 

And if you are looking for even better deals, keep an eye on these routes as we enter the slower fall months. More competition could lead to lower fares.

I flew down to Mexico City for a BBC story four years ago and fell in love with the place. I wrote: “Despite headlines about drug-related violence along its northern border, Mexico’s capital is quietly evolving into a modern, cosmopolitan and convenient city that will surprise visitors who arrive with pre-conceived notions. For business travelers with adventurous palates, Mexico City’s vibrant dining scene recently had the Wall Street Journal wondering if it could be “the world’s greatest food city”. Its dynamic and diverse stock of hotels also provides something for every business travel budget, from sparkling five-star skyscrapers to minimalist or historical luxury boutiques.”

I’m ready to go back! Have you or would you fly to Mexico City or Guadalajara?

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Even more super-low fares, new routes to Europe

Norwegian Air 787 Dreamliner

A Norwegian Air 787 Dreamliner parked at Oakland International Airport (Photo: Chris McGinnis)

Norwegian Air announced yet another another disruptive move in the transatlantic air travel market today.

Starting in Spring 2018, it will launch new nonstops from Oakland (4/10), Newark (2/28) and Boston (5/2) to Paris-Charles de Gaulle. Checking today for flights next spring, we are finding roundtrips in the $400-$500 range, which is a very good deal for nonstops between US cities and Paris.

Norwegian also announced that it would bring its low fares to two new U.S. cities next spring: Austin (3/27) and Chicago (3/25) with nonstops to London-Gatwick.

With these additions, the Scandinavian low-fare powerhouse will soon fly nonstop between 15 U.S.  and 13 European cities.

This is exciting news, but it’s important to remember a few things about Norwegian: First, don’t think those low fares don’t come with some steep fees. For example, checking a bag between Oakland and Barcelona will run you an additional $130 roundtrip– double that ($260 roundtrip) if you change planes. To reserve a specific seat, you’ll pay a whopping $90 roundtrip on transatlantic flights. See Norwegian’s fee schedule here.

Norwegian Air premium economy

Norwegian Air Premium cabin seats on a Boeing 787 Dreamliner recline, but don’t lie-flat. (Photo: Nancy Branka)

You should also know that Norwegian rarely operates its flights on a daily basis— many U.S.-Europe flights only run 3-5 times per week. If for some reason your flight is delayed or canceled, you are in for quite a long wait for the next Norwegian flight. It will not put you on another carrier’s flight during irregular operations. For more on this, see our post The Problem with Low-Fare Flying.

In addition, Norwegian Air is not part of any of the big three airline alliances, so there is no opportunity to earn or burn frequent flyer flyer miles with U.S. partner airlines.

Despite these drawbacks, Norwegian is growing like crazy in the U.S. It flies new Boeing 787 Dreamliners on its current transatlantic runs– and generally earns high marks from travelers. (See Norwegian’s Dreamliner seatmap on Seatguru here.) For those who want a little separation from the vacationing masses, it offers a nice premium cabin at a higher price point with fewer fees.

See Norwegian Air press release about new flights here and check fares or book flights here. 

What about you? Have you flown Norwegian yet? Would you? Please leave your comments below!

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Routes: More United Polaris from SFO + Etihad, ANA, Asiana, SAA, El Al

A typical window seat in United’s new Polaris business class. (Image: United)

In international route developments, United will deploy more 777-300ERs with new Polaris cabins on routes from San Francisco and Newark; Etihad catches a break from the U.S. laptop ban; ANA adds a third daily Los Angeles flight; Asiana will fly a new A350 to San Francisco; South African Airways puts its newest aircraft on all its Washington D.C. flights; El Al will fly its new Dreamliner in a key U.S. market; and Southwest drops a pair of Cuba routes.

So far, United’s full-blown new Polaris business class with flat-bed passenger compartments is only available on its new Boeing 777-300ERs – and it doesn’t have many of them yet. But more are on the way, and the airline is gradually extending the new Polaris cabin to more routes. Routesonline.com reports that United’s latest schedule update shows the 777-300ERs going onto three more routes in the next few months: On September 6, the 777-300ER will replace the 747-400 on United’s San Francisco-Beijing route; on October 6, the new plane will take over SFO-Frankfurt, also from a 747-400; and on October 28, a 777-300ER will replace a 777-200ER on the Newark-Tokyo Narita route.

Last month, United put the new plane onto its SFO-Tokyo Narita route, and SFO-Taipei service is set to begin August 1. It also flies them from SFO to Hong Kong and from Newark to Tel Aviv.

Some bad news on the Polaris front: The new Polaris Lounge at SFO, which was first expected to open in mid 2017 will now open in “late 2017 or early 2018” according to a spokesperson. Stay tuned. (See our previous post about the Polaris lounge here.)

Although the U.S. Department of Homeland Security has been threatening to expand its so-called laptop ban to more airports, it looks like the ban is actually getting smaller. DHS last week laid out new, tougher inspection and security standards for foreign airlines and airports to meet if they don’t want the ban extended to them, and one of the first to meet the new standards is Abu Dhabi-based Etihad. As a result, DHS said it has lifted the laptop ban for Etihad, and passengers can once again carry their personal electronic devices on board. The ban remains in place for non-stop flights to the U.S. from nine other Middle Eastern and North African airports.

Starting October 29, ANA plans to increase its schedule from Los Angeles International to Tokyo, citing “strong demand” in the market and “constant growth in the number of passengers.” The airline said it will increase its LAX-Tokyo Narita schedule from one flight a day to two; ANA also operates one daily roundtrip between LAX and Tokyo Haneda. The new Narita flight will offer a late-evening departure and will use a three-class 777-300ER.

Asiana will put a new A350 onto its San Francisco route. (Image: Airbus)

South Korea’s Asiana Airlines is planning some changes for its San Francisco-Seoul Incheon route. For one thing, instead of using a 777-200ER as previously planned, it will switch to a brand new Airbus A350-900XWB effective August 14. Then when its winter schedule kicks in on October 29, its SFO departure time will switch from daytime to late-evening (11:30 p.m.), making more connections possible at Incheon. The return flight will arrive in SFO in the afternoon.

Earlier this year, South African Airways started flying an Airbus A330-300 with its new Premium Business Class product three times a week between Washington Dulles and Johannesburg via a stop in Dakar, Senegal. Now the airline has increased Dulles service with the new plane to daily frequencies by deploying the A330-300 on its four weekly IAD-Johannesburg flights that operate via Accra, Ghana. The new business class seats recline 180 degrees and all of them offer direct aisle access, power/USB ports and on-demand entertainment systems. The aircraft’s economy section has also been upgraded.

Business class in El Al’s new 787-9 Dreamliner. (Image: El Al)

Israel’s El Al is a little late to the Dreamliner game, but it has set the schedule for deployment of its first 787-9s starting later this year. For U.S. passengers, El Al will put the plane into service six times a week beginning October 29 on its Newark-Tel Aviv route (the same route where United recently started flying its new 777-300ER), gradually increasing frequencies to 11 a week by next March. El Al will also deploy the 787-9 on its Tel Aviv-London Heathrow route starting September 12, and Tel Aviv-Hong Kong beginning March 18 of next year. El Al’s 787-9s will have a three-class configuration including a new premium economy class. Here’s a visual preview of the interiors.

The bloom is off the rose for all the new Cuba routes that U.S. carriers introduced some months ago. The latest pullback is from Southwest, which said it will discontinue its daily Ft. Lauderdale-Varadero and Ft. Lauderdale-Santa Clara, Cuba, service on September, and instead will focus on its Havana service.  Southwest flies to Havana twice a day from Ft. Lauderdale and once a day from Tampa, and has applied for rights to a third daily FLL-Havana flight. The airline said it dropped the other two routes because its analysis “confirmed that there is not a clear path to sustainability serving these markets, particularly with the continuing prohibition in U.S. law on tourism to Cuba for American citizens.”

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Overnight sleep pods for $115 between L.A.-San Francisco

Cabin offers sleep pods for overnight trips. (Image: Cabin)

Last year, we told you about a startup called SleepBus that sold overnight rides between Los Angeles and San Francisco, with bunkbed-style accommodations in the back of a big truck. Now the folks who brought you SleepBus are back with an upgraded product for the same kind of trip.

It’s called Cabin, and the vehicle has changed from a truck to something that looks more like a big two-level Google bus. The passenger accommodations are now individual sleep pods – or as the company calls them, “private cabins” — stacked in a double-decker layout. And one-way fares have nearly doubled– from $65 at launch to $115 each way today.

The company says that when Sleepbus first launched in 2016, it sold out its inventory in just three days, and had a waiting list of 20,000, which proved that there was a strong market for the new concept. After running for a few months using a rented bus, company founders shut the operation down went back to the drawing board to create something more sustainable. Here’s our previous story about Sleepbus.)

Cabin operates between Los Angeles and San Francisco. (Image: Cabin)

“By consolidating both transportation and accommodation into one simple and delightful experience, Cabin’s one-of-a-kind moving hotel experience enables people to travel without travel time,” the company says.

Cabin’s sole route is still Los Angeles-San Francisco, with an 11 p.m. departure and a 7 a.m. arrival, although it promises that “additional expansion (is) on the horizon.” One-way SF-LA fares start at $115. A spokesperson told TravelSkills that it is currently operating two of the big buses, with one used as a backup.

Here’s a screenshot of a booking showing pick up and drop off locations- Santa Monica in LA and 1 Bryant St near AT&T Park in SF

There’s a shared bathroom and a “communal lounge” on board, along with a full-time attendant. Customers are allowed two pieces of luggage, and are provided with nighttime tea, morning coffee, free Wi-Fi and ear plugs. Cabins are equipped with clean bedding, a reading light and an electrical outlet.

Pods are private and stacked on two levels (Photo: Cabin)

DON’T MISS YOUR CHANCE to fly from SFO to Hong Kong and write about it for TravelSkills! Details here. 

Cabin has upgraded its product since its SleepBus days. (Image: Cabin)

Contrasting its service with the airline experience, the company notes that its vehicles have scheduled departures and arrivals at central locations in both cities and passengers only need to show up 10 minutes before departure. (And we presume there are no security screenings.)

For more info about Cabin, see this. 

The company says its SleepBus venture last year was a pilot test of the overnight sleep-and-travel-by-road concept. As the new and improved Cabin, it has secured $3.3 million in seed money that it says “will allow Cabin to scale operations both on a regional and national level.”

Hmm. I like the concept, but I’m probably not the target market for this. If I did it, I’d be sure to pack my Mack’s earplugs and Bucky eye mask. Maybe I’d sleep like I did on my recent Qantas flight to Australia. Or maybe not. But I’m curious.

Would you try Cabin? Why or why not? Please leave your comments below.

 

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Routes: United Polaris at SFO + Lufthansa, Hainan, Edelweiss, WOW

A window seat in United’s new Polaris business class. (Image: United)

In international route developments, United puts more aircraft with its new Polaris business cabin into service from San Francisco; San Diego gets new Europe service from two carriers; Hainan Airlines plans a New York route; and WOW adds another U.S. gateway.

United Airlines has taken delivery of more 777-300ERs equipped with its new Polaris international business class seat, and it is putting them into service. The airline is focusing on transpacific flights out of San Francisco for the new planes. This week, it put a new Polaris-equipped 777-300ER into service between San Francisco and Tokyo Narita, and another is due to start flying later this month from SFO to Taipei. United already uses the 777-300ER on its San Francisco-Hong Kong and Newark-Tel Aviv routes.

Lufthansa will out an A380 onto its Los Angeles-Munich route. (Photo: Chris McGinnis)

Lufthansa has some big plans for California in 2018. For one thing, the airline said it will begin service next summer between San Diego and Frankfurt. It will operate five flights a week on the route, but it didn’t say what kind of aircraft it would use. Meanwhile, Lufthansa is planning to shift five of its 14 Airbus A380 super-jumbos from Frankfurt to Munich next year, and it will put one of them onto its Munich-Los Angeles route next summer, where it currently uses an A340. Lufthansa currently uses an A380 for one of its two daily LAX-Frankfurt flights.

Last week, another airline started flying from San Diego to Europe: Edelweiss is operating two flights a week (Mondays and Fridays) from SAN to Zurich. The seasonal service will continue through September 18, using a two-class, 314-passenger A340-300. What is Edelweiss? It’s a sister company of Swiss International Air Lines (and thus part of the Lufthansa family) that concentrates on the leisure market.

Speaking of Lufthansa, the German carrier is reportedly planning to try out a new pricing concept for long-haul trips through its European hubs. It’s called a “flexible routing” fare, and persons who buy it would get a discount in exchange for agreeing to let Lufthansa change their flight and routing from a connection through Frankfurt to one at another Lufthansa-family hub like Munich, Vienna or Zurich. The point is to give the airline more flexibility in steering traffic away from Frankfurt, where operating costs are higher, and still get the passenger from his desired point A to point B.

China’s Hainan Airlines has filed a schedule to start service this fall between New York JFK and Chongqing. The carrier is planning to offer two flights a week beginning October 20, using a two-class 787-8.

A Wow Air A321 (Image: Wow Air)

Iceland’s low-cost WOW Air continues its U.S. growth. This week, WOW started flying from Pittsburgh to Reykjavik , with one-way base fares starting as low as $99 (plus ancillary fees for everything from carrying on a bag to selecting a seat assignment in advance). Onward connections are available at Reykjavik to several European cities. WOW will fly the route five days a week, using a 220-passenger A321. Next month, WOW is due to add Chicago O’Hare to its route map.

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Routes: United, Domestic Delta 747 flight, Virgin America, Southwest, Frontier

United has started service on a dozen new domestic routes. (Image: United)

In domestic route news, United kicks off service in several new markets; Delta adds a Seattle spoke, and schedules a one-off 747 flight; Virgin America deploys more A321neos; Southwest’s new 737 MAXs will take to the skies this fall; and Frontier drops a San Francisco route.

Those new domestic routes that United announced last winter started operations last week. From San Francisco, United has added new daily service to Cincinnati, Detroit and Hartford Bradley, as well as three short hops (65 miles) a day to Santa Rosa, California. New service from United’s Chicago O’Hare hub includes three flights a day to Rochester, Minn., and three to Champaign/Urbana, Ill., as well as daily service to Spokane, Reno, and Charlottesville, Va. Other new routes include twice-daily flights from Washington Dulles to Springfield, Mo.; daily service between Newark-Sacramento; and daily flights from Denver to San Luis Obispo, Calif.

United has also extended some formerly seasonal routes to year-round operation, including San Francisco-New Orleans, Chicago-Tucson, Washington Dulles-Ft. Lauderdale, Newark-Salt Lake City and Denver-Kona.

On June 12, Delta added another spoke from its growing Seattle hub. The carrier started a daily A319 roundtrip between Seattle and Austin-Bergstrom International in Texas. Delta apparently sees Austin as a growth market; three months ago, it started flying to Raleigh-Durham as its seventh route from Austin, and in September it plans to add flights from Austin to Boston.

Delta has scheduled an unusual one-time domestic 747 flight from LAX. (Photo: Delta)

Speaking of Delta, we noticed a scheduling anomaly in Routesonline.com that might be of interest to readers who want to get in a convenient final 747 flight before those jumbos disappear from U.S. carriers’ fleets. Delta has reportedly scheduled a one-way, one-time 747-400 flight from Los Angeles to Detroit. It is due to lift off from LAX on September 5. NOTE: We found the Tuesday/Wednesday red-eye 747 flight DL1352 available on Delta.com for $317 one way. Ready to go?

If old planes aren’t your thing, how about new ones? We reported earlier that Virgin America started flying its first Airbus A321neo at the end of May on one daily San Francisco-Washington Reagan National flight, and it did the same this week on one daily SFO-New York JFK flight (VX022/29). Now Routesonlone.com reports that Virgin will put one of the new planes onto one daily San Francisco-Honolulu flight starting August 27, and one daily LAX-Newark flight as of October 15.  The A321neo (which stands for New Engine Option) is the largest aircraft in Virgin’s fleet, with 185 seats, vs. 146-149 for its A320s; it has ordered 10 of them.

Southwest will start to deploy its new 737MAX aircraft this fall. (Image: Southwest)

Another airline with a new aircraft model coming online is Southwest, which is the U.S. launch customer for Boeing’s fuel-efficient 737MAX 8.  Southwest has ordered 170 of the new planes, which will have the same number of seats at Southwest’s 737-800s (175), but they’re quieter, 14 percent more fuel-efficient and can fly 500 nautical miles farther. Southwest is putting them into service on scores of U.S. routes this fall and winter; you can look here to see the full roster of 737MAX 8 routes.

Frontier Airlines, which operates one daily flight between San Francisco and Houston Bush Intercontinental, will eliminate that service effective July 14.

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Another Mideast carrier cuts U.S. service

Etihad 777-200

Etihad will end its 777 flights from San Francisco to Abu Dhabi. (Photo: Peter Biaggi / SFO)

Could this be the latest impact of the U.S. “laptop ban” on non-stop flights from the Middle East? Abu Dhabi-based Etihad Airways said it will eliminate service to San Francisco effective October 29.

Etihad didn’t mention the laptop ban in its announcement, instead blaming the decision on lower-than-expected passenger levels and fares on the route. Earlier this year, Etihad had reduced frequencies on the SFO-Abu Dhabi route from daily to three flights a week.

Etihad’s presence at SFO got off to an inauspicious start. When it arrived in San Francisco in November of 2014, it used an older 777 borrowed from India’s Jet Airways, in which Etihad has partial ownership- this led to the nickname “Jetihad.” Back then we posted a TravelSkills Trip Report about a Jetihad flight which confirmed what many travelers feared- service that was not quite up to Etihad standards.

Eventually, it put one of its own 777s on the route.

Etihad said it will refund or rebook passengers booked on SFO flights after October 29, and that it will continue service on its other U.S. routes.

Emirates has cut back frequencies on several U.S. routes. (Image: Emirates)

Two  months ago, Emirates said it planned to reduce its U.S. service this spring by 25 flights a week on routes from Dubai to Boston, Los Angeles, Seattle, Orlando and Ft. Lauderdale – although it did not eliminate any of those routes.

Emirates placed the blame on declining passenger demand, which it attributed to the laptop ban and on the Trump Administration’s efforts to ban travel from select Muslim-majority countries.

Every reduction in U.S. service by the Big Three Middle Eastern airlines (Emirates, Etihad and Qatar Airways) is expected to benefit Air India, since a considerable amount of U.S.-India traffic flows through the Gulf States on those carriers.

Air India’s first flight from New Delhi arrived at SFO in December 2015. (Image: Peter Biaggi)

Next month, Air India will launch new service between Delhi and Washington Dulles, and recent reports indicate it plans to start flying from Delhi to Los Angeles in September and possibly to Dallas/Ft. Worth later this year. The Indian carrier was reportedly encouraged to expand its U.S. presence by the success of its San Francisco-Delhi route.

Meanwhile, Qatar Airways – which has maintained an aggressive growth strategy for the U.S. – said in April that it is planning to add Doha-San Francisco service in 2018. It already flies to 14 U.S. cities. Qatar officials said the airline’s load factor on U.S. routes fell by only half a point since the laptop ban was imposed.

However, Qatar Airways announced those plans before encountering a crisis this month when several of its regional neighbors – including Saudi Arabia, Egypt, Bahrain and the United Arab Emirates – broke off diplomatic relations with Qatar, banning its airline from flying into their airports or through their airspace.

Thoughts, please! Have you flown Etihad or Jetihad? What did you think? 

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United adds 11 new nonstops to Hawaii

United Hawaii

Cruising into Lihue Airport on Kauai from SFO on United will get easier with two flights per day (Chris McGinnis)

United is making a big grab for the lucrative Hawaii market, adding 11 new nonstops from the mainland, and adding even more lie-flat seats on overnight flights. It is also making its Denver hub a major, year-round gateway to Hawaii from the midwest.

More flights usually results two things important to frequent travelers: lower fares and more opportunities to redeem points to get to paradise. However, demand for Hawaii trips has increased so much recently that the additional capacity might not result in significantly lower fares or redemptions. Time will tell. However, it never hurts to set up fare alerts and keep an eye out for cheaper mileage redemptions in light of this announcement.

With the addition of the 11 flights, United says that it now offers the most flights between the mainland and Hawaii than any other carrier.

But flights to Hawaii are not cheap! Looking at August roundtrips in United economy class, Chicago-Maui and Denver-Maui are running a cool $1,400. Houston-Maui is $930. Cheapest SFO-Maui is $460, and LAX-Maui is about $570.

United adding more lie-flat seats on Hawaii flights (Chris McGinnis)

Starting this summer, all overnight flights between Hawaii and Chicago, Denver, Houston, Newark and Washington will have lie-flat seats up front. (Hawaiian Airlines is now offering lie-flat seats on some of its mainland-to-Hawaii flights. American recently added lie-flat seats on flights between Honolulu, Los Angeles and Phoenix. Delta flies lie-flat between ATL and Honolulu. United has had lie-flat seats on its SFO-Lihue 757 flights for a while now, but it appears that those flights, as well as most all non-Honolulu flights will be be served with 737s from SFO.)

Here’s what’s coming starting December 20 (these are in addition to existing Honolulu flights):

  • Denver’s seasonal flights to Kona, Lihue and Maui will convert to daily, year-round service.
  • From San Francisco, Maui nonstops increase from three to five times per day. Lihue increases to two per day. Kona increases from twice to three times per day.
  • Chicago-Maui service increases to 5x per week, up from 3x.
  • From Los Angeles, Kona and Maui get three flights per day, up from two and Hilo gets daily roundtrips

United’s expanded service to Hawaii starting Dec 20 (Image: United)

How do you fly to Hawaii? Have you been lately? How much did you pay…or how many miles did you redeem to get there? I recently snagged SFO-LIH for 45,000 United miles, which felt like a steal. You?

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Routes: Southwest, AA, Delta, Alaska, + a new 787 route

Southwest just added several new California routes. (Image: Jim Glab)

In domestic route developments, Southwest adds Cincinnati to its route map and adds service in several new California markets; American adds some regional routes and will put a wide-body on a SFO transcon; Delta adds more Comfort+ seats to regional aircraft; Alaska starts up its latest East Coast route; Spirit grows at Oakland; Frontier comes to Providence; and Air Canada pits a Dreamliner on a key SFO route.

Southwest Airlines this week added Cincinnati/Northern Kentucky International Airport to its route map with an initial schedule of eight flights a day – five to Chicago Midway and three to Baltimore/Washington. At the same time, the airline’s route map eliminated Dayton, where Southwest had been running a few flights a day to Midway.

As the airline’s summer schedule kicks in this week, Southwest also inaugurated new non-stop service in several California markets, including San Francisco-Portland, San Jose-Reno, San Diego-Boise and San Diego-Salt Lake City. New seasonal summer routes active as of this week include Oakland-Newark, San Diego-Newark, San Diego-Spokane and San Diego-Indianapolis. Elsewhere, Southwest started daily service between Denver and Charleston, S.C.; weekend flights between Denver-Pensacola; and seasonal flights between Denver and Norfolk. At Nashville, Southwest kicked off new daily flights to Minneapolis-St. Paul and seasonal service to Seattle.

After all the hubbub about airlines putting flat-bed seating into the front cabins on more domestic routes – notably Boston-San Francisco – readers of Flyertalk discovered another entry into the fully-reclining transcon competition: An American Airlines listing for A330-200 service between San Francisco and its Philadelphia hub starting in early October. Could this be just a seasonal redeployment of excess transatlantic aircraft, or a permanent thing?

American has new Eagle service at Billings and Medford. (Image: American Airlines)

Meanwhile, American just added some new regional service, including daily flights between Dallas/Ft. Worth and Billings, Montana using a 76-seat American Eagle E175; and new Eagle service from Medford, Oregon to both Phoenix and Los Angeles.

Delta continues to roll out its Comfort+ extra-legroom economy seating to more regional aircraft. Earlier this year, it finished installing the seats on its CRJ-200s, and now it has started selling Comfort+ on its E-175s and CRJ-900s. The extra-legroom seats are also now on sale for travel starting June 15 on Delta’s E-170 and CRJ-700 aircraft. “Delta remains engaged with distribution partners to allow Delta Comfort+ to be purchased through travel agents and in consumer direct shopping displays,” the airline said.

Alaska Airlines has started flying its newest transcontinental route. The carrier is offering daily seasonal non-stop service from Portland to Philadelphia, using a 737. The Portland-PHL flights will continue through August 26. It’s Alaska’s 58th destination from Portland.

Air Canada has deployed a new 787 Dreamliner between SFO and Toronto (Image: Air Canada)

There’s something new in the skies between San Francisco and Toronto : Air Canada has just put a 787-9 Dreamliner into service on one of its six daily flights in the market. It’s scheduled on the airline’s 11:55 a.m. departure from SFO and its 8:15 a.m. westbound flight from Toronto. See more about this beautiful bird here. 

Spirit Airlines introduced a number of new domestic markets. (Image: Spirit Airlines)

Spirit Airlines has kicked off new seasonal service from Oakland International to Baltimore/Washington and to Detroit, along with seasonal flights between Detroit and Seattle. New year-round markets just introduced by the low-cost carrier include San Diego-Baltimore/Washington, Seattle-BWI, New Orleans-BWI, New Orleans-Cleveland and New Orleans-Orlando. Spirit has also added Pittsburgh to its route map, launching new daily flights to Dallas/Ft. Worth, Orlando, Las Vegas, Houston Bush Intercontinental and Los Angeles, along with three flights a week to Ft. Lauderdale and daily seasonal service to Myrtle Beach, S.C.

Low-cost Frontier Airlines has announced some new routes starting in mid-August. The carrier will start flying out of Providence’s T.F. Green Airport on August 14 with daily flights to Denver and Orlando, and out of Islip, Long Island’s MacArthur Airport August 16 with daily service to Orlando.

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Routes: Delta, Aeromexico, Finnair, Qatar, Alitalia, Norwegian, United + more

Flight from HEL: Finnair rolled out VWs and surfboards at HEL to launch its new Helsinki-San Francisco flights today (Image: Finnair / Twitter)

In international route developments, Delta starts up Europe routes and teams with Aeromexico to add transborder markets; Finnair comes to San Francisco; Qatar delays the addition of a new U.S. gateway; Alitalia extends its Los Angeles schedule; Norwegian alters some U.S. schedules and boosts London frequencies; Southwest expands Mexico service this winter; United adds an Asian code-share; and Air Canada starts a new U.S. route.

Delta has started service on several seasonal routes to Europe. One new seasonal route this summer is Portland, Oregon to London Heathrow, now operating four days a week with a 767-300. Other new Delta seasonal routes to Europe include daily service from Boston to Dublin and from New York JFK to Glasgow (in addition to its JFK-Edinburgh service). Delta has also resumed seasonal daily flights from JFK to Berlin and to Lisbon. In other Europe news, Delta plans to scale back its Salt Lake City-London Heathrow route to seasonal status, discontinuing the flights from October 29 to March 23.

Meanwhile, Delta also announced plans to start selling its Comfort+ extra-legroom economy seating as a separate fare category on more international routes. The seats are now on sale for travel beginning September 20 on routes from North America to Brazil, Argentina, Peru and Chile; and to China and Hong Kong.

The Delta-Aeromexico joint venture will add transborder routes and frequencies. (Image: Delta)

That new joint venture between Delta and Aeromexico has announced plans to start service on five new transborder routes sometime this fall, after they get government approval. The five routes, all to be operated by Aeromexico, include Atlanta-Merida, Atlanta-Queretaro, Los Angeles-Leon, Seattle-Mexico City and Portland-Mexico City.  The joint venture will also add a second daily flight between LAX and Los Cabos, and a third between New York JFK and Cancun, both operated by Delta; and a second daily flight from Atlanta to both Leon and Guadalajara, both operated by Aeromexico. With the two airlines now operating as one in terms of scheduling and pricing, these changes could mean higher fares for travelers to Mexico – but the extra flights could also mean fewer connecting hassles at Mexico City’s congested airport.

Finally, Delta is adding more service to Southeast Asia – not on its own, but through new code-shares with transatlantic joint venture partner Air France. According to Routesonline.com, Delta’s code has gone onto Air France’s Paris CDG-Bangkok service, and will do the same October 3 on Air France’s Paris-Ho Chi Minh City, Vietnam flight.

Finnair is using an A330 on its seasonal San Francisco route. (Image: Finnair)

San Francisco International’s newest transatlantic route is to Helsinki, Finland. Finnair this week introduced seasonal service from SFO to the Finnish capital, using an Airbus A330-300 to fly the route three times a week, departing SFO on Tuesdays, Thursdays and Sundays. The Helsinki flights will continue through September.

We reported a while ago that Qatar Airways was planning to add another U.S. gateway in early January with the addition of service between Doha, Qatar and Las Vegas. But the carrier’s latest schedule filings now show that launch date has been pushed back to June 1, 2018. Qatar still expects to fly the route four days a week with a 777-200LR.

It looks like Alitalia will turn its seasonal Los Angeles-Rome service into a year-round operation — almost. Alitalia, a member of Delta’s Skyteam alliance, filed a new schedule showing its LAX-Rome service will not end October 29 as previously planned, but will continue after that three times a week – at least until January 15, when it goes on hiatus until March 6.

We’ve reported previously on the big plans by Norwegian Air International to begin new low-fare service in June from the northeastern U.S. to various points in Europe using its brand-new, longer-range 737MAX 8 aircraft. But Boeing has warned the carrier of delays in delivering the new planes, so Norwegian has been scrambling to adjust its fleet plans.  Instead of the new 737MAX 8s, the company now plans to substitute Norwegian Air Shuttle 737-800s for much of the summer on new service from Providence to Bergen, Norway; Belfast, Northern Ireland; and Shannon, Cork and Dublin, Ireland, as well as service from Stewart Airport in Newburgh, N.Y. to Shannon, Dublin, Edinburgh and Bergen.

Norwegian will increase 787 frequencies on U.S.-London Gatwick routes this winter. (Image: Norwegian)

Meanwhile, Norwegian is also planning to increase frequencies on several U.S. routes to London Gatwick when its winter schedule kicks in on October 29. All the affected routes use 787-9s. Norwegian will boost Oakland-London service from three flights a week to four, while Los Angeles-LGW increases from five flights a week to daily service; Orlando-LGW goes from one a week to two; Ft. Lauderdale-LGW increases from three a week to four; and Boston-Gatwick from four a week to five.

Although Delta and Aeromexico are tightening their grip on the transborder market, other competitors are stepping up their game as well. Southwest Airlines’ winter schedule, effective November 5, shows an increase of its Houston Hobby-Mexico City schedule from three flights a day to four, while its weekly flights from Denver to Puerto Vallarta and Los Cabos both go to daily frequencies. On November 11, Southwest will kick off new weekly flights to Cancun from both Nashville and St. Louis. Interjet, the low-cost Mexican carrier, plans to boost its service between New York JFK and Mexico City from 18 flights a week to 25 starting June 15. And United on December 17 will introduce seasonal weekly flights (on Saturdays) between its Denver hub and Cozumel.

Speaking of United, here are a couple of new developments to Asia: United has put its code onto Star Alliance partner ANA’s daily 787 service between Tokyo Narita and Phnom Penh, Cambodia; and United’s aircraft switch on its San Francisco-Seoul flight effective October 29 from a 747-400 to a 777-200ER has changed; the carrier now plans to use a 787-9 instead of a 777. And today we shared the news about what’s missing on United’s new Los Angeles-Singapore nonstops in another post. 

Air Canada has added a new destination from Denver. The carrier recently started Air Canada Express service twice a day from Denver to Vancouver, using a 75-passenger CRJ705.The schedule will drop back to once a day September 10.

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United upgrading new “Premium Transcontinental Service”

United Transcontinental

Hot cookies in business class on United 757 between SFO EWR (Chris McGinnis)

Responding to new creature comforts its competitors are offering on prime transcontinental routes, United said it will introduce hot meals for Economy Plus passengers and will add San Francisco-Boston to its premium transcon network, with flat-bed seats in the front cabin on all flights.

In doing so, it will eliminate its longstanding premium branded service product known as “p.s.,”and refer to the new product as simply Premium Transcontinental Service.

The airline said that effective July 1, in-flight food and beverage service for passengers in its extra-legroom Economy Plus seating on Premium Transcontinental routes (Newark-SFO/LAX and now Boston-SFO) will include a free hot entrée, dessert and fruit, pre-arrival snack, and alcoholic drinks. 

The upgraded flights are available for booking today. As with United’s premium flights into Newark, elite level members of Mileage Plus can use their status to upgrade to Economy Plus. But status won’t get you into the cozy confines in those big seats at the front of the plane– you have to pay for that. Checking today, the cheapest round trip business class nonstop between SFO and BOS is running at about $1,200. Economy class is is about $450.

United will have flat bed business class seats like this on all between SFO and BOS starting in July (United)

Its new Boston-San Francisco schedule will use mostly 757-200s. But it will also have 777s on the route (“the market’s only widebody service,” United noted), including early-morning departures from both cities, an 8:30 p.m. departure from Boston and several red-eyes from San Francisco. “The most popular timings in peak periods will operate with widebody Boeing 777 aircraft including 8 a.m. service from San Francisco and an early evening Boston departure, ideal for business customers traveling at the end of the work day,” United said.

Back to the upgraded food offerings… “Sample menu selections include savory roasted chicken with a smoked barbecue sauce and butternut squash tortellini with sage cream sauce. Dessert options will include New York’s favorite sweet treat, cheesecake, as well as a chocolate brownie and fresh seasonal fruit,” United said.

Seatmap on United 777 SFO-BOS in August

In recent weeks, both Delta and American announced free meals for main cabin passengers in transcontinental markets. Delta said it would offer the amenity on a dozen coast-to-coast routes, while American limited it to JFK-LAX and JFK-SFO. The difference in United’s announcement: Delta and American are serving up free cold meals to all economy passengers; United will offer hot meals, but only to those with Economy Plus seats, not all main cabin passengers.

By adding Boston-San Francisco to its premium transcontinental network, United is promising flat-bed business class seating on all flights in that market. The flat-bed battle for SFO-BOS customers started when JetBlue expanded its premium transcontinental Mint front-cabin service to BOS-SFO; then Delta announced it would jump back into the Boston-San Francisco market on June 8, offering two flights a day using 757-200s configured with front-cabin flat-bed seats.

United said that in addition to flat-bed seats, its SFO-BOS business class service will provide duvets and pillows from Saks Fifth Avenue; new amenity kits, also from Saks; a signature Moscow Mule cocktail; hot towel service; and seasonally refreshed cuisine from a network of celebrity chefs.

After suffering through years of flying on United’s oldest, tattiest 757s on frequent trips to Boston, this is great news– mostly because those 6-7 hour slogs are so painful. What do you think of the new service? Which airline will you likely fly between California and Boston? Please leave your comments below. 

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Lyft goes black in bid for business travelers

A new upscale black car service in several cities. (Image: Lyft)

In its latest step to capture a bigger share of the business and luxury travel market, ride-sharing company Lyft said it is rolling out a black car service in major cities.

The new service, called Lyft Lux and Lyft Lux SUV, starts this week in San Francisco, San Jose, Los Angeles, Chicago and New York City. It should be available in 20 cities by this summer. (It showed up on the app this morning…)

The company is telling prospective drivers that to qualify for the new categories, they must have specific models of vehicles from any of  21 approved brands, from Acuras to Buicks to Linciolns to Rolls-Royces. The cars must be black, no older than a 2011 model, and have leather or leather-like seats. To qualify as a Lux SUV vehicle, it must seat at least six persons. Pricing for Lux is roughly 3x regular prices.

Drivers for the new service must have maintained a rating of 4.7 stars or higher.

Customers can request a black car through the app.

Although it started out as a simple ride-sharing service for the casual or leisure passenger, it has been moving to attract more business travelers. Last year, it introduced a new option called Lyft Premier that features higher-end luxury cars (Lexus ES, Cadillac Escalade, Audi A6 and BMW 5 Series – not necessarily black). Pricing for Premier is roughly 2x regular pricing.

And earlier this month, Lyft formed a partnership with Delta SkyMiles so that members can earn miles for each ride when they link their accounts (including triple miles for airport rides through August 31).

Lyft competitor Uber actually started out as a all-black-car service when it launched in San Francisco in 2011. A year later, it introduced its mass-market UberX service– more or less copying Lyft’s less expensive option.

Which ride-sharing app do you use most? Have you tried Lyft? What did you think? Please leave your comments below. 

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Routes: Alaska, Southwest, Finnair, United, American, Air India, Avianca

Alaska Airlines will start Mexico City nonstops from SFO and LAX in August. (Image: Alaska Airlines)

In international route developments, Alaska unveils plans for its new California-Mexico City flights; Southwest will add more international service from Ft. Lauderdale; Finnair is about to launch San Francisco flights; United schedules aircraft changes for some transpacific markets from SFO and launches more seasonal Europe service; American puts its code on new flights from the West Coast to Barcelona; Air India adds two U.S. gateways; and Avianca Brasil adds a U.S. route.

Alaska Airlines has won Transportation Department approval for Mexico City routes thanks to slots at MEX that Delta and joint venture partner Aeromexico had to give up, and now Alaska has released schedule plans for its new service. On August 8, Alaska will start flying one daily roundtrip from both San Francisco and Los Angeles to Mexico City; on November 6, it will add a second daily LAX-MEX flight, plus one a day from San Diego to Mexico City. The SFO flight and the first LAX flight will use 737s; the second LAX flight and the San Diego service will use E175s.

Southwest Airlines is due to cut the ribbon in a couple of weeks on a new international concourse at its Ft. Lauderdale base, when it will also add service from FLL to new international destinations including Montego Bay, Cancun, Belize and Grand Cayman. Now Southwest has announced two more international destinations from Ft. Lauderdale. In early November, it will begin daily flights from FLL to San Jose, Costa Rica and Punta Cana, Dominican Republic. And on November 11, the carrier will also start Saturday-only service to Cancun from Nashville and St. Louis.

Finnair will use an A330 on its San Francisco route. (Image: Finnair)

June 1 is the launch date for seasonal Finnair service from San Francisco to Helsinki, operating three days a week through the end of September with an Airbus A330-300. Finnair is a member of the American/British Airways Oneworld alliance, and Alaska Airlines this week announced a frequent flyer partnership with Finnair as well. “Members of Alaska Mileage Plan can begin earning miles on Finnair starting today,” the airline said. “Award redemption will commence later this year. Finnair Plus members can begin earning and redeeming points on Alaska Airlines starting today.”

United Airlines is planning some equipment changes on transpacific routes from San Francisco this winter, according to Routesonline.com. On August 1, United will pull the 747-400 from its daily SFO-Taipei flight, replacing it with a 777-300ER.  Starting October 28, one of United’s two daily SFO-Shanghai Pudong flights will use a three-class 777-200ER instead of the previously planned 787-9; the other will use a 787-9. On December 16, United will boost SFO-Auckland schedules from seven to 10 a week as previously announced, but will use a 787-9 instead of a 787-8 for the winter season. And starting December 20, United’s daily 787-9 service from SFO to Tokyo Haneda will switch to a 777-200ER.

Meanwhile, United on May 24 is due to kick off its next round of seasonal transatlantic service, including flights from Newark to Athens continuing through October 4; Washington Dulles to Barcelona through October 27; and San Francisco to Munich through September 3. On May 25, United adds Chicago O’Hare-Shannon service continuing through September 5, and Chicago-Edinburgh flights through October 4.

Level will fly A330s from Oakland and Los Angeles. (Image: IAG)

Remember that new low-fare service from the West Coast to Barcelona that we told you about in March on a carrier called Level? That’s a new low-cost operation from International Airlines Group, the parent of British Airways and Iberia, and it’s due to get off the ground next week, with twice-weekly Los Angeles-Barcelona flights beginning June 1 and three flights a week from Oakland to Barcelona starting June 2, both using two-class A330s. And now Routesonline.com reports that BA/Iberia’s joint venture partner American Airlines will put its AA code onto the Level flights.

Air India’s SFO-Delhi flight proving very popular (Image: Peter Biaggi)

Air India is said to be doing so well with its San Francisco-Delhi service that it plans to add two new U.S. gateways later this year, according to The Times of India. The carrier has already announced plans to start flying to Washington Dulles in July, and the newspaper said Air India now expects to begin non-stop Los Angeles-Delhi service September 1, followed by Dallas/Ft. Worth service sometime later this year.  The report said Air India is seeing a surge in passenger demand for U.S. service now that travelers cannot take their laptops into the cabins of the big Middle Eastern airlines on non-stop flights to the U.S. Besides its SFO service, Air India also flies to Delhi from New York and Chicago, and to Mumbai from Newark.

Avianca Brasil is due to kick off new daily flights between Miami and Sao Paulo June 23, with red-eye service in both directions.

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Routes: Alaska, JetBlue, Southwest, Delta + seaplanes to Tahoe!

Alaska Airlines will offer the first commercial service out of Paine Field next year. (Image: Alaska)

In domestic route developments, Alaska Airlines will start flying out of a new Seattle-area airport; JetBlue kicks off its newest transcontinental Mint route from San Francisco; Southwest adds some Milwaukee routes and drops one; Delta will enter a New England market from JFK; and Blackbird starts flying seaplanes from the Bay Area to Lake Tahoe.

Travelers who live in Washington State’s northern Puget Sound region will get a new air travel option starting next year when Alaska Airlines begins operating out of Paine Field in Everett, Wash., also known as Snohomish County Airport. The carrier hasn’t yet announced routes, but said it expects to begin flying at Paine Field by the fall of 2018, operating nine flights a day with 737s and E175s. Alaska, which will be the first carrier to offer commercial service from Paine Field, said construction of a passenger terminal there will begin next month.

In other news, Alaska last week started service on the newest spoke from its Seattle hub, operating one daily 737 roundtrip to Indianapolis.

JetBlue’s front-cabin Mint service is expanding to more transcon routes. (Image: JetBlue)

JetBlue this week deployed a Mint-equipped A321 on another transcontinental route: San Francisco-Ft. Lauderdale.  According to the Ft. Lauderdale Sun Sentinel, advance-purchase one-way fares on the route are in the $599 range, but can be found as low as $499. Two months ago, JetBlue introduced Mint service on its Los Angeles-Ft. Lauderdale route, and more Mint expansion will come later this year, including San Diego-New York JFK, San Diego-Boston and Las Vegas-JFK.

Southwest Airlines will make some changes to its Milwaukee operations starting November 5. The carrier will begin new service in two markets: Milwaukee-Nashville, with two flights a day; and Milwaukee-Cleveland, with two daily flights Sunday-Friday and one on Saturdays. At the same time, Southwest will boost Milwaukee-Denver frequencies from three a day to four, and will add a second daily Milwaukee-St. Louis flight. However, Southwest’s two daily Milwaukee-Minneapolis flights will be eliminated.

Delta plans to add another spoke to its New York JFK hub later this year, according to Routesonline.com. On September 10, the carrier is planning to begin one daily roundtrip between JFK and Portland, Maine, operated as a Delta Connection flight by Endeavor Air with a CRJ-900.

Blackbird’s seaplanes will fly from Sausalito to Lake Tahoe. (Image: Blackbird)

Who needs an airport? Blackbird Air, which offers small-plane service on several intra-California routes from the Bay Area, will introduce something new and totally different this summer: seaplane service from Sausalito to Lake Tahoe. Or as the company puts it, “Take off on the bay and land in the lake.” Blackbird has a downloadable app that can be used to book the service, which it says will start June 16 with fares from $124.

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Reader Report: United Polaris (new seat) to Hong Kong

A window seat in United’s new Polaris business class- but where do you store all that stuff? (Image: United)

Earlier this year I received a query from a colleague who travels to Europe and Asia in business class around twice a year. She had a trip to Hong Kong coming up and was wondering if she should try out the new United Polaris flight (with the new seats). Since the service was brand new, she was concerned that it might not be up to par and had some concerns about flying in a brand new plane over all that water. She was weighing her options for SFO-HKG nonstops that include United, Cathay Pacific and Singapore Air. “Which one do you suggest?” she asked

My reply: “I would have to say go United this time. Based on what I saw at SFO plane is really nice. Avoid the aisles and get a good window seat (per instructions in this post) and  I think you’ll be happy. Plus you’ll be one of the first folks to try it, so will have lots of cocktail party material when you get back. As for safety concerns, the plane is brand new, but it’s a B777– a real workhorse and has been around long enough for any kinks to be worked out.”

She took the flight last month, for which her company paid the $5,500 roundtrip fare. Here’s her report with some notes from me…

Well Chris, I don’t think people are going to be too happy with this new plane. Several passengers, on both legs of my journey, were complaining at the end that the seats “weren’t comfortable”– that they are too hard and they really miss the storage space provided in the previous iteration. That was my main complaint too, there’s nowhere to put anything. That small compartment isn’t cutting it, especially with the two blankets and two pillows piled on your seat at boarding. Where are you supposed to put those things if you aren’t using them? I also noticed that window seats no longer have those nice spacious bins under the windows like they did on the 747s. [Note: United recently reduced the number of items left on the seat at boarding. Passengers should now request extra pillows or blankets.]

On the positive side, the blankets were both very nice and felt expensive. They were warm and comforting as was the pillow. The chocolate before and after the flight is a nice touch.

United Polaris

A window seat in United’s new Polaris cabin on B777-300ER- note the long bar  (Photo: Chris McGinnis)

 

Unite 747 bin

These are the window seat storage bins on United 747s – enjoy them while you can! 747s fly away in October (Photo: Chris McGinnis)

When it came to the seat, I found the long armrest bar along the window to be strange and I banged my arm against it while sleeping more than one time. It’s the bar they have going across where you can control your seat. It’s strange as it sort of floats at the end of the window.

Click here for images of “old” United BusinessFirst seats

Also the configuration of the seat didn’t allow me to put both arms on the rest at the same time. I felt like I had to lean to the left to the armrest closest to where my drink was, but because it’s sort of angled my arm wasn’t on the other arm rest.

I don’t know, I wasn’t in love with it and the seats felt hard and I couldn’t find the right configuration while just watching a movie to be comfortable. I miss the ottoman that joined with the area where your feet go (on the old planes).

United Polaris

Seating controls include a simple dial for adjusting recline as well as buttons for more specific movements, lumbar support, lighting, and do not disturb light (Scott Hintz)

Am not sure how to describe it all but I felt like the seat wasn’t great and many other people said the same thing. They couldn’t figure out how to control it, as to me the only controls that made sense were the rolling button and the leg lift. When pressing the other buttons I had no idea what they did and if they were doing something but I didn’t feel anything happening.

As for service, on our way out this NEW plane didn’t have wi-fi. People were PISSED in business class. (But they did compensate us with miles in the end– and they offered it to everyone on the whole plane, not just business class. I received 8,750 miles.)

The United Lounge at SFO is under construction and the part that is still open is very crowded and seems like a mess.

Inflight service on the first SFO to HKG leg was terrible. Flight attendants made no personal greeting once we got on the plane (like before) and none of them offered us the PJs or extra cool pillow option (which I read about on TravelSkills). Guess you have to read a blog or your brochure in order to know about it– and ask specifically for it.

United Polaris

Wine flights offered on departures after noon (Scott Hintz)

I tried a wine flight on the way out just because I saw it on your post, but again, the FA didn’t offer or suggest it— they were just pouring wine in individual glasses like before. I saw the three glass wine flights on the bottom of the drink cart and asked for one as did the person behind me. But if I had not asked, neither of us would have been given the option. Plus, the flight attendant knew nothing about the wines we were trying, and could not pronounce what they were. When I asked for a suggestion to replace the Chardonnay (which they were out of), she had no clue what to offer, saying “I know it’s white, but…” So I’m not exactly sure what I was drinking.

MORE: Images of a brand new United 777-300ER with new Polaris seats

I’m not sure the new plane itself is great, either. Every time flight attendants made an announcement a loud ringing happened or you could hear other flight attendants chattering in the background. It just seemed weird and some of the older, seasoned travelers were NOT happy about the new plane. People did like being in their own seat with aisle access, but I heard grumblings of “I wish they didn’t change the seats” and “where is all the storage!” Oh, and the FAs kept telling us the aisles were narrower and that it was difficult for them to reach into our pods to get to the tray tables…so they seemed to be a bit uncomfortable too.

This is what she was expecting, but … (Image: Matthew Klint)

As for food, it was fine– I had the beef shortrib and it was good as always. But get this- on this flight we did not get the standard ice cream sundae bar.  Instead they plopped down a Haagen-Dazs cardboard container and said go for it! I asked about the sundae bar and the flight attendant said, “We don’t have that anymore, they took it away last month.” And I was like, “Huh? It’s right there on your menu.” [Note: United is having some teething issues with the new bowls which are cracking and breaking so the lack of ice cream sundaes is likely temporary.)

So I think I will go Cathay next time to check it out!

Have you flown United Polaris with the new seat yet? Let us know what you think in the comments below! 

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United beefs up by the Bay to counter Alaska/Virgin

United is adding more flights and larger aircraft like this Boeing 737 on many domestic San Francisco routes. (Image: United)

Faced with increasing competition at its San Francisco hub from Alaska Airlines/Virgin America, United Airlines just announced another growth spurt for its domestic SFO schedules this summer, focusing not on new destinations but on increased capacity in existing markets.

The escalating battle at SFO will mean more choice of flights for local travelers. Whether it will also mean lower fares remains to be seen.

It’s the second round of SFO expansion to be announced by United this year. In February, the company said it would add seven new domestic destinations from SFO in June and July. Less than two weeks later, Alaska/Virgin unveiled plans to start 13 new routes from SFO and San Jose in late summer.

And now United says it will schedule additional frequencies from SFO in eight domestic markets, and switch from regional jets to larger mainline planes in 10 others.

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United SFO

United beefing up by the Bay (Image: United)

On August 1, the carrier will boost San Francisco-Seattle frequencies to 10 a day, and on August 15 will increase schedules to nine flights a day to Portland, three a day to Philadelphia and Kansas City, and two a day to Albuquerque, Baltimore/Washington, Indianapolis and Nashville. United flies E175s to Albuquerque and Kansas City; the other routes use A319/320s.

 Effective June 8, United said, it will switch from regional jets to 737s for service from San Francisco to Burbank and Palm Springs, and to A320s on routes from SFO to Dallas/Ft. Worth and Minneapolis-St. Paul, as well as SFO-Calgary and SFO-Kansas City for the summer. On July 1, United switches to 737s for SFO-Sacramento flights, and for seasonal SFO-Bozeman service. And on August 15 it shifts to 737s for SFO-Fresno service.

Alaska Airlines/Virgin America are also planning significant growth at SFO. (Image: Alaska Airlines)

Some of those same routes are being added by Alaska/Virgin, including mainline service from SFO to Philadelphia (starting August 31), Nashville (September 5), Indianapolis (September 26) and Baltimore/Washington (October 16); and new E175 service from SFO to Albuquerque and Kansas City effective September 18.

Earlier, United announced new year-round daily service beginning June 8 from SFO to Cincinnati, Detroit, Santa Rosa and Spokane, along with new seasonal service from SFO to Hartford and Kalispell, Montana. It also said it would add summer service and expand to year-round daily flights from SFO to New Orleans, a market that Alaska/Virgin will enter on September 21 with daily mainline flights.

Starting May 24, United will launch nonstop, seasonal service between San Francisco and Munich (MUC) using a Boeing 787 Dreamliner.

As we asked when Alaska made its big announcement, Where are all those new flights going to fit at SFO’s limited number of gates? That remains to be seen and I wonder if we’ll be faced with more frustrating waits on the tarmac waiting… hmmm

So whaddya think? Do more flights on bigger planes make you less likely to stray to the emerging Alaska/Virgin beast which has stated is desire to be the west coast’s preferred carrier? Please leave your comments below.

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Routes: Qatar Airways to SFO + United 787s, Delta, Copa, AA, Virgin Atlantic

Qatar Airways plans to start San Francisco service next year- image of Qatar’s current business class seat from a travel conference trade show floor. (Image: Chris McGinnis)

In international route news, Qatar Airways will add San Francisco service and delay Las Vegas; United plans changes to 787 schedules at SFO in 2018; Delta’s code goes onto a long-haul Air France route; Copa adds a new U.S. gateway; American will suspend its Auckland route for a while; Virgin Atlantic trims an Atlanta route; Spirit gives up a Caribbean destination; and United and American start up several seasonal Europe routes this week.

Laptop ban or no laptop ban, Qatar Airways plans to add service to another new U.S. destination next year: San Francisco. Company officials said at a travel show in Dubai last week that Qatar plans to bring a dozen new destinations onto its route map in 2018, including SFO – although it did not say exactly when the flights would start or what type of aircraft it would use. SFO tells TravelSkills that the service will be daily and could start in the second quarter of 2018 using a Boeing 777. Meanwhile, Qatar’s previously announced plan to start flying to Las Vegas on January 8 of next year has been pushed back to sometime in the second quarter. Qatar plans to fly the LAS-Doha route four times a week with a 777-200LR. Qatar Airways is a member of the Oneworld Alliance. 

United will add 787-9s to more San Francisco routes next year. (Image: United)

United will make some changes in its 787 schedules at San Francisco next year, according to Routesonline.com. The carrier plans to deploy 787-9 Dreamliners on its daily flights from SFO to Seoul on March 18 and to Taipei on May 4, 2018, replacing 777-200ERs on both routes. At the same time, 787-9s will replace 787-8s on the SFO-Munich route May 4, 2018 and on the SFO-Chengdu, China route May 2. Also on March 24, United will switch from a 787-9 to a 787-8 on its Washington Dulles-London Heathrow route.

Delta last week gave its customers a new way to get to Singapore. In an expansion of code-sharing with joint venture partner Air France, Delta started putting its code onto Air France’s daily Paris CDG-Singapore flight. Meanwhile, Air France added new code-shares with Singapore Airlines, putting its code onto the latter’s flights beyond Singapore to Melbourne and Sydney, and on sister carrier SilkAir’s service to Kuala Lumpur, Penang and Phuket.

Copa Airlines economy class on a 737-800 (Image: Copa)

Panama’s Copa Airlines has set a December 11 start for new service between Denver and Panama City, which will be its thirteenth U.S. gateway. The carrier plans to fly the route four times a week with a 737-800.

Going to New Zealand later this year? American Airlines filed plans to suspend its Los Angeles-Auckland service for a while – specifically, from August 5 to October 4. When the flight resumes on October 5, it will use a 787-9 instead of the current 787-8. In another service cutback, Delta partner Virgin Atlantic will trim its Atlanta-Manchester schedule this winter. From October 29 through March 24, Virgin will fly the route three times a week instead of daily. And Spirit Airlines is giving up the ghost on Cuba: The carrier will terminate its Ft. Lauderdale-Havana flights effective May 31, citing weak demand.

It’s time for major carriers to start up their seasonal summer routes to Europe, and both United and American will launch a bunch of them this week.  On May 5, United will kick off seasonal service from its Newark hub to Edinburgh, Venice, Stockholm and Hamburg; from Washington Dulles to Lisbon and Madrid; and from Chicago O’Hare to Rome and Dublin.  Also on May 5, American Airlines will begin seasonal flights from Dallas/Ft. Worth to Amsterdam and Rome; and from Chicago O’Hare to Barcelona.

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Third “real” United Polaris flight revealed

United B777-300ER

United’s third Boeing 777-300ER will go into service between San Francisco and Tokyo.(Photo: United)

As United takes delivery of more 777-300ERs, it will be bringing its new Polaris business cabin to additional international routes – and it just released word of a big transpacific change coming in a couple of months.

Routesonline.com reports that United will put a 777-300ER with the new cabin onto the San Francisco-Tokyo Narita route effective June 14. The new aircraft will be used for UA 837/838, replacing the current 747-400; United’s other daily SFO-NRT flight uses a 787-9.

The Tokyo service will be the third international route to offer United’s new premium cabin and service. Last month, the new aircraft started flying between San Francisco-Hong Kong, and in early May, it will be used for one of United’s two daily Newark-Tel Aviv flights. The aircraft going onto the Tel Aviv route is temporarily being used for Newark-San Francisco flights.

United Polaris

A window seat in United’s “real” Polaris cabin on B777-300ER (Photo: Chris McGinnis)

“Real” Polaris? United rebranded its entire business class experience (both old and new) last fall and now calls both Polaris. This has led to a lot of confusion and misplaced excitement when passengers book business class on United and see “Polaris” on their itinerary or boarding pass. Many mistakenly think that they are going to get the new seat (seen above) when in fact they will get the old business class seat, but the new “soft” Polaris products like upgraded pillows and blankets, more elaborate food & drink offerings like wine flights or bloody mary carts.

So remember that for now and the near future, you’ll only get the new or “real” Polaris business class seat if you are flying from SFO to Hong Kong or Tokyo, or from Newark to Tel Aviv. 

Current “old” business class onboard United’s new Boeing 787 Dreamliner is also called Polaris (Photo: United Airlines)

United has ordered 14 of the new 777-300ERs, all due for delivery this year, but it hasn’t yet said where they will be used beyond the routes mentioned above. They are expected to go mainly onto transpacific routes.

A few weeks ago, word came out that deployment of the new planes might be pushed back later than the original timetable because of a supply problem. Specifically, the European manufacturer of the new Polaris seats is having trouble producing them on time.

Here’s our first look at the interior of the 777-300ER, including all classes of seating, with plenty of photos. United eventually plans to remake the premium cabins of its other long-haul aircraft models with the same new Polaris lie-flat seats that are going into the 777-300ERs.

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Airport news: San Jose, LAX, Boston, San Francisco, DFW

A new baggage carousel in Mineta San Jose’s expanded international arrivals facility. (Image: Mineta San Jose Airport)

In airport news, San Jose opens an expanded international arrivals space; Boston Logan’s Terminal E gets an overhaul and a pair of new premium lounges; Virgin America will lose its Loft at LAX; San Francisco International can record your license plate; and Dallas/Ft. Worth is greatly expanding a much-needed passenger amenity.

After a year of construction, Mineta San Jose International Airport this week cut the ribbon on an expanded International Arrivals Building. The project added 2,700 square feet and a second baggage carousel in the secure Customs area, along with a 3,100 square foot enclosed area for people waiting to meet inbound passengers. Airport officials said the larger space was needed because the number of carriers with international service at SJC has grown from three to nine in the past two years.

Virgin America will lose its Loft lounge at LAX next month. (Image: Virgin America)

That big multi-airline move at Los Angeles International coming next month will eliminate one of the airport’s favorite spaces for Virgin America customers: the airline’s popular Loft in Terminal 3. That’s because the move will take Virgin from T3 to Terminal 6, where it will co-locate with its new owner, Alaska Airlines. But the Travel Codex blog reports that persons who enjoy free access to the Virgin America Loft – i.e., first class and Gold Elite customers – will get the same privileges at the Alaska Airlines lounge in T6, and Virgin’s Elevate Silver members will get a reduced entry rate of $15.

At Boston Logan, work has been finished on an expansion of Terminal E. The project added three more gates to the facility, and gives it the capability of handling Airbus A380 jumbos. Along with the extra space, travelers will be seeing improvements in Terminal E concessions as well. A new Hudson News has opened, to be followed in June by a new duty free store. New restaurants coming this summer include a Legal Sea Bar seafood eatery and a branch of Stephanie’s, a popular dining spot on Boston’s Newbury Street. The project also brought some new space for premium international flyers, including a British Airways lounge for first and business class customers (including those of partner carriers Iberia, Japan Airlines and Cathay Pacific); and a new Lufthansa lounge for first and business class flyers and elite-level customers, including those of Star Alliance partners at BOS like SAS, TAP and Turkish Airlines.

Part of Luftnhansa’s new lounge at Boston Logan’s Terminal E. (Image: Lufthansa)

Do you drive to San Francisco International? If so, your license plate data could be captured and stored electronically for up to four years. according to Endgadget.com, the city’s Airport Commission OK’d the data collection plan to help in monitoring revenues from commercial operations like parking and taxis, but it’s not clear why it needs anyone else’s plate numbers, or why it needs to be kept for years. The airport apparently also has permission to release relevant data to law enforcement authorities, and the whole thing is stirring up some concerns among privacy and civil liberty groups.

Passengers at Dallas/Ft. Worth International will find it easier to plug in during the coming months. The airport plans to spend $1 million on the installation of another 2,750 power outlets at the gate areas in all five terminals. Electrical plugs are currently available at 10 to 15 percent of the gate area seats, but this project should expand that to 40-50 percent.

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Routes: Airberlin delays at SFO/LAX, Virgin Australia, Austrian, AA, United + more

Airberlin is delaying its new Berlin service from San Francisco and Los Angeles. (Image: Airberlin)

In international route news, Airberlin is pushing back the start date of its new West Coast service to Berlin; Virgin Australia adds a Los Angeles route; Austrian Airline starts LAX flights; American plans an aircraft switch for some west coast service; United shifts Dreamliners to Washington Dulles and begins seasonal flights to Europe from San Francisco and Houston; Xiamen expands service; and JetBlue adds a Caribbean route.

Airberlin is delaying the start-up dates for its new service from Berlin to San Francisco and Los Angeles. The service from Berlin Tegel to San Francisco, originally set to begin May 1, has been pushed back to May 29; and the Berlin-Los Angeles flights, due to launch May 2, have been postponed to May 16. Passengers scheduled to travel on the earlier flights are being rebooked onto other flights via Dusseldorf, the company said. Airberlin blamed the delays on problems with its new ground handling company at Tegel Airport. The carrier plans to operate four flights a week from SFO; the LAX schedule calls for two flights a week from mid-May, with a third frequency starting in June.

Virgin Australia this week kicked off new non-stop service from Los Angeles to Melbourne. The Australian carrier will fly the route five days a week with a 777-300ER, as part of its joint venture operation with Delta. On the other coast, Delta partner Virgin Atlantic plans to convert its New York JFK-Manchester service from a seasonal to a year-round operation, with plans to continue flying the route four times a week after October 29 with an A330, then dropping down to three a week from January 14 through March 22, 2018. Delta will no longer fly the route, according to Routesonline.com.

Austrian Airlines started 777 service from LAX to Vienna. (Image: Austrian Airlines)

Austrian Airlines this week kicked off new service from Los Angeles International to Vienna. The airline’s 777-200 service starts off with five flights a week through June 12, then increases to daily frequencies. The route marks Austrian’s first non-stop service to the West Coast. The 308-seat 777 includes 48 business class seats with lie-flat seat-beds.

American Airlines is planning to change equipment on a couple of international routes out of Los Angeles later this year, according to Airlineroutes.com. Plans call for American to put 787-9s into service starting November 5 on the LAX-Sao Paulo route, and increasing frequencies from five to six a week; and on the LAX-Tokyo Narita route from August 4 to October 27. In both cases, the Dreamliners will replace 777-200ERs.

United Boeing 787 Dreamliner

United is shifting some 787s from Houston to Washington Dulles. (Photo: United)

Speaking of 787s, FlightGlobal reports that United Airlines plans to shift Dreamliner flying from Houston Bush Intercontinental to Washington Dulles this coming winter, citing a letter to pilots from UA management. The carrier will reportedly close its 787 pilots’ base at Houston. Effective with United’s winter schedule October 29, that means in addition to its existing 787 service from IAD to London and Paris, United will also use the Dreamliner for flights from Dulles to Beijing (replacing a 777-200) and to Sao Paulo (replacing a 767-400ER), while a 777-200 will go onto Houston-Frankfurt and a 767-300ER will be used for Houston-Buenos Aires. Meanwhile, United is due to begin seasonal service April 20 from Houston to Munich and from San Francisco to Frankfurt, with both routes continuing through October 27. Have you flown a United Dreamliner yet? Let us know what you think in the comments.

China’s Xiamen Airlines is due to start 787-9 service from Los Angeles to Xiamen three times a week on June 28. That schedule will increase to four a week from July 19 through August 24 with the addition of a 787-8 flight, according to Routesonline.com.

JetBlue already flies to Port-au-Prince, Haiti from New York, Boston and Ft. Lauderdale, and now it plans to add the only non-stop service to Port-au-Prince from Orlando beginning in December, subject to government approvals. The carrier said it will use a 100-seat E190 for the new service.

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Routes: Norwegian SEA/DEN-London $199; LOT, JAL, United, EVA + more

Norwegian will fly 787-9s to London from Seattle and Denver. (Image: Norwegian)

In international route news, Norwegian is adding two more U.S. gateways with low-cost service to London; LOT Polish starts new west coast service; Japan Airlines adds a new route out of New York; United will drop an intra-Asian route; Eva adds more flights to San Francisco; a European leisure carrier plans San Diego-Zurich service; and an Avianca affiliate adds a Miami route to Brazil.

Transatlantic low-cost carrier Norwegian just keeps adding more routes to the U.S.  In its latest foray, the airline said it will start flying to London Gatwick from both Seattle and Denver beginning in mid-September. It will use 787-9s on both routes. The schedule calls for Denver service to start September 16 with two flights a week, increasing to three on November 2. From Seattle, Norwegian will start flying on September 17 with four weekly non-stops to LGW.

Norwegian’s “launch fares” on both routes start at $199 one-way in economy, including taxes; and $839 one-way in its Premium Cabin. Flying economy can bring lots of add-ons for various services and amenities; the premium fare includes a luggage allowance, lounge access, priority boarding, sleeper seats, and all meals and drinks. Seats are on sale now at www.Norwegian.com/us.

Those two routes are just the latest in an onslaught of U.S. service for Norwegian in 2017. In June, it will start flying to Barcelona from Los Angeles, Newark and Oakland; and in June and July it will kick off a slew of 737MAX routes from three smaller northeastern airports (Newburgh, N.Y.; Providence, R.I.; and Hartford, Conn.) to points in Scotland, Ireland, Northern Ireland and Norway. Orlando-Paris and Ft. Lauderdale-Barcelona start later in the summer.

Business class on a LOT 787-8. (Image: LOT Polish)

LOT Polish this week began service from Los Angeles to Warsaw, using a 787-8 to fly the route four times a week. The 6,500-mile route is the longest in LOT’s network. The Polish carrier – a member of the Star Alliance — is due to start Newark-Warsaw flights at the end of April, and to begin Chicago-Krakow service in August.

Japan Airlines this month started flying from New York JFK to Tokyo’s close-in Haneda Airport. The daily flight to Haneda is in addition to JAL’s daily service from JFK to Tokyo Narita. The new Haneda flight uses a 244-seat 777-300ER, and JAL switched its JFK-Narita flight from a 787-8 to a 777-300ER as well. The larger 777 has a first class cabin that the Dreamliner doesn’t, along with business class, premium economy and regular economy seating.

At the end of October, United Airlines is planning to discontinue service on its route from Tokyo Narita to Seoul Incheon, which it serves once a day with a 737-800. The route will continue to be served by United’s Star Alliance partner Asiana.

Taiwan’s EVA Air has filed plans to boost frequencies on its route from Taipei to San Francisco. The carrier currently flies the route twice a day, and plans to increase that to 17 a week starting November 5. The extra flights will use a 777-300ER. EVA is a member of the Star Alliance.

Edelweiss will use an A340-300 for San Diego-Zurich seasonal service. (Image: Edelweiss

Ever hear of Edelweiss? Yes, it’s a small mountain flower and a song in ‘The Sound of Music’, but it’s also a leisure carrier affiliated with Swiss International (www.flyedelweiss.com). And it plans to start seasonal service June 9 between San Diego and Zurich. Edelweiss will use an A340-300 to fly the route twice a week, with SAN departures on Fridays and Mondays. The aircraft has a business class with lie-flat seats along with premium economy and regular economy seating.

Avianca’s Brazilian affiliate, Avianca Brasil, has started taking reservations for a new route between Miami and Sao Paulo Guarulhos, which it will start flying June 23. The service will operate once a day with an A330-200.

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Routes: Seattle and SFO; Delta, WOW, AA, Emirates, United, BA + more

Sir Richard Branson frolics at Seattle-Tacoma as Virgin Atlantic starts service there. (Image: Virgin Atlantic)

In international route news, Virgin Atlantic starts a pair of west coast routes; Delta resumes a transatlantic route and adds a South American one; Iceland’s WOW brings its low-fare service to the Midwest; American puts a new cabin class on sale; Emirates scales back at LAX but British Airways grows there; United starts two seasonal routes to Rome; Finnair drops a U.S. gateway; and Copa doubles down at O’Hare.

Virgin Atlantic Airways this week kicked off its new service to Seattle, using a 787-9 for its daily flights to London Heathrow. Virgin’s operations in the U.S. are closely coordinated with joint venture partner Delta, and Virgin’s new Seattle service replaces Delta’s daily flight to London. Delta was using a 767, so Virgin’s 787-9 increases capacity on the route by 50 seats a day. Also this week, Virgin Atlantic introduced new seasonal service from San Francisco International to Manchester, using an A330-300. That route operates three days a week (Tuesday, Friday and Sunday). It’s the only SFO-Manchester non-stop service, but it won’t be for long: On May 14, U.K. leisure carrier Thomas Cook Airlines will begin two flights a week with an A330-200. All this is in addition to British Airways four daily nonstops from the Bay Area to London!

Delta will fly to the beaches of Rio from JFK starting in December (Image: VisitBrazil.com)

Delta will expand its South America reach later this year with new daily service between New York JFK and Rio de Janeiro, Brazil, slated to launch December 21. Using a 210-passenger 767-300 with Delta One flatbed seats, Delta will offer onward connections at Rio to 23 Brazilian destinations thanks to its Brazilian partner GOL. Meanwhile, Delta this week resumed service on the Atlanta-Brussels route, flying five times a week (increasing to daily during summer) with a 767-400. Delta had suspended the route a year ago after the Brussels terror attacks, although it maintained daily flights to Brussels from JFK.

On July 13, Icelandic low-cost carrier WOW will add another U.S. gateway, starting service four days a week to Reykjavik from Chicago O’Hare. The carrier said it is offering one-way base fares starting as low as $99 (plus extras) from ORD to Iceland, or $149 for connections to major European capitals. The flights will operate Mondays, Wednesdays, Thursdays and Saturdays using an A321-300 with 30-inch seat pitch (or 34 inches for an additional fee).

American’s new premium economy seating is on 787-9s in select markets. (Image: American Airlines).

American Airlines’ new international premium economy seats, currently available on a few routes out of Dallas/Ft. Worth, have been used for upgrades during their rollout. But now the airline is putting the new cabin category on sale for travel beginning May 4. AA’s premium economy class is on its new 787-9s from DFW to Paris, Madrid, Sao Paulo and Seoul. Seats are 19 inches wide with 38 inches of pitch (vs. 33-34 inches in Main Cabin Extra) in a 2-3-2 layout.

Is that U.S. laptop ban starting to hurt business for the big Middle Eastern carriers? Routesonline.com reports that Emirates is “temporarily adjusting” its schedule between Los Angeles and Dubai, cutting service from two flights a day to one from May 1 through June 30.

But Routesonline.com says that British Airways is planning an increased schedule from LAX to London Heathrow, bringing on a third daily flight effective October 29. The additional frequency will use a 787-9. On the same date, BA will boost its New Orleans-LHR schedule from four flights a week to five. Meanwhile, BA this week introduced its biggest bird – the 469-passenger A380-800 – into the aircraft mix on its Boston-London route, where the giant jet operates Mondays and Fridays.

United’s seasonal international schedule adjustments start to kick in next week. On April 4, the carrier will begin seasonal service from Newark to Rome and from Washington Dulles to Rome, both using 767s. The Newark flights continue through November 8, while the Dulles schedule is in place through October 27. Also on April 4, United will lay on extra frequencies from Newark to Paris, Dublin and London.

Trying to get from Miami to Helsinki this summer? Forget Finnair, which is suspending service on that route from May 1 through September 30, according to Routesonline.com. The Finnish carrier is also cutting back Chicago-Helsinki frequencies from five flights a week to three.

Panama’s Copa Airlines is doubling its service from Chicago O’Hare to Panama City effective June 1, when it will supplement its existing daily morning departure with a midafternoon flight out of ORD. Copa has onward service from its Panama City hub to 50 destinations in Latin America.

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New: Oakland-London on British Airways

777 Oakland

British Airways Boeing 777 landing at Oakland International Airport (Photo: Port of Oakland)

Brexit does not seem to be having much impact on British Airways’ plans for the booming San Francisco Bay Area.

Today the airline launches nonstops from Oakland to London-Gatwick. The new flights are in addition to BA’s recently deployed daily 787 Dreamliner nonstop between San Jose International and Heathrow, as well as its two dailies between SFO and Heathrow using an Airbus A380 or Boeing 777.

This means that you can now fly BA to London from all three Bay Area airports- no other carrier offers that. It also means that British Airways now flies about 1,250 seats per day, each way, between the San Francisco Bay Area and London.

The new Oakland flight allows BA to tap into the populous and wealthy East Bay suburbs full of travelers who don’t (or won’t) cross the Bay for a flight out of the more congested SFO. BA is the only carrier at OAK offering lie-flat business class seats to Europe— essential if you want to hit the ground running after an overnight flight!

See a slideshow of BA’s inaugural flight event at Oakland International!

British Airways’ signature forward & rear facing business class seat- now flying from SFO, SJC and OAK.  (Photo: Chris McGinnis)

Checking fares for April and May, British Airways has OAK-LGW for about $500 round trip in economy. Premium economy is running about $1,200. Business class is about $4,000 round trip. Unlike other carriers flying to Europe from Oakland, British Airways does not charge a fee for the first checked bag in any class of service.

Fares available on BA.com & Google flights on Tues March 28 & subject to change. Sale good through March 31

The new Oakland-Gatwick flights will operate four days a week using a Boeing 777-200ER that seats 275 passengers: 203 in economy,  24 in premium economy and  48 in business class. That’s a lot of room for upgrades or award flights! British Airways’ premium economy (aka World Traveller Plus) is in a separate cabin, bigger seats with 38-inch pitch, in-seat power, and choice of meals from the business class menu.

BA Club World (business class) travelers flying out of Oakland receive up to five days of free parking in OAK’s Premier Lot, an added value of $190. They also get complimentary access to a new Escape lounge located in Terminal 1 near BA gates. One-time passes to the lounge go for $45.

Don’t miss! Trip Report: British Airways Boeing 787 Dreamliner San Jose-London

Oakland

BA business class passengers now have access to Oakland’s new Escape Lounge (Photo: K Taylor)

On Mondays, Thursdays and Saturdays the flight departs London Gatwick’s South Terminal at 10:20am and arrives into Oakland at 1:15 pm. From Oakland, the flight departs at 2:45 pm and arrives London Gatwick at 9:25 am the next morning. On Tuesdays, the flight departs at 11:25 am from London Gatwick and arrives Oakland at 2:20 pm, returning at 3:50 pm with an arrival into London at 10:30am the next morning.

At Gatwick, BA uses the recently renovated South Terminal — recent improvements include a brand new business class lounge, and upgraded check in area, and easier access to the Gatwick Express.

Gatwick Airport (LGW) is 28 miles south of central London but still convenient and even preferred by many travelers. Why? Because the easy 30-minute, approximately $25 Gatwick Express train can whisk you from the airport to Victoria Station in the heart of the city every 15 minutes. London’s Heathrow Express, while speedier, drops you off at Paddington Station, which may not be as convenient. On the flip side, those traveling into Oakland from London can now get to downtown San Francisco via a new BART spur that connects the the airport to the city in about 30 minutes for about $10 each way.

London’s three primary airports. The Gatwick Express train connects the airport with Victoria Station (Image: Visit London)

BA seems to be on something of a roll recently. In addition to the new Oakland flight, British Airways is adding new nonstops to Ft Lauderdale and New Orleans  from London this spring.

Do you have plans to fly to Europe this spring or summer? Where will you go and how will you get there? Please leave your comments below!

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Delta, JetBlue lay on more lie-flat seats, but…

Rendering of Delta’s lie flat seating on transcon 757s. (Image: Delta)

Last week, we reported that more airlines are bringing front cabins with flat-bed seating to transcontinental routes out of Boston; and now Delta and JetBlue are bringing more enhanced service to other coast-to-coast routes.

Delta said that not only will it offer front cabin seats that lie flat on its upcoming new routes between Boston-San Francisco and Washington Reagan National-Los Angeles; it will also give those routes the full transcon treatment that it offers from New York to SFO and LAX. Meanwhile, JetBlue has set the starting dates for expansion of its premium cabin Mint service to more transcon markets.

The 757-200s that Delta will start flying between DCA-LAX once a day on May 24 and BOS-SFO twice a day on June 8 will have a Delta One cabin with full flat-bed seats “as well as enhanced amenities throughout…the aircraft,” Delta said.

But there’s a downside to this lie-flat goodness: Delta will no longer offer complimentary upgrades to first class on these routes. Delta medallions get free upgrades to Delta Comfort and Delta First, but not to Delta One.

First class lie-flat seats in Delta’s BOS-SFO 757-200 starting in June. (Image: Delta)

The Delta One flat seats will come with Westin Heavenly In-Flight bedding; enhanced in-fight dining with “chef-curated menus served on Alessi serviceware;” wines that change seasonally; a dedicated flight attendant for the front cabin; power ports and USB outlets; seatback screens with free entertainment; noise-canceling headphones; and a Tumi amenity kit. Delta One customers on the new routes will also get Sky Club access and priority check-in and baggage handling.

As previously announced, passengers in Delta Comfort and Main Cabin seats will get the same free meals that Delta is introducing on other transcon routes, and Delta Comfort flyers will get a pre-arrival snack, free alcoholic drinks and a frozen yogurt bar, along with a modest amenity kit.

A private suite in JetBlue’s Mint cabin. (Image: JetBlue)

Meanwhile, Routesonline.com reports that JetBlue has set starting dates for the deployment of Mint-equipped A321s on more transcon routes.

On August 15, JetBlue will put Mint service onto one of its two daily JFK-San Diego flights, extending it to the second daily flight on October 19. Boston-San Diego will get Mint service on one daily flight beginning December 10, and on the second by December 20. JetBlue’s three daily JFK-Las Vegas flights will see Mint service on one flight starting November 6 and on a second effective November 10.

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My most jaw-dropping window seat view…ever [VIDEO]

We took a ride in a Virgin America jet for one of the first looks at Virgin Galactic Spaceship 2 over Marin County in 2011. Click to see video (Photo: Chris McGinnis)

I took a ride in a Virgin America jet for a look at Virgin Galactic Spaceship 2 over Marin County in 2011. Scroll down to see video (Photo: Chris McGinnis)

This week we had to say goodbye to Virgin America. Sad, yes, but I feel like much of what we loved about it is in good hands with Alaska Airlines. 

As a San Francisco-based travel writer, I’ve had a front seat to see and report on every move Virgin made in its short, beautiful life. So I’m a bit nostalgic this week, too.

With Virgin America very much on the brain this week, I’m reminded of one of the most spectacular flights I’ve ever taken. Come on along for a thrilling ride!

On a bright spring day in 2011, Virgin America was celebrating the opening of its brand new Terminal 2 at San Francisco International Airport. In typical Virgin style, it was a big to-do. Richard Branson was there. So was Buzz Aldrin and his wife. California Lt Governor Gavin Newsom, too. There were also plenty of airport dignitaries and a handful of lucky media, like TravelSkills!

Flying over the Golden Gate Bridge on a Virgin America joy ride (Photo: Chris McGinnis)

Flying over the Golden Gate Bridge on a Virgin America joy ride (Photo: Chris McGinnis)

We all boarded a Virgin America jet for a joy ride over the Bay Area– We had been told that Virgin Galactic’s spaceship might show up, too, so there was plenty of anticipation about how this was going to work…and what we might see up there.

We took a spectacular spin over the city and bay, then buzzed the Farrallon Islands west of the city out in the Pacific Ocean. Then, all of a sudden, we were asked to peer out the left side of the plane to see the spaceship appear off the left wing. Over the PA system, a flight attendant told everyone to disregard the fasten seat belt sign, and get over to the left side of the plane to see “the future of space travel.”

Luckily, I was already seated behind the wing on the left side, so I had a bird’s eye view of the fantastic sight and captured as much as I could in photos and video. What a sight it was! We circled around over the Pacific, then flew in over the Golden Gate Bridge, over Alameda and approached SFO from the south to land in tandem. Wow! Enjoy the video and photos below.

Scroll down for photos & video of the spaceship’s visit to the Bay Area in 2011.

Look closely at the photos and you’ll see that there are 3 “fuselages” on the aircraft. The center one is the “space ship” and it detaches from the vehicle (known as “White Knight”).

Flying over San Francisco on a Virgin America joy ride (Photo: Chris McGinnis)

Flying over San Francisco on a Virgin America joy ride (Photo: Chris McGinnis)

 

Virgin Galactic

Flying over Sausalito, CA. Look closely and you’ll see the “space ship” part of this aircraft in the middle– it detaches from the larger aircraft to shoot into space.  (Photo: Chris McGinnis)

 

Flying over Treasure Island in San Francisco Bay-- where Pan Am Clippers used to take off for Asia! (Photo: Chris McGinnis)

Flying over Treasure Island in San Francisco Bay– where Pan Am Clippers used to take off for Asia! (Photo: Chris McGinnis)

 

Flying over Alameda on approach to SFO (Photo: Chris McGinnis)

Flying over Alameda on approach to SFO (Photo: Chris McGinnis)

 

Here's a shot of the aircraft alongside the Virgin America jet from which we saw it out the window. This was at an event to celebrate the opening of SFO's Terminal 2 (Photo: Chris McGinnis)

Here’s a shot of the aircraft alongside the Virgin America jet from which we saw it out the window. This was at an event to celebrate the opening of SFO’s Terminal 2 (Photo: Chris McGinnis)

What’s the coolest thing YOU have ever seen out the window? Please leave your comments below! 

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Boston basks in lie-flat comfort

JetBlue’s front-cabin Mint service is expanding to more transcon routes. (Image: JetBlue)

Thanks to JetBlue, flat-bed seats on transcontinental flights are spreading from the New York market to Boston. And that is music to the ears of West Coasters who have to endure those six-hour hauls. Boston is so. far. away! And so is California…

When JetBlue introduced its Mint front-cabin service, which offers lie-flat seats and other perks to premium passengers, it was initially limited to the highly competitive New York-Los Angeles and New York-San Francisco markets dominated by United, Delta and American.

What started out as an experiment by JetBlue – offering biz-class service with a lie-flat seat comparable to its competitors but at lower fares – became a huge success for the carrier’s bottom line.  So it started fitting out more aircraft with flat-seat Mint cabins and expanding the service to more transcontinental markets – starting with its three daily San Francisco-Boston flights.

First class lie-flat seats in Delta’s BOS-SFO 757-200s starting in June. (Image: Delta)

Last September, Delta announced plans to re-enter the San Francisco-Boston market on June 8 with two daily roundtrips, using 757-200s. Delta has four models of 757-200s, one of which offers lie-flat seats in its first class cabin. And those are the 757s Delta will use on the BOS-SFO route.

And something else is happening June 8:  United reportedly plans to change the aircraft mix on its San Francisco-Boston flights from the current 757-300s, 777-200s and 737-900s to just two types: 777-200s and 757-200s, all with lie-flat seating in the front cabin.

JetBlue, meanwhile, plans to boost frequencies in the BOS-SFO market by adding a fourth daily Mint roundtrip in July. Game on.

Looking ahead to June when the competition heats up,  business class fares on jets with lie-flat seats in the Boston-San Francisco and Los Angeles market are currently running at about $1,200 roundtrip. Flights with standard recliner seats are as low as $892 roundtrip.

JetBlue’s current and upcoming Mint routes. (Image; JetBlue)

Meanwhile, JetBlue has also put Mint-equipped A321s onto its Boston-Los Angeles flights as of last fall. So far, we haven’t see any front cabin flat-bed response from its competitors on that route. United, Delta and American all use 737-800s on their BOS-LAX flights. (However, Delta plans to use flat-seat 757-200s on its new transcon route from Washington Reagan National to LAX that starts next month.)

(Note: Virgin America is in all these transcon markets, but it doesn’t offer true flat-bed seats in the front cabins of its Airbus jets.)

If JetBlue’s competitors decide to offer a comparable premium product on BOS-LAX, this flat-seat fight could spread to even more markets.

JetBlue’s longer-term plan for Mint includes deployment of the flat-bed front cabin on more transcon routes in the months ahead including Boston-Seattle, Boston-San Diego, New York-San Diego and New York-Las Vegas, along with San Francisco-Ft. Lauderdale and Los Angeles-Ft. Lauderdale.

What do you think about the emerging lie-flat wars? Is lie-flat really necessary on a domestic flight? Which airline do you use for transcons and why? Please leave comments below! 

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Routes: Norwegian, WOW, Emirates, United, Air China + more

A Boeing 737 MAX in Norwegian livery. (Image: Boeing)

In international route developments, Norwegian adds more flights from the east coast to Europe; WOW Air increases frequencies to the west coast; Emirates kicks off controversial new U.S. route; United expands code-sharing with Asiana; Air China adds a Los Angeles route; Southwest begins a new international service from Denver; and Avianca increases its U.S. schedule.

Norwegian Air hasn’t even started its new 737 MAX low-fare service from the U.S. east coast yet and already it is adding more routes. In addition to those already scheduled to Ireland and Scotland (with fares starting at $65 one way), Norwegian also plans to add twice-weekly flights to Bergen, Norway, from both Providence., R.I. and from Stewart Airport in Newburgh, N.Y.  The airline has also filed its winter schedules for Paris Charles de Gaulle, where it will switch from 787-8s to 787-9s starting October 29. Norwegian’s Paris schedule calls for six flights a week from New York JFK (down from daily in the summer), four a week from Los Angeles, two from Ft. Lauderdale and one from Orlando.

Also increasing its U.S. service is low-fare rival WOW Air, which offers connecting flights to Europe through its Reykjavik hub. WOW told Air Transport World that its service to Reykjavik from San Francisco and Los Angeles will be increased to daily frequencies with its summer 2017 schedule. The carrier has been running five flights a week from San Francisco and four from LAX. WOW is installing premium seating in its A330-300s, which it uses for the west coast routes.

Emirates is using a 777-300ER on its new Dubai-Athens-Newark route. (Image: Emirates)

Emirates this week launched its promised new service from Newark to Athens, continuing to Dubai, and was greeted at Newark Airport with a protest staged by 200 United Airlines employees. United, Delta and American are adamantly opposed to U.S. route expansion by the Middle East Big Three airlines – Emirates, Etihad and Qatar – and are conducting an intensive lobbying effort with the Trump Administration to block new service for those carriers. The U.S. airlines allege that their Mideast rivals are subsidized by their governments, thus challenging Trump’s pledge to put American companies first in the face of foreign competition.

United Airlines will expand its code-sharing agreement with Star Alliance partner Asiana Airlines on March 17, when United’s code will go onto Asiana’s daily Chicago O’Hare-Seoul Incheon flights.  At the same time, Asiana will put its code onto 16 domestic United routes out of ORD.

Air China will use a 787 on new LAX-Shenzen service. (Image: Air China)

Got business in Shenzen, China? Air China has filed a schedule for new service to Shenzen from Los Angeles International, due to begin July 6. Air China – a Star Alliance member — will fly the route three days a week, using a 787-9 Dreamliner.  Speaking of Shenzen, China’s Xiamen Airlines has trimmed back its Seattle-Shenzen-Xiamen 787-8 service from three flights a week to two, a seasonal reduction continuing through May 22.

Two minor players in the foundering US-Cuba market, Silver Airways and Frontier,  have announced they are pulling out completely later this spring. Other carriers have cut back on flights as the market finds its legs…and waits to see what the Trump administration has in store.

Southwest Airlines has started its newest international route: The carrier has started flying from Denver International to Belize City, Belize. It’s currently operating as Saturday-only service, but Southwest will boost it to Saturday and Sunday flights for the summer, June 4 to August 14.

Avianca’s Los Angeles-Bogota route, which has been operating four times a week, will increase to daily frequency starting March 26. The carrier uses a two-class 787 on the route. Meanwhile, the Colombian carrier also plans a new U.S. route. It will begin Bogota-Boston service on June 2, operating four flights a week with an A319.

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Routes: United SFO-Boston + AA, Delta, Frontier, JetBlue, Sun Country

United p.s. 757-200 with lie-flat seats at San Francisco. (Image: Chris McGinnis)

In domestic route developments, United goes flat-bed to Boston from San Francisco; American Airlines will add new spokes from its Chicago O’Hare hub; Delta plans a new California route and adds Austin service; ; Frontier announces a bunch of new routes from three cities; and Sun Country Airlines comes to Santa Rosa’s Charles Schulz Airport.

In what could be a strike back against JetBlue’s Mint service, United will be offering flat-bed first class sections on all its San Francisco-Boston flights this summer. That’s a welcome change for those achingly long 6+ hour flights. The carrier will reportedly change its aircraft mix on the SFO-BOS route starting June 8 from the current combination of 757-300s, 777-200s and 737-900s to just two types: 777-200s and 757-200s, all with lie-flat seating in the front cabin. H/T Live and Let’s Fly In other news, United plans to increase service between its Newark hub and Madison, Wis., starting May 5 with the addition of a second daily United Express roundtrip. Both flights use 50-seat Embraer 145s.

New automated TSA screening lanes in American’s Terminal 3 at Chicago O’Hare. (Image: American Airlines)

Gearing up for fresh competition with United at Chicago O’Hare, American Airlines said in a letter to employees this week that it will add several new routes to smaller markets out of ORD this summer. Starting July 5, AA will begin new service from O’Hare to Appleton, Wis.; Birmingham, Ala.; Boise, Idaho; Colorado Springs, Colo.; Greensboro, N.C.; and Greenville, S.C. The airline will also start flying on a seasonal basis between O’Hare and Ontario, Calif. United recently announced new O’Hare services as part of a larger domestic route expansion.

Delta plans to launch new California service from its Detroit hub later this summer. The carrier set September 5 as the starting date for six flights a week between Detroit and Orange County’s John Wayne Airport, using a 737-700. Meanwhile, Delta this week kicked off its previously announced new service linking Raleigh-Durham with Austin Bergstrom. Delta Connection/GoJet will fly the route Monday through Friday with a 76-seat CRJ-900. In June, Delta will add Austin service from Seattle as well.

Posh! A fancy ride to the airport in 19 new cities

The interior of Delta’s new Airbus A321. (Image; Delta)

In the northeast, Delta said it is responding to noise complaints from residents near New York LaGuardia by eliminating its older MD-88s– used on 30 flights a day there – and replacing them with quieter A320/321s, 737s and MD-90s. “Later this year, Delta service between Atlanta and LaGuardia will fly on larger-gauge Airbus A320s and Boeing 737-900ERs, which feature all-new, modern interiors with large, sculpted overhead bins and, on the Boeing 737-900ER, seat-back in-flight entertainment,” the carrier said. (Speaking of Atlanta, JetBlue will soon reestablish a presence there when it starts five flights a day to ATL from Boston on March 30. However, the airport appears to be messing with JetBlue, first promising gates in the nice new E Concourse, then trying to force JetBlue to accept the ghetto gates at the far end of Concourse D.)

$10 off your first Lyft ride!

Frontier Airlines is targeting Las Vegas for expansion this summer. New Frontier routes coming to LAS include Bismarck, N.D. (starting June 11 with two flights a week); Sioux Falls, S.D. (June 12, four weekly flights); Indianapolis (July 16, three flights a week); and Washington Dulles (July 16, daily service). The low-cost carrier also plans to add several routes out of Colorado Springs in June. Twice-weekly service to San Francisco begins June 11, with a third weekly flight operating seasonally. New seasonal routes from Colorado Springs include San Diego, operating daily starting June 10; Washington Dulles, also with daily flights beginning June 10; Chicago O’Hare daily service starting June 12; and Los Angeles service four times a week as of June 12. At Washington Dulles, Frontier also plans to start flying four times a week to Austin beginning April 21.

Minneapolis-based Sun Country Airlines plans to add a couple of new spokes to its network later this summer, but only for a limited time, and with a very limited schedule. It will offer one weekly roundtrip from MSP to California’s Charles M. Schulz Airport in Sonoma County from August 24 through December 3, and one a week to Austin from August 31 to December 10.

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13 new nonstops with Alaska Airlines’ big Bay Area bump

Alaska Airlines will use A320-family aircraft for new SFO routes- but fate of Virgin brand still in question. (Image: Chris McGinnis)

Now that Alaska Airlines owns Virgin America, it has targeted the Bay Area for “the single largest new market announcement” in its history, the company said Thursday. Will this mean lower fares? Probably not… 

Alaska/Virgin plans to add service on 13 new routes from San Francisco and San Jose in late summer and fall of this year.

All the mainline flights on Alaska’s new routes will use aircraft from the “A320 family,” which is the type used by Virgin America. Alaska has an all-Boeing mainline fleet. New San Jose flights and a few from SFO will use smaller Embraer E175s.

It’s interesting that Alaska didn’t say the routes would be operated by Virgin America – just that they will be flown by A320 family aircraft- something that could be telling regarding the fate of the Virgin brand.  Alaska executives have been feverishly studying what to do about the Virgin America brand, and they are expected to decide and announce something by the end of this month ahead of its annual investors meeting.  

New mainline daily service coming from Alaska (and the starting dates) include flights from San Francisco to Philadelphia (August 31), New Orleans (September 21), Nashville (September 5), Indianapolis (September 26), Raleigh-Durham (October 19), Baltimore-Washington (October 16), and Kona, Hawaii (December 14).

The airline will deploy E175s for new daily flights from SFO to Albuquerque and Kansas City, both starting September 18.

Where are all those new flights going to fit at SFO’s limited number of gates? “The A320 flights will be operated by Virgin in Terminal 2, and we’re adding a fifteenth gate to support this. (Gate 50 will expand to be an A/B gate.) Flights operated in Embraer E175s will be operated by Alaska Air in their current location in the International Terminal,” said SFO spokesperson Doug Yakel, adding, “We are in discussions about once they begin operating under a single certificate, but these gate plans have yet to be finalized.”

Don’t miss: 5 key reasons to try new Lyft Premier

Alaska’s Horizon Air subsidiary has ordered new three-class E175s. (Image: Alaska Airlines)

At Mineta San Jose, Alaska will begin new daily E175 flights to Austin and Tucson on August 28, and four flights a day to Los Angeles International beginning September 20.  (Click on the link above to see flight times for all the new routes.)

The new markets are in addition to Alaska’s previously announced new service from the Bay Area coming in the months ahead, including San Jose-Newark (starting March 12), San Jose-Burbank (starting March 16 three times a day), and San Francisco service to Orlando, Orange County, Minneapolis-St. Paul and Mexico City.

Fares: We do not expect Alaska’s push into the Bay Area will result in lower fares– it’s not in this game to be a discounter. Instead, it will likely focus on service and amenities to attract a larger share of the lucrative business travel market. Even though it has the last remaining mileage based frequent flyer program, Alaska will likely have a big challenge convincing high mileage United Mileage Plus members to make the switch. One of the first steps in doing that is providing flights to cities where business travelers need to go. It will be interesting to see what else they do to woo frequent travelers.

For the Bay Area, “Our strategy is to use the same philosophy that’s worked well for us in our Pacific Northwest hubs, which is to offer convenient, nonstop flights to the places guests fly to most,” said Alaska executive vp Andrew Harrison.

Sadly missing from the new line up: SFO-Atlanta, a key business route locked up by Delta and United which could use a competitive bump from the new Alaska Airlines. Another miss for business travelers: SFO-Phoenix, largely dominated by American and Southwest.

 

To hype the announcement, Alaska has kicked off a social media promotion that will offer “destination-inspired food items” and free flights to Bay Area residents. “Travelers who tweet the airlines at @AlaskaAir and @VirginAmerica using the hashtag #MostWestCoast and with an airplane emoji will score the chance to have a destination-specific treat (think BBQ for Nashville and beignets for New Orleans) delivered within a few hours to their front door,” Alaska said, and some will win a free flight to one of the new destinations. 

Are you more inclined to fly Alaska Airlines these days? Why or why not? Please leave your comments below. 

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Getting easier to fly to Mexico City

Alaska Airlines

Alaska Airlines will use 737-900s for new Mexico City flights from San Francisco and Los Angeles (Photo: Chris McGinnis)

The U.S. Transportation Department has issued a tentative decision awarding Mexico City airport slots to six airlines, with U.S. carriers winning rights for new service to the Mexican capital from California, Florida and Texas.

The takeoff and landing slots at Mexico City became available after DOT required Delta and Aeromexico to give them up if they wanted antitrust immunity for their joint venture partnership. The government wanted the slots to go to low-cost airlines to counteract the increased market dominance that Delta and Aeromexico would gain from the joint venture.

Subject to agreement by Mexican government authorities and final DOT approval, the transfer of slots to new carriers will come in two phases. The first new services are expected to begin this summer, and the second phase should take effect before summer of 2018.

In the first phase, Alaska Airlines was a big winner, gaining tentative approval for everything it requested. The slot awards will let it begin flying to MEX once a day from San Francisco, once a day from San Diego, and twice a day from Los Angeles International.  Alaska said it will use 737-900ERs for the SFO and LAX service, and regional jets from San Diego. Schedules will be  announced after final approvals, Alaska said.

Aeromexico and Delta had to give up slots at Mexico City’s Benito Juarez Airport (Photo: Chris McGinnis)

Also in the first phase, JetBlue won enough slots to operate two daily roundtrips from Orlando and two from Ft. Lauderdale. And Southwest received slots for two daily flights from Houston Hobby.

Mexican carriers in the first phase include Volaris, which won slots for daily service to Mexico City from Los Angeles, San Antonio and New York JFK. Interjet also got a slot pair for JFK-Mexico City service, and VivaAerobus won rights to a daily roundtrip between MEX and Las Vegas.

Slot awards in the second phase will give Southwest one daily roundtrip between Ft. Lauderdale and MEX and one between LAX and MEX. JetBlue will get slots for two daily roundtrips between LAX and MEX. Volaris is the big winner in the second phase, with slots that will allow new roundtrips from MEX to Denver, Washington Dulles, San Jose, Oakland, Ontario and Chicago O’Hare. VivaAerobus will get rights to two daily flights from MEX to New York JFK.

Have you been to Mexico City before? To me it’s one of the best places to go in North America- great food, robust cultural offerings, cool hotel scene… what about you? 

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Routes: Swiss to SFO + Lufthansa, Aeromexico, Hainan, Delta/KLM, Air Canada

Economy class on SWISS’s new 777-300ER. (Image: SWISS)

In international route developments, Swiss will increase San Francisco service and lay on more 777-300ERs to the U.S. this summer; Lufthansa sets the date for its first new A350 service to the U.S.; Aeromexico brings a new route to San Jose; Hainan Airlines adds a pair of routes from Los Angeles; Delta code-shares on more KLM flights; Air Canada adds a new Vancouver route and reshuffles Ottawa service.

Lufthansa subsidiary Swiss International’s newly issued summer schedule calls for an increase in San Francisco-Zurich frequencies from the current three 777-300ER flights  a week to daily service beginning April 22. All the flights will use the carrier’s new 777-300ERs. Swiss already uses the new aircraft on its Los Angeles-Zurich route, and said that between June and October of this year, it will also deploy the new aircraft on six of its 12 weekly flights between Zurich and Chicago O’Hare. Take a tour of “the new SWISS flagship” here. 

Lufthansa recently took delivery of its second A350 from Airbus and it’s headed to Boston. (Image: Lufthansa)

Lufthansa has taken delivery of its second brand-new Airbus A350-900, and it has set March 14 as the date when that aircraft will start flying between Munich and Boston. (The first one recently started flying from Munich to Delhi, India, and the third will go onto the Munich-Mumbai route starting in late April.) Innovations on the Lufthansa A350 include an in-flight entertainment system that lets passengers create their own programming playlists from an app before leaving home, and LED technology that makes it possible to provide two dozen different lighting schemes in the cabin.

The latest international carrier to announce new service to San Jose is Aeromexico. The Mexican airline set a July 1 start for new service between SJC and its Guadalajara hub, operating six 737 flights a week (not on Tuesdays). The flight will depart San Jose at 10:15 a.m.

Hainan Airlines is adding two 787 routes from Los Angeles. (Image: Simon Auger/Flickr)

China’s Hainan Airlines has started taking reservations for new service from Los Angeles to two destinations in western China. On March 15, it will begin service between LAX and Chengdu, followed on March 21 by new flights from LAX to Chonqing. Both routes will operate twice a week, and both will use 787-8s.

Delta continues to expand its roster of code-share flights with joint venture partner KLM. Beginning March 26, according to Routesonline.com, Delta’s code will go onto KLM’s flights between Minneapolis-St. Paul and Amsterdam. Also getting Delta codes will be KLM flights beyond Amsterdam to Milan Malpensa; Graz, Austria; Gdansk, Poland; Freetown, Sierra Leone and Monrovia, Liberia; Split, Croatia; and the Italian destinations of Catania, Sicily, and Cagliari, Sardinia.

Air Canada’s Jazz unit has started new daily non-stops between Vancouver and Dallas/Ft. Worth, using two-class CRJ-705s. On the east coast, meanwhile, Air Canada said it has ended its three daily flights between Ottawa and New York LaGuardia, but will add three flights a day between Ottawa and Newark beginning March 26. (Meanwhile, Delta is poised to pick up the slack from LGA, starting twice-daily service to Ottawa as of April 2.) In other news, Air Canada will use a 787-9 on one (AC737/738) of its six daily San Francisco-Toronto flights for the summer season, beginning June 1.

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San Francisco’s overheated hotel scene could cool off

A convention in progress at San Francisco’s huge Moscone Center. (Image: Moscone Center)

The laws of supply and demand that led to a big surge in San Francisco hotel rates could soon shift in favor of supply, as a major expansion project at the city’s Moscone Convention Center will likely hurt lodging demand.

The trade publication Meetings and Conventions reports that major work on the Moscone Center is due to begin in April and will continue for two years. The project has local hoteliers “revising their strategies to attract other business in the interim,” the publication said. The center usually hosts some 70 major gatherings each year such as the huge Dreamforce event put on by Salesforce, Oracle’s OpenWorld and many others.

The Moscone Center said on its website that the Moscone North and South sections of the complex will be closed from April through August of this year.  But the center is not shutting down completely: “Moscone West will remain open and is fully booked,” the Moscone Center said.

The $500 million expansion project was considered necessary to accommodate the increasing demand for large conventions in downtown San Francisco. The Moscone Center estimated that San Francisco is losing $2.1 billion in convention spending from 2010 through 2019 “as  conventions look for larger and more contiguous exhibition space” found in other big convention cities like Las Vegas or Chicago.

Meetings and Conventions reports that the project has thus far led to the cancellation of 11 conventions, and San Francisco Travel, the city’s destination marketing company, predicts the work could cost the city 490,000 lost room nights over the next two years.

The Moscone Center’s central location is a big draw. (Image: Moscone Center)

San Francisco hotels have been going through a major boom in business over the past several years as heavy demand from conventioneers, business travelers and tourists outpaced room supply. The city’s average annual hotel occupancy rate jumped from 65.8 percent in 2011 to more than 84 percent in 2015 and 2016.

But now the pressure is on hotels and the visitor industry to keep filling those rooms as conventions play a smaller role. Hoteliers are planning to extend their marketing to new types of visitors who might have otherwise stayed farther away from the city center, and to attract smaller groups instead of giant convention crowds.

According to data from Trivago, the average online rate for hotel rooms in San Francisco during February was $228 a night, down 5.8 percent from a year earlier. Whatever happens, hotels are expecting a return to the boom years after the convention center work is finished in 2019; the entire facility is said to be fully booked during the post-construction months.

Rendering of rooftop lounge at Virgin Hotels’ new San Francisco property. (Image: Virgin Hotels)

Any blip in convention demand isn’t deterring an ongoing expansion of hotel capacity in San Francisco. For example, Sir Richard Branson’s fledgling Virgin Hotels just announced it plans to open a newly built San Francisco property this summer. Located next to the Moscone Center at 250 Fourth Street, South of Market, it will be the second Virgin property; the first opened in Chicago in January 2015. Others are under construction in Dallas and New York.

What’s your favorite San Francisco hotel? How much did you pay for it? Please leave your comments below. 

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Reader Report: WOW Air to Iceland in economy class

WOW flies A330s from the West Coast. (Image: WOW Air)

Over the last year there have been numerous TravelSkills posts about WOW Air and its ultra-low fares from the US to Europe. Until now we’ve only wondered what the experience might be like. But this week reader Jason Vaudrey submitted the following Reader Report describing his experience. Read it, and let us know if you’d take the plunge on WOW Air, too! 

In mid-February, I flew WOW Air in economy class to Reykjavik (KEF) and met up with a friend and explored South Iceland. WOW Air began nonstop service from SFO this past year using an Airbus 330-200. On this widebody there are 319 economy class seats and 23 roomier XL seats.

My baseline fare was about $220 each way, but I ended up spending about $650 total roundtrip when you add in the extra fees. I reserved a specific seat which cost an additional $14 each way. I paid $71 each way to check my bag. I probably spent about $50 on inflight food and beverages (wine). I did not pay the $50 fee for my carry on because it was small enough to fit under the seat. [Currently, WOW is promoting base fares as now as $260 roundtrip for spring trips from both SFO and LAX.]

Flight time on SFO-KEF is about eight hours. I departed on Monday, February 13 at 11:20am and arrived to Reykjavik (KEF) on Tuesday, February 14 at 4:00am. On the return, I departed Reykjavik at 4:00pm and arrived to San Francisco at 5:10pm on the same day. There is an 8-hour difference between the west coast of the U.S. and Iceland.

Don’t miss: WOW Air adding roomier “premium seats” this summer!

WOW Air route map

I chose seat 5C outbound and on the return I sat in 5H. Both were aisle seats, but I noticed that 5C could not fit my backpack under the seat easily while 5H stored it very easily. And there was no metal box underneath the seat in front of me that would have prevented this from happening.

I also felt that on the return there was greater seat pitch. The WOW Air website indicates that there is 31 inches of seat pitch in economy, but it felt like the seat pitch was greater, even in 5C. WOW Air also offers 23 XL seats at the front of the plane with 34 inches of pitch. Here’s the WOW Air A330 seatmap from SeatGuru.com

The check-in process at SFO is smooth and they weigh all checked luggage at SFO, so that they confirm you paid the proper amount. They also tag your carry-on bag at the check-in counter and verify it at the gate, to indicate to the cabin crew that the bag will need to be placed underneath the seat in front of you.

Despite the vigilance of the ground staff,  the cabin crew did not seem to care if you stored your bag in the overhead lockers, as I did with my backpack and many other passengers did, too. Unlike most flights, where there is a battle for overhead bin space, this was a non-issue on both flights.

There is no seatback entertainment system, but upon takeoff the cabin crew offers iPads for $16 that have movies available and there is an electrical outlet to charge your devices, but only one, so you will need to share with your seatmate. I did not rent an iPad, so I was unsure as to what was offered on them. No USB ports or wi-fi are available on board the airplane.

Chicken salad pre-ordered for flight from KEF back to SFO (Photo: Jason Vaudrey)

There are charges for all beverages and snacks— there’s a plentiful selection and comparable with prices that you would pay for the same food in Iceland. They offer alcoholic beverages and a variety of specialty sandwiches for flights from LAX and SFO.

Online you may order food and prepay for the food for flights leaving Reykjavik, but preordering food for flights from SFO or any US destination is not available. If you are connecting in Reykjavik, you can pre-order food, but you will not receive it on your flight from SFO, but rather your connecting flight departing Reykjavik. I had pre-ordered a chicken salad on my return which was $16 and it was delicious.

Inflight food for purchase on WOW Air (Image: WOW Air)

Yes, a bottle of water is $3, so make sure to fill your water bottle at SFO prior to boarding. And no, they do not charge to use the lavatory.

Don’t miss: Shocked passenger refuses to pay $3 for water

The cabin crew brought out the beverage/food cart after takeoff offering a wide array of beverages and things to eat. Afterward they come around and offer duty free items. You may purchase alcohol on board and it might be wise to consider making a purchase (see below on alcohol in Iceland).

Throughout the flight, attendants encourage you to use your call button, and they are happy to bring you any item you need along with their mobile credit card machine (they do not accept cash). In fact, most places in Iceland have similar mobile devices and that worked out well.

WOW air

Pleasant flight crew on WOW Air (Photo Jason Vaudrey)

After it was all said and done, I spent approximately $650 for my ticket purchased in the beginning of December for my trip in mid-February. And compared with Icelandair at $950, which would involve flying Alaska Airlines up to Seattle and connecting at Sea-Tac, I think the nonstop 8-hour flight on Wow Air is worth it. The employees (airport personnel, cabin crew, and pilots) were friendly and professional, the aircraft was extremely clean, plenty of items to purchase and items to satisfy both your hunger and entertainment needs.

There were approximately 100 seats empty on the outbound and 40 seats empty on the return flight. I went on Wow Air with the mindset that it was a budget carrier and I would have to pay for everything, and it worked out well.

The cabin crews on both flights were attentive, nice, and showed great hospitality. The seats were firm, but comfortable and the recline was decent. The lever for the seat recline was underneath the seat, as opposed to a button that you depress on the armrest. I managed to sleep four hours going to Reykjavik.

Relaxing in the Secret Lagoon on a Sunday afternoon in Fluoir about 100km from Reykjavik (Photo: Jason Vaudrey)

One important note: In Iceland, alcohol is sold only at government owned stores named Vinbudin. In fact, Wow Air has a page describing the history of alcohol in Iceland and the rules surrounding it. The cost for alcohol along with most items, is extremely expensive and taxed heavily, so stock up on alcohol upon landing in their duty free before exiting arrivals!

We were there a week and chose to rent a car and explore southern Iceland, used Reykjavik as a base, and took day trips around southern Iceland. It is easy to get around, and the roads are well maintained. If that is not comfortable, day excursions can be planned easily in central Reykjavik on their main road: Laugauvegur.

Iceland

Above Skogafoss Waterfall, Skogar, Rangarping Eystra, Iceland (Photo: Jason Vaudrey)

Day trips are expensive and if you want to visit the infamous Blue Lagoon, book a reservation online early. We opted for the Secret Lagoon in Fluoir, which was not so much a secret, about 100 km from Reykjavik. It was wonderful. Many people were there, but it was not overwhelming and very enjoyable.

In February, the sun rises approximately at 9:30am and the sun sets about 6:00pm. The weather was not too bad and we were very fortunate, because upon leaving, it was forecast to snow.

Iceland is gorgeous and breathtaking. If you go in winter, seeing the Northern Lights is incredible. A quick trip just outside of Reykjavik and away from the light pollution of the city, you can witness it. We were fortunate to be able to view the Northern Lights one night when we realized how clear the sky was after returning from dinner in Reykjavik. But other than that, it was overcast each night.

–Jason Vaudrey (Read Jason’s report about Economy Class on Singapore Airlines’ new A350 here)

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United: 2nd Polaris route + SFO-Munich + more domestic flights

Munich Munchen airport

United will add non-stops from San Francisco to Munich (Photo: Flughafen Munchen)

With United executives promising in recent weeks that the company would focus on building up its domestic network, the carrier just announced 47 new daily roundtrips will be added to its summer schedule, almost all of them in domestic markets.

The one new international route included in the announcement is San Francisco-Munich, which will operate on a seasonal daily basis starting May 24. United will use a 787 on the route (which is already served by United’s Star Alliance partner Lufthansa).

On another key international route – Newark to Tel Aviv – United said it will up-gauge one of its two daily flights to a new 777-300ER, equipped with the airline’s new Polaris business class. That change, which takes effect May 5, will make EWR-TLV the second international route to get the new aircraft. (The first will be SFO-Hong Kong, where a 777-300ER will replace United’s 747-400 service starting March 25.)

New domestic routes added to United’s schedule include five from its San Francisco hub, six from Chicago O’Hare, two from Denver, and one each from Newark and Washington Dulles. MileagePlus members should be aware that because these routes were just announced, there should be plenty of award seat availability right now.

United Polaris

United’s new Polaris cabin on the B777-300ER, going onto the Newark-Tel Aviv route in May. (Photo: Chris McGinnis)

The new San Francisco routes, all starting June 8, include three flights a day to Santa Rosa, California (a very short route – 65 miles as the crow flies); two a day to Spokane; and new daily service to Cincinnati, Detroit and Hartford Bradley. The announcement did not specify the aircraft types on each route.

From Chicago O’Hare, United will begin three daily roundtrips to Rochester, Minn., and three a day to Champaign/Urbana, Ill., beginning June 8. On the same day, it will start new daily service from ORD to Charlottesville, Va.; Reno; and Spokane. And on August 1, United will begin twice-daily service from O’Hare to Columbia, Mo.

Other new routes include twice-daily flights from Washington Dulles to Springfield, Mo.; daily service between Newark-Sacramento; daily flights from Denver to San Luis Obispo, Calif., all starting June 8; and daily Denver-Columbia, Mo., service beginning August 1.

United is adding a new route from Denver International to Hawaii (Image: Jim Glab)

The company also plans to expand some existing routes from seasonal winter service to year-round operations this summer. Effective June 8, that includes San Francisco-New Orleans, Chicago-Tucson, Dulles-Ft. Lauderdale, Newark-Salt Lake City and Denver-Kona. On July 1, service from San Francisco to Kalispell, Mont. (gateway to Glacier National Park) also becomes year-round.

United also said it plans to increase frequencies in 15 existing markets. United will boost its Atlanta schedule to eight flights a day from both Washington Dulles and Newark. Newark-Detroit goes up to seven daily roundtrips. The new daily frequencies in other markets include Denver-Albuquerque (5); Denver-Ft. Lauderdale (2); Denver-Orlando (4); Denver-Tampa (2); Newark-Portland, Ore. (2); Dulles-Jacksonville (3); Dulles-Providence (4); Dulles-Portland, Me. (4); Dulles-Roanoke, Va. (3); Dulles-Charleston (S.C.), 3; Chicago-Ft. Lauderdale (3); and Chicago-Ft., Myers (2).

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Routes: United, Alaska at San Jose + American, Delta, Spirit

United will use 737-800s for new San Jose routes. (Chris McGinnis)

In domestic route developments, new transcontinental flights are due to start at San Jose over the next few weeks; United kicks off a transcon to Florida from San Francisco International; American launches a new California route from its Phoenix hub; Delta links two southern business centers; and Spirit comes to Pittsburgh.

Previously announced plans by United and Alaska Airlines to expand at Mineta San Jose will get off the ground next month. United’s schedule calls for the launch of new service from SJC to two of its hubs: Chicago O’Hare and Newark. The carrier will operate two flights a day between SJC and O’Hare, and one daily roundtrip to Newark Liberty International, using 737-800s. Both routes begin March 9. SJC-O’Hare is already served by American, and Southwest flies from SJC to Chicago Midway.

Just three days after United starts its SJC-Newark service, Alaska Airlines is due to begin service on the very same route, with one daily roundtrip. Both the United and Alaska flights will have early-morning eastbound departures. The only other New York-area non-stop service from San Jose is a JetBlue redeye to JFK. Alaska is also slated to klick off new service from San Jose to Hollywood Burbank Airport on March 16, with three daily roundtrips.

United also started SFO-Tampa service. (Image: Tampa International)

San Jose-Newark isn’t the only new Bay Area transcon route for United. The carrier recently began a daily 737-800 roundtrip from San Francisco International to Tampa, with an 8:30 a.m. departure from SFO. Chris was on the inaugural flight; you can read his report here. In other news, United plans to beef up capacity on its San Francisco-Boston route by using a 777-200ER for two of its six daily flights, up from one flight today, according to Routesonline.com.

California’s Sonoma County got a new air link recently when American Airlines kicked off new daily American Eagle service to its Phoenix hub from Santa Rosa’s Charles M. Schulz Airport. American uses a two-class, 70-seat CRJ-700 on the route.

Delta has set a June 12 start for new service linking Nashville with Raleigh-Durham. The Delta Connection service will operate twice a day with SkyWest Airlines CRJ-900s that have 12 seats in first class, 12 in Delta Comfort+ and 52 in the main cabin. It’s Delta’s latest announcement of increased service at RDU; the carrier is due to begin RDU-Austin flights in March and RDU-Seattle in June; last fall, it added daily service from RDU to Newark and to Washington Reagan National.

Spirit Airlines is adding new service from Pittsburgh to seven cities. (Image: Spirit Airlines)

Spirit Airlines said it will add Pittsburgh International as the 61st airport on its route map this spring, with plans to start flying from PIT to seven cities. On May 25, the carrier will begin daily PIT-Dallas/Ft. Worth year-round service, as well as seasonal daily flights from PIT to Myrtle Beach. It will add three weekly flights from PIT to Ft. Lauderdale on June 15, followed by daily service to Orlando and Las Vegas beginning June 22, and daily flights to Houston and Los Angeles starting July 13.

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Burbank loses Hope but gains flights

Burbank's airport is 16 miles northwest of downtown Los Angeles. (Image: Bob Hope Airport)

Bob Hope Airport is getting a name change. (Image: Hollywood Burbank Airport)

Burbank’s airport may be small, but with a name change, a new terminal and an increasing roster of flights, it could be a viable alternative to Los Angeles International for a growing number of passengers.

Located northwest of downtown Burbank, the city’s Bob Hope Airport is about the same distance from Beverly Hills as LAX is. It’s even closer to Hollywood, and hence its new name, which was approved last spring and will soon appear on airport signage: Hollywood Burbank Airport.

Hollywood Burbank logo

Actually, it was called Hollywood Burbank Airport before 1978, and then was renamed Burbank-Glendale-Pasadena Airport. In 2003, it was renamed for Bob Hope. But since that actor’s name didn’t say anything about where the airport is located, officials decided a geographic reference was needed once again. And Hollywood Burbank probably has more cachet than Burbank-Glendale-Pasadena.

The little airport is gaining traction among business travelers as Los Angeles International becomes more congested and more bogged down with massive construction projects. It’s also closer to the west side hotels that many road warriors prefer.

Hollywood Burbank Airport is 16 miles northwest of downtown Los Angeles. (Image: Google Maps)

Hollywood Burbank Airport is 16 miles northwest of downtown Los Angeles. (Image: Google Maps)

Passenger traffic during November 2016 was up more than 11 percent over the same month a year earlier, and the airport was poised to show a 12-month total for the year of more than 4 million. Southwest dominates the airline roster at BUR, carrying about half the total passenger count.

The airport is also served by Alaska, American, JetBlue, Delta and United. Route options in the California Corridor are the strongest at BUR, with Southwest flying to San Francisco, Oakland, San Jose and Sacramento. United also flies BUR-SFO, and Alaska Airlines is due to launch three daily roundtrips between BUR and San Jose in mid-March. Small-jet operator JetSuite X also started operating at Burbank last year, with service to San Jose and to Concord, CA in the East Bay area. United has recently up-gauged some of its DEN-BUR and SFO-BUR flights from regional jets to mainline, according to Live & Let’s Fly.

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Burbank has attracted nonstop flights from as far away as New York-JFK (JetBlue), and Austin, TX. Alaska flies in from Seattle and Portland. Delta used to offer a convenient nonstop from Atlanta.

Southwest will add new service from Burbank to Salt Lake City next month, a route already served by Delta. Service is also available to Seattle on Alaska and American; to Portland on Southwest, Delta, American and Alaska; to Phoenix on American and Southwest; and to Denver on Southwest and United. JetBlue offers a red-eye from BUR to New York JFK, the airport’s only transcontinental non-stop.

The airport is planning for future growth with a new terminal. Last fall, voters approved construction of a 14-gate terminal that is farther from the runways than the existing facility, which will be torn down after the new one opens. Design and construction of the $400 million terminal is expected to take place from 2018 to 2022.

Readers: Do you consider Burbank a viable alternative to LAX? What do you consider Burbank’s advantages and/or drawbacks?

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Trip Report: Inaugural SFO to Tampa flight on United [PHOTOS]

Big smiles, cake and a bad greeted the first bay-to-bay flight in Tampa (Chris McGinnis)

Big smiles, cake and a band greeted the first bay-to-bay flight in Tampa (Chris McGinnis)

Last week new United nonstops took off between Tampa and San Francisco with cakes and parties on both ends of the inaugural flight. TravelSkills was invited along to witness the event on a quick 24 hour turnaround trip.

Here’s what we saw and learned:

United will use 737s on two new Florida nonstops (Image: Tampa International)

Tampa launched a social media campaign to attract a nonstop flight (Image: Tampa International)

There’s definitely a market for a SFO-TPA nonstop— flights in both directions were completely sold out. The Tampa to San Francisco route was the most underserved in the country, with nearly 600 passengers taking one-stop flights daily between the two regions, according to the Tampa Bay Business Journal. The city’s growing startup scene was seeking better access to Silicon Valley, where much of the venture capital industry is based. In Tampa, city officials even launched a social media campaign to convince an airline to offer nonstop “Bay to Bay” service.

Tampa Airport party

A big celebration in Tampa included balloons, a band, cake and a warm welcome (Chris McGinnis)

United is charging a premium for its nonstop— the cheapest roundtrip we could find for spring flights was $391. If you are willing to make a stop, you can fly bay-to-bay for as little as $292 on ultra low cost carrier Frontier (but be aware of fees) via Denver. Delta’s cheapest one-stop flights (via Atlanta) run about $328.

B737-900

United is flying both 737s and A320s on the SFO-TPA route. Our 737 at SFO prepares for take off (Chris McGinnis)

United is running both 737s and A320s on the daily nonstops. From SFO, the flight departs around 9 am and arrives around 5 pm. On TPA-SFO, the flight departs around 6  pm and arrives in SFO at around 8 pm– these are well-timed flights for business travelers.

United meal

Hot breakfast (quiche) served on eastbound flights in first class (Chris McGinnis)

First class passengers get hot breakfast on the eastbound flight and dinner on the return. In economy class, there are hot and cold meals for sale.

United map

The Bay-to-Bay route on United (Chris McGinnis)

 

Arizona

Flying over Lake Powell and the Grand Canyon enroute to Tampa (Chris McGinnis)

The flight takes a scenic route from SFO over Arizona (including the Grand Canyon and Lake Powell), New Mexico, over the top of Dallas, out over the Gulf at New Orleans and arrives from the west at TPA. Ask for a window seat! 

On this 5-6 return flight, both wifi and BYO device movies were inoperable (Chris McGinnis)

On the 5-6 return flight from Tampa, both wifi and BYO device movies were inoperable (Chris McGinnis)

I flew on a B737-900 eastbound, which offered wi-fi ($15) and Direct TV. On the return, we were on an Airbus A320. Regrettably (and all too commonly) the inflight wi-fi AND movie system was broken on this A320. Without seatback screens and the BYO device system on the blink, passengers had only Hemispheres Magazine to entertain them on the 5-6 hour flight. Flight attendants helped make the best of a bad situation, too, with many apologies great service (including regular pours of white wine 😉  )

Tampa International Airport

A gates at Tampa International are big bright and airy- but be aware of construction in main terminal (Chris McGinnis)

While Tampa Airport is one of the most popular award-winning airports in the country, it’s in the midst of a massive renovation. There are construction detours, temporary walls and other obstructions that make navigating tough. Not horrible, but something to be aware of.

A band singing songs about San Francisco! (Chris McGinnis)

San Francisco’s celebratory send off cake (Chris McGinnis)

 

Tampa's big welcome cake (Tampa International Airport)

Tampa’s big welcome cake (Tampa International Airport)

 

Tampa Fire trucks

Tampa offers our United jet a warm wet welcome to Florida! (Chris McGinnis)

 

Tampa band

A band at the gate in Tampa singing songs about San Francisco (Chris McGinnis)

Have you ever taken an inaugural flight? Where and when? Please leave your comments below!

–Chris McGinnis

Disclosure: United paid for Chris’s first class flights between SFO and Tampa. Chris paid for everything else during this 24-hour trip.

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Routes: AA, AirAsia X, Southwest, Airberlin, South African Airways + more

American plans to use a 777-200 on its LAX-Beijing route if it ever gets slots from the service. (Image: AA)

American plans to use a 777-200 on its LAX-Beijing route if it ever gets slots from the service. (Image: AA)

In international route developments, American tries to save LAX-Beijing service; Air AsiaX sets its first U.S. route; Southwest starts Oakland-Mexico flights; Airberlin gets aircraft for more U.S. flights and ends a code-share partnership; South African Airways brings a new aircraft with an improved business class to its Washington Dulles route; United expands its Newark-London schedule; and Volaris comes to Miami.

We reported a few weeks ago that American Airlines’ plan to begin daily Los Angeles-Beijing service had hit a big snag because China wouldn’t give it any slots at Beijing’s Capital International Airport. American has been facing a March 16 deadline set by the U.S. Transportation Department to start flying the route, but now it has asked DOT for a one-year extension. AA said in its filing that it has been in regular contact with Chinese aviation officials about the slot situation, and that it is going to send a senior executive to China to discuss the matter. American told DOT it “fully expects” that its efforts will eventually be successful.

Malaysian low-cost carrier AirAsia X has settled on Honolulu as its first U.S. destination following the recent FAA decision to let it fly to this country. The carrier plans to fly four times a week from Kuala Lumpur to Honolulu via a two-hour stopover in Osaka, Japan, starting June 28. The airline has set introductory base fares as low as $112 each way to KL (including taxes and fees), or $673 for its flat-bed premium seats, with a purchase deadline of February 26.

Southwest at Oakland

Southwest Airlines jets at Oakland International Airport (Photo: Port of Oakland)

Southwest Airlines this week kicked off its first international service out of Oakland International Airport, operating daily flights from OAK to both Puerto Vallarta and San Jose del Cabo/Los Cabos. The airport is expanding its International Arrivals Building this year in anticipation of a significant increase in international traffic, officials said. The work should be finished in the third quarter.

Airberlin has acquired three more Airbus A330-200s that it said will allow it to continue building up its service between the U.S. and its German hubs at Berlin and Dusseldorf.  The airline announced a few months ago that it plans to begin new non-stops in May between Los Angeles-Berlin four times a week and San Francisco-Berlin three times a week. It already operates from both U.S. airports to Dusseldorf during the summer. It also said it would expand Miami and New York frequencies to Berlin and add Orlando-Dusseldorf service. And now Routesonline.com is reporting that Airberlin will extend some seasonal routes to year-round service starting this fall, including San Francisco-Berlin and SFO-Dusseldorf, both operating four times a week, as well as Orlando-Dusseldorf (five times a week) and Boston-Dusseldorf (four a week). In other news, American Airlines plans to end its code-sharing agreement with Airberlin effective March 26. Both are members of the Oneworld alliance.

The new business class on South African Airways' A330-300. (Image: SAA)

The new business class on South African Airways’ A330-300. (Image: SAA)

South African Airways has started flying a new Airbus A330-300 on its three weekly flights between Washington Dulles and Johannesburg via Dakar, Senegal, and in June it will add the new aircraft to its four weekly IAD-JNB flights that operate via Accra, Ghana. The SAA A330-300 includes an upgraded 46-seat business class product with flat-bed seats in a 1-2-1 layout, an improved on-demand entertainment system and power and USB ports at each seat. The aircraft has a 203-seat economy class with a 2-4-2 configuration.

United Airlines plans to add a sixth daily roundtrip to its Newark-London Heathrow route for the summer season, effective April 5 to October 28. The extra flight, departing EWR at 9:30 p.m. and arriving in London at 9:40 a.m., will use a two-class 767-300.

Mexican low-cost carrier Volaris this month added Miami International to its route map, kicking off daily A320 service to Mexico City and four flights a week to Guadalajara.

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Airport news: SFO, Oakland runways + Minneapolis, Baltimore, Seattle

San Francisco's Runway 28L will be repaved this spring. (Image: FAA)

San Francisco’s Runway 28L will be repaved this spring. (Image: FAA)

In airport news, San Francisco runway work could mean some delays; Oakland also plans a runway rehab; Baltimore-Washington will expand its international terminal; faster security screening lanes are coming to Minneapolis-St. Paul; and Seattle breaks ground on more Alaska Airlines gates.

San Francisco International has scheduled a major maintenance project for its Runway 28L that could mean some weekend flight delays over the next four months. Officials said the runway, which is used mainly for arriving flights, will be repaved and will get new centerline lights and ground markings. While most of the work will be done during late-night hours, officials said, the runway will be shut down during several weekends. The weekend closures are scheduled for 6 p.m. Friday through noon the following Monday on the weekends of March 31; April 7, 21 and 28; May 5, 12 and 19; and June 2 and 9. The schedule is subject to change depending on weather, and “some delays may occur during weekend closures,” official said.

A similar project is coming this summer at Oakland International, where Runway 12-30 is due to get an asphalt concrete overlay – something it needs every 15 years, officials said.  The airport hasn’t issued a schedule for the work yet, but said it expects to exercise “a short-duration, full closure option” for the runway, which is typically is use 24 hours a day. During the closure, the airport will use a parallel taxiway as a temporary runway – the same thing it did during the last repaving in 2001. The airport didn’t say what the impact would be on flight operations, but it will discuss that and other details of the project at a public meeting on Thursday (February 16), scheduled for 6:30 p.m. at Oakland’s Metropolitan Golf Links, 10051 Doolittle Drive.

Baltimore-Washington's Concourse E extension will add more international gates. (Image: BWI Airport)

Baltimore-Washington’s Concourse E extension will add more international gates. (Image: BWI Airport)

Baltimore-Washington International this spring will start construction of six new gates for its international terminal, including two full-service gates and four for arrivals only. The project involves building a 70,000 square foot extension of BWI’s Concourse E. Last year, BWI added two international gates as part of its new D/E Connector project. Airport officials said international traffic at BWI has been surging in recent years as airlines like WOW and Norwegian started service there; Southwest is the biggest international operator there, with flights to eight destinations in Latin American and the Caribbean.

Minneapolis-St. Paul’s Metropolitan Airports Commission has approved a $1.6 million plan to install some of those new security screening checkpoints that use new design features to move passengers through the process as much as 40 percent faster. The checkpoints allow up to five persons at once to load items into plastic bins, use an automatic return conveyor belt to move empty bins back to the loading area, and shunt questionable bags off to a side station for inspection instead of holding up the line. They’ve been appearing in major airports recently including Atlanta, Chicago O’Hare and Los Angeles. The new MSP lanes will occupy four center lanes in Terminal 1’s south checkpoint, and should be in operation by this summer.

A new Alaska Airlines rooftop lounge will be part of Seattle's North Satellite expansion. (Image: Seattle-Tacoma Airport)

A new Alaska Airlines rooftop lounge will be part of Seattle’s North Satellite expansion. (Image: Seattle-Tacoma Airport)

Officials at Seattle-Tacoma International have broken ground on an eight-gate, $550 million expansion of Alaska Airlines’ North Satellite Terminal.  The existing structure will be extended 240 feet to the west, and will also get a new upper level mezzanine and a $41 million, 15,000 square foot rooftop lounge for Alaska’s customers. The project will more than double the amount of space available for shopping and dining concessions. After the expansion is finished in 2019, the existing North Satellite space will be renovated and modernized.

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Battle for Mexico City brings cheaper fares, more flights

Alaska Airlines 737 New Livery

Alaska Airlines wants to fly to Mexico City from San Francisco, Los Angeles and San Diego. (Image: Alaska Air)

U.S. and Mexican airlines are competing for newly available access to Mexico City as Delta unveils plans to buy a much larger stake in Aeromexico.

The Transportation Department could soon announce new route authority for several carriers to Mexico City, using takeoff and landing slots that Aeromexico and Delta had to give up as a condition for approval of their joint venture. Alaska Airlines, JetBlue and Southwest are all in the running, along with Mexican low-cost carriers Volaris and VivaAerobus.

DOT plans to dole out 14 Mexico City slot pairs this year  for U.S. service, concentrating on low-fare airlines to counteract the greater market power that antitrust immunity will give to the new Delta-Aeromexico joint venture.

Alaska Airlines, which has no service to the Mexican capital, has asked for authority to fly there twice a day from Los Angeles and once a day from San Francisco and San Diego. The SFO route and one of the LAX flights would use 737-900ERs; the others would use regional jets.

Mexico City

Mexico City’s international terminal (Photo: Chris McGinnis)

Southwest wants authority to add a fourth daily Houston-MEX flight, and to move one of the other three flights to more convenient times. JetBlue wants slots that would allow it to move its MEX-Ft. Lauderdale and MEX-Orlando departures out of Mexico City to later times in the day (both currently leave before 6 a.m.), and to add second frequencies on both routes.

Mexican low-cost carriers VivaAerobus and Volaris also want slots. VivaAerobus wants to start flying to Oakland three days a week and to San Antonio four days a week, and to operate daily roundtrips to Los Angeles and Las Vegas. Volaris wants to add new daily service to San Antonio and Washington D.C., and to add frequencies on its routes to New York, Los Angeles and Chicago.

Don’t miss: Why Mexico City is one of Chris’s favorite places- BBC

Delta wants to boost its stake in Aeromexico to 49 percent. (Image: Delta)

Delta wants to boost its stake in Aeromexico to 49 percent. (Image: Delta)

Meanwhile, Delta said this week it plans to buy up a much larger stake in Aeromexico. It currently holds 4.2 percent of that airline’s shares, and now said it will buy another 32 percent. It already holds options to buy 12.8 percent, so after the transaction is over, Delta will hold ownership or options on 49 percent of Aeromexico’s shares – the same as its equity stake in Virgin Atlantic. Delta and Virgin also have a joint venture with antitrust immunity, and have used it to closely coordinate schedules on transatlantic routes to the U.K.

Delta owns smaller stakes in Brazil’s GOL and in China Eastern Airlines.

“The tender offer and investment (in Aeromexico) will further strengthen the relationship that will be established when our joint cooperation agreement is implemented in the second quarter,” said Delta CEO Ed Bastian.

Have you been to Mexico City lately? To me it’s one of the great sleeper cities of the Western Hemisphere. What about you?

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Bay Area airports booming

International traffic is reaching new highs at San Francisco's airport. (Image: San Francisco International Airport)

International traffic is reaching new highs at San Francisco’s airport. (Image: San Francisco International Airport)

As airlines laid on more flights and frequencies in 2016, the three Bay Area airports all reported fast-growing passenger traffic in statistics released this week.

Officials at San Francisco International said the airport handled a record 53.1 million travelers last year, a gain of 6.1 percent from 2015 and the seventh straight year of growth for the facility.

The jump in traffic was even greater for international flights at SFO, officials said, with a 10 percent increase over 2015. (And in 2015, SFO’s 9 percent increase in international traffic was the highest growth rate for any U.S. airport.)

That’s great news for the city and the airport, but not such great news for travelers who’ve found themselves more frequently waiting on the tarmac after long flights because another plane is at their gate. 

New international carriers coming to SFO last year included Iceland’s WOW, Fiji Airways, and Mexico’s Volaris. United Airlines added three international destinations, including Tel Aviv and the Chinese cities of X’ian and Hangzhou; and China Eastern started non-stop service from SFO to Quingdao. That gives SFO service to more cities in China than any other airport in the Americas, officials said.

British Airways added San Jose service last year. (Image: Mineta San Jose Airport)

British Airways added San Jose service last year. (Image: Mineta San Jose Airport)

At Mineta San Jose International, 2016 traffic surged by almost 1 million passengers last year, to a total of 10.8 million. That represented an increase of 10.2 percent over the previous year, and marked SJC’s fourth straight year of traffic increases.

SJC added new international service in 2016 from Lufthansa to Frankfurt, British Airways to London Heathrow, Air China to Shanghai, and Air Canada to Vancouver. In addition, Southwest added a new transcon route to Baltimore/Washington and American started seasonal transcon service to its Charlotte hub. This spring, the airport expects to finish work on an $8 million expansion of its International Arrivals Building.

Southwest at Oakland

Southwest Airlines jets at Oakland International Airport (Photo: Port of Oakland)

Oakland International’s 2016 passenger total hit almost 12.1 million, a growth rate of 7.7 percent from the previous year. That caps 37 straight months of increasing numbers, and gave the airport its busiest year since 2007, when it hosted 14.6 million travelers.

That makes OAK California’s fourth-busiest airport. Southwest is set to continue its steady growth at OAK in 2017 with new international service to Puerto Vallarta and Los Cabos, as well as new transcons to Newark; meanwhile, new transatlantic flights coming to OAK this year include British Airways to London Gatwick in March, along with Norwegian Air service to Copenhagen in March and Barcelona in June.

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Routes: American’s Beijing problem + Virgin Atlantic, United, Air India, Bliss Jet

American Airlines' new Los Angeles-Beijing route authority is in trouble.(Derwiki - Pixabay)

American Airlines’ new Los Angeles-Beijing route authority is in trouble.(Photo: Derwiki – Pixabay)

In international route developments, American’s recently-awarded route authority from Los Angeles to Beijing has hit a big snag, and American’s code goes onto a LAX-Paris flight; Qantas and American will try again for antitrust immunity; Virgin Atlantic schedules the deployment of A330s equipped with a new Upper Class; United changes planes on one of its San Francisco-London flights; Air India adds a new U.S. route; and a new company plans luxury small-jet service between New York and London.

Last fall, American won rights to fly from LAX to Beijing, with a start date expected in the first quarter of this year. But now American’s plans are up in the air, with the airline complaining to the Transportation Department that Chinese officials won’t provide takeoff and landing slots at Beijing’s Capital International Airport. It’s not that Chinese authorities tried to stick American with slots in the middle of the night, the carrier said — they wouldn’t give it any slots at all for the LAX flights. American argues that this is in violation of the bilateral agreement between the two countries. Currently, the only airline flying the LAX-Beijing route is Air China, which has three flights a day. American flies to Beijing from DFW and Chicago.

Given all the tough talk from the new Trump Administration toward China, this situation could pose a tough test for newly appointed Transportation Secretary Elaine Chao, the wife of Senate Majority Leader Mitch McConnell. Speaking of the Trump Administration, Qantas and American Airlines seem to think the new regime in Washington might be inclined to reverse the Obama DOT’s recent rejection of the carriers’ joint venture partnership, so they plan to make a new filing for antitrust immunity. But in the meantime, Qantas said it has stopped code-sharing on AA’s Sydney-Los Angeles flights, and that it is adjusting its frequent flyer policy with American “to bring it in line with other Oneworld carriers” starting May 1.

In other news, American has expanded its code-sharing partnership with Air Tahiti Nui, and has put its AA code onto that carrier’s Los Angeles-Paris CDG flights.

This old Upper Class cabin on Virgin Atlantic's A330s is being replaced. (Image: Virgin Atlantic)

This old Upper Class cabin on Virgin Atlantic’s A330s is being replaced. (Image: Virgin Atlantic)

Virgin Atlantic is refitting the Upper Class cabins of its 10 Airbus A330s following complaints that the seating layout of the herringbone “Dream Suites” was too cramped. Specifics of the redesign haven’t yet been announced, but Routesonline.com reports that the carrier has started to schedule the rollout of the overhauled A330s. The schedule sets March 27 for the debut of the aircraft on Virgin’s Manchester-San Francisco and Manchester-Boston routes, followed by London Heathrow-Newark, LHR-New York JFK, LHR-Washington Dulles, Manchester-Atlanta and Manchester-JFK on September 1; LHR-Atlanta and another LHR-JFK flight October 30; and LHR-Miami October 31.

While United will continue to operate one of its last 747s on the San Francisco-London Heathrow route through the summer, it has filed plans to change the aircraft on its second flight (the evening departure from SFO, UA930/949) from a 777-200ER to a 787-9 from May 24 through September 5, according to Routesonline.com.

Air India plans a July start for its newest U.S. route, linking Delhi and Washington Dulles. The carrier plans to use a 777 to fly the new route three times a week. Air India already flies to New York, Newark, Chicago and San Francisco.

Bliss Jet plans to operate LGA-Lonodon flights with luxurious Gulfstream business jets. (Image: Bliss Jet)

Bliss Jet plans to operate LGA-London flights with luxurious Gulfstream business jets. (Image: Bliss Jet)

Bliss Jet, a new company that last year said it would begin offering individually-ticketed private jet flights between the New York area and the U.K., failed to deliver on that plan. But now the carrier is trying again – this time with a new route. Bliss Jet’s original plan called for weekly roundtrip service between New York’s Westchester County Airport and London’s small Biggin Hill Airport. Now the company is planning to start offering private jet charter flights sometime this spring between LaGuardia and London Stansted, using private terminals at both airports. Bliss Jet will sell individual seats on Gulfsteam G450s and G550s with a maximum of 10 seats per flight. Service will operate eastbound on Sundays and westbound on Thursdays. The cost will be a mere $11,995 – each way.

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WOW Air adds “premium” seats for West Coast flights

WOW flies A330s from the West Coast. (Image: WOW Air)

WOW flies A330s from the West Coast. (Image: WOW Air)

Icelandic low-cost carrier WOW Air will be adding a new business-travel-friendly option for West Coast travelers this summer: premium seating.

The new section (called “Big Seats”) is going into WOW’s A330s on its routes to Reykjavik from San Francisco, Los Angeles and Miami, probably starting on some aircraft by June 1, according to Conde Nast.

A WOW Air spokesperson told TravelSkills: “The Big seat (pitch is 37″+) is an entirely different seat, bigger with a foot rest and will at first only be in our A330 planes.” WOW Air also said that the seat would be Avianor model 5810, which we cannot find online. However, Zodiac Aerospace makes a seat with a model number 5810, which it says is a premium economy seat (pictured below). Perhaps it will mimic the larger premium economy seats now flying on Norwegian Air’s B787s? We’ll just have to wait until we get more details from Wow Air.

Image of Zodiac Aerospace seat model 5810 (Image: Zodiac)

Image of Zodiac Aerospace seat model 5810 (Image: Zodiac)

The section will offer 37-inch pitch (vs. 31 in regular economy), and fares for the premium seats will include carry-on bags, checked bags, in-flight food service and priority boarding – as opposed to its regular economy pricing, which includes nothing but the ride and a single under-the-seat personal item. Other amenities and services all incur extra fees. The airline has not yet indicated what level of premium passengers will pay for the premium seating, which will be sold as “WOW Biz.”

However, the carrier is also said to be planning a new fare category called WOW Plus, which will buy a regular economy seat, a carry-on for the overhead bin, a single checked bag, and cancellation protection.

As the airline continues its U.S. expansion, offering very-low-cost base fares from the U.S. to Iceland and to points in Europe via a Reykjavik connection, it appears to be broadening its marketing to appeal to business travelers as well as backpackers.

Have you flown WOW Air yet? Would you? Please leave your comments below. 

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How to ride on United’s very first real Polaris flight

United's first 777-300ER will debut February 13. (Image: United)

United’s first 777-300ER will debut February 13. (Image: United)

If you want to be among the very first to experience United’s Polaris business class on its first new 777-300ER, your miles can make it possible – but you must act fast.

As TravelSkills readers know, United introduced its new Polaris business class service late last year– but it has yet to roll out a plane with the new Polaris business class seat. United’s first Boeing 777-300ER with the new seats makes its domestic debut later this month.

The airline has scheduled a gala inaugural flight for the new aircraft – dubbed ‘New Spirit of United’ — on Monday, February 13, from Chicago O’Hare to San Francisco, and it has started an online auction where MileagePlus members can bid miles to win a pair of seats in the Polaris cabin.

The bidding deadline is noon CST on Monday, February 6, and at this writing the minimum bid is 241,000 miles. New bids can only be made in increments of 1,000 miles.

A window seat in United's new Polaris business class. (Image: United)

A window seat in United’s new Polaris business class. (Image: United)

What you’re bidding on is not only two Polaris tickets for the ORD-SFO maiden flight, but an entire package that also includes a pair of economy tickets to Chicago, two more for a flight home from San Francisco, and a hotel stay in San Francisco the night of February 13. You’ll also have access to United’s new Polaris lounge at O’Hare.

You must be 21 or older to participate, and you can’t check any bags – carry-ons only.

To see all the details and to submit a bid, click here.

The first scheduled service of a Polaris-equipped 777-300ER will be on a domestic route, linking United’s San Francisco and Newark Liberty International hubs. The new aircraft will fly six days a week from February 13 through May 4, the airline said.

On March 25, the new aircraft will make its international scheduled service debut, replacing a 747-400 on the very competitive San Francisco-Hong Kong route, where Singapore Airlines and Cathay Pacific both offer non-stop service.

Seatmap of United's newest bird: The Boeing 777-300ER CLICK for details

Seatmap of United’s newest bird: The Boeing 777-300ER CLICK for details

The Boeing 777-300ER will have 60 business class seats— that’s up from around 50 in its 747s and 777-200s.  Both Economy Plus and regular economy seating will be 10-across, configured 3-4-3. Economy Plus will offer 34 inches of pitch vs. 31 inches for regular economy. Currently, United’s 777s are 9 across in economy class.

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United, Delta 747 schedule: final flights

A United 747-400. (Image: United)

A United 747-400. (Image: United)

For those United loyalists who want to book a seat on the airline’s last 747 flights, the carrier has set the schedule for the plane’s retirement later this year.

All the affected routes are out of San Francisco. According to Routesonline.com, the last 747-400 departure from SFO will be a flight to Seoul on October 28, returning October 29.

The schedule for other 747 retirement flights includes San Francisco-Beijing, SFO-Frankfurt, SFO-Taipei and SFO-Tokyo Narita, all set for October 28; a seasonal SFO-London flight through October 27; and SFO-Shanghai service through October 5.

Except for a 787-9 going onto the Shanghai route, the United 747s will be replaced by 777-200ERs. Routesonline notes that the schedule is subject to change.

Like many other airlines, Delta is starting to get rid of these graceful, gas guzzling old birds. (Photo: Delta)

Delta is also due to phase out its 747s this year. (Photo: Delta)

For nostalgia buffs, the website also posted a “flashback” to United’s January 1979 timetable, showing that the big plane was used on a number of domestic routes at the time. It flew from San Francisco to Honolulu, Newark (via Chicago), and New York JFK; from LAX to JFK, Honolulu and Denver; and from Chicago O’Hare to LAX, JFK, Toronto, Honolulu, Detroit and Denver.

Delta Air Lines is also due to take its remaining 747s out of service later this year, but has not yet issued a schedule, other than saying it will happen in the fourth quarter. For a final ride on a Delta 747, you can fly from Detroit to Tokyo or Seoul. And from Honolulu, Delta is still running the big bird nonstop to Kansai (KIX) near Osaka, Japan.

Korean Air, KAL, 747, 747-8

Korean Air 747-8 (Photo: Korean Air)

United and Delta are the last U.S. airlines to fly 747s. But the iconic wide-body will still be available from other carriers. British Airways, for instance, recently overhauled the interiors of its 747-400 fleet, and Lufthansa and Korean Air are flying the newer version of the aircraft, the 747-8. Air China flies a 747-8 between SFO and Beijing.

Chris flew on a Qantas 747-400 last year between SFO and Sydney- check out his Trip Report here.

How do you feel about the retirement of this grand old bird? Please leave your comments below.

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Reader Report: Singapore Airlines Premium Economy, Airbus A350 SFO-SIN

TravelSkills reader Jason Vaudrey reports from a Singapore Air A350 (

TravelSkills reader Jason Vaudrey reports from a Singapore Air A350 in Premium Economy (Photo: Jason Vaudrey)

Late last year we received the following email from TravelSkills reader Jason Vaudrey with a query about submitting a reader report about his upcoming Singapore Airlines Premium Economy flight. He wrote:

My name is Jason Vaudrey and I really enjoy reading TravelSkills each week.  I just finished reading about Singapore Airlines’ inaugural flight with their A350 and it made me more excited for my trip to Myanmar and return from Bangkok in December when I’ll fly on the A350. I am fascinated by air travel, commercial aircraft, the hustle and bustle of airports and have been this way since I was a child. I am somewhat envious of your ability to be able to make a career for yourself doing what you love. When I was younger, I flew quite often and used to save my ticket jackets and would often use the Official Airline Guide to plan out my father’s travels that would often take him up to the North Slope of Alaska. Today, I am fortunate to have a career that allows me to travel internationally once or twice a year…I’m more than happy to provide a review of Singapore Airlines’ Premium Economy experience in December aboard their A350.  I am very excited for the 17-hour flight. 

That sounded great, and my reply to Vaudrey was:

Hey Jason! You sound like me! We’d love to consider a trip report from you. Here are some guidelines for you to consider:  https://travelskills.com/travelskills-reader-report-guidelines

–Chris

Earlier this year, Jason submitted the following report:

Screen Shot 2017-01-16 at 8.46.32 AM

Singapore Airlines flight 31 SFO-SIA on December 20 (Photo: Jason Vaudrey)

I love taking a big international trip at least once a year, preferably to a country I have never visited. I usually like to include scuba diving, whitewater rafting or something adventurous as part of my destination. I always believe in my vacation beginning at SFO and look forward to the long haul flight that awaits. I will pay upwards of $400 more for an airline with a better reputation as opposed to defaulting to the least expensive ticket to a destination.

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Singapore Airlines Airbus A350 at SFO ready to depart for Singapore (Photo: Jason Vaudrey)

To allow myself the freedom to travel, I work as a substitute teacher with San Francisco Unified School District and also do HIV and reproductive health research on short term projects or as an independent contractor. This holiday and during my winter break from school, I chose to go to Yangon (Burma) and to see Bagan and scuba dive the Burma Mergui Archipelago, which involved me starting that portion of my trip in Thailand.

I flew nearly two months after the inauguration of Singapore Airlines’ nonstop SFO to Singapore Changi flight.  Our flight flight time was approximately 16 hours and 30 minutes. I sat in seat 33H, the third and last row in Premium Economy on the two seat side. There were approximately 30 seats empty on board the plane, according to the chief steward.

Singapore Airlines A350 premium economy

Singapore Airlines A350 Premium Economy has 24 seats in three rows between business class and economy class (Photo: Chris McGinnis)

There are 24 seats in Premium Economy in a 2-4-2 layout and I definitely recommend the last row because your seat is not pulled on when the person behind you often uses the head rest as support to get up from their seat not realizing how jarring it is for the person seated.

See Singapore Airlines A350 seat map on SeatGuru.com 

Seat 33 H in premium economy on a Singapore Airlines A350

Seat 33 H in premium economy on a Singapore Airlines A350 (Jason Vaudrey)

The seven cabin crew who attended to both the Premium Economy and Economy sections did an amazing job to make sure everyone was seated and comfortable and we had an on time departure and upon boarding handed us a hot towel, a menu and confirmed with those passengers who requested a special meal. The menu for premium economy covers all four meal services for both Flight 31 and Flight 32.

The check-in procedure at SFO has a special lane for Premium Economy, although when I arrived about 2.5 hours ahead of my flight, there were no passengers at the check-in counter and the ticketing agent had indicated that most everyone had checked-in already. On my return trip which originated in Bangkok, I still was able to use the Premium Economy lane and also for boarding the flight which had no Premium Economy section. Although in Bangkok, the ground staff operating the flight from Bangkok to Singapore allowed for Premium Economy passengers to board with their frequent flier mileage tier groups after Business Class boarded.

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Premium economy dinner on Singapore Airlines (Photo: Jason Vaudrey)

Both flights are designed the same in terms of service and meals offered. You are served a hot breakfast with three options that are the same three options being offered in economy. I chose the braised egg noodles with pork and it was delicious. The other two options were Western breakfast style options. For the second meal service from SFO-SIN, I ordered Korean BBQ ribs from the “Book the Cook” option that is given to premium economy passengers. All special meal order services are delivered first before the cart is pushed down the aisle serving the other passengers. Only drawback for ordering any special meal service is the delay in getting a beverage to go with it. So just request a beverage when your meal is delivered, but sometimes they will ask you to wait until the cart comes down the aisle.

The seat in premium economy is great. The problem with the exterior aisles, is the box that controls the seat back monitors obstructs and prevents you from being able to store a backpack and anything greater than a slim bag or purse. With my short legs, this did not pose a problem, but if you are tall, it might be an obstruction that is not welcome. The recline is nice along with the greater elbow room, because an arm rest is not shared with your seatmate. And there is also seat pitch of 38” and wider seats than in economy.

The only drawback is the engineering design of the calf rest. My seat mate on the return from Singapore to San Francisco brought this to my attention when he said that the calf rest doesn’t raise enough for you to at the same time rest your feet on the foot bar. And, even the passenger across the aisle from me pointed it out to a flight attendant after we took off and she tried to yank on the calf rest to get it to raise more, and I leaned over and told them, I think it’s a design flaw. My seat mate, cleverly, took his pillow and placed it under his legs, raising them, to allow his feet to reach the bar. I ended up not using the calf rest and prefer just resting my feet on the bar.

Screen Shot 2017-01-16 at 8.52.30 AM

Map of flight from SIN to SFO as seen on seatback entertainment system (Photo: Jason Vaudrey)

The return flight was fantastic and shorter. The second meal service was still approximately five hours after the first meal service. A change I noticed with this flight is the lead flight attendant approached all 24 passengers  (premium economy was full) and asked them what they wanted for the three main course choices offered.

Screen Shot 2017-01-16 at 8.51.30 AM

Premium economy meal onboard Singapore Airlines A350 SIN-SFO (Photo: Jason Vaudrey)

The flight attendants delivered premium economy meals without serving directly from the cart. The cart still was brought up the aisle to offer beverages, but I thought her asking those who did not already have a special meal request, was just another perk to sitting up in premium economy that I did not see, but also did not mind, when flying to Singapore from SF.

Screen Shot 2017-01-16 at 8.43.21 AM

Here’s how they are celebrating the new nonstops between SFO and Singapore at Changi Airport (Photo: Jason Vaudrey)

I bought my ticket in July 2016 and the price was approximately $1750, about $100 more than economy at the time. I found even the business class, priced at $3,200 roundtrip in July to be very reasonable, considering the distance. And, this would have also included my flight to Yangon from Singapore and my return from Bangkok to Singapore. By the end of August, the price for economy still hovered around $1650, but premium economy was priced at $2,400. I find it definitely to be worth it, because it is quite the long flight and the seat itself is worth the increase in price between economy and premium economy.

[Roundtrip, premium economy fares between SFO and Yangon on SIA are currently about $2,900 according to Google Flights]

My trip to Myanmar consisted of flying to Bagan to see the pagodas and take a hot air balloon at sunrise on Christmas Eve morning.  From there, I took AirKBZ to Yangon, spent the night at a nice budget hotel by the airport, called the High Five Hotel.  In the morning I flew to Ranong, Thailand, via Bangkok on AirAsia to Bangkok. From Bangkok to Ranong, Thailand, I flew on NokAir (nok in Thai means bird).  Ranong, Thailand lies on the border of Thailand and Myanmar.  From there, I boarded a 7-day liveaboard scuba dive boat with 17 other individuals and crossed back into Myanmar waters to scuba dive for 7 days in the Myanmar (Burma) Mergui Archipelago.  I was the only American on board, but had a great adventure and befriended many on board.

-Jason Vaudrey

Nice work, Jason! Thanks!

Jason scuba diving in off the coast of Myanmar

Jason scuba diving in off the coast of Myanmar

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Deal alert: West Coast to Europe for $69

WOW flies A330s from the West Coast. (Image: WOW Air)

WOW flies A330s from the West Coast. (Image: WOW Air)

Iceland’s low-cost WOW Air has kicked off a super sale for travel from the West Coast to Europe for just $69.99 one-way.

That’s not the fare to WOW’s Reykjavik hub – that’s the fare for a trip to the Continent via a Reykjavik connection. These are base fares; steep and numerous fees apply for various amenities such as carry on baggage, advance seat selection and, um, water. See fee menu here.

The airline didn’t say how long the sale fares would be available – just that they are on sale now “for a limited time.” The $69 fare is available from San Francisco and Los Angeles via Iceland to Stockholm, Copenhagen, Bristol (U.K.) and Edinburgh, WOW said, for travel from January 15 through April 5. WOW flies Airbus A330s from the West Coast.

Caveat: The $69 fare is apparently available only for eastbound travel; the price for return flights ranges from $129 to $199. Still, a roundtrip for a $199 base fare is a pretty good deal.

And keep in mind that WOW Air’s fees can be shocking in some cases, such as a $3 fee for water, which irked this passenger into writing TravelSkills to complain about it.

Wow

For example, when going through the booking process on WOW’s website, the cheapest fare we could find between San Francisco and Edinburgh, including a $100 fee for a large carry on bag (such as a rollaboard) is $370. That’s roughly $70 for the outbound flight, $200 for the return (including taxes) and a $100 bag fee. That’s still very very cheap!

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Here's a screenshot of fares from WOW's website today (Tuesday).

Here’s a screenshot of fares from WOW’s website today (Tuesday).

The new sale also includes $99 fares from Boston to Reykjavik, or $129 from Boston to Paris, London Gatwick, Amsterdam, Berlin and Stockholm; and $99 from Miami to Reykjavik, or $149 from Miami to Amsterdam, Berlin, Frankfurt, London and Paris.

The airline’s U.S. website with full details on the sale is at https://wowair.us/. NOTE: Due to the popularity of this sale, the WOW Air site is extremely slow and in some cases timing out, so keep trying…. 

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Routes: United, China Southern, Hainan, Alaska, Hong Kong Airlines, LOT

United is boosting capacity on its new route from SFO to Auckland. (Image:

United is scaling back its six-month-old route from SFO to Auckland. (Image: Aucklandnz.com)

In international route developments, United will scale back its San Francisco-Auckland and LAX-London service; China Southern will boost capacity to San Francisco; China’s Hainan Airlines seeks two more U.S. routes; Alaska Airlines begins Cuba flights from the West Coast; Hong Kong Airlines schedules its first service to North America; and LOT Polish will resume a Chicago route.

Is there too much new capacity between the U.S. and New Zealand? United Airlines has decided to suspend its San Francisco-Auckland flight this spring and turn it into a seasonal route. United will halt the 787 service April 16 and pick it up again October 28, according to Routesonline.com. But then on December 16, 2017, United will boost frequencies on the route from seven a week to 10, using a 777-200ER. United kicked off the SFO-Auckland route last summer, just after American started flying from Los Angeles to Auckland. And a little over a year ago, Air New Zealand added a new Houston-Auckland route.

In other news, United has dropped plans to add a second Los Angeles-London Heathrow to its schedule this year. The second flight had been scheduled to begin April 4, but United apparently had second thoughts about committing more seats to a crowded market, with five other airlines already offering non-stop service between Los Angeles and London. And from its Newark hub, United this week ended its daily service to Belfast, Northern Ireland, as it previously announced. The Belfast Telegraph reports that Belfast Airport officials are in talks with several other carriers to add a U.S. route.

China Southern to launch new SFO nonstops in December (Photo: Wikimedia)

China Southern will add more seats from San Francisco to Guangzhou (Photo: Wikimedia)

China Southern Airlines has filed plans to increase capacity to San Francisco from Guangzhou, Routesonline.com reports. It will start by changing aircraft as of March 26 from 787-8s to larger 777-300ERs on its four weekly non-stop flights from Guangzhou to SFO and its three flights a week from Guangzhou to SFO via a stop in Wuhan. Then on June 21 it will increase frequencies on the non-stop route from four flights a week to six.

Hainan wants to add 787 flights from Chengdu to LAX and New York. (Photo: San Jose Airport)

Hainan wants to add 787 flights from Chongqing to LAX and New York. (Photo: San Jose Airport)

China’s Hainan Airlines, which has several U.S. routes already, wants two more. The carrier has applied with U.S. authorities to start flying two or three times a week from Chongqing to Los Angeles within the next few months, followed by a similar schedule from Chongqing to New York JFK in the second quarter, using 787s on both routes. Hainan already flies to Beijing from San Jose, Chicago and Seattle, and to Shanghai from Seattle and Boston.

Alaska Airlines has finally launched its new Havana service, becoming the only airline to fly to the Cuban capital from the West Coast. The daily service originates in Seattle, then stops in Los Angeles before continuing non-stop to Havana. The 737-900ER flight leaves SEA at 5 a.m. and departs LAX at 8:50 a.m. Chris was on the inaugural, and will file a report shortly.

Hong Kong Airlines, which has a route network all around East and Southeast Asia as well as Australia and New Zealand, plans to begin its first transpacific service to North America this summer. The airline said it will star flying once a day on June 30 between its Hong Kong base and Vancouver, using an Airbus A330.

LOT Polish Airlines has set a July 2 start for new service between Chicago O’Hare and Krakow, operating one flight a week on the route with a 787-8.

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Southwest announces 22 new routes

Southwest will boost capacity by 3.5 percent this year. (Image: Jim Glab)

Southwest will boost capacity by 3.5 percent this year. (Image: Jim Glab)

Southwest Airlines said its summer schedule, which starts June 4, will feature 22 new domestic and international routes, including some from the Bay Area as well as an expanded Caribbean network based at Ft. Lauderdale and a new presence at Cincinnati.

The company said it expects to increase its overall capacity this year by 3.5 percent (measured in available seat-miles) compared to 2016.

The airline’s new service on the West Coast includes three flights a day between San Francisco International-Portland and one a day between San Jose-Reno, along with seasonal non-stop service from Oakland to Newark Liberty International. At San Diego, Southwest will begin new daily flights to Boise and Salt Lake City, as well as seasonal service to Newark, Spokane and Indianapolis.

However, California’s Orange County Register reported that Southwest will trim its operations at John Wayne Airport due to a shift in capacity allocations among airlines there. Southwest this week ended its Orange County-Mexico City service, the newspaper said, and on January 14 it will eliminate flights from John Wayne to Austin, Kansas City, Portland, St. Louis and Seattle, followed by the end of Puerto Vallarta flights April 25.

At Ft. Lauderdale-Hollywood, Southwest said it expects to cut the ribbon in early June on a new international concourse, designated Concourse A in Terminal 1. The facility will serve passengers on flights to eight international destinations, including four new ones: Montego Bay, Jamaica; Belize; Cancun, Mexico; and (subject to government approval) Grand Cayman. Southwest already flies from FLL to Nassau, Bahamas and the Cuban destinations of Havana, Varadero and Santa Clara.

Southwest's ecxpanded Caribbean network put of Ft. Lauderdale. (Image: Southwest)

Southwest’s expanded Caribbean network out of Ft. Lauderdale. (Image: Southwest)

Other new service from Ft. Lauderdale starting June 4 includes daily intra-Florida service to Orlando and daily flights to Washington Dulles and Philadelphia. Elsewhere in Florida, Southwest will kick off two daily non-stops between Tampa-New York LaGuardia and weekend flights between Pensacola and Denver.

Another big focus in Southwest’s summer schedule is Ohio, where it will begin service at Cincinnati/Northern Kentucky Airport with five flights a day to Chicago Midway and three a day to Baltimore/Washington. At Cleveland, the airline will add service to Atlanta and a second daily roundtrip to St. Louis. On the losing end of the schedule changes in Ohio are Dayton and Akron-Canton, where Southwest will terminate its service.

Elsewhere in the Midwest, Southwest’s summer schedule includes new service between Indianapolis-Newark twice a day and Nashville-Minneapolis once a day.

The airline is offering introductory sale fares on many of the routes for travel this summer. The sale fares’ booking deadline is January 26. Sample one-way starting sale fares include: San Francisco-Portland, $49; San Jose-Reno, $39; San Diego-Boise, $89; Ft. Lauderdale-Washington Dulles, $69; Ft. Lauderdale-Cancun, $89; and Ft. Lauderdale-Montego Bay, $99.

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Deal Alert: Australia/New Zealand for less than $900

Air New Zealand flies a 777-300 like this on its LAX-AKL run (Photo: Air New Zealand)

Air New Zealand flies a 777-300 like this on its LAX-AKL run (Photo: Air New Zealand)

Whenever you see a roundtrip fare to Australia or New Zealand for under $1,000, you’ve found a good deal, and a New Year’s sale from Air New Zealand easily beats that benchmark.

But you must act fast: The booking deadline for the sale fares is next Tuesday night (January 10). The fares are available for travel over the next 11 months. Depending on class of travel, the fares represent savings of up to $600.

UPDATE: Qantas is matching and in some cases beating Air New Zealand’s fare sale

Sample roundtrip fares from San Francisco or Los Angeles to Auckland are $878 in economy class, $2,529 in premium economy or $4,099 in Business Premier. From SFO or LAX to Melbourne, the sale fares are $898 in economy, $1,798 in premium economy and $4,798 in Business Premier.

Comparable fares from Houston to Auckland are $978, $2,844, and $5,114 respectively. From Houston to Melbourne, sale prices are $998, $2,113 and $6,113 respectively. Sale fares are also available to Sydney, Australia; Queenstown, New Zealand; and the Cook Islands.

Weekend travel surcharges apply, and sale fares are good only on specific dates that vary by class of service. Here are the full details.

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Routes: American, China Airlines, Xiamen, JetBlue, Alaska + more

American's new premium economy seating is on 787-9s in more markets. (Image: American Airlines).

American’s new premium economy seating is on 787-9s in more markets. (Image: American Airlines).

In international route updates, American Airlines is adding premium economy-equipped 787-9s to more markets; China Airlines planes an aircraft change and more flights to San Francisco; Xiamen opens sales for a new LAX route; JetBlue boosts Bermuda capacity; Alaska adds a Mexico route from Sacramento; Avianca increases Los Angeles service; and Delta expands Caribbean code-shares.

The new premium economy section that American Airlines is putting into its 787-9 Dreamliners will soon appear on more routes. The section first appeared on Dallas/Ft. Worth-Sao Paulo and DFW-Madrid flights in November, and now it is due to debut on DFW-Paris and DFW-Seoul flights starting January 9 and February 16 respectively.  Although the seats are out there, they’re not yet officially on sale as premium economy fares. That will begin early next year, American said. In other news, American is planning to upgrade the aircraft on its Raleigh-Durham to London Heathrow route. On March 5, it will switch from a 767 to a 777-200, offering about 40 percent more seats.

China Airlines will put a new Airbus A350 onto its San Francisco-Taipei route next spring. (Image: Airbus)

China Airlines will put a new Airbus A350 onto its San Francisco-Taipei route next spring. (Image: Airbus)

More flights are coming on the San Francisco to Taipei route, along with a new aircraft type. China Airlines, a member of Delta’s SkyTeam alliance, reportedly plans to boost frequencies on the route from seven a week to nine starting May 14, and to switch aircraft from a 777-300ER to a new Airbus A350. Then in early August, the carrier will add two more weekly flights on the route for a total of 11 a week.

China’s Xiamen Airlines has started taking bookings for its planned new service between Xiamen and Los Angeles International, due to begin on June 27. The carrier will use a 787-9 Dreamliner to fly the route three times a week.

JetBlue is adding more capacity to Bermuda from its Northeast focus cities. Beginning May 18, it will operate daily year-round flights from New York JFK, with a second daily frequency from May 18 through October. The airline will also increase its Boston-Bermuda daily service from seasonal to year-round as of May 18, and will upsize aircraft on its Bermuda routes from 100-seat Embraer 190s to 150-seat Airbus A320s.

Alaska Airlines plans to add a new route from California to Mexico next summer. As of June 10, the airline will offer weekly 737 service (on Saturdays) between Sacramento and San Jose/Los Cabos.

The LAX-Bogota route will get more Avianca Dreamliner flights next year. (Image: Avianca)

The LAX-Bogota route will get more Avianca Dreamliner flights next year. (Image: Avianca)

Got  business in Colombia? The Colombian carrier Avianca will boost its West Coast service in 2017, increasing frequencies on the Bogota-Los Angeles route from four a week to daily starting on March 28. Avianca uses a 787-8 Dreamliner on the route.

Delta is expanding its code-share partnership with Seaborne Airlines on flights beyond San Juan to various Caribbean island destinations. In recent weeks, Delta has put its DL code onto Seabourne flights from San Juan to St. Maarten, Anguilla, St. Kitts and Nevis, and on March 5 it will do the same on Seabourne service to La Romana, Dominican Republic.

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New aircraft coming on key global routes: LAX, Boston, SFO, Chicago, Houston

Qantas' first 787-9 will enter service to LAX next year. (Image: Qantas)

Qantas’ first 787-9 will enter service to LAX next year. (Image: Qantas)

Several airlines have scheduled the introduction of brand-new planes on key international routes to the U.S., including Qantas, Lufthansa, Swiss International and Singapore.

Qantas announced that its first Boeing 787-9 Dreamliner will enter service on December 15, 2017, flying the Melbourne-Los Angeles route. The new 236-passenger, three-class Dreamliner will fly the route six days a week, replacing a 364-seat 747, and will supplement Qantas’ daily A380 flight on the route. That will give Qantas 13 flights a week on the route, up from nine today. Even though the 787 is smaller than the 747 it will replace, the larger plane is only flying twice a week, so that’s a net capacity increase on the route of 1,400 seats a week. The Dreamliner will have business class, economy class, and a new premium economy section that the airline will introduce early next year.

Lufthansa recently took delivery of its first A350 from Airbus. (Image: Lufthansa)

Lufthansa recently took delivery of its first A350 from Airbus. (Image: Lufthansa)

Lufthansa recently took delivery of its first brand-new Airbus A350-900 which will begin regular commercial service February 10 between Munich and New Delhi. But the carrier announced last week that its second new A350 will start flying in March 2017 on the Boston-Munich route. Lufthansa said its first 10 A350s will all be based at its Munich hub. The aircraft will have 48 business class seats, 21 in premium economy and 224 in regular economy. The airline will introduce a new in-flight service for A350 business class flyers: a self-service area offering snacks and cold drinks. The new aircraft will also have larger video screens and “the latest FlyNet technology and improved web surfing,” Lufthansa said. The plane will offer a variety of lighting schemes and improved cabin pressure so travelers will arrive “feeling more rested,” the airline said.

Economy class on SWISS's new 777-300ER. (Image: SWISS)

Economy class on Swiss’s new 777-300ER. (Image: Swiss International)

Swiss International, a Lufthansa subsidiary, has been rolling out new 340-seat Boeing 777-300ERs as the flagships of its long-haul network. It has six already, with three more coming online in 2017. This year, it started flying them to Los Angeles in June and Miami in October. And they’ll soon be coming to San Francisco and Chicago. According to the Swiss website, The 777-300ER will begin flying between Zurich and San Francisco three times a week (Tuesday, Thursday and Saturday) starting February 16. And the airline will reportedly boost that 777 schedule to seven flights a week starting April 17. Meanwhile, Routesonline.com reports that Swiss will put the new 777-300ER into service between Chicago O’Hare-Zurich beginning June 1, flying that route six times a week. The new 777s carry 340 passengers, with eight seats in first class, 62 in business and 270 in economy (in a 3-4-3 configuration). Check out a photo tour of the Swiss 777-300ERs that we ran last year.

Singapore Airlines A350 premium economy

Singapore Airlines A350 Premium Economy is a good option for those who can’t bear the thought of 17 hours in economy (Photo: Chris McGinnis)

Singapore Airlines continues add new Airbus A350s to its long-haul feet, and the next deployment of the aircraft will be on its Houston-Manchester (UK)-Singapore route starting January 17, according to Routesonline.com. The Singapore A350s have 42 business class seats, 24 in premium economy, and 187 in regular economy (in a 3-3-3 configuration).  Two months ago, Singapore put one of the new A350s into service on its Singapore-San Francisco route. Chris was on board for one of the first flights, and you can read his comprehensive report here about seating and in-flight service aboard the Singapore A350.

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SFO, LAX could get new low-fare flights to Spain

International Airlines Group plans to fight back against transatlantic low-cost competition. (Image: IAG)

International Airlines Group plans to fight back against transatlantic low-cost competition. (Image: IAG)

British Airways’ parent company plans to launch new low-cost transatlantic service from Barcelona to the U.S. in 2017.

International Airlines Group — which owns British Airways, Iberia, Aer Lingus, and the low-cost Spanish airline Vueling – is considering adding a new subsidiary in 2017 that will offer cheap fares to and from the U.S. West Coast in response to low-fare competition from Norwegian, according to The Times of London.

The newspaper said IAG’s new operation is expected to use Airbus A330s to fly from Barcelona’s El Prat Airport to San Francisco and Los Angeles beginning in June 2017. The new venture is also targeting transatlantic flights from Barcelona to Buenos Aires, Argentina; Santiago, Chile; and Havana, Cuba, the report said.

Tickets are not expected to go on sale until February or March 2017, and no fare information is currently available according to CAPA. 

Vueling, IAG’s low-cost Spanish subsidiary that serves short-haul markets, will provide passenger feed into Barcelona for the transatlantic flights. There were no details yet on specific schedules or fares for the West Coast service. IAG suggested that it might operate the new service under one of its existing brands if it does not create a new subsidiary.

Related: New Oakland to Barcelona nonstops announced

Europe’s legacy airlines have recently been stirred to action on the low-cost front as Norwegian adds more long-haul routes at extremely low base fares. Norwegian in recent months has started or announced new and increased low-fare service from major U.S. airports to London Gatwick, Paris and Barcelona, especially from the West Coast. Lufthansa is concentrating on growing its low-cost Eurowings subsidiary, adding aircraft from Airberlin and Brussels Airlines for that purpose.

Air France KLM recently revealed plans to develop a low-cost long-haul operation tentatively called Boost, based at Paris Charles de Gaulle, although few details are available.  And in addition to IAG’s new Barcelona-based operation, British Airways is adding service to Oakland and Ft. Lauderdale in 2017 from London Gatwick instead of its Heathrow hub, in response to Norwegian’s increasing Gatwick service.  BA is said to be planning eventually to use higher-capacity 777s with 332 seats instead of 280 for its long-haul Gatwick operations, in order to make them cost-competitive with Norwegian.

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Routes: Alaska/Virgin at SFO + American, Delta, Frontier, OneJet

Virgin America will add SFO-Orlando flights next year. (Image: Virgin America)

Virgin America will add SFO-Orlando flights next year. (Image: Virgin America)

In domestic route news, Alaska Airlines and Virgin America provide details of their new San Francisco flights; American Airlines adds routes at Washington Reagan National and Phoenix, but drops one from Los Angeles; Delta adds a pair of Florida routes;  OneJet expands at Pittsburgh; and Frontier will resume seasonal Cleveland-West Coast service.

Alaska Airlines has announced details of the new San Francisco services it mentioned earlier this week. On June 14, Alaska’s Virgin America unit will begin daily A320 flights from SFO to Orlando – but you’ll have to wake up early, because they depart SFO at 6:30 a.m.

On June 15, Alaska will expand its California Corridor presence by launching three daily SFO-Orange County roundtrips, increasing to four on July 18. (You might recall that Virgin America jumped into the SFO-SNA market in 2009, only to jump back out less than a year later in the face of stiff competition from Southwest.). Also on July 18, Alaska adds a pair of daily San Francisco-Minneapolis-St. Paul roundtrips. The Orange County and MSP flights will use 76-seat SkyWest E175s with first class, premium class and main cabin seating.

Delta is beefing up its east coast presence with new service from Boston to Florida. On February 18, Delta will begin twice-daily service from Boston to Tampa, and on February 17 it starts weekend-only (Saturday and Sunday) flights from Boston to Ft. Myers. (JetBlue also flies both routes.) Both routes will use Airbus A319s.

Republic Airways flies E175s like this one for American Eagle and Delta Connection. (Image: American Airlines)

An American Eagle/Republic E175 will fly from Washington D.C. to Northwest Arkansas.  (Image: American Airlines)

American Airlines plans to expand at Washington Reagan National in the spring. On April 4, it will kick off new daily American Eagle/Republic Airlines service from DCA to Northwest Arkansas Airport in Fayetteville (near Walmart headquarters) with an Embraer 175. And on the same date it will begin twice-daily American Eagle/PSA Airlines service from DCA to Grand Rapids, Mich., with CRJ 200s; and daily Eagle/Republic roundtrips from DCA to Pensacola, Fla., with an E175.

Meanwhile, American this month began new American Eagle/SkyWest daily CRJ 700 service between its Phoenix hub and Santa Fe, N.M. American used to fly to Santa Fe from Los Angeles, but discontinued that service in 2015. It also serves Santa Fe from Dallas/Ft. Worth. And speaking of Los Angeles, American has decided to discontinue its three-year-old non-stop service between LAX and Pittsburgh as of February 14.

OneJet uses small Hawker 400XPs on short-haul routes. (Image: OneJet)

OneJet uses small Hawker 400XPs on short-haul routes. (Image: OneJet)

One airline that’s growing at Pittsburgh is OneJet, which operates small business jets in regional markets under public charter rules. OneJet plans to begin daily PIT-Richmond service March 1, followed by daily PIT-Albany flights March 22. It already flies from Pittsburgh to Hartford, Indianapolis, Milwaukee, Louisville and Cincinnati.

Frontier Airlines, which introduced seasonal flights last year from Cleveland to four West Coast cities, is bringing them back in 2017. In April, Frontier will add service from Cleveland to San Francisco, Los Angeles, Seattle and Portland, with flights operating three or four days a week and fares starting as low as $79 one way.

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Uber’s driverless car test in San Francisco hits a snag

A driverless UberX Volvo near San Francisco's ferry terminal. (Image: Uber)

A driverless UberX Volvo near San Francisco’s ferry terminal. (Image: Uber)

Uber’s driverless car test in San Francisco is getting off to a shaky start.

No sooner had Uber started testing the use of driverless cars in San Francisco this week than the state stepped in to block it – and an incriminating video didn’t help Uber’s case.

The ride-sharing giant, which started using driverless vehicles in Pittsburgh in September, expanded the service to the streets of San Francisco this week with some UberX automated Volvo XC90s. The company said customers could request a self-driving car for their local rides based on availability.

But California’s Department of Motor Vehicles quickly intervened by telling Uber it needs a permit to use the driverless technology – something that 20 other companies already have, the DMV noted.

Uber is challenging the DMV’s warning, however. “We understand that there is a debate over whether or not we need a testing permit to launch self-driving Ubers in San Francisco,” the company said. “We have looked at this issue carefully and we don’t believe we do…First, we are not planning to operate any differently than in Pittsburgh, where our pilot has been running successfully for several months. Second, the rules apply to cars that can drive without someone controlling or monitoring them. For us, it’s still early days and our cars are not yet ready to drive without a person monitoring them.”

As soon as the UberX Volvos hit the street, they started having problems, according to local media, with the cars running red lights on at least two occasions. Uber called it “human error,” blaming the problems on the engineers who were in the driver’s seat of the driverless cars, supposedly ready to handle any emergency or sticky situation.  It said both employees had been suspended while it investigates.

One of those incidents was caught on video from the dash cam of a local taxi:

Readers: Would you ride in a driverless car as long as there was an Uber engineer keeping an eye on things? What if there wasn’t? Post comments below.

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